Cosmistack, Inc.

BACKGROUND

Please describe your company and position.

I am a manager at Fresno Women's Medical Group

Describe what your company does in a single sentence.

We are a private OB-GYN office.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cosmistack, Inc. to accomplish?

• While system Migration
• Managed system provider

SOLUTION

How did you find Cosmistack, Inc.?

Referral

Why did you select Cosmistack, Inc. over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Cosmistack, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cosmistack provided computers, servers, switches, routers, and printers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had limited interruption to our operating cost due to only being down for less than 12 hours. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all items were delivered on time. They were flexible and responsive and ensured everything ran smoothly.  Additionally, they offered valuable suggestions to optimize our processes, making our systems even more efficient.

What was your primary form of communication with Cosmistack, Inc.?

In-Person Meeting

What did you find most impressive or unique about this company?

The meticulous pre-planning of our migration to new computers, phones, servers, and website setup ensured that everything was completed on schedule with minimal downtime. 

Are there any areas for improvement or something Cosmistack, Inc. could have done differently?

No, we are pleased  with the level of professionalism and service they have provided.