DD.NYC®

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Carlson AirFlo

Describe what your company does in a single sentence.

Since 1974, we have continuously innovated visual merchandising systems to ensure grocery retailers are in the best possible position to increase the sales of perishables, reduce waste, and delight customers by showcasing freshness, every day, in every display.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

• New Website

SOLUTION

How did you find DD.NYC®?

Online Search

Why did you select DD.NYC® over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Excellent website design portfolio

How many teammates from DD.NYC® were assigned to this project?

5-7

Describe the scope of work in detail. Please include a summary of key deliverables.

Discovery, art direction, user experience, website design, website development, Q&A launch, and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Phenomenal website design! They truly listen, understand, and then translate the concepts and updates you're wanting into gorgeous, modern, interactive design. Better than you even imagined it. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have kept to a strict schedule and have only veered from it due to delays on our end trying to figure out cart backend options for the site. They went above and beyond researching different options for us and we truly appreciate their help and expertise.

What was your primary form of communication with DD.NYC®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're simply top-notch! Superb at what they do. Smart but also really nice to work with. They stay on top of things. They're great at researching and grasping concepts. They listen and understand and then design to your custom needs. They truly go above and beyond.

Are there any areas for improvement or something DD.NYC® could have done differently?

We're in the design phase and very satisfied so far.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Storybuilder Creative

Describe what your company does in a single sentence.

We are a creative studio that serves the construction industry through video production, commercial photography and content strategy. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

• Website
• Integrate my Calendar
• Use my videos on my website

SOLUTION

How did you find DD.NYC®?

LinkeIn

Why did you select DD.NYC® over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from DD.NYC® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Building my website, making it to my color scheme, my videos are integrated in it. Interactive website, professional, functional and informative. It lists the companies who have hired us in a nice and professional way. Amazing job. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My website looks so professional, functional and you can book with me through my website which then links to my CRM. The graphics and content are exactly what I was looking for. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager was great, responsive and followed up every step of the way. If anything they waited on me to send information I didnt have to check in I knew what they were doing and when they accomplished each task. 

What was your primary form of communication with DD.NYC®?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their responsiveness, creativity, and willingness to work with me. Its nice to find people who are creative as I am a creative person myself and in my work. 

Are there any areas for improvement or something DD.NYC® could have done differently?

None

BACKGROUND

Please describe your company and position.

I am an executive of PlumBuddy

Describe what your company does in a single sentence.

Manufacturing, developing, and Selling Plumbing IoT devices and software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

• Brand Identity Development
• Website Development
• Packaging Development

SOLUTION

How did you find DD.NYC®?

Online Search

Why did you select DD.NYC® over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from DD.NYC® were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Develop a new brand identity.
• Develop a new website.
• Develop a new line of packaging for the products offered.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful development of a new logo and full brand identity for the company. 
• Successful development of a new website that matches the aestic and feel of our products and services.
• Successful development of a new packaging that matches the aestic and feel of our products and services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had an exceptional experience partnering with this DD.NYC. Their project management was seamless, ensuring every detail was handled with precision, and they consistently delivered on time, meeting or exceeding all deadlines. What impressed us most was their responsiveness—any time we needed adjustments, they were quick to adapt and provide innovative solutions tailored to our needs.

What was your primary form of communication with DD.NYC®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about this company was their ability to blend creativity with data-driven strategies, delivering on our shared vision truly resonated with our target audience. Their innovative approach to solving challenges consistently set them apart from other groups we've worked with. Additionally, their proactive communication and attention to detail made the entire process smooth and enjoyable.

Are there any areas for improvement or something DD.NYC® could have done differently?

Honestly, it’s hard to pinpoint any areas for improvement, as their team exceeded our expectations at every step. Their dedication to delivering high-quality results was truly outstanding, and we’re excited to see how they continue to raise the bar in future collaborations.

BACKGROUND

Please describe your company and position.

I am the Financial Planner of Estately Wealth Planning

Describe what your company does in a single sentence.

Estately Wealth Planning is a full-service financial planning company that specializes in insurance, tax planning, and estate planning, helping clients navigate the complexities of wealth transfer and preservation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

• Website Design
• Branding

SOLUTION

How did you find DD.NYC®?

Clutch Site

Why did you select DD.NYC® over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from DD.NYC® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work DD.NYC completed for Estately Wealth involved a full branding and digital design overhaul. This project encompassed creating a cohesive and professional brand identity as well as designing and launching a user-friendly, visually compelling website.

Key Deliverables:

• Website Design and Development: A fully responsive and custom-designed website that reflects Estately Wealth’s brand and services, built to engage clients and deliver a seamless user experience.
• Branding and Identity Creation: Development of a distinct brand identity, including the creation of a company logo, color schemes, and typography that align with Estately Wealth’s mission and target audience.
• Business Cards and Stationery: Design of professional business cards and stationery such as letterhead to ensure consistent branding across all client touchpoints.
• Email Signatures: Custom-designed email signatures to enhance brand professionalism in digital communications.
• Brand Guidelines: A comprehensive set of brand guidelines to ensure consistency in future marketing efforts and visual representation, including instructions on logo usage, color palettes, and typography choices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Website Traffic: After the launch of the new website, Estately Wealth experienced a notable increase in traffic, with more potential clients visiting the site and engaging with our services.
• Enhanced Brand Recognition: The cohesive branding across all deliverables—website, business cards, email signatures, and stationery—resulted in improved brand recognition and professionalism in client interactions.
• Positive Client Feedback: We received overwhelmingly positive feedback from clients and partners, who appreciated the professionalism and clarity of our revamped branding and online presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DD.NYC demonstrated excellent project management throughout our collaboration. From the outset, the team, led by Anjelika Kour, clearly outlined the project timeline and key milestones. Our project managers, Viktoriia and Dariia, ensured that all deliverables were met on time, often ahead of schedule.

They were highly responsive to our needs, actively listening to feedback and promptly implementing revisions. Whenever we had questions or required adjustments, their team was quick to address them and provide expert advice, guiding us through areas where our preferences might not align with best design practices. 

This proactive approach helped keep the project moving smoothly and ensured that the final product exceeded our expectations. Overall, the project management was efficient, well-organized, and highly collaborative.

What was your primary form of communication with DD.NYC®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about DD.NYC® was their combination of creative expertise and professionalism. From the first meeting, it was clear that they had a deep understanding of both design aesthetics and business needs, which made their approach unique. Their ability to take our vision and elevate it with their creative insights, while still staying true to our brand identity, was particularly impressive.

Moreover, their responsiveness and commitment to delivering high-quality work on time, paired with a willingness to offer constructive feedback, made them exceptional partners. The seamless blend of creativity, expertise, and client-focused service set DD.NYC apart from other design agencies.

Are there any areas for improvement or something DD.NYC® could have done differently?

Not really. Great overall experience. 

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of 1datapipe

Describe what your company does in a single sentence.

1datapipe delivers high-value AI-powered customer analytics, risk scores, and financial inclusion solutions with a 360-degree view of the customer lifecycle, empowering financial institutions to make informed decisions and extend financial services to underserved populations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

• To successfully develop a complex, multi-page, and multi-lingual website
• To deliver a design that is visually on-point for our AI domain, while also ensuring high functionality and usability across all devices and platforms
• To understand and align with our vision and to execute it flawlessly

SOLUTION

How did you find DD.NYC®?

Online Search

Why did you select DD.NYC® over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from DD.NYC® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DDNYC undertook the complex task of redesigning and developing a multi-page, multi-lingual website for 1datapipe. The project’s scope involved a complete transformation of the site’s design to reflect 1datapipe’s cutting-edge AI-powered solutions, creating an AI masterpiece. Key deliverables included:

• designing an intuitive navigation structure
• integrating a seamless user experience across multiple languages
•  implementing advanced features to showcase our product offerings effectively.

We had a clear vision for a specific aesthetic for our website, and DDNYC exceeded our expectations and flawlessly captured and executed every detail of our design requirements. They ensured a responsive design for optimal performance across all devices and conducted extensive testing to guarantee functionality and accessibility. Through their expertise and creativity, DDNYC delivered a state-of-the-art website that makes 1datapipe stand out in the AI industry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

DDNYC's onboarding process made collaborating easy and resulted in a smooth project workflow and timely completion of all milestones. 

Their ability to incorporate our detailed feedback and iterate so quickly was impressive and led to a successful outcome that perfectly aligned with our expectations. 

The final deliverables included:

•  a fully responsive website
• built-in functionalities
• comprehensive UI/UX design framework,
• a cohesive color scheme.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DDNYC's project management was exemplary from start to finish. They were always professional and ensured every deliverable was met on schedule. They presented us with superior options that enhanced our initial vision. DD.NYC®'s proactive approach and commitment to excellence is why the project progressed so smoothly, with clear communication and efficient workflows. This dedication to high standards truly set them apart and made the entire collaboration a success.

What was your primary form of communication with DD.NYC®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Exceptional design quality and attention to detail
• Ability to handle complex projects with ease and deliver exceptional results
• Flexible and adaptable to high demand clients
• Clear and consistent communication every step of the way
• Being an All-Women Business is impressive and unique in itself, with each team member demonstrating exceptional talent and expertise.

Are there any areas for improvement or something DD.NYC® could have done differently?

Nothing that I can recall.

BACKGROUND

Please describe your company and position.

I am the Web Administrator of an AI-based software company.

Describe what your company does in a single sentence.

Our company develops AI-based software solutions for businesses across a broad range of industries, from renewables to oil & gas, to manufactring and education.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

• Website Overhaul
• Competitive Design

SOLUTION

How did you find DD.NYC®?

• Online Search
• Clutch Site

Why did you select DD.NYC® over others?

• High ratings
• Pricing fit our budget

How many teammates from DD.NYC® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to overhaul the WordPress website for one of our sister companies. The design had to be top-notch and competitive within the industry, reflecting both the technical aspects of the company and its primary industry vertical. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The resulting design produced by the DD NYC team exceeded our expectations, and the site they produced was clearly well-constructed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had delays--not becuase of DD NYC, but because it took time for our staff to provide the necesary content. Despite that, they worked with us at this greatly protracted pace, resuming work when it was possible for our team to provide materials. Also, our subject-matter experts had issues with certain graphics, and the team at DD NYC went above and beyond to make sure they addressed the problems. 

What was your primary form of communication with DD.NYC®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of their work is truly stellar

Are there any areas for improvement or something DD.NYC® could have done differently?

Honestly, no. They really did a great job and took all the bumps in the road in stride. 

BACKGROUND

Introduce your business and what you do there.

I’m the VP of strategic growth for Thrillz High Flying Adventure Parks. We have 50,000-square-foot adventure parks.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DD.NYC®?

We needed help with web design and development. We wanted to showcase our parks' offerings: obstacle courses, food options, attractions, and rides. We also wanted the site to be functional and show our pricing, hours, and how to get there. Overall, we wanted to clarify to our customers what our parks are and make the website easy to use.

SOLUTION

What was the scope of their involvement?

DD.NYC® created brand-new WordPress websites for two of our adventure park locations. Initially, we requested an intro consult call. We had a call with Anjelika (Managing Partner & Creative Director), who walked us through all the customer examples she thought were similar to our parks. Then, she walked us through the process and gave us some insight into pricing.

They came to us with three design options, and then we picked the one that worked best for us. Additionally, we gave them direction on how we wanted the flow to be on the website because we knew what our customers liked.

What is the team composition?

Besides Anjelika, we had a lead creative designer, a project manager, and a website developer.

How did you come to work with DD.NYC®?

I thought I had found them on Google, but DD.NYC® later told me that I actually found them through Clutch. Clutch came up in my Google search while I was looking for web designers and developers.

How much have you invested with them?

We spent about $25,000.

What is the status of this engagement?

We met them in May 2023, and they launched the website in January 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

DD.NYC® did the best job possible. We received many compliments and qualitative feedback that showed the project was successful. We already had a website, so nothing increased the traffic other than the fact that our website was much better than before.

How did DD.NYC® perform from a project management standpoint?

They delivered the work on time and within budget and communicated well through emails.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I’d like to give kudos to Lana (Project Manager).

What did you find most impressive about them?

Their design skills were hands-down their strength. DD.NYC® had the most beautiful designs, and they embedded the design with function. We didn’t think we could have such a beautiful and functional website, but they proved we could.

Are there any areas they could improve?

Honestly, there wasn’t anything. I loved DD.NYC®.

Do you have any advice for potential customers?

Be clear about what you want and the capabilities you’re looking for on the website, but leave everything in the hands of DD.NYC®. They’ll create a design that meets your needs.

BACKGROUND

Introduce your business and what you do there.

I’m the head of corporate marketing for VTS, a commercial real estate technology insights and support company. We focus on solutions for commercial real estate front offices. Ultimately, we’re a SaaS and data company. I oversee our creatives, brand, thought leadership, and product marketing. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DD.NYC®?

We’ve engaged DD.NYC® to create Keynote presentations for our flagship customer conference. It’s an annual thought leadership conference where hundreds of VTS customers — mostly executive audiences — come to hear our company's latest events and developments. 

SOLUTION

What was the scope of their involvement?

DD.NYC® creates a large-scale interactive presentation for our executives. Usually, our CEO and CPO give Keynote presentations. The annual conference happens in May, so we kick off the engagement process at the end of February or early March — it’s a lengthy process. I first work with our CEO and CPO to get a general outline of the story for a specific year. We then determine the key ideas we want to discuss with our audience. 

From there, the DD.NYC® team works with us to hone the story of our company’s new developments and exciting events. They also do all the design work to ensure all visuals come to life. 

For the first few weeks, Anjelika (Managing Partner & Creative Director) and our executives work together on the story and specific notes, words, and slides for the presentation. From there, we spend the next 4–6 weeks to get all the design elements in place. We design each slide and make sure they flow together. 

What’s interesting about this year’s conference is that DD.NYC® has designed two presentations that are synchronized together. Two screens show different visuals to tell one story. DD.NYC® has used an app to create the design elements; the presentation is on Keynote. A lot of those elements have been heavily animated, and the team has used a combination of Adobe After Effects and Adobe Creative Cloud to do this. 

Before fully animating the slides, they prototype them using Figma, which gives us a static version. This allows us to review the slides one by one and align them with what we will say. 

What is the team composition?

The team composition changes as we approach the presentation day because of the increasing complexities and our effort to push the envelope creatively. 

We first work with Anjelika alongside Oksana (Senior Project Manager), who makes sure everyone is on the same page about our next steps. Two lead designers and one lead animator work on the presentation, and we’ve added more designers and animators as needed. At some point, we’ve had to add an extra project manager and a couple more designers. 

In total, we’ve worked with more than eight teammates from DD.NYC®, including Polina (Design Team Lead), Dasha (Graphic Design Intern), and one other teammate. 

How much have you invested with them?

Every year, our investment ends up at around $70,000. 

What is the status of this engagement?

We initially engaged them in February 2023 and then used their services again in 2024. We’re going to retain them for our annual conference and other Keynote initiatives, so the partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We do post-event surveys with our customers every year to get a sense of what value they find in the event and what we can do better. The customers have given all top marks for the Keynote portion of the event. Anecdotally, there’s a lot of goodwill and good feedback from our VTS teammates and customers on how awesome everything looks. Around 300 customers are in attendance during the conference, and all of them see the presentation — it’s truly well-received. 

I’m grateful for the way DD.NYC® has handled this year’s process because it’s been quite complex. Designing one presentation is already challenging; having two screens with different visuals syncing together is even more complicated. On top of that, executives often want to tweak the story up to the last minute or before the presentation happens. Luckily, DD.NYC® is awesome in storytelling.

They’ve been with us the entire time, and not many agencies are willing to put in so much time and effort to keep up with the changes in something as complex as our presentation. The DD.NYC® team has done that, and the results are fantastic. 

How did DD.NYC® perform from a project management standpoint?

DD.NYC® is willing to extend themselves in terms of hours to ensure they hit deadlines. Plenty of other agencies out there will just give up when the scope of work gets extended. For comparison, DD.NYC® hits their deadlines with mounting complexities. They put in extra hours to make sure everything is perfect. 

For tools, we use Slack for real-time communication. However, we’ve also had many in-person meetings with Anjelika and her teammates. Those working remotely work with us through Zoom consistently. Bird Eats Bug has also been useful for us, especially toward the end. It’s a recording software that allows us to record our screens, talk about what we’re seeing and want to change, and immediately upload the clip to a shared cloud folder.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Our partnership with Anjelika has been great. She runs DD.NYC® and is responsible for other customer engagements apart from us. It’s incredible how much she’s involved in the process with us while managing other relationships and projects. 

The same thing goes for Oksana. She has to focus on many things simultaneously, but she’s done a marvelous job keeping everyone organized and on the same page. She’s there every step of the way — from when we’re sorting the story out to when we reach the finish line. 

Polina, Dasha, and the other teammate have also been great. They’ve been put through the wringer to get the presentation to the finish line, but they’ve stuck with it through everything. Their output has been phenomenal and top-notch. 

While other teammates have stepped in, these are the five teammates that I truly admire and appreciate from DD.NYC®. 

What did you find most impressive about them?

DD.NYC® is excellent in terms of creatives and designs; they’re also great in establishing the narrative we want to tell. The animations they’ve incorporated into the presentation have been impressive. Every slide is a video animation; they’ve created more than 70 slides to show on two screens. The sheer number of videos they’ve had to develop has been remarkable. 

On top of that, the clarity of the animations on a large screen has been great. Usually, the bigger the screen, the more likely the video will look pixelated or fuzzy. However, everything that DD.NYC® produces has been crystal clear on a large format — they’re distinctly good at this. 

Are there any areas they could improve?

No, there aren’t any. They’ve worked hard to make a beautiful end product, and I can’t thank them enough for working as hard as they do on a challenging project. 

Do you have any advice for potential customers?

If you want to work on your branding, digital assets, or website, ensure that Anjelika is involved in figuring out what story you want to tell — she’s great at honing a narrative for executive audiences. She can also quickly translate that into a creative direction. 

Many other agencies do good design work. Using those agencies is fine if you just need to make something look nice. However, if you want to elicit emotions and tell a story, then DD.NYC® is the best choice. Anjelika, in particular, is a great partner for that.

BACKGROUND

Introduce your business and what you do there.

 I’m the CEO of a technology company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DD.NYC®?

 We needed their team to develop an e-commerce website.

SOLUTION

What was the scope of their involvement?

We began with an initial discussion to learn more about the company and our desires for the relationship. We did market research to better understand the industry, sector, and particular market segment that we’re involved in.Then, there was the creation of a prototype of the website from scratch. 

It’s currently under development on one site component. We’ll pass it off and implement it, but we haven’t gotten to those later steps yet. They use a lot of technologies internally which include JPEGs, JPG files, PDF files, word documents, presentations, and web pages. They also designed our

What is the team composition?

I’ve worked with 6–7 people from their team. That includes Mario (Co-Founder) and Dario (Tech Lead). 

How much have you invested with them?

 We spent $20,000–$30,000.

How did you come to work with?

 We came up with a strategy and process that best coincided with what we were looking for. The guidelines and processes we used in the past were simple, fast, and professional. We didn’t have a long-term relationship, so it was important for us to work with a vendor that could grow alongside our company.

Summit was one of the first companies to respond to our request for information. They provided a detailed proposal, and we decided to go with them.

What is the status of this engagement?

We’ve been working together since September 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While we haven’t released the websites yet, there are definitely going to be KPIs associated with their work. They’ve definitely shown through their knowledge of the various components that go into brand recognition and awareness, and they have all the necessary materials to have a successful brand and marketing engagement

How did the company perform from a project management standpoint?

 There was tons of communication around deadlines. They hit most of our deadlines. Sometimes they were earlier, and then we would move up our review call to make sure we had everything we needed. We had no issues with meeting deadlines. We mostly used email, Google Hangouts, and Basecamp. 

That helped us keep track of all the different people and tasks. We also had a standing meeting every week at the beginning of the project. 

What did you find most impressive about them?

 Their communication skills and industry knowledge are impressive. I like that they have a strong understanding of our particular industry and what we’re trying to accomplish with our brand. 

Are there any areas they could improve?

 No, I don’t think so. 

Do you have any advice for future clients of theirs?

 No, I don't think they are below industry standards. Both of our teams did a great job overall.