Contact DM World ME FZE
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DM World is an ISO 9001:2015 certified digital transformation company headquartered in Dubai, UAE, with regional operations across Nigeria, Rwanda, Tanzania, and Kenya, serving enterprises throughout the UAE, GCC, and Africa.
We deliver solutions across three core capabilities. Our Customer Experience Management suite includes CRM, omnichannel customer support, cloud telephony and call center solutions, chat and chatbot tools, Business WhatsApp, survey and NPS management, and social media listening. Our Business Applications portfolio covers ERP, HRMS, IT and employee helpdesk, project management, procurement, asset management, document management, e-signature solutions, and ESG/sustainability reporting. Our Cyber Security Solutions include endpoint security, firewall services, email security, data leak protection, and privileged access management (PAM).
Beyond our own products, we're a certified implementation partner for platforms including Salesforce and Microsoft, and provide IT professional services, cloud consulting, and managed IT support.
Every engagement follows a structured process: a requirement study to understand your specific pain points, a scoped deployment with configuration and demo, admin and user training tailored to your organization, and ongoing post-sales support with 24x7 assistance and monthly SLA reporting.
Since our founding, we've delivered 500+ projects for 250+ customers across banking, retail, education, healthcare, government, and other sectors, backed by 60+ technology alliances.
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Min project size
$5,000+
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Hourly rate
Undisclosed
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Employees
10 - 49
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Locations
Dubai, United Arab Emirates
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Year founded
Founded 2015
1 Locations
- Dubai , United Arab Emirates
Service Lines
- Cybersecurity
- 20%
No Focus Areas have been added yet…
Industries
- Information technology
- 30%
- Construction
- 10%
- Manufacturing
- 10%
- Telecommunications
- 10%
- Education
- 5%
- Financial services
- 5%
- Hospitality & leisure
- 5%
- Media
- 5%
- Medical
- 5%
- Real estate
- 5%
- Retail
- 5%
- Supply Chain, Logistics, and Transport
- 5%
Clients
- Enterprise (>$1B)
- 50%
- Midmarket ($10M - $1B)
- 40%
- Small Business (<$10M)
- 10%
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Our Story
Since 2015, DM World ME FZE’s multidisciplinary team of digital, cloud, security and applications experts has partnered with governments, BFSI, healthcare and enterprises across MENA to design, deliver and operate scalable IT solutions. Anchored by ISO 9001 processes, 30+ tech alliances and regional delivery centers, our people focus on measurable efficiency, cost reduction and improved user experiences—trusted by 80+ clients across multiple countries.
What Sets Us Apart
Results driven
We seek to deliver excellent results and ensure our customers experiences exceed their expectations.Trusted by Business across the globe
We are a leading provider of modern digital solutions that solve multiple, complex business problems to companies of all sizes. Businesses from around the world use our products to delight their customers and employees every day.Leading Businesses Choose Us
250 Customers, 60 Alliances, 500 Completed ProjectsLocations (1)
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