Cascade Web Solutions

BACKGROUND

Please describe your company and position.

I am the Chief Folding Officer of Sir Suds Laundry Co.

Describe what your company does in a single sentence.

A full-service laundromat, offering self-serve, wash-and-fold drop-off, and pickup and delivery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cascade Web Solutions to accomplish?

• Build a website
• Make it fast, clean, and odern
• Help user engagement, click funnels, and trackability

SOLUTION

How did you find Cascade Web Solutions?

Referral

Why did you select Cascade Web Solutions over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Cascade Web Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website Overhaul: The site was revamped to highlight a contemporary look, blending brand-consistent imagery and a user-friendly interface. 
• Performance Enhancement: Emphasize optimal loading times for mobile users, catering to the expanding mobile audience, ensuring fluid browsing and rapid retrieval of key details. 
• Customer Conversion Approach: Establish layout and content tactics that motivate online visitors to drop by the physical premises of Sir Suds Laundry Co. 
• Platform Shift: Transition from the preliminary WordPress format to a more agile and adaptable Next.js framework. 
• Content Management System Addition: Familiarity with the WordPress environment was leveraged by incorporating blog posting through a headless CMS for the site. This allowed the use of blog posting through the WordPress graphical user interface for ease of use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I have a great website that has everything I requested on it. It's sleek, fast, and modern.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are fast, efficient, and responsive. They understood what I was looking for.

What was your primary form of communication with Cascade Web Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

That they took the time to really understand my business and goals, and you can tell how much they care about making the project successful and their clients happy.

Are there any areas for improvement or something Cascade Web Solutions could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and position.

I am the Co-owner of Savage Diesel Mobile Service and Repair LLC

Describe what your company does in a single sentence.

Light duty diesel repair, maintenance and performance enhancement

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cascade Web Solutions to accomplish?

Create a high-conversion website for Savage Diesel, emphasizing rapid mobile loading and contemporary design to attract an increased number of inbound customers to our shop.

SOLUTION

How did you find Cascade Web Solutions?

Referral

Why did you select Cascade Web Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Cascade Web Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a new website from the ground up, resulting in an increase in new customers and greater awareness of the services that we offer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website now garners a more robust viewership compared to the earlier strategy of utilizing a Facebook landing page. 
• Witnessing a monthly uptick in inbound leads, reflecting a positive trend in customer engagement. 
• Mobile page load time is consistently below 2 seconds, fostering higher conversion rates with customers due to enhanced user experience. 
• Implementation of all accessibility and best practices has propelled the website to score in the top 99% for these metrics as per website analysis tools. 
• Key performance indicators are now conveniently monitorable through Vercel's dashboard, including contact form initiations and specific user engagement metrics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Time management was on point. Excellent communication throughout the entire process.

What was your primary form of communication with Cascade Web Solutions?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're efficient and provide excellent communication. They listen to my concerns and provide exactly what I need.

Are there any areas for improvement or something Cascade Web Solutions could have done differently?

No