Dynamic Dreamz | Shopify Platinum Partner Agency

BACKGROUND

Please describe your company and your position there.

Marketing manager of aussieskier.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We are always looking to enhance the user experience and conversion rate of our Shopify store. Dynamic Dreamz provides the technical expertise to customise our theme and build custom enhancements. Together we determine the requirements and map out the implementation plan. They then undertake the development work and UA testing.

SOLUTION

How did you select this vendor and what were the deciding factors?

We identified a small project and used it to trial the partnership. Dynamic Dreamz delivered above and beyond and so we progressed to larger and more complex projects and have been working together for years now.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We developed a project brief outlining the requirements and we worked through the questions and finer details together.

How many people from the vendor's team worked with you, and what were their positions?

We have a single point of contact, which is great for continuity. Their communication is excellent, we always know where we stand and how things are progressing.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've seen an uplift in conversion and reduction in customer service enquiries.

Describe their project management style, including communication tools and timeliness.

We use online messaging which keeps a great log of our conversation. I'm sure if it was necessary a project management tool could have been put in place but we haven't felt the need.

What did you find most impressive or unique about this company?

Their team has excellent technical skills and great attention to detail. They're responsive and fast to get to work and get the job done.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of.

BACKGROUND

Please describe your company and your position there.

Im a marketing assistant for a gaming company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

I hired Sanjay to develop a website for our video game/app The Guardians of Peace. I needed the site finished within a few days and Sanjay was amazing. My website came out better than I could have imagined! He finished and made all the revisions I requested within a few days. Highly recommend!!

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected Sanjay because of all of his amazing reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project consisted of layout, placing content and graphics & videos.

How many people from the vendor's team worked with you, and what were their positions?

Sanjay (Executive) did all the work

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site traffic increased

Describe their project management style, including communication tools and timeliness.

The communication was awesome all throughout the project Sanjay was available to answer all my questions

What did you find most impressive or unique about this company?

He was very professional and prompt. I couldn’t believe the quality he delivered within a matter of days.

Are there any areas for improvement or something they could have done differently?

Honestly no. My experience was awesome and customer service is five star

BACKGROUND

Please describe your company and your position there.

Chief Technology Officer for global online advertising and internet marketing business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

Shopify customisation, technology development, and on-going maintenance

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked with Dynamic Dreamz on a number of core projects, starting in 2018.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Video workflows were provided and executed, usually within 24 hours.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the build. There were a number of developers working behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site performed remarkably well, both in conversions and retentions.

Describe their project management style, including communication tools and timeliness.

Daily chat and video updates.

What did you find most impressive or unique about this company?

Their work ethic, knowledge of new and innovative technologies, and overall performance are second to none.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

Our company sells and distributes products, my position is Accountant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We hired Dynamic Dreamz to build a better and more pleasing website that is easy to navigate with multiple functions. As well as to constantly keep our websites updated as we come out with new products frequently.

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided on this vendor since we knew how knowledgeable they were with shopify and Wordpress and we trusted that they could get the things we need done in a quick and timely manner.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provide worded instructions in detail of what we need done or added to our websites along with images that show the "before" and "after" of how we'd like the layout to be.

How many people from the vendor's team worked with you, and what were their positions?

Kshama Shah is the only person from Dynamic Dreamz that is working with us, her position with us is Web Development.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We receive many compliments about our website's layout and how easy it is to navigate.

Describe their project management style, including communication tools and timeliness.

We communicate just fine through UpWork messages. Our Web Developer immediately works on the task that we provide to her even though there is a huge time difference. She gets it done right away.

What did you find most impressive or unique about this company?

How quickly they are able to complete the tasks given to them.

Are there any areas for improvement or something they could have done differently?

none.

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Manager for my Power Tools Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

Designing Shopify store e-commerce and UX/UI Experience to increase conversion

SOLUTION

How did you select this vendor and what were the deciding factors?

When Interviewing many developers Sanjay had all the right answers

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Designing user experience elements in the Shopify store eCommerce and optimizing the UX/UI Experience to increase conversion for our site.

How many people from the vendor's team worked with you, and what were their positions?

I only work with Sanjay, who seems to be the developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website traffic and conversions are steadily increasing

Describe their project management style, including communication tools and timeliness.

I would send my instructions to them via the Upwork chat. We get work done overnight or in 2 3 days max if the project was particularly complicated.

What did you find most impressive or unique about this company?

Fast delivery, Reasonable rates, very creative solutions

Are there any areas for improvement or something they could have done differently?

Overall very good, more communication seems to be a good improvement for this company

BACKGROUND

Please describe your company and your position there.

I am the CEO of mypetframe.nl We sell modern pet portraits!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz?

We needed a customer product customizer / theme. We hired Dynamic dreamz to translate the Adobe XD design, into a real coded website.

SOLUTION

How did you select this vendor and what were the deciding factors?

I've looked on upwork and saw that they had very good ratings and a nice looking portfolio. Also their hourly rates were very good!

Describe the project in detail and walk through the stages of the project.

After our first meeting, they went ahead very quickly. The communication was fast and good! We've done multible revision stages until the end result was perfect!

How many resources from the vendor's team worked with you, and what were their positions?

I only had contact with Guarav. He was the person communicating with me. I dont exactly know how much people worked on the website

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The explanation of the project was very easy. The team coded the website exactly to the design we supplied to them. It works smoothly and it looks terriffic overall! We have yet to test the end result but I'm sure it will be much better!

How effective was the workflow between your team and theirs?

The project manager worked and responded quickly. We had some calls and also a lot of communicating through text. It was very easy and they understood me very well.

What did you find most impressive or unique about this company?

Their knowledge and speed in making changes to the design were terrific. Everything I wanted has been implemented the way I desired for. Amazing!

Are there any areas for improvement or something they could have done differently?

Nope. I wouldn't have had it any other way.

BACKGROUND

Please describe your company and your position there.

I am a blogger that discovers and reviews Southeast Asian consumer brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

I hired Dynamic Dreamz to create a custom WordPress site as a directory for Southeast Asian brands.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them on Upwork and selected them based on ease of communication, timely responses, reviews, and past projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Custom WordPress theme
• 3 page, responsive, pixel-perfect design
• Directory listing of posts
• Custom fields in the back-end to update posts

How many people from the vendor's team worked with you, and what were their positions?

2 people - 1 project manager, 1 developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Still about to launch the site

Describe their project management style, including communication tools and timeliness.

Responsive but easy-going communication on Upwork and Zoom. EAsy to communicate with the developer over voice conference.

What did you find most impressive or unique about this company?

They are quick and they provide good value for money. If I give them all the documentation they can get the work done.

Are there any areas for improvement or something they could have done differently?

Just a more daily communication on status updates.

BACKGROUND

Please describe your company and your position there.

I'm the project manager of the marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We have several Magento and Shopify based webshops where we needed help with different tasks - solving some existing problems, improving usability and functions and also developing some new options.

SOLUTION

How did you select this vendor and what were the deciding factors?

We posted a job ad in Upwork and chose Kshama and Dynamic Dreamz after interviewing several candidates based on their past projects, skills and communication with us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Fixing, improving developing several Magento based webshops. 
Developing Shopify based webshop.

How many people from the vendor's team worked with you, and what were their positions?

Our project manager was Kshama

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All of our sites were working better.

Describe their project management style, including communication tools and timeliness.

Kshama answers and reacts quickly to all of our questions and problems.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

owner of a retail and ecommerce business

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

Costumized store

SOLUTION

How did you select this vendor and what were the deciding factors?

All the requirments were perfectly executed

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web site development

How many people from the vendor's team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

all delivery on time

Describe their project management style, including communication tools and timeliness.

upwork

What did you find most impressive or unique about this company?

They provided a fast, reliable, and good communication process.

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I'm the IT manager of on online eyewear store.. We sell prescription eyeglasses and sunglasses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We hired this team to fix some of our website problems in the product pages and especially the prescription items and options which needed to be customized manually.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched in Upwork for BigCommerce developers and chose this team based on their score and past project and also cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I created a video and explained the issue and they fixed it quickly. Also some more items are fixed by them beside the main problem in our website.

How many people from the vendor's team worked with you, and what were their positions?

Only one person who is a professional developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Now our customers can easily select their prescription items easily.

Describe their project management style, including communication tools and timeliness.

We communicated on Upwork. Very fast and quick back and forts.

What did you find most impressive or unique about this company?

They quickly finish everything completely. They're awesome!

Are there any areas for improvement or something they could have done differently?

I'm really satisfied with the way they work.