• Get a Quote

Customer onboarding academies for SaaS

CustEd is a customer education studio for SaaS companies. We build done-for-you customer academies that get new customers to first value: short lessons that guide users step by step through the key actions in your product, a custom LMS on your own subdomain, and a real person who helps anyone who gets stuck.

  • Min project size
    $1,000+
  • Hourly rate
    $50 - $99 / hr
  • Employees
    2 - 9
  • Locations
    Gdańsk, Poland
  • Year founded
    Founded 2017

Overview by:

Reviewer avatar
Vitalii Rotov

1 Locations

  • Gdańsk , Poland

Select Focus Area
Application Platforms
Other app platform
100%
Animation Focus
Other Animation
10%
Frameworks and CMS
Programming & Scripting
Typescript
30%
Python
20%
SQL
20%
Videography & Photography Specializations
360 Product Photography & Video Tours
25%
Aerial & Drone Videography & Photography
25%
Time Lapse Videography
25%
Underwater Videography
25%
Industries
Business services
25%
Education
25%
Financial services
25%
Information technology
25%
Clients
Small Business (<$10M)
100%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate $50 - $99 /hr
Rating for cost 4.9 /5

What Clients Have Said

Clients appreciate WeeDesign's professionalism, responsiveness, and value for cost, often noting competitive pricing. Specific project costs range from $10,000 to $25,000. Overall, they deliver high-quality results efficiently, fostering long-term relationships with clients.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 27 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Select a service to see pricing information

Highly Rated Similar Providers

CustEd Review Insights

Overall Review Rating

4.9
  • Quality 4.8
  • Schedule 4.9
  • Cost 4.9
  • Willing to Refer 4.9

Top Mentions

Review Highlights

  • Flexibility and Adaptability in Projects

    EQlab demonstrated flexibility and adaptability, adjusting to client needs and requests throughout the project lifecycle. Their ability to incorporate feedback effectively was a valued aspect of their service.

  • Exceptional Responsiveness and Communication

    Clients consistently praised EQlab's prompt communication and responsiveness. They were quick to answer queries and address requests, ensuring a smooth collaboration. This trait was highlighted as a key factor in client satisfaction across various projects.

  • Comprehensive Understanding of Client Needs

    EQlab takes the time to understand client products, goals, and audiences, which is reflected in the high quality and relevance of their deliverables. This approach contributes significantly to client satisfaction.

  • Positive Feedback on Cost-Effectiveness

    Clients often noted that EQlab offered competitive pricing for their high-quality services, providing good value for money. This aspect made them a preferred choice among several alternatives.

  • Creativity and Attention to Detail

    Clients were impressed by EQlab's creativity and attention to detail in their work. The team often went the extra mile to ensure the final product was not only high quality but also aligned with client visions and objectives.

  • Potential for Improved Brand Presentation

    One review suggested that EQlab could improve by using branded backgrounds for video calls to enhance professionalism. This feedback indicates an area for potential enhancement in their client interactions.

CustEd Reviews

Submit a Review
All Filters

0 selected

Sort by
Services
Project Cost
Industry
Location

Explainer Videos for LMS Company

  • Video Production
  • Less than $10,000
  • Jan. - Feb. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their professionalism and customer care were impressive."

Feb 17, 2022
Product Manager, SkillzRun
Pavel Bezlepkin
Verified
  • Education
  • Kyiv, Ukraine
  • 11-50 Employees
  • Online Review
  • Verified

An LMS company collaborated with WeeDesign to create an explainer video. The team created milestones and received feedback from the client for every phase. The goal was to highlight their processes.

Explainer Video for IT Services Firm

  • Video Production
  • Less than $10,000
  • Oct. - Nov. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They were a very creative and professional team."

Nov 29, 2021
CEO, Modralog
Maksim Vesik
Verified
  • Other industries
  • Czech Republic
  • 11-50 Employees
  • Online Review
  • Verified

WeeDesign was hired by an IT company to produce an explainer video featuring one of their offered services. They were selected for this project based on their communication skills and professionalism.

Video Production for Marketing Agency

  • Video Production
  • Less than $10,000
  • June - Aug. 2021
5.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They were quick to get what we needed and proactive about delivering the platform."

Nov 16, 2021
Founder, Fluffernutter
Casey Moulton
Verified
  • Advertising & marketing
  • Miami, Florida
  • 1-10 Employees
  • Online Review
  • Verified

WeeDesign provided video production services for a marketing agency. The team created an explainer video with animated characters as well as its design.

Video Production for OKR Management Company

  • Video Production
  • $10,000 to $49,999
  • July - Aug. 2021
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0

"They really exceeded our expectations."

Sep 22, 2021
Head of Product, Oboard
Viktor Grekov
Verified
  • Other industries
  • Berlin, Germany
  • 11-50 Employees
  • Online Review
  • Verified

WeeDesign was hired by an OKR management company to produce tutorial videos for their product. Their goal was to create a video guide on how to use their product.

Promo Video for UI/UX & Branding Agency

  • Video Production
  • Less than $10,000
  • Aug. - Sep. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"We finalize the project sooner than the deadlines!"

Sep 3, 2021
CEO, Outcrowd
Erik Messaki
Verified
  • Other industries
  • Kharkiv, Ukraine
  • 11-50 Employees
  • Online Review
  • Verified

In order to generate more leads and increase awareness, a UI/UX and branding agency hired WeeDesign to produce a promo video. The client provided the script and the team worked on producing the video.

Video Production for Hospitality University

  • Video Production
  • $10,000 to $49,999
  • Mar. - July 2021
4.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.0

"All our comments were taken into consideration and changed appropriately."

Sep 1, 2021
Learning Designer, Hospitality University
Anonymous
Verified
  • Education
  • Switzerland
  • 201-500 Employees
  • Online Review
  • Verified

A hospitality university hired WeeDesign to produce ten educational videos explaining different topics from their industry. Each video lasted about five minutes with 600-word scripts provided by the client.

Promotional Video Production for E-Commerce Solutions Firm

  • Video Production
  • Less than $10,000
  • Nov. 2020 - Jan. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The workflow was awesome, and we didn't meet any issues."

Feb 9, 2021
Co-Founder, Growanizer
Anonymous
Verified
  • Other industries
  • Tallinn, Estonia
  • 1-10 Employees
  • Online Review
  • Verified

To promote their new WooCommerce plugin, a custom e-commerce solutions company hired WeeDesign to create a promotional video. The video should be sort and must explain details about the product's benefits.

Design, Optimization, Animation of 3D Assets for AR Game

  • Video Production
  • Less than $10,000
  • Oct. - Dec. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They are very responsive and quality-oriented and went out of their way to give us everything we asked for."

Apr 25, 2020
Creative Director, Dirt Empire
Nicholas Rubin
Verified
  • Media
  • Brooklyn, New York
  • 1-10 Employees
  • Online Review
  • Verified

A creative studio hired WeeDesign to take storyboards, characters, and environmental elements and turn them into fully realized 3D models with animation optimized for ingest into 3D scenes in an AR video game.

Character Design for Insurance Firm

  • Other Design
  • $10,000 to $49,999
  • Feb. - Apr. 2018
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
5.0

"WeeDesign was clear about the project details."

Mar 20, 2020
Reinsurance Coordinator, Insurance Company
Marcel A.
Verified
  • Financial services
  • Paris, France
  • 10,001+ Employees
  • Phone Interview
  • Verified

WeeDesign designed characters that represent company values to support an initiative for an insurance company. The team developed the designs to employ in a variety of use cases including for the website.

Motion Design for Professional Learning Platform

  • Video Production
  • Less than $10,000
  • Aug. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They were quick to respond and complete the project."

Mar 19, 2020
Video Director, Professional Training Platform
Anonymous
Verified
  • Education
  • France
  • 1-10 Employees
  • Online Review
  • Verified

WeeDesign provided motion design services for the client's training videos. They worked collaboratively with the client to produce content. 

Showing 1-10 of 28 Reviews

Our Story

CustEd grew out of WeeDesign Studio, the educational video studio Vitalii Rotov founded and ran as CEO, making courses, tutorials and onboarding videos for EdTech and B2B companies. Working with them, we learned that great content alone doesn’t move the numbers: new customers need a clear path to first value. CustEd is a founder-led studio that builds that path: customer academies measured by activation, made with a small network of video and LMS specialists.

Meet the Team

Vitalii Rotov

Vitalii RotovFounder

Founder of CustEd. 10+ years building learning products and educational content: I ran WeeDesign, a motion design studio for EdTech and B2B, launched three customer academies, and as founding product manager grew Life Academy from 0-1.

Locations (1)

Al. Grunwaldzka 413 Gdańsk, Poland 80-309

2 - 5

Contact CustEd

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

Get connected to see updates from CustEd like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.