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Customer onboarding academies for SaaS

CustEd is a customer education studio for SaaS companies. We build done-for-you customer academies that get new customers to first value: short lessons that guide users step by step through the key actions in your product, a custom LMS on your own subdomain, and a real person who helps anyone who gets stuck.

  • Min project size
    $1,000+
  • Hourly rate
    $50 - $99 / hr
  • Employees
    2 - 9
  • Locations
    Gdańsk, Poland
  • Year founded
    Founded 2017

Overview by:

Reviewer avatar
Vitalii Rotov

1 Locations

  • Gdańsk , Poland

Select Focus Area
Application Platforms
Other app platform
100%
Animation Focus
Other Animation
10%
Frameworks and CMS
Programming & Scripting
Typescript
30%
Python
20%
SQL
20%
Videography & Photography Specializations
360 Product Photography & Video Tours
25%
Aerial & Drone Videography & Photography
25%
Time Lapse Videography
25%
Underwater Videography
25%
Industries
Business services
25%
Education
25%
Financial services
25%
Information technology
25%
Clients
Small Business (<$10M)
100%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate $50 - $99 /hr
Rating for cost 4.9 /5

What Clients Have Said

Clients appreciate WeeDesign's professionalism, responsiveness, and value for cost, often noting competitive pricing. Specific project costs range from $10,000 to $25,000. Overall, they deliver high-quality results efficiently, fostering long-term relationships with clients.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 27 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Select a service to see pricing information

Highly Rated Similar Providers

CustEd Review Insights

Overall Review Rating

4.9
  • Quality 4.8
  • Schedule 4.9
  • Cost 4.9
  • Willing to Refer 4.9

Top Mentions

Review Highlights

  • Exceptional Responsiveness and Communication

    Clients consistently praised EQlab's prompt communication and responsiveness. They were quick to answer queries and address requests, ensuring a smooth collaboration. This trait was highlighted as a key factor in client satisfaction across various projects.

  • High Client Satisfaction and Long-term Partnerships

    Several reviews mention that clients were satisfied with the outcomes, leading to long-term engagements. This indicates that EQlab consistently meets or exceeds client expectations, fostering ongoing partnerships.

  • Creativity and Attention to Detail

    Clients were impressed by EQlab's creativity and attention to detail in their work. The team often went the extra mile to ensure the final product was not only high quality but also aligned with client visions and objectives.

  • Flexibility and Adaptability in Projects

    EQlab demonstrated flexibility and adaptability, adjusting to client needs and requests throughout the project lifecycle. Their ability to incorporate feedback effectively was a valued aspect of their service.

  • Potential for Improved Brand Presentation

    One review suggested that EQlab could improve by using branded backgrounds for video calls to enhance professionalism. This feedback indicates an area for potential enhancement in their client interactions.

  • Comprehensive Understanding of Client Needs

    EQlab takes the time to understand client products, goals, and audiences, which is reflected in the high quality and relevance of their deliverables. This approach contributes significantly to client satisfaction.

CustEd Reviews

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Services
Project Cost
Industry
Location

Video Production for Marketing Company

  • Video Production
  • Less than $10,000
  • Oct. 2020 - Jan. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The quality of service and their willingness to cater to ad hoc requests were impressive."

Apr 15, 2021
Growth Marketing Analyst, Iron Horse
Anonymous
Verified
  • Advertising & marketing
  • San Ramon, California
  • 51-200 Employees
  • Online Review
  • Verified

A marketing company hired WeeDesign for their video production skills. The team produced multiple versions of two key videos that were launched on the client's website.

2D Explainer Video for Consumer Goods Company

  • Other Design
  • Less than $10,000
  • Nov. 2018 - Jan. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"WeeDesign is ready to look beyond and cares that the final goal is achieved."

Dec 9, 2020
Founder, FitCult
Konstantin Marchenko
  • Other industries
  • Kyiv, Ukraine
  • 1-10 Employees
  • Online Review

WeeDesign provided video production for a consumer goods company. The team created a 2D explainer video about the client's product.

3D Promotional Video for IT Services Company

  • Video Production
  • Less than $10,000
  • May - June 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their desire to perfect their work impressed us."

Nov 18, 2020
COO, Lember
Konstantin Zolotarev
Verified
  • Other industries
  • Kharkiv, Ukraine
  • 11-50 Employees
  • Online Review
  • Verified

WeeDesign created a 3D promotional video for an IT firm, highlighting the company's pizza product.

Animation for VR Studio

  • Video Production
  • Less than $10,000
  • Mar. - Apr. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The animation is head-turning."

Oct 31, 2020
Co-Founder & CTO, BoostVR
Igor Starodubov
  • Gaming
  • Paris, France
  • 1-10 Employees
  • Online Review

WeeDesign created an animated motion-design presentation to promote a VR company. The animation became the basis for a business ad.

Video Production for Financial Comms Agency

  • Video Production
  • Less than $10,000
  • Sep. - Oct. 2019
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0

"Our cooperation was smooth and efficient. WeeDesign's team is clearly experienced and adheres to all the deadlines."

Jan 24, 2020
Account Manager, Financial Comms Agency
Anonymous
Verified
  • Financial services
  • New York City, New York
  • 11-50 Employees
  • Online Review
  • Verified

WeeDesign created a three-minute video featuring the partner’s new facility. It highlighted the benefits of the new project.

3D Model Creation for Silicone Mold Company

  • Other Design
  • Less than $10,000
  • Aug. - Jan. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Everything was done in consideration of all my requirements, demands and wishes."

Sep 24, 2019
Director, form3d.ru
Anonymous
  • Other industries
  • Moscow, Russia
  • 1-10 Employees
  • Online Review

WeeDesign designed a three-dimensional mold of a rose which allows it to be printed by a 3D printer. The client engaged with the project manager who oversaw the engagement. 

Video Production for Video Agency

  • Video Production
  • Less than $10,000
  • Sep. - Jan. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They establish a very effective and clear workflow."

Sep 12, 2019
Creative Account Manager, Video Agency
Anonymous
Verified
  • Advertising & marketing
  • Loughborough, England
  • 11-50 Employees
  • Online Review
  • Verified

WeeDesign animated a video for a video agency. While the script and treatment were mapped out beforehand, their team was responsible for the execution of the video.

Video Production for Law Firm

  • Video Production
  • Confidential
  • Apr. - July 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They have a perfectly effective workflow."

Jul 31, 2019
Legal Advocate, Jacquet Duval
Anonymous
Verified
  • Legal
  • Paris, France
  • 1-10 Employees
  • Online Review
  • Verified

WeeDesign filmed and produced a video advertisement to whistleblowers for a French law firm.

Showing 21-28 of 28 Reviews

Our Story

CustEd grew out of WeeDesign Studio, the educational video studio Vitalii Rotov founded and ran as CEO, making courses, tutorials and onboarding videos for EdTech and B2B companies. Working with them, we learned that great content alone doesn’t move the numbers: new customers need a clear path to first value. CustEd is a founder-led studio that builds that path: customer academies measured by activation, made with a small network of video and LMS specialists.

Meet the Team

Vitalii Rotov

Vitalii RotovFounder

Founder of CustEd. 10+ years building learning products and educational content: I ran WeeDesign, a motion design studio for EdTech and B2B, launched three customer academies, and as founding product manager grew Life Academy from 0-1.

Locations (1)

Al. Grunwaldzka 413 Gdańsk, Poland 80-309

2 - 5

Contact CustEd

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