CRIT'S INC

BACKGROUND

Please describe your company and position.

I am the CEO of Royal Route Logisitcs

Describe what your company does in a single sentence.

Freight Broker

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRIT'S INC to accomplish?

• Develop my Website

SOLUTION

How did you find CRIT'S INC?

Referral

Why did you select CRIT'S INC over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from CRIT'S INC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included a complete redesign and development of our website, as well as ongoing SEO optimization. Key deliverables included:

Custom website design tailored to our branding
Full front-end and back-end development
Mobile responsiveness and performance optimization
Integration with third-party tools (e.g., contact forms, CRM, analytics)
SEO setup and keyword targeting for improved search visibility
Post-launch support and maintenance

Overall, the team delivered a polished, high-performing site that aligned with our business goals and significantly improved our online presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered clear, measurable outcomes that demonstrated success:

35% increase in website traffic within the first three months post-launch
Higher engagement, with average session duration increasing by over 40%
Significant SEO improvement, with several targeted keywords ranking on the first page of Google
Lead generation doubled, thanks to improved site structure and optimized contact forms
Faster load times, with page speed scores improving from 60 to 95+

These results directly contributed to increased visibility, better user experience, and more business opportunities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They communicated clearly, kept us updated throughout, and delivered everything on time. Any changes or requests we had were handled quickly and professionally. They were flexible, easy to work with, and always focused on meeting our needs.

What was your primary form of communication with CRIT'S INC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their ability to combine technical expertise with a clear understanding of our business goals. They didn’t just build a website, they helped shape our online strategy. Their responsiveness, creativity, and genuine commitment to quality make them feel like a true partner, not just a vendor.

Are there any areas for improvement or something CRIT'S INC could have done differently?

Honestly, everything went smoothly. Their team was professional, responsive, and delivered exactly what we needed. We were very happy with the process and results, no complaints at all.

BACKGROUND

Please describe your company and position.

I am the CEO of White Diamond Technologies

Describe what your company does in a single sentence.

White Diamond Technologies is a trusted leader in the wholesale consumer electronics market, specializing in high-demand products such as Apple devices, including iPhones, iPads, MacBooks, and accessories. We buy, sell, and refurbish top-tier electronics, offering quality-assured products to retailers, resellers, and repair businesses around the globe.

Our operations are built on integrity, efficiency, and reliability—delivering competitively priced inventory, expertly tested refurbished devices, and fast, consistent service. Whether you’re sourcing bulk devices or selling your used inventory, White Diamond Technologies is your go-to partner for dependable, high-quality electronics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRIT'S INC to accomplish?

• Web Development

SOLUTION

How did you find CRIT'S INC?

• Online Search
• Referral
• Clutch Site

Why did you select CRIT'S INC over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CRIT'S INC were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

White Diamond Technologies is a premier B2B wholesaler of consumer electronics, specializing in Apple devices such as iPhones, iPads, MacBooks, and accessories. We buy, sell, and refurbish high-demand devices, delivering reliable, fully-tested inventory to resellers, repair shops, and e-commerce vendors worldwide.

With a strong digital presence and data-driven approach, we leverage SEO-optimized product listings, targeted PPC campaigns, and conversion-focused landing pages to generate consistent inbound leads and drive brand visibility. Our custom-built web portal provides real-time inventory updates, seamless purchasing, and secure transactions—enhancing the user experience with responsive design and API integration for bulk buyers.

We also run multichannel ad strategies across platforms like Google Ads, Meta Ads, and email automation, using retargeting pixels, A/B testing, and performance analytics to maximize ROI and customer acquisition.

At White Diamond Technologies, we combine streamlined logistics, advanced refurbishment processes, and cutting-edge web solutions to scale operations and deliver value at every touchpoint.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We partnered with CRIT’S INC to design and develop a custom website from the ground up, with a strong focus on SEO, performance, and user experience. The project included a fully responsive design, seamless backend integration, keyword-optimized content, and full support through launch.

From start to finish, the team was highly professional, organized, and responsive. They took the time to understand our goals and delivered a site that perfectly aligned with our brand and business needs.

Key Outcomes:

50% increase in organic traffic within three months
Improved keyword rankings across strategic search terms
Lower bounce rate and longer time-on-site
Higher conversion rates from contact forms
Noticeably faster load times and better overall performance

The quality of work exceeded our expectations. CRIT’S INC delivered on every promise and brought valuable insights that enhanced the final product. We couldn’t be more satisfied and would highly recommend them to anyone seeking expert web development and SEO services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CRIT’S INC delivered not just a website—but a measurable return on investment. Their team was responsive, detail-oriented, and proactive throughout. The results speak for themselves, and we couldn’t be more pleased with the outcome.

What was your primary form of communication with CRIT'S INC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with CRIT’S INC resulted in a highly successful website launch that directly impacted our business performance. The team built a fully customized site from the ground up, focusing on responsive design, backend functionality, and SEO optimization. Their process was efficient, transparent, and strategically aligned with our goals.

Are there any areas for improvement or something CRIT'S INC could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Owner of Legacy Liquor

Describe what your company does in a single sentence.

Logistics/Transportation 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRIT'S INC to accomplish?

• Web Development
• SEO

SOLUTION

How did you find CRIT'S INC?

Online Search

Why did you select CRIT'S INC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Their comprehensive digital marketing efforts, including brilliant Google AdWords campaign management, have expanded our reach. The e-commerce website they developed is also a huge asset, making it easier for clients to engage with us. Excellent service all around!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They helped me with web development, marketing, everything turned out better than expected. Super professional, easy to work with, and understood what I needed. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered with exceptional service before promised deadline! 

What was your primary form of communication with CRIT'S INC?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The atmosphere they create while working with you makes everything much easier. They care about their work and are super communicative! 

Are there any areas for improvement or something CRIT'S INC could have done differently?

10/10 would highly recommend for you service needs. 

BACKGROUND

Please describe your company and position.

I am the Owner of Sapphire Studio

Describe what your company does in a single sentence.

We do photography and Videography work for Commercial and weddings 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRIT'S INC to accomplish?

• Create Website
• SEO
• Marketing on social media platforms such as Instagram, X, Facebook and Google

SOLUTION

How did you find CRIT'S INC?

• Online Search
• Referral

Why did you select CRIT'S INC over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CRIT'S INC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As the owner of Sapphire Studio, a professional photography and videography company, I was looking for a tech partner who could take my business to the next level and CR ITS INC absolutely delivered.

They developed a custom website that not only beautifully showcases our portfolio but also includes smart features like automated client booking, gallery previews, and online payments. It’s clean, fast, and reflects the high-end aesthetic we strive for in our work.

What truly impressed me was how they incorporated AI based tools to help manage and sort large volumes of photos and videos from client shoots. That alone has saved us countless hours and brought much-needed efficiency to our post-production workflow.

On the marketing side, CR ITS INC implemented an SEO and digital strategy that boosted our local visibility and brought in a steady flow of new client inquiries. Our site is ranking higher, and our social engagement has grown thanks to their targeted efforts.

Their team was professional, collaborative, and always receptive to feedback. They took the time to understand our brand and vision and then translated that into results that speak for themselves.

If you’re a creative studio like Sapphire Studio, I highly recommend CR ITS INC for web development, AI integration, SEO, and marketing. They’re the real deal.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Client Bookings Increased by Over 40%: After launching the new website with integrated scheduling and payment features, we saw a substantial rise in direct bookings through the site. The user experience was streamlined, which led to higher conversion rates.

Website Traffic Grew by 65% in the first three months, thanks to their effective SEO strategy. We started ranking on the first page of Google for several key local photography and videography terms, which significantly improved our visibility.

Reduced Admin Time by 50%: Their implementation of AI-powered media sorting and workflow tools cut down our editing and organization time drastically. This allowed us to focus more on creative work and client service.

Increased Lead Generation: Our contact form submissions and inquiries doubled within the first quarter post-launch, driven by improved site navigation, call-to-actions, and CR ITS INC’s marketing support.

Social Media Engagement Jumped: As part of their broader digital marketing effort, we saw a 30% increase in engagement across our social platforms, translating to better brand awareness and more organic referrals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CR ITS INC demonstrated excellent project management from start to finish. They followed a clear, structured process beginning with a thorough discovery phase, followed by well organized development sprints and regular progress updates.

They delivered every milestone on time or ahead of schedule, whether it was the initial wireframes, the custom booking system, or the SEO and marketing rollout. They used collaborative tools to keep everything transparent and shared timelines so I always knew what to expect next.

What truly stood out was their responsiveness and adaptability. Whenever I had feedback, feature requests, or last-minute changes, they responded quickly and professionally often turning around solutions in less than 24 hours. It felt like they were an extension of my own team.

Their ability to listen, adjust, and still hit deadlines made the entire experience stress free and efficient. For a creative business like Sapphire Studio, having a tech partner who communicates well and respects timelines is invaluable—and CR ITS INC absolutely delivered on that.

What was your primary form of communication with CRIT'S INC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about CR ITS INC was their ability to bridge creativity with advanced technology something that’s incredibly rare. As a photography and videography business, our work is highly visual and brand-driven, but they understood that from the beginning and built a digital presence that felt artistic, modern, and highly functional.

Their use of AI to enhance media management was a game changer. Automating photo sorting, tagging, and even helping optimize client gallery delivery this level of innovation really set them apart. They weren’t just building a website; they were solving problems I didn’t even know could be automated.

Equally unique was their end to end service quality from web development to SEO and marketing. I never had to juggle multiple vendors or explain my business repeatedly; they handled everything under one roof with impressive consistency and care.

Most importantly, they brought the same attention to detail and professionalism that I bring to my clients. That alignment made the whole process feel like a true partnership, not just a service

Are there any areas for improvement or something CRIT'S INC could have done differently?

No not really, CR ITS INC was professional, flexible, and committed to delivering quality and I wouldn't hesitate to work with them again

BACKGROUND

Please describe your company and position.

I am the Stylist of Style.Co

Describe what your company does in a single sentence.

own a personal styling business where I work with clients to develop their individual style, create versatile wardrobes, and put together outfits that make them feel confident and polished. Whether it's for everyday wear, special occasions, or professional settings, my goal is to help each client look and feel their best. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRIT'S INC to accomplish?

• Building my Website
• Assist with marketing
• Assisting with SEO

SOLUTION

How did you find CRIT'S INC?

• Online Search
• Referral

Why did you select CRIT'S INC over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from CRIT'S INC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included comprehensive software development, website design, and digital solutions to support my personal styling business. Their services were tailored to enhance my online presence, streamline client engagement, and create a user-friendly platform that reflects my brand.

Key Deliverables:

Discovery & Planning:

In-depth consultation to understand my business needs and goals
Development of project timelines, milestones, and deliverables

Branding & Website Design:

Custom website design aligned with my brand identity
Creation of a visually appealing, responsive, and user-friendly interface
Development of branding elements, including logo design and visual assets

Software Development & Functionality:

Development of back-end systems to manage client bookings, appointments, and communications
Integration of secure payment processing and client management tools
Implementation of custom features to support virtual styling sessions and personalized services

Testing & Quality Assurance:

Thorough testing to ensure functionality, performance, and security
User experience testing and revisions based on feedback

Deployment & Launch:

Deployment of the website and software solutions to a live environment
Configuration of hosting, domain setup, and security certificates

Ongoing Support & Maintenance:

Continued technical support and troubleshooting
Regular updates, enhancements, and optimizations based on business growt

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project produced several measurable outcomes that demonstrated clear progress and success in supporting my personal styling business:

Increased Client Engagement:

The new website led to a significant increase in client inquiries and bookings, with a measurable rise in online appointment scheduling.

Improved Online Presence:

Website traffic grew steadily due to the professional design, SEO optimization, and improved user experience, resulting in higher visibility for my services.

Enhanced Client Experience:

The streamlined booking system and client management features allowed for more efficient communication and a more personalized experience, which contributed to positive client feedback and repeat business.

Revenue Growth:

The improvements in accessibility and client reach directly contributed to revenue growth by attracting new clients and retaining existing ones.

Operational Efficiency:

Automation of administrative tasks (e.g. scheduling, payments, client records) allowed me to focus more on providing styling services, improving overall business productivity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well-organized and collaborative. From the beginning, they maintained clear communication and set realistic timelines for each phase of the project. Most deliverables were provided on schedule, and any adjustments were communicated proactively.

They were responsive to my needs throughout the process, taking the time to understand my business goals and translating them into functional, creative solutions. Whether it was refining design elements or adding custom features, they were flexible, open to feedback, and quick to implement necessary changes.

Overall, their ability to stay aligned with my vision while keeping the project on track made the entire experience smooth and efficient.

What was your primary form of communication with CRIT'S INC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about this company was their ability to seamlessly blend technical expertise with a deep understanding of branding and user experience. As a personal stylist, it’s important that my digital presence reflects not just functionality, but personality — and they delivered that flawlessly. Their team took the time to truly understand my vision and translated it into a website and platform that feels authentic, visually engaging, and easy for my clients to navigate. The attention to detail, creative input, and collaborative approach made them feel more like a partner than just a service provider.

Are there any areas for improvement or something CRIT'S INC could have done differently?

Overall, I had a very positive experience working with CRIT’S INC. If there’s one area for improvement, it would be setting slightly clearer timelines or check-in points during certain phases of the project to help manage expectations and ensure alignment throughout.That said, any time there was a need for clarification or adjustment, the team was responsive and open to feedback, which helped keep the project moving forward. Their willingness to adapt and problem-solve was a strong asset and made the process smooth overall.