Cyanic Lab

Please describe your company and your position there.

Subcontracted this job out to Clutch

For what projects/services did your company hire Cyanic Lab, and what were your goals?

We needed to create a custom website solution for a client that allowed the client to make learning resources available to subscribers and enable the creation of those resources by contributors.

How did you select Cyanic Lab and what were the deciding factors?

I had worked with members of Cyanic prior to this job becoming available and was very impressed with their expertise and willingness to go the extra mile when required

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To begin with Cyanic had no experience of working with headless CMS, however they upskilled very quickly and were able to create a first iteration based on the project brief in a very short time. Multiple iterations have been completed as the client made changes and the site is now ready to go live.

How many people from the vendor's team worked with you, and what were their positions?

Project manager and one programmer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site is about to go live and so no deliverables are known at this time

Describe their project management style, including communication tools and timelines.

Google Docs were our primary method of communication RE the business plan

What did you find most impressive or unique about this company?

Very professional, willing to listen, good command of English and committed to completing the job, HIGHLY recommend working with them

Are there any areas for improvement or something they could have done differently?

I'd say a more structured communication time for updates BUT generally, when we couldn't communicate it was more my fault than theirs

Please describe your company and your position there.

Call center and marketing.

For what projects/services did your company hire Cyanic Lab, and what were your goals?

Creating a custom CRM application.

How did you select Cyanic Lab and what were the deciding factors?

Done work in the past, easy to work with, and budgets.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This is an update of a current product that we added a new app, development, and modules to make a custom product.

How many people from the vendor's team worked with you, and what were their positions?

Two developers and a project manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This is an ongoing development project, but I can say we been able to add most features we required on this project to date.

Describe their project management style, including communication tools and timelines.

We have been using Skype, and Google Docs as the primary tools. This enabled very fast responses on any requests

What did you find most impressive or unique about this company?

They are professional, good listeners, and offer good comments about requests, and committed to finishing the project. Great guys overall.

Are there any areas for improvement or something they could have done differently?

We started this project with another internal team. That team should have had a much better projection, scope of work and diagram, to better manage the overall projects communication and features