Chimpare

BACKGROUND

Please describe your company and position.

I am the CEO, Hexaware Technologies of Hexaware Technologies

Describe what your company does in a single sentence.

We are an automation-led next-generation service provider delivering excellence in IT, BPS and Consulting services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chimpare to accomplish?

• We hired CHIMPARE to help us achieve our specific goals of becoming an automation-led next-generation service provider excelling in IT, BPS, and Consulting services
• To develop start-up products and scaling them to enterprise-level solutions
• Our main goal was to use their technology solutions to organize our business, increase productivity, and provide superior services.

SOLUTION

How did you find Chimpare?

Online Search

Why did you select Chimpare over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Chimpare were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The breadth of tasks covered by the large scope of cooperation with CHIMPARE was substantial. The use of cutting-edge technology to strengthen our IT infrastructure, the creation of unique automation solutions to optimize our internal processes, and the provision of consultancy services to boost the performance of our entire organization.

The main objectives were improved operational efficiency, streamlined workflows, cutting-edge IT systems, and insightful data to support strategic decision-making.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The initiative with CHIMPARE produced observable results that showed great advancement and success. We saw an increase in process effectiveness, which saved us time and money. The adopted automation solutions improved accuracy while reducing manual labor.

Modernizing our IT infrastructure has allowed us to provide our clients with services that are quicker and more dependable. The consulting services also gave us insightful information that helped us make decisions that improved the functioning of our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Results from the collaboration with CHIMPARE were observable and showed great advancement and success. Improved process effectiveness led to time and money savings for us. Automation solutions were put in place, which decreased manual labor and improved accuracy.

We were able to provide our clients with quicker and more dependable services thanks to the modernization of our IT infrastructure. Additionally, the consulting services offered insightful information that helped us make decisions that improved our company's success.

What was your primary form of communication with Chimpare?

Email or Messaging App

What did you find most impressive or unique about this company?

The capacity of CHIMPARE to comprehend our particular industry requirements and develop solutions to them most impressed us. They stand out from other suppliers thanks to their all-encompassing strategy that includes consulting, BPS, and IT services. They continually provided creative and useful solutions, utilizing automation and cutting-edge technologies to grow our company. Throughout the process, their dedication to quality and client happiness was clear.

Are there any areas for improvement or something Chimpare could have done differently?

No, CHIMPARE exceeded our expectations in terms of quality and delivery

BACKGROUND

Please describe your company and position.

I am the CEO, Jeffcommece of Jeffcommerce

Describe what your company does in a single sentence.

We simplify, increase and manage B2B E-commerce sales for our customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chimpare to accomplish?

• To help us develop a start-up product and eventually scale it to an enterprise-level solution
• To streamline, boost, and manage our B2B e-commerce sales
• We needed a technical partner who could understand our vision and provide the necessary expertise to achieve our goals.

SOLUTION

How did you find Chimpare?

• Online Search
• Clutch Site

Why did you select Chimpare over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Chimpare were assigned to this project?

skilled team consisting of developers, designers, project managers, and technical experts

Describe the scope of work in detail. Please include a summary of key deliverables.

The full development of our B2B e-commerce system was included in the scope of cooperation with CHIMPARE. Designing an easy-to-use user interface, building a solid backend, including secure payment gateways, putting in place inventory management systems, and providing unique analytics and reporting tools were all included in this. 

The main deliverables comprised a fully working and scalable platform that improved our B2B e-commerce sales and managed it efficiently.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable results from the collaboration with CHIMPARE showed great progress and success. Our B2B e-commerce revenues significantly increased and surpassed our original goals. Higher customer satisfaction and retention were the results of the platform created by CHIMPARE since it offered a smooth user experience. 

We also had access to insightful data about our sales success thanks to the custom analytics and reporting tools, which enabled data-driven decision-making.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management at CHIMPARE was excellent. They regularly met deadlines and agreed-upon milestones by delivering goods on time. Throughout the process, their crew was proactive and receptive, swiftly responding to any questions or requests we had. They collaborated well, maintained clear communication, and allowed us to always be informed of the status of the project.

What was your primary form of communication with Chimpare?

Email or Messaging App

What did you find most impressive or unique about this company?

The ability of CHIMPARE to comprehend the nuances of our business model and transform them into a customized technical solution was what most impressed us about them. They not only delivered first-rate development services but also insightful advice on how to improve our e-commerce sales procedures. They stand out thanks to their professionalism, attention to detail, and dedication to providing top-notch solutions.

Are there any areas for improvement or something Chimpare could have done differently?

We were satisfied working with Chimpare.

BACKGROUND

Please describe your company and position.

I am the Marketing Account Manager of Bay leaf digital

Describe what your company does in a single sentence.

Our team of SaaS marketing experts will develop the right strategy to help you reach your goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chimpare to accomplish?

• Build software for internal purpose

SOLUTION

How did you find Chimpare?

• Online Search
• Referral
• Clutch Site

Why did you select Chimpare over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Chimpare were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Chimpare worked closely with our team to understand our specific needs, challenges, and desired outcomes, they built the front-end interface using modern design principles and developed a robust back-end infrastructure to handle data processing, storage, and integration with external systems.

major deliverables wad that a fully functional software platform with a user-friendly interface, advanced analytics and reporting capabilities, integrated data management systems, and seamless client onboarding and support processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Chimpare yielded several measurable outcomes that demonstrated progress and success. Firstly, our internal efficiency significantly improved due to the streamlined processes and automation capabilities of the software solution. We were able to handle a larger volume of clients without compromising quality, leading to increased revenue and profitability. 

The advanced analytics and reporting features allowed us to gain deeper insights into our clients' campaigns and make data-driven decisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Chimpare's project management was exceptional throughout the entire engagement. They established a clear project roadmap, breaking down the development process into manageable phases with defined milestones and deadlines. Not only did they consistently deliver items on time, but they also maintained open lines of communication to provide regular progress updates. 

Their responsiveness to our needs was impressive. They actively sought our input and feedback at each stage of the project, ensuring that our requirements were met. They promptly addressed any concerns or questions we had, and their team was readily available to discuss any modifications or additions we wanted to incorporate into the software solution.

What was your primary form of communication with Chimpare?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One aspect that stood out about Chimpare was their commitment to understanding our business and industry. They took the time to dive deep into our specific challenges and goals, providing valuable insights and suggestions based on their expertise. This demonstrated their dedication to delivering a solution tailored to our needs, rather than providing a generic off-the-shelf product. 

Furthermore, their attention to detail and focus on UX were impressive. The software they developed had an intuitive interface that simplified complex processes, making it easy for our team and clients to navigate. This attention to usability resulted in a significant improvement in user satisfaction and engagement.

Are there any areas for improvement or something Chimpare could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the I am the Chief Executive Officer of Boston Consulting Group of Boasting Consulting Group

Describe what your company does in a single sentence.

We are a global management consulting firm that provides strategic advice

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chimpare to accomplish?

• To create an intuitive mobile app for our business that would provide strategic advice
• to create an intuitive mobile app to help improve our performance and achieve sustainable growth
• to develop an easy-to-use mobile app that would offer strategic guidance and solutions to enhance performance and achieve long-term success

SOLUTION

How did you find Chimpare?

Clutch Site

Why did you select Chimpare over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Chimpare were assigned to this project?

Chimpare provided a dedicated team of professionals, including designers, developers, and project managers, who worked collaboratively to bring my mobile app vision to life

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included designing and creating a user-friendly mobile application that would offer strategic recommendations and solutions for enhancing company performance and attaining long-term success. The key deliverables included a user-friendly interface, seamless strategic feature integration, and efficient performance tracking capabilities

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The measurable outcomes for from the project were significant, our business processes were streamlined , decision-making was improved by strategic counsel, and overall performance was improved thanks to the mobile app created by Chimpare.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Chimpare demonstrated excellent project management skills throughout the engagements. They extremely responsive to our needs and constantly met project milestone deadlines. Their team kept lines of communication open, giving frequent updates and responding right away to any inquiries or requests that were made.

What was your primary form of communication with Chimpare?

Email or Messaging App

What did you find most impressive or unique about this company?

Chimpare stood out for their ability to combine strategic counsel with knowledge of mobile app development. They were able to synthesize their in-depth knowledge of business procedures into a solution for a user-friendly mobile app. They continuously displayed originality, and a dedication to producing excellent results.

Are there any areas for improvement or something Chimpare could have done differently?

Overall, we were highly satisfied writing our experience working with Chimpare, and we have no major areas for improvement to suggest.

BACKGROUND

Please describe your company and position.

I am the I am the CEO of SuperOffice of SuperOffice

Describe what your company does in a single sentence.

We are suppliers of CRM solutions to the business-to-business market

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chimpare to accomplish?

• I hired CHIMPARE with the goal of developing a custom CRM solution for my business
• To streamline our sales processes, enhance customer relationship management
• Improve overall efficiency in handling business-to-business interactions.

SOLUTION

How did you find Chimpare?

Clutch Site

Why did you select Chimpare over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Chimpare were assigned to this project?

A committed group of knowledgeable experts from CHIMPARE worked on my project. A project manager, software engineers, UX/UI designers, and quality assurance experts were assigned to my project

Describe the scope of work in detail. Please include a summary of key deliverables.

Various facets of developing a CRM solution were covered by the job scope. To fully comprehend our business operations, sales funnel, and customer management requirements, the CHIMPARE team held in-depth requirements collecting meetings. 

They created a thorough project plan based on this research and produced the major deliverables listed: 

• Customized CRM platform tailored to our business requirements
• Automated workflows and process optimization
• Reporting and analytics features to track sales performance
• Data security measures to safeguard customer information
• User-friendly interface design and intuitive navigation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with CHIMPARE produced a number of quantifiable outcomes that demonstrated progress and success. Some notable accomplishments include: 

• Reduction in manual data entry and administrative tasks by 40%, allowing sales teams to focus more on generating revenue
• Actionable data was offered via real-time insights and analytics, which increased sales performance by 20%
• 25% increase in client retention and satisfaction because to improved relationship management skills. 
• Increased sales efficiency by 30% through streamlined processes and automation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the engagement, CHIMPARE demonstrated excellent project management. They supplied the requested materials on schedule and followed the timescales that were set. They handled any requested revisions or modifications quickly and were very attentive to my needs throughout the development process.

What was your primary form of communication with Chimpare?

Email or Messaging App

What did you find most impressive or unique about this company?

Working with CHIMPARE is one of the most astounding experiences because of their talent for turning intricate business needs into a customized CRM solution. Their meticulous attention to detail, along with their technical know-how, produced a platform that was incredibly functional and user-friendly.

Are there any areas for improvement or something Chimpare could have done differently?

Overall, we had a great time working with Chimpare and don't really see any significant areas for improvement.

BACKGROUND

Please describe your company and position.

I am the Owner of Helpware

Describe what your company does in a single sentence.

Helpware’s vision is delivering relentless consumer empowerment and experience interactions through API and integration enabled human task services. We partner with the best and fastest-growing brands in the world to consistently create superior customer experiences. Together we grow, together we give back, together we scale.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chimpare to accomplish?

• More website visitors and more workers

SOLUTION

How did you find Chimpare?

• Online Search
• Clutch Site

Why did you select Chimpare over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Chimpare were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been working with Chimpare for more than 1 year and are more than satisfied. They have optimised and improved our website so that we reach more website visitors and that the visitors stay longer on the website and that the website is not complicated.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• after Chimpare improved the website and did the SEO optimisation, we are easy to find on google and the visitors stay longer on the website. of course we also got a lot more work and everything that the Chimpare staff said worked out well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always there for us 24 hours a day and answer very quickly. All the staff are very professional and know what they are doing and what we are doing exactly.

What was your primary form of communication with Chimpare?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're most impressed with their speed, communication, and punctuality. They are very thorough and professional from start to finish.

Are there any areas for improvement or something Chimpare could have done differently?

No, everything is fine. We will continue to work in any case

BACKGROUND

Please describe your company and position.

I am the Manager

Describe what your company does in a single sentence.

Car Dealership

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chimpare to accomplish?

• Webdesign
• Atractive content
• Functioniality

SOLUTION

How did you find Chimpare?

Online Search

Why did you select Chimpare over others?

High ratings

What was the size of Chimpare’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The cooperation was focused and planned in detail. First we told them what we wanted to achieve and provided some examples. The team from Chimpare understood our introduction to the project well and took 3 days to create the concrete implementation plan. After that, they contacted me to summarise all the details.

They emailed me every day and sent me the updates so I could follow the project every day, of course there were some changes I didn't like but they quickly changed it and adapted it to my needs!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• design
• speed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every day I got an update, I had a very good communication with the team by phone and WhatsApp so I can always ask questions and they always answered well and quickly.

What was your primary form of communication with Chimpare?

Virtual Meeting

What did you find most impressive or unique about this company?

The most unique thing about Chimpare is that they offer many ways to communicate, via email, phone or WhatsApp and this is good for customers like me because I can easily stay in contact with them even when I am on the road!

Are there any areas for improvement or something Chimpare could have done differently?

I don't know much about programming or creating websites so I can't say anything in that direction.

BACKGROUND

Please describe your company and your position there.

I am the owner of 24h Rohr & Kanal Hilfe GmbH. We are a company that has been operating for 20 years. We do canal and pipe cleaning

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chimpare, and what were your goals?

Our old website was too old and not well optimized, so we need someone to create new website. Our goal was to get more customers via internet because we were not well present on google search at all

SOLUTION

How did you select this vendor and what were the deciding factors?

Chimpare was recommended to me by my friend because he worked with this company and was very satisfied. That is why we have decided for Chimpare

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have told Chimpare that our website is too old and that we need to optimize and improve the website because we are not getting visitors to our old site. They told us what we can do and improve the website so that we are much more present. We are old fashioned and only know that the website is made via wordpress

How many people from the vendor's team worked with you, and what were their positions?

We were in contact with project manager and a website developer who also made the website for us

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the website was created we got 5 calls about the website after one week in the test phase. We were surprised because until then we have not received any calls and work over the internet.

Describe their project management style, including communication tools and timeliness.

We communicated via skype three times a week. We were always up to date on what they were doing and what they could do better. We liked that because we do not have a good knowledge when it comes to internet presence.

What did you find most impressive or unique about this company?

The best thing was that Chimpare helped us achieve the website we exactly like. Our friends are also happy with the website and how the website is simple and transparent.

Are there any areas for improvement or something they could have done differently?

No, everything was very good and correct

BACKGROUND

Please describe your company and your position there.

I am the CEO of a solutions-based company that provides customizable experiences for job seekers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chimpare, and what were your goals?

We hired Chimpare and her extremely talented and dedicated team to develop and continually evolve our SAAS platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We already knew that these engineers were known for their intelligence and innovative thinking. Chimapre was able to demonstrate to us the quality of talent available, as well as their strong processes and communication, which made our decision very easy.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Chimpare provided comprehensive development services for our project and platform. Starting with exploration and scoping, system architecture, development, testing and continued devops.

How many people from the vendor's team worked with you, and what were their positions?

1x PM/BA, 4x full stack engineers, 1x QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In our local market, we would never have been able to achieve the level of development capacity we needed. Partnering with Chimapre has given us the opportunity to work with extremely talented and dedicated teams that we would not have had otherwise.

Describe their project management style, including communication tools and timeliness.

Our project had a lovely young project manager who was/is very thorough when it comes to paying attention to details and asking the right questions. Our business experts are always very closely involved in the development work through liaison with the project manager. Risks are always identified and addressed at an early stage so that we are always aware of any implications and there are no surprises.

What did you find most impressive or unique about this company?

We are impressed with the quality of the work, the depth and breadth of communication, and the way the development team takes ownership of their work.

Are there any areas for improvement or something they could have done differently?

None of the top of my head.

BACKGROUND

Please describe your company and your position there.

Our company deals with online marketing and B2B consulting

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chimpare?

We have hired the company Chimpare to build an online platform for our services with a full package from development, content creation to marketing and video editing.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got the company as a recommendation from our business partner who tested the services of Chimpare before us and was equally satisfied. The decision factor was the recommendation of our business partner and the most important reference!

Describe the project in detail and walk through the stages of the project.

We wanted an online platform in the form of a desktop website or a mobile app. This should present our products and services professionally, with a good overview of the services, about us, about our company our references and successful projects that we have already implemented. Professional texts should be written, with a good FONT, so that internet users can easily read and understand our message.

The platform should be designed as a sales funnel and a video introduction should also be created to better inform the user. The graphics were also very important to us, we put a lot of emphasis on making the platform modern and clear! The work was done in two phases, the first phase was the creation of the content (texts, graphics, video material), the second phase was the development of the platform and the important functions.

How many resources from the vendor's team worked with you, and what were their positions?

We had two interlocutors, a web developer and an content creator.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, of course! We have received more customer inquiries via our online platform and gained more new customers. Customers have told us that they were interested in us after visiting our Internet platform and seeing our services and qualities for themselves.

How effective was the workflow between your team and theirs?

The workflow was smooth and relaxed, it was not exhausting to work with them, it was a lot of fun and at the end we were happy because they satisfied us!

What did you find most impressive or unique about this company?

It was enjoyable to work with the Chimpare team!

Are there any areas for improvement or something they could have done differently?

They did the job really well, me and my team are satisfied, but we don't know where to make suggestions for improvement, but I'm sure that's just because I didn't think about it!