Web Development
Less than $10,000
Apr. 2020 - Ongoing

4.5

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"I’m really happy with them — the team is very dedicated and experienced."

Jul 14, 2020

Founder, Him Corporation

Radhakrishan Pal

Other industries
Solan, India
1-10 Employees
Phone Interview
Verified

Nexus WebSoft Services Pvt. Ltd. developed a web platform. They used WooCommerce and WordPress to build the e-commerce site and also supported the design. They currently provide maintenance.

The website works as expected and was delivered within the budget and timeframe. Nexus WebSoft Services Pvt. Ltd. is a strong partner, able to quickly turn around changes and welcoming of suggestions. They’re able to help in various areas and remain available as needed.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Him Corporation, an e-commerce platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nexus WebSoft Services Pvt. Ltd.?

I needed someone to develop my web platform.

SOLUTION

What was the scope of their involvement?

They gather all of my requirements and make a business plan for me. Their team provided mockups and demos of the product and then developed a multi-vendor e-commerce website. Both the design and development were handled by them.

They built it so a vendor can create their own account and can sell their products using my platform. WordPress and WooCommerce were used to build it. They’ve also provided me training on how to operate the e-commerce website and the admin panel. Their team still manages my website and help anytime I need technical support.

What is the team composition?

They have over 25 people available to help us.

How did you come to work with Nexus WebSoft Services Pvt. Ltd.?

We chose them because their staff was very dedicated.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working together in April 2020 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They developed the solution in the given timeframe and budget. I’m thankful for the solution they provided. It’s working smoothly and seamlessly. They’re better than other companies. I chose the right company to do my job. I’m really happy with them — the team is very dedicated and experienced.

How did Nexus WebSoft Services Pvt. Ltd. perform from a project management standpoint?

Project management is good between our teams. They work very professionally and take all my requirements and work accordingly. They have timely delivery and created a good timeline, providing a solution on time. They’re always available when I need them to help. I call them and they immediately resolve the problem.

What did you find most impressive about them?

Their staff is down to earth and takes all the feedback from my end, along with their suggestions. They’re really understanding.

Are there any areas they could improve?

No, I want to continue working with them.

Do you have any advice for potential customers?

I highly recommend working with them for e-commerce solutions.

RATINGS

4.5

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