Design Web Masters

BACKGROUND

Please describe your company and position.

I am the Propriter of smartnivaas

Describe what your company does in a single sentence.

Smart Nivaas is an online store that delivers smart, functional, and aesthetic home essentials to customers across India through dropshipping.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Web Masters to accomplish?

• To design and develop a fully functional dropshipping website optimized for product presentation and user experience.

SOLUTION

How did you find Design Web Masters?

• Online Search
• Referral

Why did you select Design Web Masters over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Design Web Masters were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the complete setup and customization of a Shopify dropshipping store named Smart Nivaas. Design Web Masters handled the end-to-end store setup, including theme customization, product page design using Layouthub, integration of dropshipping tools (Dropship India), and automation of customer communication.

ey Deliverables:

Fully designed Shopify storefront with a clean, responsive layout
Product upload in a structured, optimized format (with pricing & margins)
Setup of collections and navigation
Custom pages like About Us, Contact Us, and Return Policy
Integration of apps like Layouthub, Shopify Inbox, and shipping settings
Guidance on adding future products and running promotions
The goal was to create a visually appealing and functional store that supports automated order handling and provides a smooth shopping experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successfully launched the Smart Nivaas Shopify store within the expected timeline
• Uploaded 50+ products with optimized pricing and profit margins (51%)
• Increased store readiness score to 90% (based on Shopify dashboard indicators)
• Integrated COD and shipping automation through Dropship India
• Set up structured product pages that enhanced product display and customer experience
• Enabled automated order confirmations and shipping notifications for seamless customer support

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Design Web Masters demonstrated excellent project management throughout. They delivered all items on time and even handled last-minute adjustments efficiently. Communication was clear, prompt, and proactive — they responded to every query with actionable guidance and adapted quickly to my evolving needs. From product formatting to store setup, every task was completed with precision and care. Their responsiveness and flexibility made the entire process smooth and stress-free.

What was your primary form of communication with Design Web Masters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

stood out most about Design Web Masters was their deep understanding of Shopify dropshipping combined with creative execution. They didn’t just deliver tasks — they understood my business model and optimized every detail, from profit margin calculations to product presentation. Their ability to turn basic inputs into professional, ready-to-launch content was truly impressive. The level of care, customization, and consistency they brought to the table was beyond my expectations.

Are there any areas for improvement or something Design Web Masters could have done differently?

While the overall experience with Design Web Masters was excellent, one area for improvement could be providing more hands-on guidance or tutorials, especially when using advanced Shopify features or third-party tools. Sometimes, a bit more clarity on next steps or best practices would have made the process even smoother. However, their team was always available and responsive whenever support was needed, which helped bridge the gap.