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Customer onboarding academies for SaaS

CustEd is a customer education studio for SaaS companies. We build done-for-you customer academies that get new customers to first value: short lessons that guide users step by step through the key actions in your product, a custom LMS on your own subdomain, and a real person who helps anyone who gets stuck.

  • Min project size
    $1,000+
  • Hourly rate
    $50 - $99 / hr
  • Employees
    2 - 9
  • Locations
    Gdańsk, Poland
  • Year founded
    Founded 2017

Overview by:

Reviewer avatar
Vitalii Rotov

1 Locations

  • Gdańsk , Poland

Select Focus Area
Application Platforms
Other app platform
100%
Animation Focus
Other Animation
10%
Frameworks and CMS
Programming & Scripting
Typescript
30%
Python
20%
SQL
20%
Videography & Photography Specializations
360 Product Photography & Video Tours
25%
Aerial & Drone Videography & Photography
25%
Time Lapse Videography
25%
Underwater Videography
25%
Industries
Business services
25%
Education
25%
Financial services
25%
Information technology
25%
Clients
Small Business (<$10M)
100%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate $50 - $99 /hr
Rating for cost 4.9 /5

What Clients Have Said

Clients appreciate WeeDesign's professionalism, responsiveness, and value for cost, often noting competitive pricing. Specific project costs range from $10,000 to $25,000. Overall, they deliver high-quality results efficiently, fostering long-term relationships with clients.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 27 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Select a service to see pricing information

Highly Rated Similar Providers

CustEd Review Insights

Overall Review Rating

4.9
  • Quality 4.8
  • Schedule 4.9
  • Cost 4.9
  • Willing to Refer 4.9

Top Mentions

Review Highlights

  • Potential for Improved Brand Presentation

    One review suggested that EQlab could improve by using branded backgrounds for video calls to enhance professionalism. This feedback indicates an area for potential enhancement in their client interactions.

  • Comprehensive Understanding of Client Needs

    EQlab takes the time to understand client products, goals, and audiences, which is reflected in the high quality and relevance of their deliverables. This approach contributes significantly to client satisfaction.

  • Effective Project Management and Timely Delivery

    The company's project management skills are frequently commended. They adhered to timelines and managed projects efficiently, often delivering work on or ahead of schedule, which clients found impressive.

  • High Client Satisfaction and Long-term Partnerships

    Several reviews mention that clients were satisfied with the outcomes, leading to long-term engagements. This indicates that EQlab consistently meets or exceeds client expectations, fostering ongoing partnerships.

  • Creativity and Attention to Detail

    Clients were impressed by EQlab's creativity and attention to detail in their work. The team often went the extra mile to ensure the final product was not only high quality but also aligned with client visions and objectives.

  • Proficiency in Video and Animation Production

    EQlab's expertise in video production and animation is a recurring theme. Clients appreciated their ability to create engaging, high-quality explainer videos, 3D animations, and promotional content, often exceeding expectations.

CustEd Reviews

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Services
Project Cost
Industry
Location

Music Video Production for YouTube Channel

  • Video Production
  • Less than $10,000
  • Oct. 2019 - Apr. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The team was composed of very talented graphic designers and animators."

Mar 2, 2020
YouTuber, Karal Gaming
Anonymous
Verified
  • Arts, entertainment & music
  • France
  • 1-10 Employees
  • Online Review
  • Verified

WeeDesign created a cartoon music video for a YouTube account. Their designers and illustrators designed storyboards that were appropriate for the music. 

Video Production for Hollow Core Manufacturing Co

  • Video Production
  • Less than $10,000
  • Nov. - Dec. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They are very client-oriented and complaisant."

Jan 14, 2020
Sales Area Manager, Nordimpianti System
Roman Kondratyev
Verified
  • Manufacturing
  • Chieti, Italy
  • 51-200 Employees
  • Online Review
  • Verified

WeeDesign produced a 60-second 3D animation explainer video to promote a hollow core slabs manufacturing company. The team created one character to explain the business in the video to be posted on a website.

3D Video Animation for Health & Fitness Product

  • Video Production
  • Less than $10,000
  • Dec. 2019 - Jan. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"...the team at WeeDesign did everything they could to ensure a fast and beautiful product within the allotted budget."

Jan 7, 2020
Creative Director, United Film House
Camille LaBry West
Verified
  • Advertising & marketing
  • Los Angeles, California
  • 1-10 Employees
  • Online Review
  • Verified

WeeDesign created a 30-second 3D animated short for a third-party health/fitness client. The spot and 15-second abbreviated version will broadcast on US TV, social, and mobile.

Video Production for School

  • Less than $10,000
  • Mar. - Dec. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The process was very seamless; they understood our goals and were able to deliver an amazing video."

Feb 23, 2023
Director of Marketing, Mangrove School of Sarasota
John Schroeder
  • Education
  • Sarasota, Florida
  • 11-50 Employees
  • Online Review

WeeDesign produced an explainer video for a school. They created a storyboard, wrote the script, and designed the concept for the project.

Animation Promotional Video

  • Less than $10,000
  • Aug. 2022 - Jan. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Feb 18, 2023
Anonymous
  • Education
  • Sarasota, Florida
  • 11-50 Employees
  • Online Review

WeeDesign produced a video for a nature school. The video was a visual representation of the school’s campus project. 

2D Animated Video for Marketing Agency

  • Video Production
  • Less than $10,000
  • November 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"We were impressed with their will to understand the vision and the idea as well as the team behind the project."

Jan 28, 2023
Founder, Marketing Agency
Roua Doss
  • Advertising & marketing
  • Saudi Arabia
  • 1-10 Employees
  • Online Review

WeeDesign produced a 2D animated video for a marketing agency. The team created a mood board and a character based on the shop's branding before moving on to the music and other aspects of the video.

NFT Design for Software Development & Marketing Company

  • Other Design
  • Less than $10,000
  • Jan. 2022 - Mar. 2023
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"It was very effective, the team answered immediately for any requests."

Jan 15, 2023
CEO, Kaplink
Alexander Kap
Verified
  • Advertising & marketing
  • Tel Aviv, Israel
  • 11-50 Employees
  • Online Review
  • Verified

WeeDesign provided NFT design services for a software development and marketing company. They designed fighting characters with small and different tools.

AR Development for Biodiversity Agency

  • AR/VR Development
  • $10,000 to $49,999
  • May - Nov. 2021
3.5
Quality
3.5
Schedule
3.0
Cost
4.0
Willing to Refer
3.5

"They were good at interpersonal skills."

Nov 30, 2021
Project manager, Office français de la biodiversité
Anonymous
Verified
  • Other industries
  • France
  • 1,001-5,000 Employees
  • Online Review
  • Verified

WeeDesign created an AR app for a biodiversity agency. This platform was expected to visualize the client's models.

Video Animation for Technology Studio

  • Video Production
  • Less than $10,000
  • May - Sep. 2020
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They went the extra mile and spent more time to fine-tune the animations to the artist's liking."

Nov 12, 2021
Production Head, Technology Studio
Anonymous
Verified
  • Other industries
  • New York City, New York
  • 1-10 Employees
  • Online Review
  • Verified

WeeDesign animated a video for a technology studio. The client provided them with references that they would creatively adapt for a large-scale video screen.

Video Production for Video Production Company

  • Video Production
  • Less than $10,000
  • Sep. - Oct. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5

"The project was a success, and the client was happy!"

Nov 10, 2021
Owner & Director, Video Production Company
Anonymous
Verified
  • Other industries
  • Phoenix, Arizona
  • 1-10 Employees
  • Online Review
  • Verified

A video production company partnered with WeeDesign for 3D motion graphics, voiceover, and B-roll.

Showing 11-20 of 28 Reviews

Our Story

CustEd grew out of WeeDesign Studio, the educational video studio Vitalii Rotov founded and ran as CEO, making courses, tutorials and onboarding videos for EdTech and B2B companies. Working with them, we learned that great content alone doesn’t move the numbers: new customers need a clear path to first value. CustEd is a founder-led studio that builds that path: customer academies measured by activation, made with a small network of video and LMS specialists.

Meet the Team

Vitalii Rotov

Vitalii RotovFounder

Founder of CustEd. 10+ years building learning products and educational content: I ran WeeDesign, a motion design studio for EdTech and B2B, launched three customer academies, and as founding product manager grew Life Academy from 0-1.

Locations (1)

Al. Grunwaldzka 413 Gdańsk, Poland 80-309

2 - 5

Contact CustEd

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