Devblock / Db_studio

BACKGROUND

Introduce your business and what you do there.

I’m the director of support and education at Gladly, a customer experience (CX) software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Devblock / DB_STUDIO?

We needed help building and managing our custom knowledge and learning management system.

SOLUTION

What was the scope of their involvement?

Devblock / DB_STUDIO has built and managed the code, plugins, CSS, and HTML for our custom knowledge and learning management system. The team has done both the frontend and backend development.

What is the team composition?

We’ve worked with 2–5 teammates from Devblock / DB_STUDIO.

How did you come to work with Devblock / DB_STUDIO?

Someone referred Devblock / DB_STUDIO to me.

What is the status of this engagement?

We worked with them from January 2023–April 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Devblock / DB_STUDIO’s work has resulted in a stable system that meets our use cases.

How did Devblock / DB_STUDIO perform from a project management standpoint?

Devblock / DB_STUDIO has delivered on time and is very responsive. The team has always found a solution to any issue, no matter how big or small it is. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Devblock / Db_studio’s communication style and work ethic were impressive.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

BACKGROUND

Please describe your company and position.

I am an executive at Greenwood

Describe what your company does in a single sentence.

We develop SaaS systems for non profits and the move management industry and provide constituent application processing for government assistance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Devblock / Db_studio to accomplish?

• Connect third party payment system
• Enhance invoicing for our SaaS users
• Reconcile payments accurately within bookkeeping systems

SOLUTION

How did you find Devblock / Db_studio?

Referral

Why did you select Devblock / Db_studio over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Devblock / Db_studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop php connector to the fortis payment system api and develop full secure backend that works with our existing SaaS system to process payments and pass certification by fortis and reconcile all actions within quickbooks while matching our user experience for our end clients for invoicing and related tools.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Certification Fortis
• Pentest pass
• Validation with users

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• A fast moving project with several unlnowns
• Handled weak documentation on the api they had to integrate with
• Required in the moment adjustments
• The product was near error- and bug-free in each round of testing

What was your primary form of communication with Devblock / Db_studio?

Virtual Meeting

What did you find most impressive or unique about this company?

• Willingness to understand our business use case
• Extreme effort put into hitting a compressed timeline
• Highly capable use of AI to increase speed of delivery without any Slop or bad or "Vibe" coded results
• Full trust in deliverables quality

Are there any areas for improvement or something Devblock / Db_studio could have done differently?

• Often had to see things in their timezone vs them communicating in mine - minor but did leave us confused on a couple meeting times until we saw the invites come through

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Career Key, an education technology company and career readiness courseware publisher. We provide AI-powered curriculum tools and career assessments to enhance academic and career well-being, helping individuals achieve better outcomes in education and the workplace.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Devblock / DB_studio?

We needed to redesign the UI of our application and the chat interface of our new AI assistant.

SOLUTION

What was the scope of their involvement?

Devblock / DB_studio conducted a discovery phase to understand our end users' needs. They redesigned the UI and updated the branding of our PathAdvisor application. The team also tested and ensured the app's accessibility for people with disabilities. Devblock / DB_studio delivered design files for our IT team, interactive wireframes, and an accessibility report.

What is the team composition?

We worked with 2–5 teammates from Devblock / DB_studio.

How did you come to work with Devblock / DB_studio?

They were referred to me. I chose them over other options because they had high ratings, and their company values aligned with ours.

What is the status of this engagement?

We worked together from October 2024–January 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received positive user feedback and saw a 20% improvement in our NPS score. We also noticed increased user engagement through the length of time users spent in the application. Devblock / DB_studio ensured 100% accessibility compliance.

How did Devblock / DB_studio perform from a project management standpoint?

We mainly communicated through virtual meetings and project management software.

What did you find most impressive about them?

Devblock / DB_studio quickly understood our values in serving students. They had a high level of expertise and creativity despite constraints. The team's enthusiasm for their craft inspired us to try new things we had not thought of, that ultimately paid off in user engagement.

Are there any areas they could improve?

I can't think of anything for now.

BACKGROUND

Introduce your business and what you do there.

I’m the director of software development at LinkIt!, an education technology company. We provide K-12 schools and service providers with data-driven technology solutions for real-time data capture and performance analytics to improve academic outcomes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Devblock / Db_studio to accomplish for LinkIt!?

We needed a development partner to help us build our platform and support our infrastructure.

SOLUTION

What was the scope of their involvement?

Devblock / Db_studio has been helping us develop our platform and support our infrastructure. The team has worked on various projects, including AI-enhanced features, SaaS systems, reporting, and deep data optimization.

What is the team composition?

We’ve worked with around 40 teammates from Devblock / Db_studio.

How did you come to work with Devblock / Db_studio?

We’ve been working with Devblock / Db_studio for a long time. We initially chose them because their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

The investment has been confidential.

What is the status of this engagement?

We started working together in September 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Devblock / Db_studio has delivered and deployed features for our platform.

How did Devblock / Db_studio perform from a project management standpoint?

Devblock / Db_studio has always delivered on time. We communicate via in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

Devblock / Db_studio has a unique, tailored, and creative approach to each problem. The team is always looking for the right solutions while staying within budget and deadlines.

Are there any areas they could improve?

There’s nothing they need to improve.