Chimpare

BACKGROUND

Please describe your company and your position there.

Our company's business sells new or used cars at the retail level, based on a dealership contract with an automaker or its sales subsidiary. Position : I am the Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chimpare, and what were your goals?

For mobile application development

SOLUTION

How did you select this vendor and what were the deciding factors?

AKitoGroup was referenced by my business partner as very reliable IT service provider

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Created design concept, After approval started codebase development and database arhitecture development. All was done within agile methodology with 2 weeks sprints. Technology used : Flutter, postgres, firebase, nodejs

How many resources from the vendor's team worked with you, and what were their positions?

3 persons : 1 CEO, Designer, Senior mobile developer - Vitaly, Project manager - Martin

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Mobile app helped us attract more customers, also it helped popularise our brand

Describe their project management style, including communication tools and timeliness.

Management process was very professional. Vendor's company used Agile methodologies, task manager boards, git repository

What did you find most impressive or unique about this company?

They delivered everything on time and communicated effectively.

Are there any areas for improvement or something they could have done differently?

Dont have such suggestions, everything was fine

BACKGROUND

Please describe your company and your position there.

Action Accountants Ltd- Managing Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chimpare?

Website

SOLUTION

How did you select this vendor and what were the deciding factors?

Effective

Describe the project in detail and walk through the stages of the project.

Website was done in a very nice and professional way.

How many resources from the vendor's team worked with you, and what were their positions?

3

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

n/a

How effective was the workflow between your team and theirs?

They had a very effective workflow.

What did you find most impressive or unique about this company?

Rapidity

Are there any areas for improvement or something they could have done differently?

They are doing a great job!

BACKGROUND

Please describe your company and your position there.

We are a start up app based security company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chimpare, and what were your goals?

We asked chimpare to develop an App for our app based security company, we will be providing door security to a wide range of sectors. We wanted our clients to have the ability to book security workers through an online portal and for the security workers to accept jobs through the app.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for suitable app developers and interviewed 8 different companies prior to selecting chimpare. We decided on chimpare because we felt they fully understood our project, their proposal exceeded our expectations and offered a very competitive price for our end goal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a number of meetings to discuss the scope and key deliverables. Chimpare were able to offer us exactly what we needed to create the iOS and android app we had mapped out.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned to our project and we were always able to speak to the directors of the company regarding any concerns.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are at the beginning of our business journey, we are very close to launching our app and start trading.

Describe their project management style, including communication tools and timeliness.

Chimpare have been extremely easy to communicate with. It’s been very reassuring to know that we can contact the team at any time via phone calls, zoom meetings, WhatsApp messaging and emails.

What did you find most impressive or unique about this company?

Chimpare have always taken the time to ask lots of questions enabling them to have a clear understanding of our business needs and have delivered an impeccable service.

Are there any areas for improvement or something they could have done differently?

We have been extremely happy with the work they have completed.

BACKGROUND

Please describe your company and your position there.

Self employed teacher

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chimpare?

I started my freelance drama teaching business 5 years ago and used Chimpare to help me design my website. It was a great choice as they worked quickly with me in order to market my skills and services.

SOLUTION

How did you select this vendor and what were the deciding factors?

I used Chimpare because I liked the quality of their designs and the fact that they worked in a number of disciplines. They were also extremely cost-effective.

Describe the project in detail and walk through the stages of the project.

Chimpare listened to my vision for my website. Picking out colors, logos and text that reflected the mood I was hoping to create. Instilling parents with confidence and inspiring the younger generation. I felt that my edits were made quickly and efficiently too.

How many resources from the vendor's team worked with you, and what were their positions?

Just 1 designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website helped me gain a number of contracts and established my credibility in the initial process of setting up my business.

How effective was the workflow between your team and theirs?

Very good

What did you find most impressive or unique about this company?

We like their speed and cost-effectiveness.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the business development director for a startup Healthcare technology company that has been established to tackle niche gaps in healthcare technology that assist physicians in reducing their workloads while providing patients with significant improvements in timely access to specialist care.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chimpare, and what were your goals?

Chimpare was hired to assist in correcting a host of issues the first development team we worked with were unable or unwilling to resolve and build out the MVP for the intended webapp. The goals were to get base functionality worked out and build a stable and reliable platform that could be relied on by the emergency care physicians that are wrestling with life and death scenarios at every turn… the intent was to give them a tool that would assist in reducing their administrative workload so that they could get back to providing care to patients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and put out requests for proposals to numerous sites. We met with various development teams in Canada, USA, Mexico, and the UK. The major deciding factors were Chimpare's understanding of what we were intending to deliver, the appreciation of the high impact and high risk failure of the platform posed once in production, and most importantly their willingness to learn how to use new tools to deliver the product as laid out in the requirements that were submitted.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We already had a website and a significant portion of the webapp delivered. Chimpare came in to resolve issues that existed with the webapp and to make it more user friendly. We provided the wireframes and base build. Chimpare (Samuel) setup a kick-off to get the team familiar with the requirements of the project and we had weekly calls to ensure each sprint was proceeding as expected. Key deliverables were user friendly UX/UI, mobile friendly, fully functioning clinic booking calendar (still working on fixing modification glitch), fully functioning referral request platform (still working on image capture and image database issues), and reporting/notification systems. Technologies used were AWS, Angular, Firebase, Google Vision API, Twilio integration.

How many people from the vendor's team worked with you, and what were their positions?

Samuel was our main contact point from a management perspective and Pinkesh was the primary developer that has been assisting us from the beginning and ongoing. My understanding is that there are 2-3 additional developers assisting Pinkesh at a more senior and potentially junior level.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From whe. Chimpare got been involved and we got past some obstacles we improved successful referral request submissions from 0% to 30% and subsequently to over 80% successful requests. We still have some lingering issues that are being worked out, but once those are resolved I’m confident we will be at 95%+ successful requests. The general feedback from users has been mixed given some of the outstanding deficiencies, but overall the project has been deemed successful and will have further support for iOS/Android app development once the webapp is fine tuned.

Describe their project management style, including communication tools and timeliness.

We had weekly status calls and a group tracking system that worked for the team. We were given the option of tools to work with, but we primarily elected to have a more conversational and open forum engagement via WhatsApp. Management style was an agile approach, which was necessary for the type of development at hand.

What did you find most impressive or unique about this company?

They don’t give up when things get difficult and demands are high. They were able to take criticism and feedback in a professional manner such that relationships/egos were not negatively affected. Basically, there was/is a great deal of communication and understanding. It may be uncomfortable to have hard discussions out of fear, but I have to say I appreciate that Samuel created an environment where I was comfortable to speak my mind and raise concerns when I felt it necessary.

Are there any areas for improvement or something they could have done differently?

A better understanding of some team members limitations may have avoided some of our setbacks and perhaps more standardized documentation (status reports, and templated requirements collections) may have helped keep us on track a bit better.

BACKGROUND

Please describe your company and your position there.

Director at Law firm

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chimpare, and what were your goals?

They renewed the website for £100

SOLUTION

How did you select this vendor and what were the deciding factors?

They contacted me

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

not much

How many people from the vendor's team worked with you, and what were their positions?

one

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They renewed the website domain

Describe their project management style, including communication tools and timeliness.

It was a five-minute job (if that)

What did you find most impressive or unique about this company?

nothing

Are there any areas for improvement or something they could have done differently?

nothing

BACKGROUND

Please describe your company and your position there.

Founder and CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chimpare, and what were your goals?

Full end-to-end app development

SOLUTION

How did you select this vendor and what were the deciding factors?

They are a UK based app developer, with experience of end-to-end delivery. Engagement during the tender process and cost were also key factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

App UI and UX based on initial XD drafts and design specification documents. Development of an icon, logo and overall style. Full development and launch of the app.

How many resources from the vendor's team worked with you, and what were their positions?

This is unclear- they appear to have outsourced to a number of agencies. At least 3 resources were allocated.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Design stage completed, development stage just beginning. The outputs of this were largely very good, however, there were some outstanding items that they did not resolve

Describe their project management style, including communication tools and timeliness.

They use a tool called 'Freedcamp', but this is mainly used for messaging. They do not appear to consistently use all the features such as the calendar or backlog management / boards. There has been limited formal project management to date. On occasion, they appear to be using unlicensed versions of software.

What did you find most impressive or unique about this company?

They've really spent the time understanding the requirements and making helpful suggestions. They also showed patience where required.

Are there any areas for improvement or something they could have done differently?

Project set-up and management need improving: the initial draft contract was poor and required significant work. Project management and communication were inconsistent

BACKGROUND

Please describe your company and your position there.

Grubb roofing and painting contractors Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chimpare, and what were your goals?

They made me a professional web page for my business covered everything I asked them for couldn’t have asked for better and always someone there to change things on the page which is good because I’m bad on computers

SOLUTION

How did you select this vendor and what were the deciding factors?

I was passed on there name from a friend who had the same work done and was happy

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Just wanted on line for customers to find me faster

How many people from the vendor's team worked with you, and what were their positions?

Think there were 2 people I worked with to get up and running

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Customers found me easier which I found an increase of work

Describe their project management style, including communication tools and timeliness.

I email what I want changed they do it over the phone couldn’t ask for much better

What did you find most impressive or unique about this company?

Easy to work with

Are there any areas for improvement or something they could have done differently?

No. They did better than I thought. Everything looks great!