BRIM

BACKGROUND

Please describe your company and position.

I am the Manager of it2studio

Describe what your company does in a single sentence.

Providing Marketing servcies to Retail Businesses 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BRIM to accomplish?

• Engagement
• Retail Experience

SOLUTION

How did you find BRIM?

Online Search

Why did you select BRIM over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from BRIM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have a retail store and have faced challenges in improving customer experience and engagement. Over the years, we worked with multiple agencies, but most of them focused only on digital solutions. However, Brim and its team, especially Mr. Mayur, provided us with a holistic approach covering the entire customer journey.

Their expertise ensured that our clients received the exact real-time experience needed for retail customers. They not only delivered lead generation strategies and point-of-sale collaterals but also trained our team in effective communication channels, making a significant difference in how we connect with our customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I Dont have Data

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From ASANA/ Hubstaff CRM- Timely Execution- Responsive & Adaptive – Seamless Collaboration – Efficient Problem-Solving – Strategic Approach – High-Quality Deliverables – Flexible & Proactive. 

What was your primary form of communication with BRIM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their strategy team has a deep understanding of objectives and a strong grasp of consumer buying behavior. Their problem-solving approach is highly effective, ensuring practical solutions. BRIM’s creative services always delivered success because they focused on what truly sells.

Are there any areas for improvement or something BRIM could have done differently?

Brim should expand its network in the USA. A physical presence could help many small businesses by providing hands-on retail strategies, customer engagement solutions, and localized marketing support.