Closeloop Technologies — AI-Powered Custom Software, Business Automation & Data Solutions | California
Tired of slow software, siloed data, or manual processes eating into your margins? Closeloop Technologies builds AI-powered digital solutions that help businesses cut costs, move faster, and scale smarter. Trusted by growth-stage and enterprise clients since 2011, our founders are from Oracle, Apple, Google, Meta, LinkedIn, and VMware. We provide top quality talent without the big-tech price tag.
⭐ Inc. 5000 fastest-growing company in its segment | 99.9% client satisfaction score | 15+ years delivering complex software | Strong base of repeat clients who trust us with their most critical systems
We don't just write code — every engineer on your project uses AI to build faster, catch bugs earlier, and maximize your ROI from day one. That means fewer delays, lower costs, and stronger ROI from day one. It's why our clients keep coming back.
What we build:
AI Transformation & Automation: Business process automation, CRM/ERP (Salesforce, NetSuite), legacy systems modernization, systems integration, third-party API integrations
Custom Software & SaaS Development: Full product lifecycle, from wireframing and prototyping to scalable, production-ready platforms
Data Engineering & Analytics: ETL/ELT pipelines, Databricks, Snowflake, data warehousing, data governance, BI dashboards
Mobile & Web App Development: Native iOS/Android, Flutter, React Native, PWAs, Bluetooth-enabled apps, API-first architecture
Next-Gen Technology: Generative AI integrations, Internet of Things (IoT), Blockchain, Platform Engineering
📍 California-based executive team and project management team with Offshore Engineering. Serving clients across the US and globally. 🔗 Ready to modernize your operations? Visit closeloop.com for a free consultation.
Closeloop Technologies offers competitive pricing and good value for cost, with projects ranging from $20,000 to $2 million. Clients appreciate their responsiveness, project management, and ability to deliver quality results on time, making them a reliable partner for various software development needs.
Closeloop Technologies is known for delivering projects on time and maintaining high-quality standards. Clients report satisfaction with the timely completion of projects, even under tight deadlines, and praise the robustness of the solutions.
Strong Project Management Skills
The company is consistently recognized for its effective project management. They are communicative, adhere to timelines, and manage projects with transparency, utilizing tools like Jira and Zoom to ensure smooth workflows.
High Customer Satisfaction
Overall, clients express high satisfaction with Closeloop Technologies, highlighting their professionalism, quality of work, and ability to meet or exceed expectations in delivering comprehensive software solutions.
Room for Improvement in Communication Tools
While communication is generally strong, some clients suggest that Closeloop Technologies could enhance their use of modern communication and project management tools like Figma and Asana to further streamline processes.
Effective Use of Onshore-Offshore Model
The company's use of an onshore-offshore model is praised for its cost-effectiveness and 24/7 support. This model allows for continuous progress on projects, benefiting clients with round-the-clock development.
Responsive and Collaborative Approach
Clients commend Closeloop Technologies for their responsiveness and collaborative work style. They actively engage with clients to understand their needs and provide solutions, fostering a partnership rather than a vendor-client relationship.
Job Tracking System Development for Staffing Agency
Featured Review
Custom Software Development
$1,000,000 to $9,999,999
Jan. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The depth Closeloop goes to understand our problems and help us come up with the ideal solutions is above and beyond."
Jan 27, 2022
COO, Premier Talent Partners
Matt Ruport
Verified
Other industries
San Francisco, California
51-200 Employees
Online Review
Verified
Closeloop Technologies built a staffing agency's tracking system. The platform matches applicants to jobs and updates them about their application status. They continue to create new versions of the platform.
Recruiters now spend less than 10% of their time scheduling interviews, compared to a 60% time allotment before the system was launched. Closeloop Technologies is collaborative, thorough, and agile. The client is also impressed with the team's solid project management process and technical skills.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the COO of a national staffing agency that specializes in temporary, contract and permanent recruiting for Administrative, HR, Operations, Customer Service, Sales, Marketing, Finance, Accounting and Technical jobs.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Closeloop Technologies, and what were your goals?
We felt there was an opportunity to automate many processes in our recruiting workflow, and create more transparency and reduce time-to-hire for our clients and candidates. Our staff was spending 60% of their time on scheduling interviews. Our clients wanted access to the candidates in our applicant tracking system. Our candidates wanted to be more informed of their application status. And we wanted to create something that could match applicants to jobs as well as our recruiters could. We sought Closeloop's help building an innovative platform that would disrupt our antiquated process and clunky user experience.
SOLUTION
How did you select this vendor and what were the deciding factors?
Closeloop was referred to us by a friend. We have found them to be integral in our process of evaluating our problems and coming up with solutions that are innovative, elegant in design, and complimentary to the level of service we want to provide.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had no software development experience, so Closeloop acted as a CTO and futurist for us in identifying the concepts and specs of this platform we created. We met daily for months, learning about and walking through the steps of intelligent software development, status updates, white-boarding, ideation and brainstorming. Closeloop handheld us in defining the details of the specs, evaluation of the technical tools that we would need to build our stack, the mockups and UX/UI design elements, resource planning, testing, training, implementation and enhancement planning.
After we launched the platform we realized the users wanted some things done differently so we quickly recalibrated, pivoted and came up with new versions of elements of the platform. We were in over our heads and would not be anywhere near where we are today without the strategy, planning, intelligence, patience, adaptability and amazing communication of Closeloop.
How many people from the vendor's team worked with you, and what were their positions?
The great Closeloop team that continues to help us consists of a unique onshore/offshore model with constant onshore communication. We work their CEO, who acts as our CTO and two project managers, who are all onshore. We also work with one off-shore project manager and anywhere from 9-20 off-shore engineers.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our recruiters used to spend 60% of their time scheduling and rescheduling interviews. Now they spend less than 10%. Our clients used to have to wait anywhere from 30 minutes to two days to see matched candidates for their jobs, now they can see them instantly. Our candidates used to have to wait hours to days to get feedback about their application and next steps in the process. Now they receive updates as soon as actions are taken and decisions are made. We've dramatically changed the way, speed and impact of how we work.
Describe their project management style, including communication tools and timeliness.
The project management, communication, tools and timeliness were amazing, even as the scope was a moving target for a long time. They are truly agile. We had so much transparency and collaboration into what was being done when. The spec-ing and planning were so on point we knew exactly when deliverable would and did happen, and nothing was ever off, delayed or misunderstood. The amount of experience and intelligence of the Closeloop team really shined in the area of project management. As of two years into this ongoing project Closeloop has delivered over 7,000 jiras.
What did you find most impressive or unique about this company?
What we love about Closeloop is how smart they are. We really benefit from that more than anything else. The CEO's deep technical expertise from working with companies like Apple, Facebook, Google and LinkedIn are beyond helpful.
Additionally the level of communication is impeccable. The depth Closeloop goes to understand our problems and help us come up with the ideal solutions is above and beyond. They are so agile, creative, disciplined and thorough. Beyond that we just have a lot of fun working together. They treat us and all of their employees very well. They are family to us.
Are there any areas for improvement or something they could have done differently?
With the amount of time and money we have had to spend on this project, there is nothing they could have done more or better for us.
RATINGS
5.0
"Our dream to change our world is a reality because of them"
Quality
5.0
Service & Deliverables
"Very few errors, hiccups, miscommunications or bugs."
Schedule
5.0
On time / deadlines
"Always on time, always as planned."
Cost
5.0
Value / within estimates
"Every penny is well spent and they often invest their own time and resources to ensure they are providing us the best service and outcomes."
Willing to Refer
5.0
NPS
"I already have
Custom Software Development for Luxury Digital Mktg Agency
Custom Software Development
Confidential
Mar. 2024 - Jan. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was impressed by how easy and seamless it was to work with the team across all levels."
May 12, 2025
VP, Data Insights & Analytics, Block & Tam
Richard Wallace
Verified
Advertising & marketing
New York City, New York
51-200 Employees
Online Review
Verified
Closeloop Technologies developed a data visualization and collaboration tool for a luxury digital marketing agency. The tool allowed users to provide context on data and collaborate in the reporting UI.
Closeloop Technologies delivered a functional tool, and the client migrated to using it as a way of working. The team communicated excellently, broadly met all deadlines, and utilized a Jira ticketing system to log progress. Moreover, they had regular meetings to discuss next steps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP, Data Insights & Analytics of Block & Tam
Describe what your company does in a single sentence.
Luxury Digital Marketing Agency
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Closeloop Technologies to accomplish?
Build a digital marketing reporting suite
SOLUTION
How did you find Closeloop Technologies?
Online Search
Why did you select Closeloop Technologies over others?
High ratings
Great culture fit
Company values aligned
How many teammates from Closeloop Technologies were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Build a data visualization and a collaboration tool that allows users to provide context on data, specific data points, and datasets. The context would be supplied via commenting directly in the Data Visualization UI and collaborating directly in the reporting UI. The tool would allow building client specific templates. All context and collaboration would be stored as an asset for future use. Data will be sourced from integrations with platforms like Google Ads, Bing Ads, Meta, Pinterest, TikTok, Google Analytics, and other such platforms.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Agency usage and uptake and a migration to using this tool as a way of working. Longer terms ability to sell to other vendors as a stand alone tool.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent comms, broadly met all deadlines and used a jira ticketing system to log progress along the way. Regular calls (at key points during the project these were daily), to discuss tasks / progress and to align on goals and talk about abouyt next steps.
What was your primary form of communication with Closeloop Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I was impressed by how easy and seamless it was to work with the team across all levels from the owner, Assim, project managers all the way through to the specific devs working on the project.
Are there any areas for improvement or something Closeloop Technologies could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App & Custom Software Dev for Grocery Distributor
Custom Software DevelopmentMobile App Development
$50,000 to $199,999
Oct. 2024 - June 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team is very responsive."
Apr 21, 2025
CIO, GSC Enterprises, Inc
Barrett Williams
Verified
Other industries
Sulphur Springs, Texas
501-1,000 Employees
Online Review
Verified
Closeloop Technologies has developed a proof-of-delivery Android app for a grocery distributor. The team is also responsible for building a custom software solution.
Closeloop Technologies has delivered multiple app versions, meeting the client's expectations. The team adheres to schedules and is responsive to needs, communicating via virtual meetings, emails, and messaging apps. Their ability to quickly learn the client's business nuances is impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CIO of GSC Enterprises, Inc
Describe what your company does in a single sentence.
We are a wholesale grocery distributor.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Closeloop Technologies to accomplish?
Develop Proof of Delivery Android App
SOLUTION
How did you find Closeloop Technologies?
Referral
Why did you select Closeloop Technologies over others?
Referred to me
How many teammates from Closeloop Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work was to develop a proof of delivery Android app for our delivery drivers. Our delivery process is unique. Therefore, we needed a custom software solution. Our deliverables are the app itself along with underlying code.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project are delivered versions of the software.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team is very responsive. So far, they have met or exceeded all schedule commitments. They are also very responsive to our needs.
What was your primary form of communication with Closeloop Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What we found most impressive was how they immersed themselves in our business to learn it's nuances. This turned out to be crucial in developing the software we needed.
Are there any areas for improvement or something Closeloop Technologies could have done differently?
The only thing I can think of that I think could do better is regard to communicating their estimated schedules. They are a professional software development company and use professional software development scheduling terms. Unfortunately, we were not well versed in these terms. They cleared up our confusion pretty quickly though.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Dev & Design Services for Web Development Agency
UX/UI DesignWeb Development
Less than $10,000
Sep. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They transform complex ideas into stunning web experiences."
Oct 16, 2023
CTO, Web Wizards USA
Bart Cassidy
Verified
Other industries
Wilmington, North Carolina
11-50 Employees
Online Review
Verified
A web development agency has hired Closeloop Technologies to enhance the functionality and UX of their websites. After a comprehensive website audit, the team has proposed and executed strategic enhancements.
Closeloop Technologies’ efforts have increased website traffic, improved user engagement, and heightened security against cyber threats. The team excels in project management, delivers on time, and proactively addresses evolving requirements. Their creative approach was commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO of Web Wizards USA
Describe what your company does in a single sentence.
WebWizards USA is a dynamic web development agency known for crafting cutting-edge websites and digital solutions tailored to meet the unique needs of businesses.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Closeloop Technologies to accomplish?
Our primary objective in partnering with Closeloop Technologies was to enhance the functionality and user experience of our websites, ensuring they remain at the forefront of web technology.
SOLUTION
How did you find Closeloop Technologies?
Clutch Site
Why did you select Closeloop Technologies over others?
Pricing fit our budget
Good value for cost
How many teammates from Closeloop Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Closeloop Technologies initiated the project with a comprehensive website audit. They proposed and executed strategic enhancements, including responsive design improvements, streamlined navigation, and advanced security features. Key deliverables included fully optimized websites and seamless user experiences.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project resulted in notable outcomes, including a significant increase in website traffic, improved user engagement, and heightened security against cyber threats. These measurable outcomes demonstrated clear progress and contributed to our success.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Closeloop Technologies excelled in project management, consistently delivering on time and proactively addressing our evolving requirements. Their effective communication and problem-solving abilities were impressive.
What was your primary form of communication with Closeloop Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stood out most about Closeloop Technologies was their creative approach to web development. They transform complex ideas into stunning web experiences, and their commitment to understanding our unique needs was highly commendable.
Are there any areas for improvement or something Closeloop Technologies could have done differently?
We found Closeloop Technologies to be remarkably efficient and proficient throughout our collaboration. Their commitment to our web development project left us with no areas where they could have done differently. Their exceptional work aligns seamlessly with our high standards for excellence.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Software Company
Custom Software Development
Typescript
+1
$10,000 to $49,999
Feb. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I must highlight that Closeloop Technologies has outperformed all the freelancers I've dealt with on various projects."
Aug 24, 2023
Founder & CEO, Airbase
Thejo Kote
Verified
Other industries
San Francisco, California
201-500 Employees
Online Review
Verified
Closeloop Technologies has developed an internal communication platform for a software company. They've also integrated the platform into the client's code base, enhanced features, and suggested UX testing.
Although the project is still in progress, the client has already noticed notable improvements in design thanks to Closeloop Technologies' user testing. The service provider is highly proactive and delivers the tasks ahead of schedule. Their communication and accountable mindset are praiseworthy.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & CEO of Airbase
Describe what your company does in a single sentence.
Airbase is an all-in-one spend management tool that aids financial control and visibility for businesses.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Closeloop Technologies to accomplish?
In contrast to pre-existing solutions like Slack, our objective was to develop an internal communication platform.
SOLUTION
How did you find Closeloop Technologies?
Online Search
Why did you select Closeloop Technologies over others?
Pricing fits our budget
Great culture fit
Referred to me
How many teammates from Closeloop Technologies were assigned to this project?
9
Describe the scope of work in detail. Please include a summary of key deliverables.
By talking about our needs and vision, Closeloop Technologies started the process. With this information, they built a reliable communication mechanism that was included into our proprietary code base. Future feature improvements were made possible by their use of TypeScript and React.js. Additionally, they recommended that we carry out on-site UX testing with our staff.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The recent input highlights the significant improvement in design brought about by user testing, however tangible results are still to come. I wouldn't have discovered this realization as quickly working alone or with freelancers, but this technique has given me concrete insights on design faults.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
I must highlight that Closeloop Technologies has outperformed all the freelancers I've dealt with on various projects. Particularly exceptional has been their project manager. Amazingly, they're ahead of schedule—something I've never experienced before. I briefly wondered whether there was a mistake in their quotation or billing as a result of their proactive attitude.
After examination, my top freelancers gave the code an impressive 9 out of 10. They distinguish themselves by utilizing cutting-edge technologies, such as TypeScript, PostScript, and the most recent React stack.
What was your primary form of communication with Closeloop Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The degree of ownership is what makes Closeloop Technologies stand out from the competition. They actively take on responsibility, unlike other instances of micromanagement I've encountered. For instance, when given the challenging task of introducing push alerts, they quickly came back with five studied choices, replete with benefits, drawbacks, and implementation timelines.
Are there any areas for improvement or something Closeloop Technologies could have done differently?
There aren't any obvious areas for improvement, except from the sporadic communication issues with one individual (who was later fired from the project). English fluency among the team's members guarantees clear communication.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software, Web Dev & Design for Credit & Loan Startup
Custom Software Development
$10,000 to $49,999
Sep. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their proactive learning and advice greatly enhanced the final product."
Aug 24, 2023
Founder & CEO, Credit Sesame
Adrian Nazari
Verified
Financial services
Mountain View, California
201-500 Employees
Online Review
Verified
A credit and loan startup has hired Closeloop Technologies to create an AWS cloud infrastructure using Invision. The team has also created a locally hosted MVP and a website.
Thanks to Closeloop Technologies, the client has received positive acclaim regarding the platform. Also, the initial design exhibited the potential for remarkable outcomes. The service provider is highly productive and ensures excellent communication and project management via Skype and Telegram.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder and CEO of Credit Sesame
Describe what your company does in a single sentence.
Credit Sesame is a credit and loan startup that automates and simplifies consumer credit and loan administration.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Closeloop Technologies to accomplish?
Our customer had handed us a software development project, but our staff was already overburdened. Closeloop Technologies was brought in to help us manage the workload.
SOLUTION
How did you find Closeloop Technologies?
Online Search
Why did you select Closeloop Technologies over others?
Pricing fits our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Closeloop Technologies were assigned to this project?
9
Describe the scope of work in detail. Please include a summary of key deliverables.
Our customer supplied us with a list of specifications for a revolutionary finance strategy. Instead of interest charges, this strategy used unique loan management procedures. Closeloop Technologies was critical in developing the underlying business logic. They started from the ground up, including design and backend databases.
They displayed a thorough comprehension of the financial model, even suggesting ideas to improve its coherence. In terms of technologies, they used InVision to design and build up an AWS cloud architecture. They constructed a locally hosted MVP initially, and then a comprehensive website that we showed to the customer
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
People who have seen the application have generally given it favorable reviews. Although the first design was seen to be overly simple (keeping in mind that it was an MVP), their skills imply that they could produce a more complex design if necessary.
The project took longer to start from our end due to various client-related delays in the beginning. We were nevertheless pleased with what Closeloop Technologies provided. We're thinking of showing the platform to potential customers and further modifying it for new projects.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Clear breakdowns and timelines were presented. While the team interacted on Skype and Telegram, I used Telegram and WhatsApp to communicate with the sales manager.
What was your primary form of communication with Closeloop Technologies?
Virtual Meeting
What did you find most impressive or unique about this company?
They were remarkably quick to implement any adjustments I asked for. I had a great experience working with the sales manager I first met; she was always approachable and productive. They improved the project's business logic, which was their most noteworthy contribution. Their proactive learning and advice greatly enhanced the final product.
Are there any areas for improvement or something Closeloop Technologies could have done differently?
I don't worry about it right now. They have my highest admiration and I have referred others to them for their services.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development for Global Ratings Agency
Custom Software Development
$10,000 to $49,999
Dec. 2021 - Aug. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their project management was excellent."
Aug 24, 2023
CEO & Co-Founder, BeZero Carbon
Tommy Ricketts
Verified
Information technology
London, England
51-200 Employees
Online Review
Verified
Closeloop Technologies provided custom software development services for a global ratings agency. The team was tasked with building a React.js application in conjunction with a progressive web app (PWA).
As a result of this engagement, the company noticed improvements in terms of client satisfaction, software potency, and process optimization. Closeloop Technologies managed the project efficiently using various collaboration tools, such as Jira, Zoom, and Slack. They also communicated very well.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO & co-founder of BeZero Carbon
Describe what your company does in a single sentence.
BeZero Carbon is on a mission to create markets and environmental assets, beginning with the Voluntary Carbon Market.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Closeloop Technologies to accomplish?
Closeloop Technologies was hired by our organization to provide customized software in response to new consumer requests. Our goal was to replace an outdated software iteration with a solution that could withstand our clients' expanding demands.
SOLUTION
How did you find Closeloop Technologies?
Online Search
Why did you select Closeloop Technologies over others?
Good value for cost
Referred to me
How many teammates from Closeloop Technologies were assigned to this project?
9
Describe the scope of work in detail. Please include a summary of key deliverables.
Closeloop Technologies created a react.js application in conjunction with a Progressive Web App (PWA). Beginning with the distribution of specifications, interactive discussions with the project manager via Zoom guaranteed compliance with requirements. Scheduled meetings kept the growth trajectory on track, generating satisfaction with both progress and outcomes.
Closeloop Technologies successfully produced a personalized application that has been in operation for 1.5 years, with continual updates and unique features being a priority.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Following the project's introduction, noticeable improvements emerged, including increased client satisfaction, alignment with client appeals, process optimization, and increased software potency. These transformational characteristics outnumber those of its predecessor.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was excellent. Zoom, Slack, Email, and Jira were among the collaborative tools. The project manager coordinated scheduled gatherings to assure real-time awareness of developing strides. Jira offered continuous monitoring of progress, changes, and scheduled rollouts.
What was your primary form of communication with Closeloop Technologies?
Virtual Meeting
What did you find most impressive or unique about this company?
The characteristic of our interactions with the team is excellent communication. Our partnership is notable for its timeliness, careful evaluation of our needs, adoption of suggested modifications, and consistent responsiveness.
Are there any areas for improvement or something Closeloop Technologies could have done differently?
At this point, no clear paths for improvement or alternative techniques have emerged.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website, App & Database Migration for Immutable Ledger Firm
Cloud Consulting & SI
$10,000 to $49,999
July 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were pleased with the caliber of their assistance and the extent of their knowledge."
Jul 29, 2023
CEO, Founder & Director, Everledger
Leanne Kemp
Verified
Other industries
United Kingdom
51-200 Employees
Online Review
Verified
Closeloop Technologies has migrated the website of a ledger company. They've audited the client's infrastructure and migrated their app and database to Amazon. They've also done testing and optimization tasks.
Thanks to Closeloop Technologies, the client has minimized expenditures and is happy with the website's new configuration. Customers are no longer experiencing timeouts when using the client's app. The team always informs the client of their progress and actions, resulting in a smooth partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO, Founder & Director of Everledger
Describe what your company does in a single sentence.
Everledger is an immutable ledger that tracks the ownership of diamonds and other assets, as well as their supply chain history.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Closeloop Technologies to accomplish?
We were searching for a dependable and skilled team to migrate our website.
SOLUTION
How did you find Closeloop Technologies?
Referral
Why did you select Closeloop Technologies over others?
Great culture fit
Referred to me
How many teammates from Closeloop Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
First and foremost, they audited the infrastructure. Following that, they focused on AWS tools and CI/CD procedures. Our app and database were migrated to Amazon. Testing and optimisation, as well as monitoring and logging, were all part of the second phase. Engineers continue to monitor our system, help developers with their demands, and offer enhancements as our product evolves. Our consumers are no longer experiencing timeouts when using our application.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We are pleased with our new configuration and have even managed to minimise infrastructure expenditures since Closeloop completed the conversion.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We are regularly informed of their development and upcoming actions. When it comes to communicating and fulfilling deadlines, we've never had any issues.
What was your primary form of communication with Closeloop Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were pleased with the caliber of their assistance and the extent of their knowledge. Additionally, they excel in communication.
Are there any areas for improvement or something Closeloop Technologies could have done differently?
Nothing stands out as noteworthy. Although there is always room for improvement, we are ultimately pleased with their offerings.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Quotation System Development for Cybersecurity Company
Cloud Consulting & SI
$10,000 to $49,999
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have high-quality engineers with excellent communication abilities."
Jul 29, 2023
CFO, Darktrace
Catherine Graham
Verified
Other industries
United Kingdom
1,001-5,000 Employees
Online Review
Verified
Closeloop Technologies has created and implemented a quotation system for a cybersecurity startup. The system is designed to let users price and quote connections at the same time based on specific parameters.
The client is happy with Closeloop Technologies. The team has been creative and dependable, and their members are knowledgeable. Moreover, they complete tasks on time and quickly resolve any issues that arise. They're cooperative and deliver high-quality work, resulting in the project's success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Financial Officer of Darktrace
Describe what your company does in a single sentence.
Darktrace is a cyber security startup that uses artificial intelligence.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Closeloop Technologies to accomplish?
Create and implement a quotation system that allows buyers to price and quote connections for numerous addresses at the same time based on requested parameters.
SOLUTION
How did you find Closeloop Technologies?
Online Search
Why did you select Closeloop Technologies over others?
Great culture fit
Good value for cost
Company values aligned
How many teammates from Closeloop Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Closeloop created a basic but functional version of the cpq. To add features and functions to the product, we employed an iterative method. This product was quite popular among our clients, and they, too, sought more features, which resulted in the product that it is today.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The crew has been creative and dependable. Their knowledge and expertise are commendable. They complete their work successfully and on time. Any issues or defects are resolved as soon as possible.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Closeloop became a member of my team, and we cooperated on design and features. Closeloop's contribution to this project accounts for the vast majority of the effort.
What was your primary form of communication with Closeloop Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They have high-quality engineers with excellent communication abilities. That contributed significantly to the project's success.
Are there any areas for improvement or something Closeloop Technologies could have done differently?
Closeloop engineers are needed, and their recruitment might be expedited. We recognise that finding quality developers takes time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Automation Software Dev fo Behavioral Analytics Tech Company
Cloud Consulting & SI
$10,000 to $49,999
Sep. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They guided us through everything they were doing so we understood what was going on."
Jul 29, 2023
CEO, Featurespace
Martina King
Verified
Other industries
United Kingdom
201-500 Employees
Online Review
Verified
Closeloop Technologies has developed a web-based software solution for a behavioral analytics technology company. The software is designed to automate processes and decrease the need for human interactions.
The client is happy with Closeloop Technologies. The team recognizes and meets the client's needs. They use project management software effectively and document their work. Moreover, their guidance ensures the client stays updated about the project's progress. Overall, they've been truly excellent.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Featurespace
Describe what your company does in a single sentence.
Featurespace is a provider of adaptive behavioral analytics technologies for financial services and gaming fraud and risk management.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Closeloop Technologies to accomplish?
The aims were to automate the procedure and decrease human interaction using a web-based software.
SOLUTION
How did you find Closeloop Technologies?
Online Search
Why did you select Closeloop Technologies over others?
Good value for cost
Company values aligned
How many teammates from Closeloop Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Automation of labour processes using a web-based software, allowing the department to provide services to its residents more quickly.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They quickly recognised and met our requirements. They caught everything up quickly. We were quite pleased, and their efforts were greatly appreciated.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The approach was such that Closeloop created an application, and we worked on hosting the solution on the cloud. After a period of effective cloud testing. The app was relocated to the cloud, and DR was rebuilt around it.
What was your primary form of communication with Closeloop Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We utilised project management software, and they documented all of their work. On a weekly basis, we did group sessions with them. There were continuous debates. They guided us through everything they were doing so we understood what was going on. They were excellent time managers. There were no late deliveries. All deadlines were met on time.
Are there any areas for improvement or something Closeloop Technologies could have done differently?
I would recommend that they extend into new territories and work on large-scale projects that they are capable of completing. I'm sure they're thinking along these lines.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App MVP Development for Software Company
UX/UI Design
Less than $10,000
Mar. - May 2022
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"I had a ton of fun working on this project together with them and we've built a great relationship in the process."
May 25, 2022
Founder, Software Company
Anonymous
Verified
Other industries
Boston, Massachusetts
1-10 Employees
Online Review
Verified
Closeloop Technologies worked on the development of a software company's mobile app MVP, building wireframes and focusing on delivering a high-quality product.
Closeloop Technologies was able to bring a lot of new ideas to the table and delivered all work on time. He did a great job of guiding the process and responding to feedback in a timely manner. Considering the distance, they could have used project management tools to stay on the same page.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Founder & CEO.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Closeloop Technologies?
We hired Closeloop to help finish our wireframes + user experience design strategy for our online booking platform.
SOLUTION
How did you select this vendor?
I had searched for vendors on Upwork and also here on Clutch.co. I was looking for vendors with the highest rating and quality written reviews. Closeloop was a great match.
Describe the project in detail and walk through the stages of the project.
We initially wanted to hire Closeloop to help with mobile development (front-end primarily) for our mobile app MVP. Since we needed to finish design first, we hired them to help us finish our wireframes. We are bootstrapping our company so we didn't have a massive budget. Gaurav offered to start off with a small project, starting with our wireframes only, and worked out an affordable rate off of the strength of their passion/confidence in our solution. We finished our wireframes but decided to take on development in-house to keep our costs down until we launch but are keeping in touch to bring on Closeloop once we start earning revenue.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with Gaurav Sharma, their Chief Marketing Office and primarily worked with their Business Analyst, Alok Yadav, who also had UX design experience.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We had unfinished wireframes for 3 different user types with our online booking platform. We were assigned to Alok who spent time understanding our existing wireframes, along with our user personas, to redesign all 3 experiences for us to hand off to our UI design team for high-fidelity design.
How effective was the workflow between your team and theirs?
Very effective! Both Garauv and Alok showed tremendous passion in our project from the very beginning. I had a ton of fun working on this project together with them and we've built a great relationship in the process.
What did you find most impressive or unique about this company?
I personally had a blast working with Alok. He brought a ton of new ideas to the table and never hesitated to question/object any design ideas we were thinking about to help us improve our UX. He also took all our design feedback gracefully and delivered new updates on time, every time. He was also very receptive to adopting some of the new tools that we preferred to use for collaboration which made working together a breeze, despite the fact that we lived on opposite sides of the world (I'm in Boston and he's in India).
Are there any areas for improvement or something they could have done differently?
They prefer to use Windows/Linux based solutions i.e. Axure for design which very much feels legacy versus some of the more modern design tools like Figma. Also, given the time zone different, I think we could have found some more effective ways to trade ideas i.e. screen sharing with Loom. It also would have helped to use a project management tool like Asana and/or documenting meeting notes to measure progress weekly and keep ourselves accountable during project management. But not a huge deal since they delivered great results regardless!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-11 of
41 Reviews
Packages we offer:
Salesforce Implementation and Consulting Services
Closeloop has exclusive experience in pioneering robust and scalable Salesforce solutions.
Small
Best for those who just start Salesforce journey
$18,000
/month
SFDC Consultants: 3
Level of Experience: 5
Salesforce consulting to map your business objectives into Salesforce features
Designing sales/customer service/marketing processes in Salesforce Sales/Service/Marketing Cloud
Integrating Salesforce Service Cloud with ERP, Marketing Cloud and other existing solutions
Medium
Best for Salesforce customisation and optimisation
$30,000
/month
SFDC Consultants: 5
Level of Experience: 5
Salesforce consulting to map your business objectives into Salesforce features
Designing sales/customer service/marketing processes in Salesforce Sales/Service/Marketing Cloud
Integrating Salesforce Service Cloud with ERP, Marketing Cloud and other existing solutions
Large
Best for enhanced Salesforce capabilities
$42,000
/month
SFDC Consultants: 7
Level of Experience: 5
Salesforce consulting to map your business objectives into Salesforce features
Designing sales/customer service/marketing processes in Salesforce Sales/Service/Marketing Cloud
Integrating Salesforce Service Cloud with ERP, Marketing Cloud and other existing solutions
Features
Small
$18,000
/mo
Medium
$30,000
/mo
Large
$42,000
/mo
SFDC Consultants
3
5
7
Level of Experience
5
5
5
Salesforce consulting to map your business objectives into Salesforce features
Designing sales/customer service/marketing processes in Salesforce Sales/Service/Marketing Cloud
Integrating Salesforce Service Cloud with ERP, Marketing Cloud and other existing solutions
Migrating your heritage business solutions and databases to Salesforce platform
Customise existing Salesforce Service Cloud implementation with integrations and enhanced analytics
–
Implementation of process automation components and automated workflows
–
Salesforce Digital Engagement integration for consistent service across various channels
–
–
Salesforce App consultancy and support for AppExchange launch
–
–
Small
$18,000
/mo
SFDC Consultants
3
Level of Experience
5
Salesforce consulting to map your business objectives into Salesforce features
Designing sales/customer service/marketing processes in Salesforce Sales/Service/Marketing Cloud
Integrating Salesforce Service Cloud with ERP, Marketing Cloud and other existing solutions
Migrating your heritage business solutions and databases to Salesforce platform
Customise existing Salesforce Service Cloud implementation with integrations and enhanced analytics
–
Implementation of process automation components and automated workflows
–
Salesforce Digital Engagement integration for consistent service across various channels
–
Salesforce App consultancy and support for AppExchange launch
–
Medium
$30,000
/mo
SFDC Consultants
5
Level of Experience
5
Salesforce consulting to map your business objectives into Salesforce features
Designing sales/customer service/marketing processes in Salesforce Sales/Service/Marketing Cloud
Integrating Salesforce Service Cloud with ERP, Marketing Cloud and other existing solutions
Migrating your heritage business solutions and databases to Salesforce platform
Customise existing Salesforce Service Cloud implementation with integrations and enhanced analytics
Implementation of process automation components and automated workflows
Salesforce Digital Engagement integration for consistent service across various channels
–
Salesforce App consultancy and support for AppExchange launch
–
Large
$42,000
/mo
SFDC Consultants
7
Level of Experience
5
Salesforce consulting to map your business objectives into Salesforce features
Designing sales/customer service/marketing processes in Salesforce Sales/Service/Marketing Cloud
Integrating Salesforce Service Cloud with ERP, Marketing Cloud and other existing solutions
Migrating your heritage business solutions and databases to Salesforce platform
Customise existing Salesforce Service Cloud implementation with integrations and enhanced analytics
Implementation of process automation components and automated workflows
Salesforce Digital Engagement integration for consistent service across various channels
Salesforce App consultancy and support for AppExchange launch
NetSuite ERP Implementation Services
Small
$22,000
/month
ERP Developers: 2
Level of Experience: 5
Project Manager
ERP Consulting
ERP Development
Medium
$30,000
/month
ERP Developers: 3
Level of Experience: 5
Project Manager
ERP Consulting
ERP Development
Large
$45,000
/month
ERP Developers: 5
Level of Experience: 5
Project Manager
ERP Consulting
ERP Development
Features
Small
$22,000
/mo
Medium
$30,000
/mo
Large
$45,000
/mo
ERP Developers
2
3
5
Level of Experience
5
5
5
Project Manager
ERP Consulting
ERP Development
ERP Evolution
Integrations with External Sources
–
–
Support and Maintenance
–
–
Small
$22,000
/mo
ERP Developers
2
Level of Experience
5
Project Manager
ERP Consulting
ERP Development
ERP Evolution
Integrations with External Sources
–
Support and Maintenance
–
Medium
$30,000
/mo
ERP Developers
3
Level of Experience
5
Project Manager
ERP Consulting
ERP Development
ERP Evolution
Integrations with External Sources
–
Support and Maintenance
–
Large
$45,000
/mo
ERP Developers
5
Level of Experience
5
Project Manager
ERP Consulting
ERP Development
ERP Evolution
Integrations with External Sources
Support and Maintenance
Custom Software Development Services
Accelerate your business's growth with our custom software development services. We have skilled software engineers who follow a proven software development process, seamlessly serving clients in the United States, Europe, and the Middle East since 2011. Get in touch today, and let's create recognized custom solutions together!
Small
Who require customization in an existing software
$15,000
/month
Developers (Any Technology): 3
Level of Experience: 5
Project Manager: 1
Scrum Master
Requirement Gathering Phase
Medium
Best for software customization and enhancement
$25,000
/month
Developers (Any Technology): 5
Level of Experience: 5
Project Manager: 1
Scrum Master
Requirement Gathering Phase
Large
Best for new custom software development
$35,000
/month
Developers (Any Technology): 7
Level of Experience: 5
Project Manager: 1
Scrum Master
Requirement Gathering Phase
Features
Small
$15,000
/mo
Medium
$25,000
/mo
Large
$35,000
/mo
Developers (Any Technology)
3
5
7
Level of Experience
5
5
5
Project Manager
1
1
1
Scrum Master
Requirement Gathering Phase
Project Roadmap
Design
–
Development
Quality assurance and control
–
Hours Per Week
120
200
280
Monthly Hours
480
800
1120
Small
$15,000
/mo
Developers (Any Technology)
3
Level of Experience
5
Project Manager
1
Scrum Master
Requirement Gathering Phase
Project Roadmap
Design
–
Development
Quality assurance and control
–
Hours Per Week
120
Monthly Hours
480
Medium
$25,000
/mo
Developers (Any Technology)
5
Level of Experience
5
Project Manager
1
Scrum Master
Requirement Gathering Phase
Project Roadmap
Design
Development
Quality assurance and control
Hours Per Week
200
Monthly Hours
800
Large
$35,000
/mo
Developers (Any Technology)
7
Level of Experience
5
Project Manager
1
Scrum Master
Requirement Gathering Phase
Project Roadmap
Design
Development
Quality assurance and control
Hours Per Week
280
Monthly Hours
1120
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