Black Kite Technologies Pvt Ltd

BACKGROUND

Please describe your company and position.

I am the CTO of Valam Services

Describe what your company does in a single sentence.

eCommerce Business of Medical Scrubs and providing IT services and consulting services. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Black Kite Technologies Pvt Ltd to accomplish?

• Making user friendly and secure eCommerce Website to sell medical scrubs
• Increase online presence of our business in US market with effective SEO techniques.

SOLUTION

How did you find Black Kite Technologies Pvt Ltd?

Online Search

Why did you select Black Kite Technologies Pvt Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Black Kite Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Black Kite Team has provided web design, development, and SEO services for our business. They assisted us in building our user friendly website, heped us in online marketing, adding products with great details and images, adding SEO friendly tags and successfully launching it live and provided post live support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The entire project—from initial design to final launch—was completed on time and within the planned budget. The smooth and timely launch enabled us to start marketing our products right away without any delays.
• Following the website launch and SEO optimization, we noticed a strong increase in organic traffic, reflecting improved visibility in search engines. Additionally, several of our targeted keywords started appearing on the first page of Google search results, which helped attract more relevant and interested visitors to our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Black Kite demonstrated strong project management throughout the entire engagement. From the very beginning, they maintained clear communication, set realistic timelines, and followed a structured development process. Each phase of the project from planning and design to development and deployment was well organized and executed efficiently.

What was your primary form of communication with Black Kite Technologies Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team was made up of technically sound and creative minds, which made a big difference in how the website looks and works. We also liked how they didn’t just do what we asked—they gave us smart suggestions we hadn’t thought of, spotted possible problems early, and always made sure everything was done properly. They truly went above and beyond to make the website the best it could be.

Are there any areas for improvement or something Black Kite Technologies Pvt Ltd could have done differently?

Not currently. We are very satisfied with the overall experience and the outcome of the project.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of ZyraMart

Describe what your company does in a single sentence.

Zyratech is a UK-based company delivering fresh groceries and everyday essentials right to your doorstep.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Black Kite Technologies Pvt Ltd to accomplish?

• Develop an ecommerce website for my grocery and daily essentials business
• Develop a mobile application to expand our customer reach.
• Increase the online presence of our business in the UK.
• Improve our digital infrastructure to drive higher conversions, streamline operations, and support future scalability.

SOLUTION

How did you find Black Kite Technologies Pvt Ltd?

Online Search

Why did you select Black Kite Technologies Pvt Ltd over others?

• High ratings
• Pricing fit our budget
• Really Good Domain Knowledge

How many teammates from Black Kite Technologies Pvt Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Black Kite provided us with complete web design, web development, mobile app development, and SEO services for our business. They built our e-commerce website and mobile application from the ground up, added products, implemented payment and delivery features, optimized it for search engines, and successfully launched both platforms live. They also supported us with initial marketing efforts to boost visibility and engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The e-commerce website and mobile application were successfully designed, developed, and launched on time and within the planned budget.
• Within the first few weeks of launch, we saw a significant increase in website traffic and mobile app downloads, showing strong early adoption from our target audience.
• The user-friendly design, seamless checkout, and real-time order tracking features led to a sharp rise in website traffic and mobile app downloads within the first few weeks.
• SEO efforts delivered measurable improvements in search rankings, and several targeted grocery-related keywords started appearing on the first page of Google, driving more qualified visitors.
• Online sales and order volume grew steadily after launch, indicating improved customer engagement and conversion rates.
• The new platforms reduced manual operational tasks through integrated inventory and order management, allowing us to process more orders with less effort.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Black Kite Technologies showed excellent project management for the ZyraMart project. They delivered every milestone on time, followed a clear and structured plan, and kept us updated with regular virtual meetings and progress reports. They were highly responsive to our feedback and often suggested better solutions when challenges came up. Their organized and proactive approach ensured the website, mobile app, and AI features were launched smoothly and on schedule.

What was your primary form of communication with Black Kite Technologies Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Black Kite Technologies was their ability to blend technical excellence with creative thinking. Instead of simply delivering what we asked for, they proposed innovative ideas that made our website and mobile app more intuitive, engaging, and scalable. They proactively identified challenges, suggested smarter solutions, and ensured every feature. They have really good domain knowledge. 

Are there any areas for improvement or something Black Kite Technologies Pvt Ltd could have done differently?

We are extremely satisfied with Black Kite Technologies and the results of the ZyraMart project. The team delivered the website, mobile app, and AI features on schedule and to a high standard. One minor area for improvement could be providing more detailed post-launch training or documentation for our internal teams to fully utilize all features from day one. Overall, their work exceeded our expectations and demonstrated true professionalism.

BACKGROUND

Please describe your company and position.

I am the Technical Consultant of Rose Car Wash

Describe what your company does in a single sentence.

We are a marketplace for car wash vendors who offer car wash services to customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Black Kite Technologies Pvt Ltd to accomplish?

• Develop a complete on-demand car wash platform for both customers and service providers.
• Build a cross-platform mobile app (iOS & Android) with seamless UI/UX.
• Enable real-time booking, service scheduling, and tracking with ETA.
• Design a car wash owner app to manage jobs, earnings, and availability.

SOLUTION

How did you find Black Kite Technologies Pvt Ltd?

Online Search

Why did you select Black Kite Technologies Pvt Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Black Kite Technologies Pvt Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved end-to-end design and development of a mobile-first platform for an on-demand car wash service. The scope included creating a customer-facing mobile app, a service provider app, a web-based admin panel, and a secure backend infrastructure. The system was designed to offer seamless booking, live tracking, secure payments, and efficient job.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful Launch on Both Platforms: The mobile app was launched on both iOS and Android within the agreed timeline and passed all store compliance checks on the first attempt.
• Admin Dashboard Enabled 100% Visibility:
  The client could view, manage, and analyze 100% of operations in real time using the centralized admin panel, improving decision-making.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• All key milestones—including wireframes, app prototypes, backend setup, testing phases, and final deployment—were delivered on or before deadlines. The team followed a structured timeline and met every commitment without compromising on quality.
• As the project evolved, our requirements also shifted slightly. The team at Black Kite handled this with a solution-oriented mindset, adjusting the development scope without disrupting timelines or budgets

What was your primary form of communication with Black Kite Technologies Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we liked most about working with Black Kite Technologies was that they truly got what we wanted—not just the tech stuff, but also how our business works. They didn’t just do what we told them; they shared helpful ideas to improve the app and make it easier to grow. They were easy to talk to, kept us updated regularly, and delivered everything on time. It felt like working with a helpful partner, not just a service provider.

Are there any areas for improvement or something Black Kite Technologies Pvt Ltd could have done differently?

Not currently. We are very satisfied with the overall experience and the outcome of the project.

I would contact them again for our next project.

BACKGROUND

Please describe your company and position.

 I am the Technical Project Lead of a healthcare company 

Describe what your company does in a single sentence.

The company is a multispecialty healthcare provider committed to delivering high-quality, patient-centered medical care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Black Kite Technologies Pvt Ltd to accomplish?

• Create structured pages for departments, doctor profiles, and services.
• Improve SEO performance and increase organic traffic.
• Develop a modern, responsive website that works seamlessly across devices.
• Implement a user-friendly online appointment booking system.

SOLUTION

How did you find Black Kite Technologies Pvt Ltd?

Referral

Why did you select Black Kite Technologies Pvt Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Black Kite Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Black Kite Technologies Pvt Ltd was engaged to design and develop a modern, responsive website for the company, a multispecialty healthcare provider. The scope included UI/UX design, frontend and backend development, CMS integration, and the implementation of an online appointment booking system. Key deliverables involved creating dynamic pages for doctor profiles and services, integrating WhatsApp chat and Google Maps, ensuring HIPAA-compliant data handling, and optimizing the site for SEO and fast performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The new website was launched on time and within budget, with zero downtime and full functionality across devices and browsers.
• Bounce rate dropped from 68% to 42%, indicating better user engagement and content relevance.
• Website started ranking on Google’s first page for multiple local healthcare-related keywords.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Black Kite Technologies demonstrated excellent project management throughout the engagement. They followed a clear and structured development process, including regular updates, milestone tracking, and review meetings. All major deliverables - including UI/UX designs, development phases, testing, and final deployment were completed on time and within the agreed timeline.
• The team was highly responsive to our needs, quickly implementing feedback and making adjustments as required. They maintained transparent communication via email and video calls, and were proactive in suggesting improvements.

What was your primary form of communication with Black Kite Technologies Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set Black Kite Technologies apart was their strong grasp of both technology and UX—particularly in the healthcare space. They skillfully transformed complex clinical needs into a sleek, user-friendly, and high-performing website.

Are there any areas for improvement or something Black Kite Technologies Pvt Ltd could have done differently?

Not at the moment. We’re very pleased with the overall experience and the successful delivery of the project.

BACKGROUND

Please describe your company and position.

I am the CEO of a financial services company.

Describe what your company does in a single sentence.

We provide financial Services to our clients. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Black Kite Technologies Pvt Ltd to accomplish?

• Develop a Marketing Website that showcase our work and service we provide
• Design and Develop Internal Process Management Tool

SOLUTION

How did you find Black Kite Technologies Pvt Ltd?

Referral

Why did you select Black Kite Technologies Pvt Ltd over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Black Kite Technologies Pvt Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I wanted to develop a CMS website that showcases our services and helps us increase our business's online presence. 

• WordPress Website for our Business showcase

We are required to develop software for our internal process of loan management and Customer management. This web-based software can manage the lead, loan inquiries, Complete end-to-end loan process, Commission management, and Agent management, Role Management, Referenal Commission and other modules.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Online Presence of our business increased; they did commendable work in website development and SEO optimization.

They built a platform that increases our internal team efficiency and enables us to manage more clients effectively and able to save cost and time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all items on time and followed a well-organized process. They were highly responsive to our needs, listened carefully to our requirements, and made adjustments whenever needed without delay. Communication was smooth, and their team consistently went above and beyond to ensure the success of our project. Their commitment, technical expertise, and dedication to quality exceeded our expectations.

What was your primary form of communication with Black Kite Technologies Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me the most about this company was their ability to deliver high-quality work while staying within a tight budget and timeline. Their deep technical knowledge, proactive communication, and willingness to go beyond the initial scope truly stood out. They didn’t just complete tasks—they understood our business goals and provided valuable suggestions that added real value

Are there any areas for improvement or something Black Kite Technologies Pvt Ltd could have done differently?

No, Black Kite team is awesome at what they do.

BACKGROUND

Please describe your company and position.

 I am the Senior Product support Manager of an insurance company 

Describe what your company does in a single sentence.

Insurance and membership

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Black Kite Technologies Pvt Ltd to accomplish?

• IT supports and Development

SOLUTION

How did you find Black Kite Technologies Pvt Ltd?

Referral

Why did you select Black Kite Technologies Pvt Ltd over others?

• Good value for cost
• Company values aligned

How many teammates from Black Kite Technologies Pvt Ltd were assigned to this project?

20

Describe the scope of work in detail. Please include a summary of key deliverables.

Member service online portal

mobile App

member enrollment portal

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

System stability 

function developed 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Most time deliveries on time and works later to align us time 

What was your primary form of communication with Black Kite Technologies Pvt Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me was their high availability. 

Are there any areas for improvement or something Black Kite Technologies Pvt Ltd could have done differently?

Domain knowledge 

BACKGROUND

Please describe your company and position.

I am the Owner of 14 Nodes IT Pvt Ltd

Describe what your company does in a single sentence.

IT Firm & Software Development 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Black Kite Technologies Pvt Ltd to accomplish?

• Software services
• IT services

SOLUTION

How did you find Black Kite Technologies Pvt Ltd?

Referral

Why did you select Black Kite Technologies Pvt Ltd over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Black Kite Technologies Pvt Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Insurance company software & Application development in Angular,Java,Ionic

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their hard working guys,there goal is clear,very enthusiastic, always available to help and much more 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very good response to my needs,they manage each and every thing fantastically.

What was your primary form of communication with Black Kite Technologies Pvt Ltd?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were enthusiastic, hardworking, and provided great value for our money.

Are there any areas for improvement or something Black Kite Technologies Pvt Ltd could have done differently?

No I don't think so