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CueCX is a next-generation BPO and CX partner based in Nairobi’s "Silicon Savannah." We bridge the gap between AI-driven automation and elite human talent to stop revenue leaks and accelerate business growth.
Unlike traditional call centers, we offer a "Managed Success" ecosystem—integrating social media support, WhatsApp activation campaigns, and automated churn reduction. We leverage our proprietary feedback loops to provide real-time NPS checks and actionable "Welfare" audits.
Key Services:
Customer success/ support
Churn Reduction & Revenue Recovery
Multichannel Social Media & Support
AI-First Managed Feedback (NPS/CSAT)
Business Welfare Checks / Audits
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Min project size
$10,000+
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Hourly rate
< $25 / hr
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Employees
2 - 9
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Year founded
Founded 2024
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