Bend Marketing

BACKGROUND

Please describe your company and position.

I am the Director of Communications of Jesuit Conference

Describe what your company does in a single sentence.

The Jesuit Conference of Canada and the United States is the collaborating body of the five Jesuit provinces of Canada and the United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bend Marketing to accomplish?

• Overhaul of the Jesuit Conference flagship website Jesuits.org
• Overhaul of the five Jesuit province websites
• Development of a new website for a project called the Jesuit Media Lab
• Overhaul of our website BeAJesuit.org, which promotes vocations to the Society of Jesus

SOLUTION

How did you find Bend Marketing?

Referral

Why did you select Bend Marketing over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Bend Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bend led a redesign and overhaul of Jesuits.org and the five websites for the individual Jesuit provinces in the US and Canada -- a massive family of sites with a shared CMS. They also developed a standalone website for our new project called the Jesuit Media Lab and also a redesigned site for our outreach to young men interested in pursuing a vocation with the Jesuits (BeAJesuit.org).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The websites were deployed in a timely fashion with fantastic design and high usability. The Jesuit Media Lab website won top overall new website for 2024 from the Catholic Media Association, a national member organization. The BeAJesuit site won second prize new website in 2021, also from the CMA.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bend is very responsive. This latest project with them was massive -- five big sites, lots of constiuents, lots of moving parts. They stayed on top of it all. Whether via email or frequent Zoom calls or helpful Loom videos, I always felt like we were on the same page.

What was your primary form of communication with Bend Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They do it all -- Their values aligned with ours and Bend Marketing was extremely communicative, technically savvy, great at troubleshooting, and top-notch at design. We couldn't ask for more from a web designer/developer and will continue to work with them as long as they'll have us!

Are there any areas for improvement or something Bend Marketing could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Founder of Critchlow Leadership Consulting

Describe what your company does in a single sentence.

Customized leadership development for individuals and businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bend Marketing to accomplish?

• Website Design
• Website Launch

SOLUTION

How did you find Bend Marketing?

• Referral

Why did you select Bend Marketing over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Bend Marketing were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I came to Bend Marketing with the need for a brand new website for my brand new business. I had an idea of what I wanted but nothing concrete. Ashley worked diligently with me to narrow down what I needed in my website and provided several creative concepts for me to review. We were quick to settle on a design that I fell in love with. Once content was shared with him, design elements were added to elevate the website even more. The website launch was seamless and working with Bend was a breeze.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A beautiful and sleek website that is functional.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ashley was a great communicator. Everything was delivered in a timely manner. One item I enjoyed was the videos he would send sharing his thought process during website design as well as ones that were pertinent to answering any questions I may It truly felt as if we were working together, in person.

What was your primary form of communication with Bend Marketing?

• Email or Messaging App

What did you find most impressive or unique about this company?

The care and attention to making sure I was happy with the design and all elements of the website.

Are there any areas for improvement or something Bend Marketing could have done differently?

Not that I can think of. This was the third time I've worked with a website developer and it was the smoothest experience I've had by far.

BACKGROUND

Please describe your company and position.

I am the Co-founder and CPO of Hone technologies inc

Describe what your company does in a single sentence.

We help restaurants improve profitability by offering bookkeeping, reporting and insights as a single packaged.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bend Marketing to accomplish?

• New Website
• SEO

SOLUTION

How did you find Bend Marketing?

Referral

Why did you select Bend Marketing over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Bend Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a previous agency develop our first website but we needed a refresh. Bend was able to work with our financial and time constraints to coach us through the process of building out a brand new site. Start to finish, we got it done in about 6 weeks. After about 10 months of working together we decided to expand our scope to add SEO. We had no prior investment here.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They did a fantastic job of setting, managing and ultimately exceeding expectations on the website build. On an ongoing basis they have maintained the underlying site technology, including dealing with security issues. They are very data-driven and excellent communicators. We get a regular monthly report on all activities performed, metrics, and often some suggestions for improvement. 

For SEO, we also get a regular monthly update with clear before and after metrics to show us progress/ROI for our investment, in this case, improvements in search performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're absolutely top-notch! We actually look at some of their practices while trying to improve our own practices. They are normally on schedule and when delayed, they manage expectations well. They generally respond within hours.

What was your primary form of communication with Bend Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are small, one might say "boutique", yet maintain a very high level of service, responsiveness, and above all, quality. Furthermore, they deliver good value for money which we also appreciate as a small early-stage business.

Are there any areas for improvement or something Bend Marketing could have done differently?

Not at all!

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Runewood Rosary Co. We make durable, Tolkien-inspired rosaries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bend Marketing to accomplish for Runewood Rosary Co.?

We needed to increase sales on our website.

SOLUTION

What was the scope of their involvement?

Bend Marketing has informed website creation and optimization, monthly newsletter and email marketing, social media management, and SEO. Regarding the website, they’ve handled design, development, and content.

What is the team composition?

We’ve worked with 2–5 teammates from Bend Marketing.

How did you come to work with Bend Marketing?

We found them through an online search. We chose them because they were a great culture fit and their company values aligned with ours.

What is the status of this engagement?

We started working together in July 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen increased sales and ROAS. Sales have tripled compared to a year ago, and ROAS averages between 4 and 5. We’ve also seen increased email engagement.

How did Bend Marketing perform from a project management standpoint?

We primarily communicate through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We’re impressed by their shared values and the increase in sales.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the Practice Manager of Legacy Vein Clinic

Describe what your company does in a single sentence.

Specialty Healthcare

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bend Marketing to accomplish?

• Increase web traffic
• Update website

SOLUTION

How did you find Bend Marketing?

Personal relationship

Why did you select Bend Marketing over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Bend Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In our first 9 months, we hit a record on new patient consults scheduled in a month. We have seen a steady increase in web traffic since the new website launched.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in new patient volume and traffic to our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bend has been very timely on their deliverables. They set reasonable timelines and always meet them. Bend has listened well to our needs and asked a lot of great questions to understand us and our target audience.

What was your primary form of communication with Bend Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their reporting is very helpful. This allows us to see exactly the value for our money.

Are there any areas for improvement or something Bend Marketing could have done differently?

None