EastSons' Technologies

BACKGROUND

Please describe your company and position.

I am the Manager of Residential & Commercial Cleaning Company

Describe what your company does in a single sentence.

EastSons' Technologies was hired by a cleaning company to undertake the redesign of their website, with the team assigned the responsibility of updating the web pages showcasing the client's services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EastSons' Technologies to accomplish?

• To refresh the appearance of website.

SOLUTION

How did you find EastSons' Technologies?

Online Search

Why did you select EastSons' Technologies over others?

• Pricing fit our budget
• Good value for cost

How many teammates from EastSons' Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The assignment given to Eastsons involved revitalizing a cleaning website to enhance user experience, incorporating a modern design with an inquiry form, and improving functionality. The objective was to craft a visually appealing, responsive, and user-friendly website that aligns seamlessly with the branding of your residential and commercial cleaning services, effectively engaging visitors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased session duration and pageviews 
• Lower bounce rate, indicating better engagement 
• Improved mobile responsiveness and increased traffic 
• Positive feedback on mobile experience 
• Faster page load time for better user experience 
• Enhanced search engine ranking 
• Rise in newsletter sign-ups and desired actions 
• Higher satisfaction with new website design 
• Positive social media comments 
• Improved organic search rankings and traffic 
• More shares for articles and content 
• Higher engagement on social media posts 
• User engagement with new features 
• Increased average time on the website 
• Improved navigation behavior.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

EastSons' Technologies excelled in project management, demonstrating a remarkable commitment to success. Their punctuality, evidenced by consistently meeting ambitious milestones, ensured a smooth project progression. Notably, their responsiveness and keen understanding of our needs fostered effective communication and a seamless collaborative process. 

Embracing flexibility, EastSons' Technologies adapted to our suggestions with enthusiasm, showcasing a genuine desire to align with our vision. In summary, their client-centric approach and adaptability go beyond expectations, establishing a true sense of partnership in ensuring project success.

What was your primary form of communication with EastSons' Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

EastSons' Technologies distinguished themselves with meticulous attention to detail and an unwavering commitment to excellence. Their ability to seamlessly integrate creativity with efficiency resulted in designs strategically aligned with our brand's identity and goals. Exceptional communication skills made complex technical concepts easily understandable, fostering a strong sense of trust. 

EastSons' adaptability and flexibility, coupled with genuine passion for their work, ensured successful navigation of evolving project needs. Treating us as partners, not just clients, they added a personal touch, creating a collaborative and supportive atmosphere. In a world where mediocrity can prevail, EastSons' dedication to going above and beyond left a lasting admiration for their commitment and skill.

Are there any areas for improvement or something EastSons' Technologies could have done differently?

Not particularly noticeable.