Bangluxor

BACKGROUND

Introduce your business and what you do there.

We arrange events, both for companies and for weddings and other occasions. I’m an event planner at the company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

Because of the pandemic, we had to upgrade our website and improve our virtual engagement with clients.

SOLUTION

What was the scope of their involvement?

BangLUXOR developed our new website and implemented a CRM into the platform. We liked the front page that they made initially, and that design was replicated on all other pages.

What is the team composition?

We were in touch mainly with Andrés (CEO). I believe he worked with one other teammate.

How did you come to work with BangLUXOR Agency?

We created an RFP on a freelancing platform and received multiple proposals, out of which we liked BangLUXOR’s the most. Andrés sent us a design proposal free of charge. 

How much have you invested with them?

The project cost around $10,000. 

What is the status of this engagement?

We started working with BangLUXOR in mid-March 2020 when the lockdown was starting in Colombia, and the project ended in April or early-May 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This is a tricky question, given that we started working on the new site during the pandemic, and events are practically forbidden in Colombia now. As such, there aren’t a lot of people coming to the website. We’ve had a few people contact us, but it’s a difficult time.

However, the CRM system allows us to work better as a company. We’ve linked the site with our social networks, and clients like its design a lot. 

How did BangLUXOR Agency perform from a project management standpoint?

We didn’t have to communicate excessively, and the relationship was fluid. BangLUXOR made all the changes we asked for within a week. The process was really strong. We talked with Andrés via phone and email.

What did you find most impressive about them?

The design proposal they sent us was exactly what we wanted. BangLUXOR was amazing in terms of design. They probably based that design on our old website, and they simply did it.

Are there any areas they could improve?

They could work a little faster.

Do you have any advice for future clients of theirs?

It’s important to be open about what you want and make sure you know what that is. Once you ask for it, BangLUXOR will do it.

BACKGROUND

Please describe your company and your position there.

We are a team of professionals who specialize in Labor, and Social Security Law, highly trained to provide our clients with responsible advice that allows them to know and clarify any doubts that may arise in labor and pension matters. I work for my law firm Jcardenas Abogados, I am the CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BangLUXOR Agency?

The company advised us on the website design, print advertising and digital marketing

What were your goals for this project?

Our main objective was to create and position our company on the web and social networks.

SOLUTION

How did you select BangLUXOR Agency?

I found online and then i checked some references

Describe the project in detail.

The project consisted of the design of the website, consulting in digital marketing, design of corporate business cards.

What was the team composition?

Initially there was direct contact with a lawyer who approved the designs and themes, finally we reviewed and approved the final project with the management

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The design of the blog, with which we make ourselves known on social networks, attracting clients to our law firm.

How effective was the workflow between your team and theirs?

It was a team effort, where we reviewed progress, suggested changes, accepted suggestions, and met to define relevant project topics.

What did you find most impressive about this company?

Their professionalism, experience, and compliance in the advancement and delivery of the project were very impressive.

Are there any areas for improvement?

I consider that they could increase the number of hours of training to the final client, for the management of the blog and modifications in the web page

BACKGROUND

Introduce your business and what you do there.

I’m the founder of EarStrap, an ear correction tape producer.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

We needed to create a website to put our product online and manage payments, shipping, and other management processes.

SOLUTION

What was the scope of their involvement?

They were in charge of the development and design of the website. They used Wordpress and Bootstrap.

What is the team composition?

We worked with 5 people, including a project manager, a consultant, and designers.

How did you come to work with  BangLUXOR Agency?

We found them via Google and asked for a quote. We received proposals from seven different companies but we liked Bangluxor’s portfolio and proposal the most. 

How much have you invested in them?

We spent about $3,400.

What is the status of this engagement?

We started in August 2020 and finished that October.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything worked perfectly, they were very agile and provided us with great recommendations so the results were even better than we expected. 

How did  BangLUXOR Agency perform from a project management standpoint?

Everything was great, they were always available. Whenever we contacted them, they responded immediately, so the communication and the whole process was very agile, this is why we managed to finish the project in such a short time.

We communicated via WhatsApp and email.

What did you find most impressive about them?

The quality of design and usability was outstanding. 

Are there any areas they could improve?

I couldn’t say anything, we are very happy with their work.

BACKGROUND

Introduce your business and what you do there.

I am a writer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

I wanted to have a webpage where I could include all my books.

SOLUTION

What was the scope of their involvement?

I also do reviews of books and coordinate different book clubs. I wanted BangLUXOR to help me include all of these different perspectives of my writing. They were very good. The website was built from scratch.

What is the team composition?

I worked with one person, who I had never met.

How did you come to work with BangLUXOR Agency?

I believe I found them online. I searched for different options, and they sent me a proposal. I looked at the referrals they had and felt that they were perfect for me.

How much have you invested in them?

I’ve spent around $500.

What is the status of this engagement?

I started working with them in 2019, and they just finished something that I needed about a month ago in September 2020. They have been taking care of fixing issues since then.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They are very good. I believe they are not only very good in the technical aspects, but especially when it comes to client service. I had previous experiences with other companies, and the very complicated part was that I could no longer contact the people I worked with and get proper client service. BangLUXOR was always ready for me, and the person I worked with would always return my calls or emails. He would help me with my requests.

How did BangLUXOR Agency perform from a project management standpoint?

It was very good. We always had conversations by telephone, Skype, or any platform.

What did you find most impressive about them?

I would say it is the design and their client service.

Are there any areas they could improve?

No, I don’t have anything in mind right now. They provide good service.

Do you have any advice for potential customers?

Be very precise with the information you provide them with. Whenever you give them the full amount of information, they will deliver good service as well as a very good product.

BACKGROUND

Please describe your company and your position there.

I am the Manager of the The "National Bicycle Forum - FNB" is an event that is born of citizenship and serves as a catalyst and meeting point for people, communities, enterprises, companies, institutions, NGOs and administrations. development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BangLUXOR Agency?

We hired BangLUXOR Agency to improve the home page of the National Bicycle Forum website, and to support us in the construction of a module through which people would have access to the event's agenda.

What were your goals for this project?

The objectives of the project were to make the home page of our website more attractive, intuitive, organized, and that people could easily access the agenda of the forum activities. Likewise, once people viewed the agenda, they could firstly save and schedule the selected activity in their personal calendars, and secondly enter the link of the specific activity and access it.

SOLUTION

How did you select BangLUXOR Agency?

We selected BangLUXOR Agency for its background and excellent recommendations from others who had already worked with the agency. It was a high-level recommendation.

Describe the project in detail.

Once we selected BangLUXOR Agency we had 2 previous meetings to detail the process and describe what we wanted to solve and have on our website.

Subsequently, the agency presented us with a proposal of how the home page and other requested details would look, and we immediately gave it approval, since what they exposed us contained absolutely everything we wanted, but above all, within the time required by us.

Once the design and other details were approved, the agency began the process of adjustments and creation, and delivered the project in the agreed time with a high level of quality.

What was the team composition?

We always talk to the project leader. But we were informed that there was a team of at least 2 people to support the process. Team that was always constantly attentive to our requirements, and that provided solutions immediately

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

From the moment the agency started the work and delivered the results, we had a 100% increase in visits to the website. The comments that came to us were always fulfilled where they highlighted exactly what we had asked for, an intuitive, orderly and easy to access page.

It is noteworthy that our event was virtual, so the improvement of the page made by the agency was crucial for said event

How effective was the workflow between your team and theirs?

The project leader was always ready for us. He always responded to our calls and requests. He was always organized, and attentive, but above all, he quickly met our needs given the required time conditions.

What did you find most impressive about this company?

The quality, speed and impeccable service. Likewise, they were extremely creative with our needs in how to access the agenda from the website.

Are there any areas for improvement?

I consider that they are a high-level agency that has managed to articulate quality and speed. We are more than grateful and pleased with theri work

BACKGROUND

Introduce your business and what you do there.

I’m a legal representative at a law firm.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

We hired them to develop our website. They have also helped us with digital marketing and web positioning.

SOLUTION

What was the scope of their involvement?

They used WordPress for our website, and they incorporated a chatbot.

What is the team composition?

We worked directly with 3 people. 

How did you come to work with BangLUXOR Agency?

They were referred by another law firm. We contacted them along with other companies that had been referred but after consulting with all of them we realized that in terms of development, portfolio, and proposal, BangLUXOR Agency was the best fit for our needs. 

How much have you invested in them?

We spent about 4 million Colombian pesos.

What is the status of this engagement?

We started working with them in April of this year, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project has been successful. We have increased our client intake since we started with the digital strategy.

How did  BangLUXOR Agency perform from a project management standpoint?

We had worked with other agencies before, so I can confidently say that BangLUXOR Agency’s services are outstanding. They have been available immediately all the time, their communications were constant and the results were great.

What did you find most impressive about them?

They were able to understand perfectly the needs and ideas of the company. They exceeded our expectations at manifesting exactly what we wanted to transmit to our clients. In addition, their availability and agility were also outstanding. 

Are there any areas they could improve?

No, I couldn’t say anything bad about them, their attention was flawless.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of a decor shop. My wife and I started this company last year. We started it because my wife has a gift in making handcrafted flowers and we wanted to start producing some extra income. We focus on making handcrafted products for any holiday occasion including decorations, centerpieces, and other things.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

We needed to build our online presence.

SOLUTION

What was the scope of their involvement?

The main feature that we wanted was to have a “build your own” feature for our clients on our website. Our clients are now able to go to the website and click on “build your own,” and they can select certain items and customize themselves. 

What is the team composition?

If I’m not mistaken, there were two or three people.

How did you come to work with BangLUXOR Agency?

My dad had contracted BangLUXOR to create a website for his company, and we liked all the work that they did. We wanted to hire them because they’re very professional and customer service-oriented. 

How much have you invested in them?

We’ve spent no more than $400 so far.

What is the status of this engagement?

We started with them in June 2020, and we’re still working together. They’re going to work on my marketing program.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve had a great impact. Our clients can see we’re a legit company, and also the perception and presentation that the website has looks and feels like we are an already established company. They were really focused on creating what we needed. For the price that they gave us, the features that they delivered were really nice.

How did BangLUXOR Agency perform from a project management standpoint?

We were in contact with the general manager. We communicated with them through WhatsApp or email. They were very responsive and would respond in less than two hours.

What did you find most impressive about them?

Their communication is impressive. They were very open to our needs and actually listened. They always reply to any questions we have.

Are there any areas they could improve?

Honestly, there is nothing I can think of right now. The only thing that I would say is that when they do the presentation for the website, they could also include something about marketing.

Do you have any advice for potential customers?

Be very specific about what you need. They are really good at what they do, but if you don’t know what you want, it will be hard for them to deliver what you need.

BACKGROUND

Introduce your business and what you do there.

I'm the head of communications at an educational institution.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

We were looking to improve the college’s communications. In the 60 years of history of the institution, there had never been a communications office, and I'm the first person working on communications. Within our communications strategy was updating the website, which is why we came to work with Bangluxor.

SOLUTION

What was the scope of their involvement?

They built our website and managed all the technical details themselves. 

What is the team composition?

I worked directly with one person but know he worked with two people more, so it was a total of three people.

How did you come to work with BangLUXOR Agency?

They came to us to present their portfolio. When I started with this strategy, I realized that their proposal was perfectly in tune with what we were looking for.

How much have you invested in them?

We spent around $1,200.

What is the status of this engagement?

We started the first contacts around February 2020, and they started working by March 2020. The project just finished up in August 2020. It took a bit longer due to delays caused by the pandemic, but everything worked perfectly despite that.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have just finished with the website’s migration, but it hasn’t been publicly promoted. We have started sharing it and have seen positive feedback so far. The changes on the site are great and it's become a tool to get us closer to our clients and students.

How did BangLUXOR Agency perform from a project management standpoint?

The communication was very direct via phone calls or emails. Everything was very fluid, and their attention to detail was excellent. 

What did you find most impressive about them?

Their customer service was very proactive and attentive. They were always anticipating our needs.

Are there any areas they could improve?

They did a very good job.

BACKGROUND

Please describe your company and position.

I am the Marketing manager of Cied

Describe what your company does in a single sentence.

Healthcare company in Colombia

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bangluxor to accomplish?

• Create a functional and attractive website. 
• Get the necessary training to manage it.

SOLUTION

How did you find Bangluxor?

Referral

Why did you select Bangluxor over others?

• High ratings
• Referred to me

How many teammates from Bangluxor were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I had an excellent experience with Bangluxor, from the initial brief to the website's execution and after-sales service. I'm very satisfied with the attention from the entire team. Laura was always helpful in resolving any issues or concerns I had throughout the process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A functional and attractive website increased traffic to it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very attentive to completing the reviews and always had the best attitude to make changes or corrections.

What was your primary form of communication with Bangluxor?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The attention and professionalism with which they approach this work are important. In this sector, it's very common to find freelancers who don't deliver.

Are there any areas for improvement or something Bangluxor could have done differently?

Everything's great!

BACKGROUND

Please describe your company and position.

I am the Marketing and Advertising Coordinator of UNINPAHU

Describe what your company does in a single sentence.

University foundation with technical, technological, professional, and specialized programs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bangluxor to accomplish?

• Website development
• SEO
• UX UI

SOLUTION

How did you find Bangluxor?

Referral

Why did you select Bangluxor over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Bangluxor were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I developed our website flawlessly, focusing on user experience, data measurement, and ease of management. I delivered the developed and improved website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Renewed design of the entire website, reliability in data measurement, easy and intuitive management of the site, loading speed,

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They met the planned deadlines, responded to our needs by listening and supporting us at every moment.

What was your primary form of communication with Bangluxor?

Virtual Meeting

What did you find most impressive or unique about this company?

Your compliance with all deliverables, in time and quality

Are there any areas for improvement or something Bangluxor could have done differently?

We were really pleased with their service; it was impeccable.