Big Bash Studio

BACKGROUND

Please describe your company and position.

 I am the head of design of a gaming company 

Describe what your company does in a single sentence.

gamified assesment We help companies assess & shortlist top graduate talent using online gamified assessments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Bash Studio to accomplish?
website design

SOLUTION

How did you find Big Bash Studio?

Online Search

Why did you select Big Bash Studio over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Other

How many teammates from Big Bash Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work – Website Design Project
This project encompassed the complete design and development of a modern, responsive, and user-friendly website tailored to the client's branding and functional requirements. The scope included conceptualization, wireframing, UI/UX design, content integration, and testing across multiple devices and browsers. Emphasis was placed on visual appeal, intuitive navigation, and optimal performance.

Key Deliverables:

• Custom website design aligned with brand identity
• Mobile-responsive layout and cross-browser compatibility
• User interface (UI) and user experience (UX) optimization
• Integration of key content and media assets
• Contact forms, CTA buttons, and social media links
• Basic SEO optimization and speed performance tuning
• Final website deployment and post-launch support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website redesign project yielded several measurable outcomes that clearly demonstrated its success and impact:

• Increased Engagement: Average time spent on site increased by 40%, indicating improved user interest and navigation flow.
• Lower Bounce Rate: Bounce rate dropped by 30%, reflecting more relevant and engaging content structure.
• Improved Mobile Accessibility: Mobile traffic rose by 50% due to responsive design improvements.
• Faster Load Times: Page load speed improved by 60%, enhancing overall user experience and SEO performance.
• Lead Generation: A 35% increase in contact form submissions and inquiries within the first 4 weeks of launch.
• Search Visibility: Organic search traffic improved by 25% due to basic SEO implementation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Big Bash Studio demonstrated excellent project management throughout the website design process. They delivered all milestones and final outputs on time, maintaining a clear timeline and professional workflow.

Their communication was prompt, transparent, and client-centric. They actively shared updates at each phase, and were quick to accommodate feedback or revision requests without compromising quality. The team showed a proactive approach, understanding our needs thoroughly and offering valuable suggestions where needed.

Overall, Big Bash Studio ensured a smooth and efficient experience from start to finish, with timely delivery, strong coordination, and exceptional responsiveness.

What was your primary form of communication with Big Bash Studio?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Big Bash Studio was its ability to combine creative design excellence with a deep understanding of user behavior. Its designs were not just visually impressive but also highly functional and user-centric.

Additionally, their attention to detail and willingness to go the extra mile—whether through proactive suggestions, quick turnarounds, or after-hours support—set them apart from typical design agencies. Their collaborative approach made us feel like true partners in the process, not just clients.

Their blend of creativity, reliability, and commitment to client satisfaction made the entire experience truly exceptional.

Are there any areas for improvement or something Big Bash Studio could have done differently?

While the overall experience with Big Bash Studio was highly positive, one area for potential improvement could be in the initial discovery or briefing phase. A slightly more structured onboarding process—with predefined templates or checklists for gathering requirements—could help streamline communication and reduce back-and-forth early on.

Additionally, although their responsiveness was excellent, occasionally more detailed documentation of design iterations or version tracking would have made the review process even smoother.

That said, these are minor areas in an otherwise seamless and professional experience, and we’re confident they’ll only continue to improve with each project.