Celadonsoft

BACKGROUND

Please describe your company and position.

I am the CTO of bTrade

Describe what your company does in a single sentence.

bTrade has been delivering innovative and secure managed file transfer (MFT) software solutions to hundreds of thousands of customers worldwide since its founding in 1990 by eBusiness visionaries. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Celadonsoft to accomplish?

• Assist in rapid development of a SaaS Managed File Transfer product. We urgently needed to build a SaaS Managed File Transfer/EDI solution
• Create an advanced admin interface for the SaaS offering.
• Implement Cloud Agnostic Solution

SOLUTION

How did you find Celadonsoft?

Online Search

Why did you select Celadonsoft over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Celadonsoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Celadonsoft was tasked with developing a comprehensive legaltech and fintech solution from scratch. The project included:

• Discovery phase: Conducted to gather, formalize, and document requirements in an SRS.
• Design and development: Designed and developed SaaS product and admin interface based on the current bTrade’s MFT offering, using React, Node.js, SQL and Cloud native technologies.
• Third-party integrations: Integrated SaaS offering with the current TDXchange product.
• Backend and cloud infrastructure: Set up a robust backend using AWS services, including RDS, ECS, and Cognito.
• QA and project management: Continuous testing and agile project management with sprint demos and weekly updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduced Time-to-Market: Accelerated deployment of the SaaS solution by 30%, enabling faster market entry.
• Increased Deployment Efficiency: Achieved a 40% reduction in deployment time compared to traditional methods, allowing rapid provisioning on major cloud platforms.
• Enhanced Scalability: Improved scalability, supporting a 50% increase in concurrent users without performance degradation.
• Cost Savings: Realized a 25% reduction in operational costs through efficient resource utilization and cloud-agnostic architecture.
• Improved Customer Satisfaction: Boosted customer satisfaction scores by 20% due to reliable and secure data transfer capabilities.
• Higher Adoption Rates: Increased adoption rates by 35% within the first six months, driven by the ease of integration and user-friendly interface.
• Enhanced Security: Strengthened security protocols, resulting in a 40% decrease in security incidents and breaches.
• Operational Uptime: Achieved 99.9% operational uptime, ensuring continuous availability and reliability of the SaaS solution.
• Revenue Growth: Contributed to a 30% increase in subscription-based revenue through the successful launch and adoption of the SaaS solution.
• Compliance and Governance: Ensured full compliance with industry standards, improving audit scores and reducing regulatory risks by 15%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Celadonsoft's project management was effective and well-organized. They maintained clear communication and kept us updated on progress throughout the project. Most deliverables were completed on time, including the crucial MVP. They were responsive to our needs, addressing any issues promptly and adapting to changes quickly, which ensured the project's overall success.

What was your primary form of communication with Celadonsoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Celadonsoft’s approach was particularly impressive due to its blend of reliability and friendliness. Their team maintained constant communication and was always responsive to our needs. They adapted effortlessly to any changes, prioritizing strong, personal relationships and ensuring they fully understood and addressed our requirements.

Are there any areas for improvement or something Celadonsoft could have done differently?

While Celadonsoft's performance was excellent, there are a few areas where improvements could be made. Occasionally, the timeline for implementing updates and new features was longer than expected.

Finally, additional training sessions for end-users could have facilitated a smoother transition to the new system. Ensuring all users are entirely comfortable and proficient with the new tools would maximize the platform's effectiveness and user satisfaction.

BACKGROUND

Please describe your company and position.

I am the CEO of Skyrocket Digital

Describe what your company does in a single sentence.

We are an agency that implements brand and digital transformations for enterprise clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Celadon to accomplish?

• Expertise in React development
• User Experience design
• Ongoing development support

SOLUTION

How did you find Celadon?

Online Search

Why did you select Celadon over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Celadon were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Celadon to develop a program engagement application for a client. This required developing front end interfaces for the general public as well as program partners to use in carrying out their programs. A key aspect of this project was the need to build the entire front end to use Salesforce as its back end. 

Various data objects and business rules are defined in Salesforce, with custom APIs provided to Celadon to build on top of. We have completed 3 out of 6 potential programs in a multi-year project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hitting feature delivery targets

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ask a lot of good questions and communicate risks early and often.

What was your primary form of communication with Celadon?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Flexibility and their access to deep skill sets. They have a lot of bandwidth to add additional resources from business analysis through to UX.

Are there any areas for improvement or something Celadon could have done differently?

Sometimes developers fall into a mode of coding without thinking. Some of their devs could have done a better job of understanding desired outcomes.

BACKGROUND

Please describe your company and position.

I am the CEO of Genesant Technologies, Inc.

Describe what your company does in a single sentence.

Genesant provides software engineering consulting services to various industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Celadon to accomplish?

Help with the development of a software solution in the legal technology industry

SOLUTION

How did you find Celadon?

Online Search

Why did you select Celadon over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Celadon were assigned to this project?

12+

Describe the scope of work in detail. Please include a summary of key deliverables.

Celadon was hired to provide services in support of the development of a scratch-built legal technology platform. Deliverables include a full-service back office, a customer-facing web application and a customer-facing native mobile application. 

Celadon provided IT/infrastructure planning and design services, code lifecycle and software deployment planning services, user interface design services, UX planning and assessment services, software development services for both backend and frontend assets, API design and development, data modeling and database deployment, documentation and specification writing services and well as project management services (including performance measurement and reporting).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All features provided thus far have been tested and delivered on time and within budget. The level of diligence exhibited during the project has greatly exceeded expectations. Celadon's designers, analysts and developers have demonstrated a commitment to delivering a high quality product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is clearly a strength for Celadon. Communication is excellent. Availability or responsiveness is never an issue. I was at first concerned about the time difference (we are 7 hours apart) but that proved to be a non-issue. The quality of their output exceeded our expectations. Schedules are set bi-weekly and goals are consistently met.

What was your primary form of communication with Celadon?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I did not at all expect the team to develop as deep an understanding of the business objectives for this project. Celadon's analysts, project manager, designers and engineers routinely provide exceptional advice on improving the system, which clearly reflects an understanding of the system's purpose and value proposition to customers.

Are there any areas for improvement or something Celadon could have done differently?

Thus far, no.

BACKGROUND

Please describe your company and position.

I am an executive at SC Solutions

Describe what your company does in a single sentence.

We are a UIUX & software development company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Celadon to accomplish?

• Software development (PWA / Backend / Mobile Apps)
• Business analysis
• UIUX Design

SOLUTION

How did you find Celadon?

Online Search

Why did you select Celadon over others?

• Great culture fit
• Company values aligned

What was the size of Celadon’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Celadon had to receive custom software that was not originally developed by them, they were very agile in understanding the code and suggested several routes to optimize, improve and scale it. In addition to all that, they developed many new features, new interfaces, APIs, integrations, enhancements, revisions and fixes. They are currently innovating in this project in a proactive and efficient way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The fact that Celadon was able to understand source code that was not originally made by them. In addition to being able to optimize, refactor, correct and improve the platform in record time. They were very efficient in validating, understanding and improving the code as well as being proactive in suggesting smarter infrastructure and logical processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have been very responsible over time, have proven to be assertive on proposed delivery dates, and have often exceeded them.

What was your primary form of communication with Celadon?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I really liked that the meetings were by video call, this gave me confidence and the fact that they understood the requirements of the project in a clear, fast and assertive way.

Are there any areas for improvement or something Celadon could have done differently?

I believe they have done every part of the project management in an exemplary and responsible manner. They have been able to give the right support and the quality of the follow-up is very appreciable.

BACKGROUND

Please describe your company and your position there.

I'm a solo-entrepreneur, professional working in the IT-industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Celadon, and what were your goals?

I was looking for someone who could prepare a clickable prototype in Figma out of the mockups/wireframes I've provided. It's a mobile app for sport-fans that I wanted to have a MVP for. With the clickable prototype, I'm testing the market response, features my potential customers like or don't. After concept tested I'm to go into securing funds for the project development (coding).

SOLUTION

How did you select this vendor and what were the deciding factors?

Was looking for someone experienced in designing and building/developing mobile apps. The vendor had to be fluent in English, used to work with Figma and with a competitive pricing. After checking several webpages, compay portfolios and talks with the potential vendor I've decided for Celadon - was most impressed by their professional attitude and fair rates.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Before project begin we had a talk where I explained what the end-product should look like. I delivered the mockups/wireframes in "Invision's freehand tool" (no design at all) and provided some good examples of existing/similar apps. They took a couple of days - as agreed - to get thru my requirements, to confirm their primary offer. It was corrected a bit but was acceptable as it was like 80 screens that need to be designed.

How many resources from the vendor's team worked with you, and what were their positions?

I was in touch mostly with their designer, really patient, also fast and a with feeling for design! I would say I'm quite a demanding customer having 15 years of experience in building web-projects from scratch up and was really happy to get Vladimir to work with. From time to time we were in touch with their PM as well, he was checking if anything was needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The prototype took some more time to be built, but this was expected. I've asked for quite some changes - based on customer feedback. It was quite a time-consuming process, but the end product was great. Our test users loved the app's UI/UX design! Would definitely recommend those guys to work with!

Describe their project management style, including communication tools and timeliness.

Easy to talk with and responsive! We used Slack on a daily basis and Zoom for conference calls and screen sharing. For PM they are following the agile approach with Jira board. Proved to be flexible and efficient process.

What did you find most impressive or unique about this company?

Friendly and results-oriented team, wise project management with deadlines respect, end product quality, and fair rates.

Are there any areas for improvement or something they could have done differently?

Not that I’m aware of. I am more than satisfied with the quality of services delivered. They are true professionals in the field.

BACKGROUND

Please describe your company and your position there.

I am the CPO at a Private equity fund that has a incubator that specialize in early stage startup

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Celadon?

We hired to build an app intelligence platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We sent out RFP and interviewed the different teams. We decided on the team based on their experience, location and flexibility

Describe the project in detail and walk through the stages of the project.

First, we reviewed the prototype/UI-UX. We review the project road map, and then tasks were created and milestone set.

How many resources from the vendor's team worked with you, and what were their positions?

Their Founder lead the discussion but also worked with project manager, and 2 developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The team were able to build the required infrastructure to get the data required for project. We can now view dataset that are unique to us and begin to build the intelligence tool on top.

How effective was the workflow between your team and theirs?

They Have an effective the communicated well and went above and beyond to help resolve any bugs or provide new ideas to push the platform further.

What did you find most impressive or unique about this company?

The team drew from their past experience to advise the best architecture for the expected growth of the platform and willingnes to work with us through the tough times and the good times.

Are there any areas for improvement or something they could have done differently?

Their are some language barriers between some of the team mates, but that did there best job and the project manager was always on point.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Subaba, used cars aggregator. Our clients are independent US car dealers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Celadon, and what were your goals?

Develop a cross platform mobile application.

SOLUTION

How did you select Celadon and what were the deciding factors?

A friend of mine recommended Celadon. We went through their portfolio and compared it with couple other companies we were considering. We decided to work with Celadon because their case studies clearly described work process and possible project cost.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First they created UI wireframes, which we reviewed and approved. Then they designed UI in figma and started developing the app in React Native. The backend was already there, so no work was needed on that part.

We were working with them per scrum and each sprint delivered a new version of the app, until after half a year of development the app was fully ready

How many resources from the Celadon team worked with you, and what were their positions?

1 UI/UX designer 2 react native developers 1 QA 1 Project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Before we had mobile app that Celadon developed for us our main user interface was telegram bot, which didn't really work. After we offered mobile app to our potential clients the conversion went up.

Describe their project management style, including communication tools and timeliness.

The project management was defacto standard - Agile, scrum Jira board, communication in Slack, daily meetings via Zoom.

What did you find most impressive or unique about this company?

Good quality of the app, fair pricing

Are there any areas for improvement or something they could have done differently?

We were delighted with Celadon., can't think of any

BACKGROUND

Please describe your company and your position there.

Travel CoolPass Ltd. provides tourist passes for visitors entries to city attractions. I am the owner and project manager of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Celadon, and what were your goals?

We were transforming Prague Card (functionning since 1992) from chip card to new digital generation form - mobile app with QR code. We asked to create new website with modern shape and eshop reflecting the two possibilities for clients - old physical Prague Card and new QR code in mobile app.

SOLUTION

How did you select this vendor and what were the deciding factors?

The recommendation from my friend in Dubai was deciding factor to select Celadon.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with a wireframe designed by Celadon on the basis of our draft structure and design ideas. Then step by step the web structure was created and our old CMS adopted to serve it with content. After adding the content the webpage was finalised. At the same time, the new eshop and payment gate to Stripe was integrated in the web. And eshop was connected also to our main software system City Card Manager to manage bookings and payments.

How many people from the vendor's team worked with you, and what were their positions?

A designer and 2 developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to see the clients response only since the 15.7.2021 when we renewed our operations in Prague after pandemia closures. It is impossible to measure the result currently as incoming tourism in Prague is still on 10-20% level of 2019. However we can see that 80% clients booking on our new web and eshop realised by Celadon, are choosing the new mobile QR code for their Prague attraction pass instead old physical Prague Card. And that was one of our main goals - to highlightened this form, so wr see it very positive.

Describe their project management style, including communication tools and timeliness.

We received regular reports from the manager who was in contact with the team. Any questions, problems, and ideas from our side were immediately analyzed and addressed. They even transformed them to commendations and after approval of the solution passed without delay to the team.

What did you find most impressive or unique about this company?

Profesional work and ability to analyse quickly any problem or idea with valued recommendations

Are there any areas for improvement or something they could have done differently?

It seemes that at the beginning the team could have analysed more deeply our Prague CoolPass project from its operational and clients side, not only from technical solution side. I think it could have resulted in shorter realisation time. But I consider the final result as perfect.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an education platform. We teach English to elementary school children in Korea.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Celadon?

Because of COVID-19, we needed a website to do everything online. It was an initial MVP project.

SOLUTION

What was the scope of their involvement?

I created all of the landing pages, so I just needed them to assist with integrating with an e-book provider.

They used another learning management system called Moodle. They designed the login page and other elements. Since the online e-book library service provider is now integrated with our site, students can log on and then access the e-book. There is no need for a separate account.

What is the team composition?

There was a total of three people. Most of the time, I spoke with the CEO, a web designer, and a software engineer.

How did you come to work with Celadon?

I searched online for a bunch of MVP providers and approached all of them. I selected the company within my budget. It’s a test run, so I wanted to see how it would work with our school.

How much have you invested with them?

We spent around $10,000.

What is the status of this engagement?

We started working with Celadon in April 2020, and it ended in mid-September 2020. If I have any other needs, I’ll approach them again.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Celadon did what they said they were going to do. The success was decent in terms of the cost compared to the other quotes I got. They did the work within the time period. I’m only using it for a few students at the moment.

I’m satisfied, but because it’s an MVP, it’s not fully developed yet. I wanted to stay within budget and didn’t want to spend more money on it, so it wasn’t because of something they didn’t do.

How did Celadon perform from a project management standpoint?

I always had someone there to respond to my inquiries. We mostly communicated through messaging and Google Meet. I emailed back and forth with the website designer.

There were no delays, so they did well with the time management. It was a pretty straightforward engagement.

What did you find most impressive about them?

This was the first time that I actually approached developers to do something for me. With the budget restraints and time limits, I think their team performed well.

Are there any areas they could improve?

If they could give more information about the technical processes, that would be good. I don’t have a software background, but I prefer to know the ins and outs of what’s happening. Some people are different.

Because of the budget restraints, I was trying to do some of the stuff myself. I would’ve liked it they’d given me extra information. It isn’t a negative; it’s more of a preference.

Do you have any advice for potential customers?

Customers might have something in mind, but there may be an easier way to do something. It’s probably a good thing to figure out an easier way, but it’s best to research rather than just having an idea and asking their team to do that.

Because developers come from that background, they know what will be easier and a better way to do things.

BACKGROUND

Please describe your company and your position there.

I am the head of marketing for Wrap ltd, we are a global conglomerate specialising in E-commerce for books & media.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Celadon?

We hired Celadon to build us a react native app and website for our sell it back service. The task was to build a scanning tool that would allow users to sell their old books and media and we would offer them a price for it.

What were your goals for this project?

Our goal was to build an MVP app and replace our existing website. We wanted a new version that would challenge our competitors.

SOLUTION

How did you select this vendor?

Through various tenders and I found Celadon who had a solid development background who had provided a fair quote.

Describe the project in detail.

We had an existing backend platform for Celadon to use. We also designed the mobile app/ web screens which Celadon drafted inspiration from to understand the UI flow. We had detailed API documentation conversations weekly, studying UX flows and regular test builds.

What was the team composition?

We were assigned a project manager aswell as direct liaisons with the CTO, QA testers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was launched internally with great success and everything was tested and met our requirements. We are still working with them in adding new additions to the project.

How effective was the workflow between your team and theirs?

We had an effective working relationship through weekly skype meetings. A group channel between our developers and theirs.

What did you find most impressive about this company?

The developers had a great deal of patience with us as well as observing best practices for UX and development. They were also very keen on acting upon our feedback.

Are there any areas for improvement?

We are satisfied with our product and did not have any concerns. Job well done!