Leave a Review For Providers 0 0
  • Post a Project
Crafton Logo

Crafton

Premier Verified

Contact Crafton

Get a custom proposal

Top UX/UI Agency in Poland

Crafton is a UX-driven web agency focused on designing digital products that hit business targets - conversions, revenue, and user retention.

Since 2010, our 50+ specialists in Poznań, Poland help enterprises and mid-market companies turn digital challenges into products that deliver measurable business results. Average client partnership: 5+ years.

  • Min project size
    $10,000+
  • Hourly rate
    $50 - $99 / hr
  • Employees
    50 - 249
  • Locations
    Poznań, Poland
  • Year founded
    Founded 2010
  • Languages

Overview by:

Reviewer avatar
Piotr Kulczycki
Managing Director About the Team

2 Languages that we service

  • English
  • Polish

1 Locations

  • Poznań , Poland

Service Lines
UX/UI Design
50%
Product Design
20%
Web Design
20%
Custom Software Development
10%
Select Focus Area
Application Platforms
Linux server
60%
Azure Platform
20%
Windows server
20%
CMS Focus
WordPress CMS
40%
Sitecore CMS
25%
Adobe Experience Manager CMS
20%
Drupal CMS
15%
Frameworks and CMS
.NET
20%
Angular
20%
Laravel
20%
React
20%
VueJS
20%
Product Design Focus
Prototype Design
100%
Programming & Scripting
JavaScript
40%
C#
30%
PHP
30%
User Experience Focus
UX Strategy
35%
User Research
35%
Usability Testing
30%
Industries
Financial services
25%
Energy & natural resources
20%
Government
20%
eCommerce
15%
Education
10%
Other industries
10%
Clients
Midmarket ($10M - $1B)
45%
Enterprise (>$1B)
40%
Small Business (<$10M)
15%
Certified in:
UX/UI Design Web Design

Pricing Snapshot

Min. project size $10,000+
Avg. hourly rate $50 - $99 /hr
Rating for cost 4.7 /5

What Clients Have Said

Crafton offers competitive pricing with project costs ranging from $4,200 to $1.2 million. Clients appreciate their value for cost, emphasizing high-quality work and effective communication. Many reviews highlight satisfaction with the outcomes, despite some minor delays and the need for clearer pricing structures.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 43 reviews
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
Learn more about SEO pricing

Select a service to see pricing information

Crafton Review Insights

Overall Review Rating

4.8
  • Quality 4.8
  • Schedule 4.8
  • Cost 4.7
  • Willing to Refer 4.8

Top Mentions

Review Highlights

  • Strong UX/UI Design Capabilities

    Clients consistently praise Crafton's UX/UI design skills. Their ability to transform complex requirements into intuitive, user-friendly designs is highlighted across various projects. Crafton's focus on user experience and their proactive approach to design improvements are key strengths.

  • Challenges with Project Delays and Communication

    While many clients report positive experiences, some have faced challenges with project delays and communication issues. These instances highlight areas where Crafton could improve, such as setting clearer expectations and ensuring consistent project updates.

  • Innovative Approach and Proactive Suggestions

    Crafton is recognized for their innovative approach, often going beyond client expectations to suggest improvements and additional features. This proactive attitude is valued by clients and contributes to the overall success of their projects.

  • High Client Satisfaction and Loyalty

    Crafton has established strong, long-term relationships with clients, who express satisfaction with the quality of work and service provided. Their ability to maintain trust and deliver consistent results contributes to high client loyalty.

  • Exceptional Service in High-Pressure Situations

    Crafton is commended for their ability to deliver under tight deadlines and high-pressure situations. Their commitment to meeting client needs, even in challenging circumstances, highlights their dedication and reliability.

  • Proficiency in Multilingual Website Development

    Crafton effectively designs and develops multilingual websites, as evidenced by projects requiring multiple language versions. Clients appreciate their capability to handle complex projects, maintaining organization and clear communication throughout. They demonstrate a deep understanding of client industries and user needs.

Crafton Reviews

Submit a Review
All Filters

0 selected

Sort by
Services
Project Cost
Industry
Location

Web Design for Media Company

  • Web Design
  • $10,000 to $49,999
  • Jan. 2019 - Dec. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their overall service and management were impressive."

Jan 12, 2021
Manager, Media Company
Rana Aqeel Akhtar
  • Media
  • Pakistan
  • 11-50 Employees
  • Online Review

Crafton provided website design services for a media company.

Showing 51-51 of 51 Reviews

Our Story

Crafton is a UX/UI design agency from Poznań, Poland.

Our user-centered design process starts with discovery workshops and UX research, moves through prototyping and design systems, and ends with accessible, WCAG-compliant digital products.

50+ specialists across UX research, UI design, frontend, and backend work as an embedded extension of your team.
Average partnership: 5+ years.
#1 in client satisfaction (Kantar, 7 consecutive years).

We measure success by your conversion metrics.a

Meet the Team

Piotr Kulczycki

Piotr KulczyckiManaging Director

Founded Crafton in 2010 and leads the agency as Managing Director. 15+ years in UX/UI design for enterprise clients across Poland, the Middle East, and Europe - from LOT Polish Airlines to Saudi Ministry of Justice.

Dorian Moscicki

Dorian MoscickiBusiness Director

Leads enterprise client relationships and key partnerships at Crafton. Built much of the agency's portfolio across fintech, aviation, energy, and public sector - including projects for LOT, Żabka, and Riyadh Airport.

Dagmara Napierala-Grzelska

Dagmara Napierala-GrzelskaHead of PM

Leads project delivery at Crafton, managing cross-functional UX, design, and development teams. Specializes in complex enterprise projects for fintech, energy, and aviation clients. Balances creative exploration with structured, data-driven execution

Ania Solenczew

Ania SolenczewHead of UX

Heads UX research and design at Crafton. Leads user research, usability testing, and information architecture across enterprise projects. Builds scalable design processes for teams delivering complex digital products in fintech, banking, and energy.

Tomek Klatkiewicz

Tomek KlatkiewiczArt Director

Art Director at Crafton, shaping the visual identity of digital products for enterprise clients. Leads UI design, brand systems, and creative direction. Work recognized by Awwwards, CSS Design Awards, and Golden Arrow.

Adrian Majchrzak

Adrian MajchrzakMarketing Manager

Runs marketing and new business at Crafton. Focuses on how UX, AI, and search (SEO/GEO) reshape B2B lead generation and client acquisition. Bridges the gap between design-driven digital products and measurable business growth.

What Sets Us Apart

UX Research Before Design

Every project starts with discovery workshops, user research, and data analysis before a single pixel is designed. We measure success by conversion metrics, user retention, and business KPIs - not aesthetics alone.

#1 in Client Satisfaction, 7 Years Running

Ranked #1 in client satisfaction by Kantar Millward Brown for 7 consecutive years. Digital Agency of the Year 2026 (MMP/Kantar). 4.8/5 from 50 verified reviews on Clutch, Leaders Matrix.

Enterprise Partnerships That Last

Average client partnership: 5+ years. We work as an embedded extension of your team, not a vendor. Clients include LOT Polish Airlines, Santander, UniCredit, Żabka, and Saudi Ministry of Justice.

Quick Facts

43 Verified Clutch Clients

16 years in business

Commonly Asked Questions

Crafton is a UX/UI design agency based in Poznań, Poland, specializing in enterprise digital products since 2010. The agency employs 50+ specialists across UX research, UI design, frontend development, backend engineering, and project management, serving clients in Poland, Europe, and the Middle East. Crafton delivers five core service lines: UX Research & Design (audits, user research, usability testing, prototyping, design systems), Web Design & Development (React, Vue, Angular, .NET, PHP, Laravel), CMS & Enterprise Platforms (Sitecore, Adobe Experience Manager, WordPress, Drupal), E-commerce & Mobile (Magento, WooCommerce, React Native, Flutter), and Strategy & Optimization (discovery workshops, information architecture, SEO, AI consulting). The agency works across fintech and banking, energy, aviation, transport, retail, e-commerce, education, government, and healthcare. Enterprise clients include e.g. LOT Polish Airlines, Santander, UniCredit, ENEA, Tauron, Żabka, Riyadh Airport (KKIA), Saudi Ministry of Justice, and Public Investment Fund (PIF). Recognition: #1 in client satisfaction in Poland (Kantar Millward Brown, 7 consecutive years). Digital Agency of the Year 2026 (MMP/Kantar). 4.8/5 from 50 verified Clutch reviews, Clutch Leaders Matrix. Design awards from Awwwards, CSS Design Awards, Golden Arrow, and Webstar Festival. Average client partnership: 5+ years.

Crafton has delivered enterprise UX and digital projects across eight industries, with named client references in each vertical. Fintech & Banking: digital banking platforms, investment apps, and payment interfaces for clients including e.g. Santander, UniCredit, HSBC/SAB Invest, Luminor Bank, ERGO Hestia, SGB Bank, UFG, and Bank Albilad. Energy & Utilities: customer portals, billing systems, and data dashboards for clients including e.g. ENEA, Tauron, and PGNiG. Aviation & Transport: passenger platforms, booking systems, and airport digital products for clients including e.g. LOT Polish Airlines, Riyadh Airport (KKIA), Jeddah Airport, Poznań Airport, Kraków Airport, PKP Intercity, and SKM. Retail & E-commerce: e-commerce platforms, omnichannel experiences, and loyalty apps for clients including e.g. Żabka, Allegro, Trefl, Ofix, CLE, Belvedere, and Media Markt. Education: university websites, e-learning platforms, and educational systems for clients including e.g. TEB Edukacja, Uniwersytet Warszawski, UEP, Uniwersytet Jagielloński, CDV, and Pearson. Government & Public Sector: citizen-facing digital services in Poland (e.g. Prokuratura Krajowa, Miasto Poznań, Muzeum POLIN) and Saudi Arabia (e.g. Saudi Ministry of Justice, PIF, Ministry of Investment, Saudi Space Commission, NEOM - 20+ Saudi government entities total). Healthcare & Pharma: digital products for clients including e.g. Zarys Europe Affidea, and Almoosa Hospital.

When evaluating a UX design agency for enterprise projects, focus on five criteria: research methodology, industry expertise, partnership track record, measurable results, and team structure. Research-first process. The strongest agencies start every project with user research and business analysis before designing. Look for discovery workshops, usability testing, and UX audits as standard practice, not add-ons. At Crafton, every engagement begins with stakeholder interviews, competitive analysis, and goal mapping before a single pixel is designed. Industry expertise. An agency that has delivered in your specific sector understands compliance requirements, user expectations, and competitive benchmarks. Crafton works across fintech, energy, aviation, retail, education, and government with named client references in each vertical. Long-term partnership track record. High client retention signals consistent delivery. Crafton's average client partnership lasts 5+ years, with enterprises like LOT Polish Airlines, Santander, and Tauron running multiple concurrent projects over many years. Measurable outcomes. Ask for specific KPIs - conversion rate improvements, user satisfaction scores, retention data. Independent benchmarks like Kantar Millward Brown client satisfaction rankings or verified Clutch reviews provide unbiased proof. Design recognition. Awards from Awwwards, CSS Design Awards, or similar organizations indicate peer-reviewed quality. Team transparency. Know who will work on your project - UX researchers, UI designers, developers - and how the team is structured. A 50+ person agency can offer dedicated cross-functional teams at scale.

Crafton has achieved consistently top-ranked results across independent satisfaction benchmarks, industry awards, and verified client reviews. Client satisfaction: #1 in client satisfaction in Poland, ranked by Kantar Millward Brown for 7 consecutive years. In the most recent report, Crafton received the highest scores across all evaluation dimensions. Industry recognition: Digital Agency of the Year 2026 in the MMP/Kantar annual ranking of Polish agencies. Clutch Leaders Matrix member with a 4.8/5 rating from 50 verified client reviews. Design awards: projects recognized by Awwwards (Honorable Mention), CSS Design Awards (Special Kudos), Golden Arrow, and Webstar Festival in UX, web design, and digital innovation categories. What clients say (from verified Clutch reviews): - Aviation client: "beautiful and functional platform that millions of our passengers use" - E-commerce client: "introduced us to a new market of B2C customers" - Industrial client: "customer satisfaction has increased and the company is building a brand name" Partnership durability: average client engagement lasts 5+ years. Enterprise clients including LOT Polish Airlines, Santander, ENEA, and Tauron maintain ongoing multi-project partnerships - reflecting repeated measurable value, not one-time deliveries. 50+ specialists across UX research, UI design, frontend, backend, and project management. Headquartered in Poznań, Poland with delivery across Europe and the Middle East.

Crafton follows a research-first design process with four phases: Discovery, Research & Design, Development, and Post-Launch Optimization. The depth of each phase adapts to project scope and timeline. Discovery: every project starts with stakeholder interviews, business goal mapping, and a kickoff workshop. This phase defines success metrics and aligns the team before design work begins. Research & Design: UX research methods include user interviews, surveys, contextual inquiry, usability testing, and competitive analysis. For existing products, we run UX audits using heuristic evaluation, analytics review, and accessibility assessment against WCAG 2.1 standards. Findings translate into information architecture, user flows, wireframes, and interactive prototypes. Designs are validated through usability testing, A/B testing, and preference testing before moving to production-ready UI. Design systems: for enterprise clients with multiple digital products, we build scalable design systems - component libraries, design tokens, and documentation ensuring consistency across platforms. Development: frontend (React, Vue, Angular) and backend (.NET, PHP, Laravel) teams work in Agile sprints alongside designers. CMS platforms: Sitecore, AEM, WordPress, Drupal. Mobile: React Native, Flutter. Post-launch: analytics monitoring and user behavior analysis drive continuous improvement. Design decisions are revisited based on real usage data, not assumptions. Crafton works in two models - as a dedicated project team or as an embedded extension of your in-house team - adapting to your structure and scale.

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More
Verified Client Reviews
43
Overall Review Rating
4.8
Source
Clutch
Last Updated
July 23, 2026

Business Entity

Business Entity Name PIOTR KULCZYCKI CRAFTON
Source CEIDG
Jurisdiction of Formation Poland
Date of Formation November 4, 2010
Status Active
Last Updated May 29, 2021
ID 301587239

Credit Report Results

International Credit Risk Assessment Very Low Risk
Source Creditsafe
Last Updated May 29, 2021
Learn More About The Clutch Verification Process

Locations (1)

14 Woźna Poznań, Poland 61-777

31 - 40

Contact Crafton

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

Connect with Crafton on Social

LinkedIn X Instagram

Get connected to see updates from Crafton like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.