Design Alligators Reviews (1), Pricing, Services & Verified Ratings

Web Design
Less than $10,000
July - Sep. 2022

4.5

Quality: 4.5

Schedule: 4.0

Cost: 4.5

Willing to Refer: 5.0

"Their work is excellent if not perfect."

Nov 5, 2022

Owner, Taylor Jon

Anonymous

Other industries
Westminster, California
1-10 Employees
Online Review

Design Alligators built an e-commerce website for a jacket company. The team initially had a discovery meeting with the client to determine their needs. From there, five people worked on building the website.

The company loved the website's design, thanks to Design Alligators' work. The team ensured that the client's feedback was incorporated into the site. Their workflow was smooth. They maintained constant communication with the firm using WhatsApp. Their resources were also truly honest and patient.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the owner of a newly launched eCommerce jacket store named Taylor jon.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Design Alligators?

I wanted to build an eCommerce store for my jacket brand named Taylor Jon. I hired Design Alligators to build me an eCommerce website where I could showcase my products and my customers could make an online purchase.

SOLUTION

How did you select this vendor and what were the deciding factors?

I saw their ad campaign on Facebook and visited their website. Found it to be promising and I reached out. Got a quote for my website and started up with the project.

Describe the project in detail and walk through the stages of the project.

Initially, I had a brief meeting with a customer support representative and explained how and why I want my eCommerce store. Later, I had a phone call with the project manager and he handled the rest of the stuff. Also, I was in contact with the team throughout the website-building process and guided them on what is working and what i want to change.

How many resources from the vendor's team worked with you, and what were their positions?

In total, a team of 5 worked on my project. 1 project manager, 2 website developers, 1 website designer, and 1 customer support.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I loved the design and wanted my website to be the same. I am glad the project manager ensured every feedback i gave.

How effective was the workflow between your team and theirs?

The workflow was fine, I was in contact with the project manager via WhatsApp and we used to chat almost daily regarding the progress of my eCommerce store.

What did you find most impressive or unique about this company?

I was impressed by the honesty, and patience of this team. I am a picky guy so I tend to change a lot of stuff. Never did they complain or whatever, I am glad to have found them.

Are there any areas for improvement or something they could have done differently?

Overall, no. however, they should improve in one thing only they should work on weekends too. I know I might sound demanding here, but that would help pace up the project.

RATINGS

4.5

"Thank you for your services."

Design Alligators