Digivaze

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a strategic management services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digivaze?

We needed help with web development and social media management.

SOLUTION

What was the scope of their involvement?

Digivaze created our website from scratch using Laravel, React, and PHP as the main technologies. In addition, they’ve deployed a team to work on our social media channels, including Facebook, Instagram, and Twitter, where they answer comments, among other tasks. Moreover, Digivaze’s team manages social media advertising campaigns for us and offers maintenance and hosting services.

What is the team composition?

We work directly with their owner, and we also contact developers if we need some changes.

How did you come to work with Digivaze?

They were referred to us by a marketing specialist.

How much money have you invested in this partnership?

So far, we’ve spent around £10,000 (approximately $11,300 USD) with them.

What is the status of this engagement?

We started working together in January 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has met our expectations on website development and social media management. Digivaze has helped us increase our followers on Facebook and Instagram.

How did Digivaze perform from a project management standpoint?

Their team is great with project management in terms of meeting deadlines and budgets. For tools, we use Teamup, phone calls, and WhatsApp.

What did you find most impressive about them?

They have a skilled social media management team that also does good in advertising for Facebook and Instagram.

Are there any areas they could improve?

They could improve on their development side; their work is nice, but they could do better.

Do you have any advice for potential customers?

I recommend people working with them; they’re a nice team to work with and handle a good working relationship. Digivaze’s team is also constantly improving customer relationships to ensure a nice service.

BACKGROUND

Please describe your company and your position there.

Online Sales Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digivaze, and what were your goals?

We launched new website and finding difficult in getting new customers and sustain existing customers

SOLUTION

How did you select this vendor and what were the deciding factors?

We came across a similar business partner referred as they already got proven result

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Increase online visibility Run Google ads, Facebook marketing

How many resources from the vendor's team worked with you, and what were their positions?

Three Resources with Senior Digital Marketing

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have increase in sales around 50%

How effective was the workflow between your team and theirs?

They have a collaborative communication which helps to sort this workflow

What did you find most impressive or unique about this company?

Their communication skill set and vast knowledge in the industry are outstanding!

Are there any areas for improvement or something they could have done differently?

No