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Reliable IT for Growing Boston Businesses

Boston Managed IT helps businesses stay secure, productive, and supported with dependable IT services built for both day-to-day operations and long-term growth. We partner with organizations that need responsive support, stronger cybersecurity, and a practical approach to managing technology—without unnecessary complexity.

  • Min project size
    Undisclosed
  • Hourly rate
    $150 - $199 / hr
  • Employees
    2 - 9
  • Year founded
    Founded 2015
  • Languages

Overview by:

Reviewer avatar
Nicholas Salem
Founder & CEO About the Team

3 Languages that we service

  • English
  • Russian
  • Romanian

Select Focus Area
Application Platforms
Linux server
95%
Windows server
5%
Cybersecurity Technologies
Digital and IT Strategy Consulting Focus
Virtual CIO Services
40%
IT Governance
30%
IT Assessment
15%
IT Consolidation
15%
Frameworks and CMS
IT Managed Services Focus
Disaster Recovery
20%
Hardware
20%
Managed Software Application & Solutions
20%
Programming & Scripting
Python
80%
Typescript
20%
Industries
Medical
35%
Financial services
20%
Non-profit
20%
Legal
15%
Supply Chain, Logistics, and Transport
10%
Clients
Midmarket ($10M - $1B)
60%
Small Business (<$10M)
35%
Enterprise (>$1B)
5%

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate $150 - $199 /hr
Rating for cost 4.9 /5

What Clients Have Said

Boston Managed IT offers good value for cost, with services priced under $10,000 for various clients. Clients appreciate their responsiveness and effective IT support, aligning with budget constraints and providing tailored solutions.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 2 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Select a service to see pricing information

Boston Managed IT Review Insights

Overall Review Rating

4.9
  • Quality 4.9
  • Schedule 5.0
  • Cost 4.9
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Room for Client Education

    While clients appreciate the service, some express a desire for more educational support to better understand their tech decisions. This suggests an area for Boston Managed IT to enhance client engagement through educational initiatives.

  • Value for Money

    Clients find Boston Managed IT to offer good value for cost, with competitive pricing that fits various budgets. This affordability, combined with high-quality service, makes them a preferred choice among clients.

  • Positive Impact on Business Operations

    Boston Managed IT's services result in measurable improvements, such as increased efficiency, extended device lifespan, and better insurance rates. Their work enhances the professionalism and reliability of client IT systems.

  • Responsive Customer Support

    Clients commend Boston Managed IT for their responsiveness and efficiency, often resolving issues within hours. Their proactive approach and high-touch responsiveness are highlighted as key strengths.

  • Strong Project Management Skills

    Boston Managed IT is praised for their clear, organized, and well-managed project delivery. Clients consistently note their ability to meet deadlines and respond to needs promptly, ensuring minimal disruption to business operations.

  • Effective Communication Channels

    Communication with Boston Managed IT is facilitated through virtual meetings, emails, and messaging apps, ensuring clients can easily reach them. Their approachability and readiness to address client queries are well-regarded.

Boston Managed IT Reviews

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IT Consulting & Support Services for Law Group

  • IT Managed Services IT Strategy Consulting
  • Breach Detection & Incident Response
    +1
  • Confidential
  • Jan. 2021 - June 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"All was clear, organized and well-managed."

Jun 8, 2026
Owner, Special Needs Law Group of Massachusetts
Annette Hines
Verified
  • Legal
  • Framingham, Massachusetts
  • 1-10 Employees
  • Online Review
  • Verified

Boston Managed IT provided IT consulting and maintenance support for a law group. The team managed the client's data storage and security and handled their software and hardware maintenance.

Managed IT Services for Radiopharmaceutical Development Co

  • IT Managed Services
  • Confidential
  • Dec. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They are very responsive and ensure all our issues are taken care of."

Jun 5, 2026
COO, Radiopharmaceutical Development Company
Anonymous
Verified
  • Other industries
  • Boston, Massachusetts
  • 1-10 Employees
  • Online Review
  • Verified

Boston Managed IT provides IT management services for a radiopharmaceutical development company. The team is responsible for the client's devices and IT software, and handling any IT issues.

Managed IT Services for Accounting Consulting Firm

  • Cybersecurity IT Managed Services IT Strategy Consulting
  • $10,000 to $49,999
  • May 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The team's responsiveness was impressive, and they had a great culture."

May 8, 2026
CFO, Accounting Consulting Firm
Nancy R
Verified
  • Other industries
  • Boston, New York
  • 11-50 Employees
  • Online Review
  • Verified

Boston Managed IT provided ongoing managed IT services for an accounting consulting firm. The team supported the client's IT needs and provided security and expert advice.

Managed IT Services for Commercial Flooring Company

  • IT Managed Services
  • Managed Software Application & Solutions
    +2
  • Confidential
  • Apr. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team typically resolves our issues within hours."
May 8, 2026
President, Brodney Flooring LLC
Jack Cherewatti
Verified
  • Construction
  • Waltham, Massachusetts
  • 1-10 Employees
  • Online Review
  • Verified

Brodney Flooring LLC has hired Boston Managed IT to provide IT support. The team assists with troubleshooting technical issues, handling licenses, and managing email accounts.

Managed IT Services for Nonprofit Human Services Agency

  • Cybersecurity IT Managed Services IT Strategy Consulting
  • Hardware
    +1
  • Confidential
  • June 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The BMIT CEO and team members are very responsive to our needs."

May 7, 2026
Director of Marketing & Development, Opportunities for Inclusion
Joanne Raymond
Verified
  • Non-profit
  • Waltham, Massachusetts
  • 51-200 Employees
  • Online Review
  • Verified

Boston Managed IT provides managed IT services for a nonprofit human services agency. The team has updated the network and firewall, revised on-premise storage, and migrated email to a cloud-based solution.

Managed IT Services for Biotechnology Company

  • IT Managed Services
  • Managed Software Application & Solutions
    +4
  • Confidential
  • Sep. 2021 - Ongoing
4.5
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

"We're impressed with Boston Managed IT's high reliability, friendliness, and willingness to engage."

May 7, 2026
COO, STRM.BIO
David Raiser
  • Other industries
  • Cambridge, Massachusetts
  • 1-10 Employees
  • Online Review

Boston Managed IT provides managed IT services for a biotechnology company. The team offers help desk support, consults on data storage, IT policies, and Microsoft 365 optimization, and sources laptops.

Managed IT Services for Engineering Design Co

  • Cybersecurity IT Managed Services
  • Confidential
  • Feb. 2021 - May 2026
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

"They were always prompt and very responsive."

May 7, 2026
President, Pyramid Technical COnsutants, Inc.
William Nett
Verified
  • Medical
  • Waltham, Massachusetts
  • 11-50 Employees
  • Online Review
  • Verified

Boston Managed IT provided managed IT services for an engineering design company. The team established the client's company-wide network and provided IT security and backup services.

IT Services & Platform Migration for Support Consultancy

  • Cloud Consulting & SI IT Managed Services
  • Cloud Server Migration
  • $10,000 to $49,999
  • June 2023 - May 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"This company was patient and supportive from day 1."

May 7, 2026
President, Arise Consulting Service, Inc.
KEVIN Russo
Verified
  • Home Services
  • Waltham, Massachusetts
  • 11-50 Employees
  • Online Review
  • Verified

Boston Managed IT provided IT services for a special needs children support consultancy. The team was responsible for setting up an email and data system and transferring the client from a previous platform.

Managed IT Services for Inclusion Nonprofit

  • IT Managed Services
  • Application Security
    +1
  • Confidential
  • Aug. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"A mix of proactive planning and high-touch responsiveness characterizes their approach."

May 7, 2026
Executive Director, Opportunties for Inclusion
Roberto Moran
Verified
  • Non-profit
  • Waltham, Massachusetts
  • 51-200 Employees
  • Online Review
  • Verified

Boston Managed IT provides managed IT services for an inclusion nonprofit. The team offers 24/7 help desk support and ensures the client's digital systems comply with data privacy and reporting standards.

Showing 1-9 of 9 Reviews

Our Story

Boston Managed IT was built on a simple belief: small and mid-sized businesses deserve IT partners who are proactive, not just reactive. Founder Nicholas Salem saw an industry that had trained clients to accept slow response times and generic solutions — and set out to change that. Today, our team brings 25+ years of combined expertise across healthcare, legal, nonprofit, biotech, and more. We're here to turn your IT from a cost center into a competitive advantage. It's time to expe

Meet the Team

Nicholas Salem

Nicholas SalemFounder & CEO

Nicholas Salem is the founder and CEO of Boston Managed IT, a Boston-based MSP serving 183+ businesses across 15+ industries. He built BMIT on one conviction: small businesses deserve IT partners who are proactive, strategic, and actually show up.

Erich Shafer

Erich ShaferL1 Service Delivery Technician

Erich Shafer is a Service Delivery Technician with over 10 years of experience in the IT industry. He is highly skilled in troubleshooting and resolving technical issues for both hardware and software.

Daniel Ostrowski

Daniel OstrowskiL3 Service Delivery Technician

Daniel was raised in Michigan and earned a degree in marketing from the University of Michigan-Flint. As a child, he had a strong interest in computers and decided to pursue this passion as a career after the onset of the COVID pandemic.

What Sets Us Apart

We Know Your Industry

We don't learn on your dime. With clients across healthcare, legal, biotech, nonprofit, dental, and more, we bring ready-made expertise in the compliance requirements and workflows that matter to your business.

Proactive, Not Reactive

Most IT problems don't have to happen. We monitor, patch, and plan ahead so issues get caught before they cost you. Our clients stop dreading IT and start relying on it.

Real People, Real Response Times

When something goes wrong — or you just have a question — you reach someone who knows your environment and is ready to help.

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More
Verified Client Reviews
8
Overall Review Rating
4.9
Source
Clutch
Last Updated
June 8, 2026

Business Entity

Business Entity Name BMIT, Inc
Source Massachusetts Secretary of State
Jurisdiction of Formation Massachusetts
Date of Formation October 11, 2022
Status Active
Last Updated April 8, 2026
ID 001611855

Credit Report Results

International Credit Risk Assessment Not Rated
Source Creditsafe
Last Updated April 8, 2026

*Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.

Learn More About The Clutch Verification Process

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American Moving & Installation Inc. 🇺🇸

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Christie K.

A.R.I.S.E. Consulting Service, INC.

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A.R.I.S.E. Consulting Service, INC. Logotype

KEVIN Russo

Boston Managed IT

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Nicholas Salem

Opportunities for Inclusion

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Opportunities for Inclusion Logotype

Joanne Raymond

Opportunities for Inclusion Logotype

Roberto Moran

Pyramid Vietnam

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Pyramid Vietnam Logotype

William Nett

Special Needs Companies

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Special Needs Companies Logotype

Annette Hines

STRM.BIO

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STRM.BIO Logotype

David Raiser

Additional Connections

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