Dizian Digital

BACKGROUND

Please describe your company and position.

I am the Owner of Urban Herbalist

Describe what your company does in a single sentence.

We are a natural health company who sell wellness produxt and offer holistic health consultations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dizian Digital to accomplish?

• Improve SEO rakings
• Optimize our ShopifybStore
• Run successful Google Ads

SOLUTION

How did you find Dizian Digital?

Referral

Why did you select Dizian Digital over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Dizian Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to improve seo rankings for our store in our local area to build more awareness and encourage phone calls. We also needed to improve website speed, improve cart abondonment rates, increase basket size and return purchases. Finally, we wanted to run successful ad campaigns with a decent return on ad spend on our key produxts and services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved Seo rankings for keybsearch terms and outranked local competitors.
• achieved over 7 x ROAS for shopping campaigns
• improved website speed and reduced cart abandonment by 12%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliverables were achieved on time. Queries answered always in under 24 hours in a helpful manner. Very polite, knowledgable and understanding staff.

What was your primary form of communication with Dizian Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I've approached other companies for this work before and they always over-promised and under-delivered and charged a LOT. Alex and his team over-delivered and provided great value. 

Are there any areas for improvement or something Dizian Digital could have done differently?

Not really!