Ecompapi Digital Agency

BACKGROUND

Please describe your company and position.

I am the Director of Instantemp

Describe what your company does in a single sentence.

We are are a software business providing businesses in the food industry a product that automates processes, simplifies procedures and collates data in a central location. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecompapi Digital Agency to accomplish?

• Provide a clean and easy to use and navigate app
• User friendly reporting and alert features

SOLUTION

How did you find Ecompapi Digital Agency?

Referral

Why did you select Ecompapi Digital Agency over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

We previously had a web app design and the mobile app mirrored the design and functionality, the mobile app provided more features to enhance user experience. 
The design and development were completed within specified timeframes  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Having regular meetings allowed us to have transparency with the progress of the project. Knowing any issues accounted or wins allowed us to be in the same page throughout the process. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered on time. Our app relies on third party devices integrating into the app, the team spent much time researching and studying these to ensure they would be compatible which really benefited our business. 

What was your primary form of communication with Ecompapi Digital Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to go over and beyond to asssit in areas outside of their required work, the team did their own research on third party products we needed integrated,  to assist in the success of our business. They are just as invested in our business and success as we are.  

Are there any areas for improvement or something Ecompapi Digital Agency could have done differently?

I really enjoy working with the team at  Ecompapi. They were professional and very knowledgeable. 

BACKGROUND

Please describe your company and position.

I am the Executive of Perfect Property Media

Describe what your company does in a single sentence.

Perfect Property Media is an award-winning Melbourne agency, trusted for delivering high-end photography and videography tailored to the architecture and building industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecompapi Digital Agency to accomplish?

• Rebrand
• Refine Company Logo
• Develop a cohesive brand identity and digital presence
• Create professional marketing collateral to align with our new positioning
• Enhance brand consistency across platforms
• Support long-term brand recognition and differentiation in the market

SOLUTION

How did you find Ecompapi Digital Agency?

Referral

Why did you select Ecompapi Digital Agency over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned
• Other

How many teammates from Ecompapi Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ecompapi Digital Agency delivered a complete rebrand, refining our company logo, creating brand guidelines, and packaging final assets. The outcome was a modern, cohesive identity that elevates our market presence and ensures consistency across all platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Before the project: Our brand did not reflect the positioning we wanted in the market.

After the project: With the rebrand and refined logo, we now have a cohesive identity, clear brand guidelines, and a modern look that has elevated our credibility. We’ve already seen stronger recognition from clients, positive feedback on proposals, and improved engagement across digital channels.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ecompapi managed the project very effectively, keeping us informed at each stage and always responsive to feedback. Deliverables were provided on time, often ahead of schedule, and adjustments were handled quickly and professionally. Their proactive communication and structured approach made the process smooth and reliable.

What was your primary form of communication with Ecompapi Digital Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their clarity of thought, strong industry experience, and ability to add real value to our vision. They brought a fresh perspective while ensuring the brand direction aligned seamlessly with our long-term goals.

Are there any areas for improvement or something Ecompapi Digital Agency could have done differently?

Overall, the experience was excellent and the outcomes exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the CMO & E-commerce Manager of FitTrip Bikes

Describe what your company does in a single sentence.

FitTrip Bikes is a premium bicycle brand based in India, offering high-quality, stylish and performance-driven bikes ranging from ₹8,000 to ₹40,000, designed for adventure seekers, fitness enthusiasts and urban commuters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ecompapi to accomplish?

• Website Development
• Social Media Marketing

SOLUTION

How did you find ecompapi?

Online Search

Why did you select ecompapi over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from ecompapi were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Following were the requirements for our website features:
1. User-Friendly Online Store:
○ A visually appealing and easy-to-navigate online storefront.
○ Intuitive product categories and search functionality to help customers
find what they need quickly.

2. Order Management System:
○ A dashboard to view, manage, and process orders.
○ Notifications for new orders, cancellations, and fulfillment statuses.

3. Secure Payment Integration:
○ Multiple payment options including credit/debit cards, digital wallets (like
PayPal), and UPI for convenience.
○ PCI-compliant security to protect customer payment details.

4. Shopping Cart:
○ A cart where customers can add, view, or remove items before checkout.
○ Automatic calculation of total costs, including taxes and shipping fees.

5. Guest Checkout:
○ Simplified checkout for customers who do not want to create an account.
○ Secure and fast transaction process without compromising user
experience.

6. Product Reviews and Ratings:
○ Customers can leave reviews and rate products, helping new buyers make
informed decisions.
○ Moderation tools to ensure quality and authenticity of reviews.

7. Product Variations:
○ Display multiple options for a single product, such as size, color, or
material.
○ Easy selection interface for customers to choose their preferences.

8. Mobile-Friendly Design:
○ Fully responsive website for seamless browsing on smartphones and
tablets.
○ Optimized speed and navigation for mobile users.

9. Subscription Emails and Notifications:
○ Automatic email notifications for order confirmations, shipping updates,
and special promotions.
○ Subscription pop-ups for newsletters to keep customers informed about
deals and new arrivals.

10.User Accounts:
○ Optional account creation for frequent shoppers to save preferences,
addresses, and order history.
○ Easy password reset and account management.

11. Discount Codes and Coupons:
○ Easy setup for promo codes to attract more customers.
○ Customers can apply coupons during checkout to avail discounts.

12. Informative pages along with Blogs:
○ The website will include informative pages such as About Us, Contact Us,
Gallery, and more.
○ It will also feature a dedicated blog section

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From 1,000 to 18,000 Visitors: The Fittrip Bikes Transformation
When we came to Ecompapi, we wanted more than a website-we wanted a digital experience that matched our passion for biking.

Here's what we achieved together:
•60% increase in session time
•600% growth in monthly sales
•Traffic skyrocketed from 1,000 to 18,000 visitors/ month

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were highly satisfied with the project management and responsiveness. Their team maintained clear communication, met deadlines efficiently and handled every request with professionalism. A reliable partner for smooth execution indeed! 

What was your primary form of communication with ecompapi?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about this company was their professionalism and exceptional design expertise. Their team not only managed the project efficiently but also delivered visually stunning and thoughtfully crafted designs that perfectly aligned with our vision. Their attention to detail and commitment to excellence truly set them apart! 

Are there any areas for improvement or something ecompapi could have done differently?

Ecompapi did a fantastic job with project management, quick responses and great design work—we were really happy with the outcome! If there’s one thing that could have made it even better, it would be more proactive suggestions along the way. They nailed our vision, but a few extra insights or creative recommendations could have added even more value. Nonetheless, working with them was a breeze and we truly appreciate their contribution!

BACKGROUND

Introduce your business and what you do there.

I'm the director of Ethos Migration Lawyers, an immigration law firm based in Australia. We provide expert Australian migration services for businesses, individuals, and families, helping clients navigate complex visa processes and achieve successful migration outcomes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ecompapi Digital Agency?

We needed help with website development, maintenance, SEO, and software development.

SOLUTION

What was the scope of their involvement?

Ecompapi Digital Agency provides ongoing SEO, CRM integration, digital marketing, website redevelopment, and maintenance. Regarding the website redevelopment, the team has fully redeveloped our website.

What is the team composition?

We work with two teammates from Ecompapi Digital Agency.

How did you come to work with Ecompapi Digital Agency?

We found them through a referral from a friend. We chose them because they were aligned with our vision, goals, and expectations.

What is the status of this engagement?

We started working with them in June 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Ecompapi Digital Agency's work has resulted in increased traffic, a better UI/UX, and more exposure. We've also seen an increase in leads.

How did Ecompapi Digital Agency perform from a project management standpoint?

Ecompapi Digital Agency always delivers on time. We communicate via email and video conference.

What did you find most impressive about them?

Ecompapi Digital Agency is responsive and knowledgeable.

Are there any areas they could improve?

No, there's nothing they can improve.

BACKGROUND

Please describe your company and position.

I am the Principal of CELLA

Describe what your company does in a single sentence.

Architecture

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecompapi Digital Agency to accomplish?

• Website portfolio

SOLUTION

How did you find Ecompapi Digital Agency?

• Referral
• Other

Why did you select Ecompapi Digital Agency over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Ecompapi Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development Architectural Portfolio

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mobile-friendly design, faster load speed, improved user experience, consistent branding across touchpoints, and measurable increase in engagement and enquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

seemless process and well communicated thoughout

What was your primary form of communication with Ecompapi Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

their response time and ability to adjust to changes

Are there any areas for improvement or something Ecompapi Digital Agency could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Business Advisor of a performance marketing company. 

Describe what your company does in a single sentence.

SEO and Performance marketing 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecompapi Digital Agency to accomplish?

• Increase brand awareness
• Increase enquire
• Rank higher on google

SOLUTION

How did you find Ecompapi Digital Agency?

• Online Search
• Referral

Why did you select Ecompapi Digital Agency over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Ecompapi Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thanks to Ecompapi team, for guiding us each step of the way. They've got us ranking in top 5 on google, improved website traffic and great returns from google PPC. 

Over time team guided us to improve website UI/ UX for better customer engagement.

I am glad to have found them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ranking in top 5 on google

Exeptiomal ROI on Google PPC

Increased Enquire

Increased brand awareness 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything as promised, go above and beyond to service our needs.

What was your primary form of communication with Ecompapi Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One stop solution for design, website and digital marketing.

Are there any areas for improvement or something Ecompapi Digital Agency could have done differently?

Happy with it all.

BACKGROUND

Please describe your company and position.

I am the Director of D2V Immigration

Describe what your company does in a single sentence.

Canadian Immigration law firm 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ecompapi to accomplish?

• Social media marketing
• Video Editing
• Performance marketing

SOLUTION

How did you find ecompapi?

Referral

Why did you select ecompapi over others?

High ratings

How many teammates from ecompapi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Edit videos

SEO 

manage social media account 

create traffic campaigns 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased followers on social media 

effective traffic on social media 

increased revenue 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, very effective delivery 

What was your primary form of communication with ecompapi?

Virtual Meeting

What did you find most impressive or unique about this company?

They have a good attitude and innovative ideas.

Are there any areas for improvement or something ecompapi could have done differently?

Animation videos can be also included in editing 

BACKGROUND

Please describe your company and position.

I am the CEO of Peric Avenue

Describe what your company does in a single sentence.

High Performance Centre

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ecompapi to accomplish?

• Create a brand
• Create a marketing plan

SOLUTION

How did you find ecompapi?

Referral

Why did you select ecompapi over others?

• Great culture fit
• Company values aligned

How many teammates from ecompapi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brief was to create a new brand from an exisitng one. The purpose of this project was to bring to life a new side of an existing busiess in a fresh, modern and simplistic way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The delivery of the project was in every way astonding and profrssional. In every detail there qas support, explanation and purpose behind the work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their attention to detail and time management was premium standard. Their response is adaptive, supportive, and creative with a fast turnaround.

What was your primary form of communication with ecompapi?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The high standards they uphold through all forms of communication.

Are there any areas for improvement or something ecompapi could have done differently?

No they were perfect as they were. 

BACKGROUND

Please describe your company and position.

I am the Director of Instantemp

Describe what your company does in a single sentence.

Developing operational management software for food service industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ecompapi to accomplish?

• Build our own server to host all data in a local cloud
• Scope and develop websites and android and iOS Apps
• Develop Brand logo, brand identity kit

SOLUTION

How did you find ecompapi?

Referral

Why did you select ecompapi over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a business logo to be developed and a brand identity kit providing branding guides, templates for invoices and building signage guides etc. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

To be presented with a business logo and a brand identity kit which provided templates and guides for the predetermined items addressed in our consultation session. There was a proposed timeframe for the completion of work, our project was completed prior to this.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From our consultation, we received ongoing updates and communication. They met any request we made. The project was completed before the proposed date.

What was your primary form of communication with ecompapi?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to listen to our ideas and create and design a logo and company branding which truly reflected our vision. The ease of communication and quick turnaround time have been amazing.

Are there any areas for improvement or something ecompapi could have done differently?

No, we have been so happy from the first consultation through to the completion of the project.