Digital Nomads HQ

BACKGROUND

Please describe your company and position.

I am a Manager at HUX ELECTRICAL & AC

Describe what your company does in a single sentence.

We provide Electrical services, from everyday repairs and lighting upgrades to switchboard upgrades, AC installations and smart home solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish?

• Attract new customers from targeted areas and demographics
• Increase revenue for the company
• Gain presence in our area of work

SOLUTION

How did you find Digital Nomads HQ?

Online Search

Why did you select Digital Nomads HQ over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Digital Nomads HQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Increase qualified leads for HUX Electrical through Google Ads
Improve visibility for high-intent local search terms
Support business growth by generating consistent, trackable enquiries

Set up and configure conversion tracking (e.g. calls, enquiry forms)
Ensure accurate measurement of campaign performance
Monitor cost-per-click (CPC), cost-per-lead (CPL), and conversion rates
Use performance data to guide ongoing optimisation decisions

Monitoring campaign performance on a regular basis
Adjusting bids and budgets to maximise return on ad spend
Refining keywords and search terms
Pausing underperforming ads and scaling high-performing ones
Testing new ad variations and targeting opportunities
Improving lead quality through continual optimisation

Landing Page design 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Google Ads campaign started in September and initially focused on campaign setup, data collection, and optimisation. As expected with paid search advertising, the early phase involved a learning and “warm-up” period to refine targeting, keywords, and ad performance.

By late November to early December, the campaign began delivering strong and measurable results, including:

A noticeable increase in inbound phone calls generated directly from Google Ads
A significant improvement in lead quality, with enquiries aligning closely with HUX Electrical’s core services
Increased consistency in enquiry volume compared to the initial campaign period
Higher intent leads, resulting in more genuine job opportunities rather than general or low-quality enquiries
These outcomes demonstrated that the campaign had successfully optimised over time and was effectively reaching the intended target audience. The increase in qualified leads contributed to improved business confidence, better forward planning, and a stronger return on marketing investment.

By January, we also began seeing returning customers who were originally generated through the campaign. These repeat clients have provided ongoing, high-quality work and have contributed to the development of strong, long-term customer relationships.

Overall, the project has been achieving  its objective of generating sustainable, high-quality leads and supporting business growth through targeted digital advertising, we hope with the new launch in early February we can keep getting these type of leads and also focus on seasonal work throughout the year targeting the correct audience. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Digital Nomads has demostrated ongoing strong project management throughout the project. Key deliverables have been provided in a timely manner, and communication is clear and consistent across all stages of the campaign.

During the early phase of the project, when results did not initially meet expectations, Digital Nomads were highly responsive to feedback. They proactively reviewed the strategy, made necessary adjustments, and went above and beyond to ensure the campaign aligned with our needs and business goals.

Their willingness to listen, adapt, and provide additional support demonstrated a genuine commitment to partnership, strong company culture, and a clear desire to achieve the best possible outcomes for HUX Electrical.

What was your primary form of communication with Digital Nomads HQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Digital Nomads’ strong focus on customer service, attention to detail, and their ability to quickly reassess and refine the campaign to better suit our business needs and expected outcomes. Their responsiveness and adaptability directly contributed to improved performance and results.

The team at Digital Nomads has been consistently supportive and professional throughout the project.

In particular, Jack has been outstanding to work with, always willing to help, highly flexible, and an excellent listener. He is approachable, friendly, and demonstrates strong knowledge across all aspects of the campaign, which has made us feel well supported and confident in the direction of the project.

Isla has also provided great support, with exceptional attention to detail and consistently prompt responses, ensuring tasks were handled accurately and efficiently.

Jodie has been very supportive when queries have arisen, and overall, everyone we have dealt with at Digital Nomads has been approachable, responsive, and genuinely willing to assist whenever needed.

Great attitude and always a friendly smile on the other side of the phone/screen

Are there any areas for improvement or something Digital Nomads HQ could have done differently?

We are very satisfied with the work delivered. There was a small issue during the early stage of the project; however, the team responded promptly and proactively, resolving it quickly and delivering strong results thereafter.

BACKGROUND

Please describe your company and position.

I am the BDM of UrbanLuxe Projects

Describe what your company does in a single sentence.

We are a Brisbane-based builder and developer delivering high quiality builds, low-set and high-set homes, dual occupancies, duplexes, and townhouses across South East Queensland.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish?

• HD Digital Presence
• HD Website and Ads
• Hot Leads

SOLUTION

How did you find Digital Nomads HQ?

Online Search

Why did you select Digital Nomads HQ over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Digital Nomads HQ were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Nomads HQ managed our digital marketing strategy, including SEO, paid advertising, website optimisation, and ongoing performance reporting. Key deliverables included improved search visibility, lead generation campaigns, conversion-focused website enhancements, and regular insights to track results and refine strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve seen a clear increase in online visibility, website traffic, and qualified enquiries, with a noticeable improvement in lead quality and consistency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Digital Nomads HQ managed our projects efficiently, delivering all items on time and keeping us informed at every stage. They were highly responsive to our needs and adapted quickly to any requests or changes.

What was your primary form of communication with Digital Nomads HQ?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us most is their deep understanding of digital marketing and ability to deliver measurable results that directly supported our growth. And working quite closely with Jack, Kyla, Chanie and Faith. 

Are there any areas for improvement or something Digital Nomads HQ could have done differently?

Overall, we were satisfied, though there’s always room to expand reporting with even more detailed insights on campaign performance. Keen to lock in some contracts. 

BACKGROUND

Please describe your company and position.

I am the Marketing Coordinator - PA to the Director (Multiple Companies) of Pristine Stone Restoration & Drummy Repair

Describe what your company does in a single sentence.

• Drummy Repair: We repair drummy (hollow-sounding) tiles by re-bonding and stabilising them, restoring strength and integrity without removal or replacement. 
• Prsitine Stone Restoration: Pristine Stone Restoration brings natural stone back to its original beauty through expert cleaning, repair, and preservation, restoring floor and wall surfaces without replacing them.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish?

• Website Build (Drummy Repair)
• SEO (Drummy Repair)
• SEO (Pristine Stone Restoration)
• Google Ads (Pristine Stone Restoration)

SOLUTION

How did you find Digital Nomads HQ?

Online Search

Why did you select Digital Nomads HQ over others?

• Great culture fit
• Company values aligned

How many teammates from Digital Nomads HQ were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Nomads has provided comprehensive digital marketing, SEO, Google Business optimization, advertising, and website development services to support Pristine Stone Restoration and Drummy Repairs. The work focused on increasing online visibility, generating high-quality leads, and ensuring both businesses are positioned professionally in their markets.

1. Pristine Stone Restoration

Business Focus: Premium natural stone restoration services, specializing in repairing, cleaning, and preserving natural stone to its original beauty.

Scope of Work:

• SEO on the website to improve organic search rankings
• Google Business Profile optimization for local search visibility
• Keyword research and on-page SEO targeting high-intent search terms
• Content strategy recommendations for blogs, service pages, and case studies

Key Deliverables:

• Website SEO (meta tags, headings, content optimization)
• Google Business Profile setup and optimization
• Keyword research for organic search visibility
• Content strategy recommendations
• Monthly SEO and Google Business performance reports

2. Drummy Repairs

Business Focus: Professional repair of hollow (“drummy”) tiles, restoring structural integrity without removal.

Scope of Work:

• Full website design, build, and mobile-responsive launch
• Conversion-focused layout with service pages, case studies, and contact forms
• SEO optimization for all website pages
• Google Business Profile setup, verification, and optimization
• Local SEO to capture nearby service searches
• Monthly monitoring and reporting of SEO and website performance

Key Deliverables:

• Fully responsive, conversion-focused website
• SEO keyword strategy for drummy repair and tile repair searches
• On-page SEO (content, meta tags, headings, internal links)
• Google Business Profile setup and optimization
• Local SEO (citations, maps integration, local search visibility)
• Monthly performance reporting

Summary of Work:

• Pristine Stone Restoration: Website and Google Business SEO to increase online visibility and lead generation while maintaining premium brand positioning.
• Drummy Repairs: Complete website build, SEO, Google Business Profile setup, and local search optimization to attract qualified inquiries and establish expertise.

Both projects focused on professional messaging, measurable ROI, and ongoing digital performance monitoring.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For Pristine Stone Restoration, the SEO and Google Business Profile optimizations resulted in increased online visibility and local search rankings for high-intent keywords, leading to more website traffic and leads from customers seeking premium stone restoration services.

For Drummy Repairs, as a newly launched business, the complete website build, SEO, and Google Business Profile setup have established a strong online presence and positioned the business for growth and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Digital Nomads was great! They delivered everything on time, kept us updated throughout the process, and were always quick to respond to any questions or requests. They've made the whole experience easy and stress-free, and we've felt supported every step of the way.

What was your primary form of communication with Digital Nomads HQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Digital Nomads was their combination of professionalism and personal touch. They really take the time to understand your business, provide tailored solutions, and consistently deliver high-quality work while being approachable and easy to work with. Their professionalism, responsiveness, and high-quality work have exceeded our expectations.

Are there any areas for improvement or something Digital Nomads HQ could have done differently?

We’ve had an extremely positive experience with Digital Nomads. For the Drummy Repairs SEO work, the only very minor thing might have been a little more early communnication with the SEO strategy, but overall they’ve been incredibly responsive, supportive, and easy to work with. In fact, we’re so happy with their work that we are now engaging them for another of our companies for a website rebuild and SEO.

BACKGROUND

Please describe your company and position.

I am the CEO of Charitable Reuse Australia

Describe what your company does in a single sentence.

Charitable Reuse Australia champions the circular economy for a sustainable environment and an equitable society

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish?

• Develop a NSW Reuse Impact Calculator
• Simple User Interface and Detailed Outputs
• Create an Engaging Experience to Accelerate and Educate on Reuse

SOLUTION

How did you find Digital Nomads HQ?

Referral

Why did you select Digital Nomads HQ over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Digital Nomads HQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Charitable Reuse Australia engaged Digital Nomads HQ to develop a new online resource funded by the NSW EPA to measure and calculate the environmental, social and economic impacts of reuse in NSW based on the comprehensive datasets of the ground-breaking NSW Reuse Impact Study. The brief for NSW Reuse Impact Calculator was to make the user interface simple and easy, while managing complex outputs, delivered through two aliogned calculators - one for three high level category inputs and one for 27 more detailed item inputs, and over a dozen triple bottom line impact outputs, all defined clearly with a best practice usage guide.. We chose Digital Nomads due to the deep knowledge and expertise the team has in calculator projects, and the charitable reuse sector, as well as their proactive and engaging feedback, insights and communications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deadline and scope adherence. Approval from NSW EPA. Support from potential participants and users engaged in a pre-workshop to test. Brand alignment. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Brilliant. The project was deliver on time, on budget and in full. I particularly loved the video updates that Mitch from Digital Nomads sent ot explain and highlight the development work throughout the various stages. This made it easy to share progress with all stakeholders. They had some great suggestions for improvement, so this was  acollaborative effort. They also went over and above scope with some addiitonal/late changes from our side, and took all of this in stride. It was also a non-stressful, enjoyable and learning experience.

What was your primary form of communication with Digital Nomads HQ?

Virtual Meeting

What did you find most impressive or unique about this company?

Digital Nomads genuinely care about our sector, and the integrity and applicability of their work in creating impact.

Are there any areas for improvement or something Digital Nomads HQ could have done differently?

I rate Digital Nomads very highly, and have already engaged them for further work.

BACKGROUND

Please describe your company and position.

I am the Co-founder and Coach of Equipe Coaching & Counselling

Describe what your company does in a single sentence.

At Equipe Coaching & Counselling, we are more than coaches and counsellors – we are dedicated partners in your journey towards a more fulfilling and purposeful life. Our mission is to empower individuals to navigate life’s challenges, discover their true calling, and cultivate meaningful connections.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish?

• Overhaul and enhance our current online presence
• Craft a captivating, polished, and user-centric website
• Improve visual appeal and functionality of our website

SOLUTION

How did you find Digital Nomads HQ?

• Online Search
• Referral

Why did you select Digital Nomads HQ over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Digital Nomads HQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary goal of this project was to completely overhaul and enhance the current online presence of Equipe Coaching & Counselling. The aim was to craft a captivating, polished, and user-centric website that effectively showcases the expertise and services offered by our team. 
This comprehensive redesign and development initiative will not only revamp the visual appeal of the website but also improve its functionality and user experience. In addition to the website's design and functionality, the focus will extended to a strong SEO foundation, ensuring that the site is readily discoverable by search engines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Professional end product, timing and pricing all met promised our delivery expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All staff members demonstrated professionalism and care, along with helpful and timely responses throughout the website development process.

What was your primary form of communication with Digital Nomads HQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A strong team culture, accompanied by an enthusiastic professional approach.

Are there any areas for improvement or something Digital Nomads HQ could have done differently?

Only a minor detail. We received a nice confirmation of project completion email, however in keeping with prior interactions a preceding phone call would have added that extra touch! No stress. Overall, we're very happy with the service and end product.

BACKGROUND

Please describe your company and position.

I am the Owner of 10 X Pressure Washing

Describe what your company does in a single sentence.

We pressure clean commercial and residential properties.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish?

• To make our website rake No1 in the Newcastle Area
• Google Advertising

SOLUTION

How did you find Digital Nomads HQ?

Referral

Why did you select Digital Nomads HQ over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Great connection with Staff

How many teammates from Digital Nomads HQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Taking our website and doing a full and comprehensively analyze key points and building a strategy to rank each area. Each month we receive a detailed summery of objectives and how they rank.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Monthly reports showing our ranking in keywords. 
• The ability to call, email, and speak to people there who know our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very responsive and go above and beyond, to be honest.

What was your primary form of communication with Digital Nomads HQ?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A great team of professionals backed up by data. A business friend who recommended them to us has had and continues to have great success with them. Once we met them in person, we were sold; everyone who works there loves working there, and it shows.

Are there any areas for improvement or something Digital Nomads HQ could have done differently?

I'd love them to be closer to where I live, which is 1000 km away, but it gives me a reason to visit their part of the world once a year. No, they are ticking every box.

BACKGROUND

Please describe your company and position.

I am the Director of Dream Rides

Describe what your company does in a single sentence.

booking platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish?

• Improve site user experience
• improve sales conversion

SOLUTION

How did you find Digital Nomads HQ?

Online Search

Why did you select Digital Nomads HQ over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Digital Nomads HQ were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Review and improve website user experience, upgrade website features and introduce new website features to drive sales and improve the user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website functionality that aligns with our requests, improved site functionality and usability, key new features added to the site, all of which make the site user friendly for our customers but also save us a considerable amount of time by improving the sites automation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always going over and above to ensure they meet our needs and offer advice if needed. Nothing was ever too much trouble, and they were always committed to delivering what was agreed upon. Their customer service was outstanding.

What was your primary form of communication with Digital Nomads HQ?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their customer service is amazing, they are a polite, friendly and service orientated company that wants to deliver the best outcome for you always. Best company and people to deal with that we have ever come across in business.

Are there any areas for improvement or something Digital Nomads HQ could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Founder, CEO of Tululla

Describe what your company does in a single sentence.

Tululla offers a holistic approach to meet beauty wellness goals. Our range of skin and hair supplements are infused with scientifically-proven ingredients to promote healthy, beautiful and glowing skin and hair.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish?

• Build a functional and aesthetically pleasing e-commerce store
• Customize a Shopify theme to best suit the envisioned design
• Optimize the website and establish a good SEO ranking

SOLUTION

How did you find Digital Nomads HQ?

Referral

Why did you select Digital Nomads HQ over others?

Great culture fit, Good value for cost, Referred to me, Company values aligned

What was the size of Digital Nomads HQ’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tululla provided an extensive brief to the Digital Nomads Team. We searched for a company who presented a good all round service offering to best suit this project. The Digital Nomad team offered solutions, though provoking ideas and market related experience which shaped and fine-tuned the e-commerce store into a professional and functional custom Shopify website.

The following key deliverables were important to the Tululla brand

• Creating a functional website that showcased a unique but easy to understand customer journey
• Optimizing this function across all devices
• Incorporating an informative product page that aims to educate
• Create a good starting point to build SEO ranking in a highly competitive market

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful launch with zero complications or errors
• Ability to self manage and tweak the website without costing to hire a website professional
• Fully functioning and streamlined website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Digital Nomads team are a great balance of personal and professional. From the beginning I felt a part of a dynamic and tight-knit team of experts. We had a few team members working on our site but also had the pleasure of dealing directly with the website developer. The communication line was open, honest and timeous. The Digital Nomad team produced good results in a fast paced timeframe.

What was your primary form of communication with Digital Nomads HQ?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

The journey in which Digital Nomads takes their customers through. I was very impressed with how thorough the team were at communication, providing solutions, implementing changes and completing the project with passion from start to finish. The team members are so great to deal with.

Are there any areas for improvement or something Digital Nomads HQ could have done differently?

Building a comprehensive e-commerce store requires a vast number of skill sets and expertise. I don't have any suggestions here as I believe my project was in good hands.

BACKGROUND

Please describe your company and position.

I am the Director of Dancelab

Describe what your company does in a single sentence.

Online training method for dancers and dance studios.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish?

• Marketing
• Web developing

SOLUTION

How did you find Digital Nomads HQ?

Online Search

Why did you select Digital Nomads HQ over others?

Close to my geographic location, Great culture fit, Good value for cost, Company values aligned

What was the size of Digital Nomads HQ’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DNHQ have provided social media advertising and extensive web developing to enhance and reach my target audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Engagement
• Design web outcome

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Digital Nomads HQ has been outstanding in every aspect. From my first meeting with them in late 2022 they have actively worked as a collective to improve my business and reach my goals. Their team are experts in their field and provide consideration outside the scope of work that really make me feel appreciated and valued as one of their clients.

What was your primary form of communication with Digital Nomads HQ?

In-Person Meeting

What did you find most impressive or unique about this company?

The most impressive thing about DNHQ is the way they work as a team to achieve the goals of a client. If they assigned expert needs assistance outside their field they can seek out a colleague to make sure the needs of the client are met. By having all of these varied experts in one business means less disruption to the client and a faster productivity.

Are there any areas for improvement or something Digital Nomads HQ could have done differently?

Not at this stage.

BACKGROUND

Please describe your company and position.

I am the Owner of Hill Built Joinery Pty Ltd

Describe what your company does in a single sentence.

Design, build and install custom kitchens and household cabinetry for renovations and new homes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish?

• Showcase our work in a stylish manner
• Portray our authentic, genuine small family business
• Generate leads through our enquiry form

SOLUTION

How did you find Digital Nomads HQ?

• Online Search
• Other

Why did you select Digital Nomads HQ over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Digital Nomads HQ’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at Digital Nomads worked with us to create a beautiful bespoke website for our small family business that we can manage parts of ourselves when needed. They advise best practices and listened to all our ideas. We spent considerable time editing and trialing different things until we were happy with the final result and we appreciated their patience while I worked through it all. It's a rather big and daunting job for a small family business to make time for this and their patience and understanding was invaluable.

Digital Nomads researched our competitors and did a brilliant job of understanding the trade industry we're in to help produce professional copy that was relevant to us personally but the industry as a whole. They educated us on best practices, created galleries just as we wanted them and made little unique tweaks to help us convey our message authentically. Digital Nomads took the time to get our branding just right or create images/graphics for us to use for the website.

They've been very helpful in answering questions after launching the website and have promptly actioned any minor hiccups we've found along the way. We have since had countless compliments on our website, even from long term trade professionals who've seen many cabinet makers websites. Everyone loves how it looks, feels and conveys our message. It's pretty simple to use and we appreciate the effort taken to make the both PC & Mobile versions. I believe there's more work we can do to rank better in Google searches and obtain more leads through the enquiry form etc, but we will work on these in the future.

For now we are getting plenty of phone call and email leads (from those who've seen our website), we've also picked up bigger clients/builders now that we actually have a website. We take pride in directing our potential clients to our page and using the image gallery often to help explain design options to existing clients. We also recommend everyone we know to contact Digital Nomads if they're after professional, thorough and personalised service.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased efficiency with communicating design ideas/options with clients
• More interest from custom builders and high end clients
• Attracting top-quality team members when advertising

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very prompt with everything, often had to chase me to confirm things but I never felt pressured or hounded. Their understanding of small business owner demands and allowing me the time to process any edits, approvals or changes was comforting. We weren't just another number in the system to get ticked off.

What was your primary form of communication with Digital Nomads HQ?

Email or Messaging App

What did you find most impressive or unique about this company?

Their friendly team culture, open communication, honesty and availability made us feel instantly connected and at ease.

Are there any areas for improvement or somethingDigital Nomads HQ could have done differently?

I guess the only thing that was sometimes tricky was the time difference between us in QLD Australia and our web designer based in South Africa (the rest of the DMQH team are here locally so we always had someone available if needed) but this was hardly an issue, he was a very lovely, helpful and knowledgeable guy, it was just something I had to factor in when communicating with him.