Brave New

BACKGROUND

Please describe your company and position.

I am the CEO of Infinite Services

Describe what your company does in a single sentence.

Infinite Services helps global organizations transform data into measurable business value by delivering scalable, automated data solutions from strategic vision to operational excellence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brave New to accomplish?

• New modern company website

SOLUTION

How did you find Brave New?

Referral

Why did you select Brave New over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Brave New were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The website was built using the WordPress CMS and is optimized for both desktop and mobile devices. It can be in the future expanded to include additional features. The integration with external application is enabled.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website traffic, high number of very positive feedback from website visitors

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered on time, responded to our needs in timely manners, the scope of work was managed well with a good level of flexibility

What was your primary form of communication with Brave New?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A high level of professionalism in communication, expert knowledge, attention to details and quality of work performed, the team fully understood our needs and guided us through the entire process 

Are there any areas for improvement or something Brave New could have done differently?

no, they are great

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of the International Diving Federation, an education company focused on scuba diving certification and standardization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brave New?

We needed help with web design, UI/UX design, web development, and building and maintaining our digital platforms.

SOLUTION

What was the scope of their involvement?

Brave New has designed and developed a WordPress-based website. The team has also integrated APIs with the instructors’ panel, enabling the automatic display of the current list of certified instructors. Brave New has also integrated APIs for the verification of issued diving certifications.

Regarding UX/UI design, Brave New has designed the divers’ panel and mobile app. The team has also designed a divelog for recording dives with social features, a course management module allowing instructors to conduct courses and issue certifications, and an online examination system.

What is the team composition?

We’ve worked with 2–5 teammates from Brave New.

How did you come to work with Brave New?

Someone referred Brave New to me. I chose them over other options because they were close to my geographic location, and their pricing fit our budget.

How much have you invested with them?

We’ve spent between $10,000 and $49,999.

What is the status of this engagement?

We started working with Brave New in July 2015, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Brave New’s help, we’ve grown from a startup to an international company in 11 years. We’re the second biggest diving federation operating in Poland.

How did Brave New perform from a project management standpoint?

Brave New always delivers on time. We communicate with them through in-person meetings.

What did you find most impressive about them?

Brave New is very creative.

Are there any areas they could improve?

I don’t think there’s anything they can improve on. I don’t have experience with other agencies, and I’m happy with them.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Climate Front Marathons, an organization behind the first marathon in the Republic of Kiribati.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brave New?

I wanted Brave New to create a website that was minimalistic and of a high standard.

SOLUTION

What was the scope of their involvement?

Brave New has created the website and designed the logo and t-shirts. The team is also overall helpful with their advice on partnerships, sponsorships, and event administration.

What is the team composition?

Unknown.

How did you come to work with Brave New?

I know the founders of Brave New thanks to my marathon and ultramarathon adventures. I trust the team because they are runners, so it was a no-brainer to me.

How much have you invested with them?

Confidential.

What is the status of this engagement?

We started working with Brave New in September 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The design of the t-shirt has been met with appreciation from the runners, and the website is very pleasing to potential partners. One runner loves the t-shirt design, and two potential partners have reached out to me after I shared the website with them. One partner has already confirmed a partnership offering a prize for the winner, and another has asked for the timeline on when I would like to solidify the potential partnership.

How did Brave New perform from a project management standpoint?

Brave New has delivered on time and is easily available. We communicate via email and messaging apps.

What did you find most impressive about them?

The emotional involvement of Brave New in making this project a success is impressive.

Are there any areas they could improve?

I always believe one can do better as a life philosophy, but the effect of Brave New’s work is fantastic.

BACKGROUND

Please describe your company and position.

I am the Teacher Trainer & Academic Consultant of For English Sake

Describe what your company does in a single sentence.

Educational services for companies including cognitive psychology of learning, management, communication, and linguistics. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brave New to accomplish?

• Building brand recognition through a modern website
• Build a database of potential customers

SOLUTION

How did you find Brave New?

Referral

Why did you select Brave New over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Brave New were assigned to this project?

1-2

Describe the scope of work in detail. Please include a summary of key deliverables.

An effective personal brand website that allows me to build a customer base.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1.Increase in the number of visitors per month
2.Increase in the number of newsletter subscriptions
3.Increase in the total number of subpages and keywords used in marketing activities

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly efficient, they delivered all items on time and maintained clear communication throughout. Their WordPress expertise and website management consulting perfectly matched my needs and ensured a smooth, professional process.

What was your primary form of communication with Brave New?

Virtual Meeting

What did you find most impressive or unique about this company?

Practical knowledge of WordPress use. Professional and clear communication, listening to my needs and advising during each and every step.

Are there any areas for improvement or something Brave New could have done differently?

No. They provide high international standards and vast knowledge.

BACKGROUND

Introduce your business and what you do there.

The website we created was for a well-known cookie brand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brave New to accomplish for your sweet pastries brand?

We hired Brave New to develop a new brand communication strategy and redesign the packaging for our brand HIT.

SOLUTION

What was the scope of their involvement?

Brave New was in charge of designing a modern and easy-to-use website. They needed to include the brand’s marketing messages, like videos, and show the new packaging designs in a clear and attractive way. The materials were prepared by us, but they were responsible for developing them for desktop and mobile versions.

What is the team composition?

We worked with an account manager.

How did you come to work with Brave New?

They were referred to me. I chose them because they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We worked together from July–August 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received positive feedback. The project aimed to improve the website’s clarity, enhance its functionality, and refresh the overall design.

How did Brave New perform from a project management standpoint?

Brave New’s project management was very responsive and clear. They presented a well-defined plan of action, which made us feel confident throughout the process. They asked clarifying questions when needed and consistently strived to achieve the best possible results. The project was delivered on time, following the planned schedule.We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Our account manager was easy to communicate with and really understood the client’s needs, making collaboration effortless and effective.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Please describe your company and position.

I am a department director at Ola Sp. z o.o.

Describe what your company does in a single sentence.

OLA is a trusted Polish brand specializing in cookies and confectionery, proudly baking since 1988.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brave New to accomplish?

• Building brand recognition through a modern website Acquiring valuable B2B leads
• Acquiring valuable B2B leads

SOLUTION

How did you find Brave New?

Referral

Why did you select Brave New over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Brave New were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a website that would combine two key elements:

1) Showcase the tradition and quality of our products with modernity and operational scale.

2) The site had to effectively communicate the B2B offering, build brand recognition, and facilitate connections with retail chains and export partners.

As a result of the work, we received a functional, modern website equipped with functionalities that allow us to build personalized offers and acquire customers. As a result of the work, the number of key phrases and the number of visitors increased significantly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

number Increase in the number of products and product categories presented on the website
Increase in the total number of subpages and keywords used in marketing activities
Increase in the number of visitors per month
Two language versions of the website
of products and product categories presented on the website

total number of keywords used in marketing activities

number of visitors per month

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Brave New team demonstrated excellent communication and understanding of our needs. Team members were always available to us, and the project manager managed the entire process perfectly. Thanks to this, the project was carried out smoothly and in line with our expectations.

What was your primary form of communication with Brave New?

Virtual Meeting

What did you find most impressive or unique about this company?

Brave New not only executed it, but also helped us come up with the final shape and architecture of our website. We received substantive support from the very beginning: Brave New came up with additional functionalities that support our B2B activities. Their experience and knowledge proved very valuable.

Are there any areas for improvement or something Brave New could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the Owner of SMILE 22 Simona Pietrzak

Describe what your company does in a single sentence.

We have camps for children and teenagers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brave New to accomplish?

• Creation of design for a website
• We wanted to make it compatible with another website we own
• Preparation of a specific web pages of the travel and language offer
• We needed consultation on UX on the site and adjusting it for the sales process

SOLUTION

How did you find Brave New?

Referral

Why did you select Brave New over others?

High ratings, Great culture fit, Referred to me

What was the size of Brave New’s team?

2-5 Employees

What was your primary form of communication with Brave New?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with the company on the design of the website. Graphically, we wanted to match the style to our other existing site. We could count on the designer's support in terms of information architecture, color scheme selection and marketing solutions worth implementing on the website. The design team was open to our suggestions but also implemented their own ideas based on years of experience. The design process went very smoothly and we received a high level of customer service and graphic design that meets our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Positive customer feedback on language and travel program subsites Increased number of offers inquiries Consistent visual identity of our company websites

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All tasks were delivered on time. Good communication, quick replies.

What did you find most impressive or unique about this company?

The creativity, contact, and understanding my needs.

Are there any areas for improvement or something Brave New could have done differently?

Of course, not.

BACKGROUND

Please describe your company and your position there.

I'm the product designer of a fintech company. We are a payroll company operating in Egypt.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brave New, and what were your goals?

We were looking for a solution partner that has knowledge of new technologies like NextJS and, Gatsby to increase our website performance and traffic. We wanted to have a flexible CMS that can manage the content easily, and also allow us to integrate with different platforms like Salesforce, and Workable.

SOLUTION

How did you select this vendor and what were the deciding factors?

After interviewing similar companies we decide to continue BraveNew. Also, we got quite good references for them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

NextJS frontend. CMS with customization options, 3rd party app integrations, Performance updates, Responsive adaptation, Multi-language support.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 3 developers and 1 product manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our new website, we started to receive good feedback. The marketing team was very happy about the results. Website performance increased by 70% on desktop and 40% on mobile.

Describe their project management style, including communication tools and timeliness.

We mainly used Slack to maintain our daily communications. Also, we organized daily Zoom calls regards to needs.

What did you find most impressive or unique about this company?

They are very proactive, supportive, and solution-oriented. They never hesitate any discussion.

Are there any areas for improvement or something they could have done differently?

We are quite happy with the results so far, but CMS design could be improved.

BACKGROUND

Please describe your company and your position there.

Mr. Shuttle formerly KrakowShuttle is a fully licenced, locally owned and operated transport company. From the very beginning, we have specialized in professional transport for tourists and business travellers and provided reliable and efficient services.

MrShuttle’s strategy is based on a modern logistic management and professional customer services. Together with the great knowledge of the local transport area that made us a benchmark in the industry. Currently, we offer our services in several dozen cities around the world.

In the project, I was responsible for project coordination in terms of the implementation of the specifications, compliance with industry standards and financial settlements.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brave New, and what were your goals?

Our company has been on the market for several years. We know the needs of our clients and we knew that our website needs complete reconstruction. We wanted our travel booking service to be modern, fast and up to the standards that are known in the industry and to which customers are already accustomed.

Our collaboration with Brave New consisted of creating a completely new website that would allow people who love to travel on their own to book trips and transfers in a friendly way. Additionally, the website has been integrated with our proprietary tourist traffic management system.

SOLUTION

How did you select Brave New and what were the deciding factors? 

We came across Brave New thanks to the recommendation of a friendly company, with which we also cooperate in the field of optimisation and positioning of our websites

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Implementation of the Mr. Shuttle has been a very interesting challenge to face. From the beginning, we worked with the attitude that we are creating something unique. The most important issues we wanted to put emphasis on were: Simple and intuitive website interface on mobile devices.

Users often make reservations on the go, on mobile phones. We wanted to emphasise the convenience of use. Nobody wants to waste time on consecutive bookings when they can be sightseeing during that time! Trust. This type of cruise service must be trusted from the very beginning.

Users must feel that they are in safe hands and the tour or transfer purchased is of high quality. When designing the website, we made sure that the website exposes social proof. There is a significant amount of space for the opinions of satisfied customers or links to social media profiles, which prove the solidity of Mr. Shuttle. Transparency of offers. We buy our dream journeys and trips with "our eyes".

Proper presentation of the photos was of great importance. However, we only make a purchase decision when we receive answers to all questions that bother us. That is why we wanted each of the offers to have, in addition to the photo gallery, a section with a detailed description, departure schedule, frequently asked questions and the possibility of quick contact with an employee of Mr. Shuttle, when in doubt.

All of this made Mr. Shuttle a service that can fully compete with the largest competitors in the world

How many people from the Brave New team worked with you, and what were their positions?

The project team consisted of 9 people: Project Manager UX / UI Designer Webdesigner 2 x Full Stack Developer Back-end Developer Front-end Developer Content Manager Tester

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Convenient and intuitive interface, thanks to which users will be eager to become customers. We have created a website where buying trips and transfers is a real pleasure.

Describe their project management style, including communication tools and timeliness.

Thanks to regular weekly meetings, we were able to quickly see the results of the work. At each stage, Brave New provided the results of the work, and we were taken care of and notified about the next steps to be taken.

What did you find most impressive or unique about this company?

Fully committed to the project and listening to our needs

Are there any areas for improvement or something they could have done differently?

I would probably add another tester to the team