Eco York LLC

BACKGROUND

Please describe your company and position.

I'm an executive at Gem Boutique

Describe what your company does in a single sentence.

Gem Boutique is a fine jewerly design, repair and retail sales shop

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eco York LLC to accomplish?

• Design and maintain our website
• Improve SEO

SOLUTION

How did you find Eco York LLC?

Other

Why did you select Eco York LLC over others?

Company values aligned

How many teammates from Eco York LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ECCO York cleaned the website and created a higher functioing platform. They created current blogs for the website and attracted more visitors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website traffic by 30%, increased response times by 22%, upgraded blog posting by 80%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is highly responsive and always responds when we need their help.

What was your primary form of communication with Eco York LLC?

In-Person Meeting

What did you find most impressive or unique about this company?

Highly trained and aware of current market place needs as well as resposive and a great addition to our overall business performace.

Are there any areas for improvement or something Eco York LLC could have done differently?

Keep on doing what they are doing.

BACKGROUND

Please describe your company and your position there.

I am the owner of a digital marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eco York LLC, and what were your goals?

We were in need of a new website for our brand.

SOLUTION

How did you select Eco York LLC and what were the deciding factors?

We searched online for several providers and requested three quotes to compare options. I was looking for somebody that was engaged during the quoting process and provided ideas and feedback on my requests.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting to discuss the details. Afterward a detailed proposal was submitted for my review. Mark kept me updated through every step of the process.

How many people from the vendor's team worked with you, and what were their positions?

1- the owner

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were very happy with the new website and get many compliments on it.

Describe their project management style, including communication tools and timelines.

Mark provided a timeline that was followed throughout the project and was very happy with his email updates.

What did you find most impressive or unique about this company?

I was impressed with their responsiveness and how they accommodated our emails and questions.

Are there any areas for improvement or something they could have done differently?

not really

BACKGROUND

Please describe your company and your position there.

My wife and I own a child care.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eco York LLC, and what were your goals?

We utilizeD Eco York LLC to update our prior business web site. Over the years they have made various changes and updates upon request. They also do monthly service to insure everything is running smooth.

SOLUTION

How did you select Eco York LLC and what were the deciding factors?

I was introduced to Eco York LLC through a mutual friend.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I allowed them to do whatever was necessary after providing some basic guidance on the lay out of our plan. They did everything we asked in a timely manner.

How many people from the vendor's team worked with you, and what were their positions?

I dealt directly with the owner, Mark Lane. He’s definitely a businessman that cares about his clients and his work.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were very pleased with the completed project!

Describe their project management style, including communication tools and timelines.

I had no issue experienced.

What did you find most impressive or unique about this company?

Overall professionalism of the owner and quality of work performed!

Are there any areas for improvement or something they could have done differently?

None