Coden

BACKGROUND

Please describe your company and position.

I am the Client Relation Manager of the company. 

Describe what your company does in a single sentence.

Company provides personalized IT solutions for your requirement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Coden to accomplish?

• To Create an E commerce application.
• To understand our requirements and provide suitable services.

SOLUTION

How did you find Coden?

• Online Search
• Referral

Why did you select Coden over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Coden were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With an intuitive user interface and seamless navigation, the application have easy management of inventory, order processing, and product catalogue. Application supports various third-party services like payment gateways and shipping providers. Overall coden delivered on its promise, providing a robust solution for effectively managing my online store's products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Efficiency increased, time saved in managing and updating product information, processing orders, and handling inventory. 
• Online customer reach, increase in sales or revenue generated through the e-commerce platform 
• Less human intervention, leading to less human errors which increased the order fulfilment ratio.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was good, Delivered project in phase by phase. Few phase took longer than expected, but not something that impacted our business. Either one from team will respond to the query within an hour.

What was your primary form of communication with Coden?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I find most impressive and unique about this company is their ability to provide personalized custom-made services in terms of application development. This sets them apart from other companies in the market. By offering tailored solutions, they demonstrate their commitment to understanding and meeting the unique needs of their clients.

Are there any areas for improvement or something Coden could have done differently?

• It would be beneficial if Coden expanded their range of services to include digital marketing into their offerings.
• Coden could explore the option of involving more people in their projects to expedite delivery. By expanding their team or allocating additional resources