Bangluxor

BACKGROUND

Introduce your business and what you do there.

We arrange events, both for companies and for weddings and other occasions. I’m an event planner at the company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

Because of the pandemic, we had to upgrade our website and improve our virtual engagement with clients.

SOLUTION

What was the scope of their involvement?

BangLUXOR developed our new website and implemented a CRM into the platform. We liked the front page that they made initially, and that design was replicated on all other pages.

What is the team composition?

We were in touch mainly with Andrés (CEO). I believe he worked with one other teammate.

How did you come to work with BangLUXOR Agency?

We created an RFP on a freelancing platform and received multiple proposals, out of which we liked BangLUXOR’s the most. Andrés sent us a design proposal free of charge. 

How much have you invested with them?

The project cost around $10,000. 

What is the status of this engagement?

We started working with BangLUXOR in mid-March 2020 when the lockdown was starting in Colombia, and the project ended in April or early-May 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This is a tricky question, given that we started working on the new site during the pandemic, and events are practically forbidden in Colombia now. As such, there aren’t a lot of people coming to the website. We’ve had a few people contact us, but it’s a difficult time.

However, the CRM system allows us to work better as a company. We’ve linked the site with our social networks, and clients like its design a lot. 

How did BangLUXOR Agency perform from a project management standpoint?

We didn’t have to communicate excessively, and the relationship was fluid. BangLUXOR made all the changes we asked for within a week. The process was really strong. We talked with Andrés via phone and email.

What did you find most impressive about them?

The design proposal they sent us was exactly what we wanted. BangLUXOR was amazing in terms of design. They probably based that design on our old website, and they simply did it.

Are there any areas they could improve?

They could work a little faster.

Do you have any advice for future clients of theirs?

It’s important to be open about what you want and make sure you know what that is. Once you ask for it, BangLUXOR will do it.

BACKGROUND

Please describe your company and your position there.

We are a team of professionals who specialize in Labor, and Social Security Law, highly trained to provide our clients with responsible advice that allows them to know and clarify any doubts that may arise in labor and pension matters. I work for my law firm Jcardenas Abogados, I am the CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BangLUXOR Agency?

The company advised us on the website design, print advertising and digital marketing

What were your goals for this project?

Our main objective was to create and position our company on the web and social networks.

SOLUTION

How did you select BangLUXOR Agency?

I found online and then i checked some references

Describe the project in detail.

The project consisted of the design of the website, consulting in digital marketing, design of corporate business cards.

What was the team composition?

Initially there was direct contact with a lawyer who approved the designs and themes, finally we reviewed and approved the final project with the management

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The design of the blog, with which we make ourselves known on social networks, attracting clients to our law firm.

How effective was the workflow between your team and theirs?

It was a team effort, where we reviewed progress, suggested changes, accepted suggestions, and met to define relevant project topics.

What did you find most impressive about this company?

Their professionalism, experience, and compliance in the advancement and delivery of the project were very impressive.

Are there any areas for improvement?

I consider that they could increase the number of hours of training to the final client, for the management of the blog and modifications in the web page

BACKGROUND

Introduce your business and what you do there.

I’m the founder of EarStrap, an ear correction tape producer.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

We needed to create a website to put our product online and manage payments, shipping, and other management processes.

SOLUTION

What was the scope of their involvement?

They were in charge of the development and design of the website. They used Wordpress and Bootstrap.

What is the team composition?

We worked with 5 people, including a project manager, a consultant, and designers.

How did you come to work with  BangLUXOR Agency?

We found them via Google and asked for a quote. We received proposals from seven different companies but we liked Bangluxor’s portfolio and proposal the most. 

How much have you invested in them?

We spent about $3,400.

What is the status of this engagement?

We started in August 2020 and finished that October.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything worked perfectly, they were very agile and provided us with great recommendations so the results were even better than we expected. 

How did  BangLUXOR Agency perform from a project management standpoint?

Everything was great, they were always available. Whenever we contacted them, they responded immediately, so the communication and the whole process was very agile, this is why we managed to finish the project in such a short time.

We communicated via WhatsApp and email.

What did you find most impressive about them?

The quality of design and usability was outstanding. 

Are there any areas they could improve?

I couldn’t say anything, we are very happy with their work.

BACKGROUND

Introduce your business and what you do there.

I am a writer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

I wanted to have a webpage where I could include all my books.

SOLUTION

What was the scope of their involvement?

I also do reviews of books and coordinate different book clubs. I wanted BangLUXOR to help me include all of these different perspectives of my writing. They were very good. The website was built from scratch.

What is the team composition?

I worked with one person, who I had never met.

How did you come to work with BangLUXOR Agency?

I believe I found them online. I searched for different options, and they sent me a proposal. I looked at the referrals they had and felt that they were perfect for me.

How much have you invested in them?

I’ve spent around $500.

What is the status of this engagement?

I started working with them in 2019, and they just finished something that I needed about a month ago in September 2020. They have been taking care of fixing issues since then.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They are very good. I believe they are not only very good in the technical aspects, but especially when it comes to client service. I had previous experiences with other companies, and the very complicated part was that I could no longer contact the people I worked with and get proper client service. BangLUXOR was always ready for me, and the person I worked with would always return my calls or emails. He would help me with my requests.

How did BangLUXOR Agency perform from a project management standpoint?

It was very good. We always had conversations by telephone, Skype, or any platform.

What did you find most impressive about them?

I would say it is the design and their client service.

Are there any areas they could improve?

No, I don’t have anything in mind right now. They provide good service.

Do you have any advice for potential customers?

Be very precise with the information you provide them with. Whenever you give them the full amount of information, they will deliver good service as well as a very good product.

BACKGROUND

Please describe your company and your position there.

I am the Manager of the The "National Bicycle Forum - FNB" is an event that is born of citizenship and serves as a catalyst and meeting point for people, communities, enterprises, companies, institutions, NGOs and administrations. development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BangLUXOR Agency?

We hired BangLUXOR Agency to improve the home page of the National Bicycle Forum website, and to support us in the construction of a module through which people would have access to the event's agenda.

What were your goals for this project?

The objectives of the project were to make the home page of our website more attractive, intuitive, organized, and that people could easily access the agenda of the forum activities. Likewise, once people viewed the agenda, they could firstly save and schedule the selected activity in their personal calendars, and secondly enter the link of the specific activity and access it.

SOLUTION

How did you select BangLUXOR Agency?

We selected BangLUXOR Agency for its background and excellent recommendations from others who had already worked with the agency. It was a high-level recommendation.

Describe the project in detail.

Once we selected BangLUXOR Agency we had 2 previous meetings to detail the process and describe what we wanted to solve and have on our website.

Subsequently, the agency presented us with a proposal of how the home page and other requested details would look, and we immediately gave it approval, since what they exposed us contained absolutely everything we wanted, but above all, within the time required by us.

Once the design and other details were approved, the agency began the process of adjustments and creation, and delivered the project in the agreed time with a high level of quality.

What was the team composition?

We always talk to the project leader. But we were informed that there was a team of at least 2 people to support the process. Team that was always constantly attentive to our requirements, and that provided solutions immediately

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

From the moment the agency started the work and delivered the results, we had a 100% increase in visits to the website. The comments that came to us were always fulfilled where they highlighted exactly what we had asked for, an intuitive, orderly and easy to access page.

It is noteworthy that our event was virtual, so the improvement of the page made by the agency was crucial for said event

How effective was the workflow between your team and theirs?

The project leader was always ready for us. He always responded to our calls and requests. He was always organized, and attentive, but above all, he quickly met our needs given the required time conditions.

What did you find most impressive about this company?

The quality, speed and impeccable service. Likewise, they were extremely creative with our needs in how to access the agenda from the website.

Are there any areas for improvement?

I consider that they are a high-level agency that has managed to articulate quality and speed. We are more than grateful and pleased with theri work

BACKGROUND

Introduce your business and what you do there.

I’m a legal representative at a law firm.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

We hired them to develop our website. They have also helped us with digital marketing and web positioning.

SOLUTION

What was the scope of their involvement?

They used WordPress for our website, and they incorporated a chatbot.

What is the team composition?

We worked directly with 3 people. 

How did you come to work with BangLUXOR Agency?

They were referred by another law firm. We contacted them along with other companies that had been referred but after consulting with all of them we realized that in terms of development, portfolio, and proposal, BangLUXOR Agency was the best fit for our needs. 

How much have you invested in them?

We spent about 4 million Colombian pesos.

What is the status of this engagement?

We started working with them in April of this year, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project has been successful. We have increased our client intake since we started with the digital strategy.

How did  BangLUXOR Agency perform from a project management standpoint?

We had worked with other agencies before, so I can confidently say that BangLUXOR Agency’s services are outstanding. They have been available immediately all the time, their communications were constant and the results were great.

What did you find most impressive about them?

They were able to understand perfectly the needs and ideas of the company. They exceeded our expectations at manifesting exactly what we wanted to transmit to our clients. In addition, their availability and agility were also outstanding. 

Are there any areas they could improve?

No, I couldn’t say anything bad about them, their attention was flawless.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of a decor shop. My wife and I started this company last year. We started it because my wife has a gift in making handcrafted flowers and we wanted to start producing some extra income. We focus on making handcrafted products for any holiday occasion including decorations, centerpieces, and other things.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

We needed to build our online presence.

SOLUTION

What was the scope of their involvement?

The main feature that we wanted was to have a “build your own” feature for our clients on our website. Our clients are now able to go to the website and click on “build your own,” and they can select certain items and customize themselves. 

What is the team composition?

If I’m not mistaken, there were two or three people.

How did you come to work with BangLUXOR Agency?

My dad had contracted BangLUXOR to create a website for his company, and we liked all the work that they did. We wanted to hire them because they’re very professional and customer service-oriented. 

How much have you invested in them?

We’ve spent no more than $400 so far.

What is the status of this engagement?

We started with them in June 2020, and we’re still working together. They’re going to work on my marketing program.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve had a great impact. Our clients can see we’re a legit company, and also the perception and presentation that the website has looks and feels like we are an already established company. They were really focused on creating what we needed. For the price that they gave us, the features that they delivered were really nice.

How did BangLUXOR Agency perform from a project management standpoint?

We were in contact with the general manager. We communicated with them through WhatsApp or email. They were very responsive and would respond in less than two hours.

What did you find most impressive about them?

Their communication is impressive. They were very open to our needs and actually listened. They always reply to any questions we have.

Are there any areas they could improve?

Honestly, there is nothing I can think of right now. The only thing that I would say is that when they do the presentation for the website, they could also include something about marketing.

Do you have any advice for potential customers?

Be very specific about what you need. They are really good at what they do, but if you don’t know what you want, it will be hard for them to deliver what you need.

BACKGROUND

Introduce your business and what you do there.

I'm the head of communications at an educational institution.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

We were looking to improve the college’s communications. In the 60 years of history of the institution, there had never been a communications office, and I'm the first person working on communications. Within our communications strategy was updating the website, which is why we came to work with Bangluxor.

SOLUTION

What was the scope of their involvement?

They built our website and managed all the technical details themselves. 

What is the team composition?

I worked directly with one person but know he worked with two people more, so it was a total of three people.

How did you come to work with BangLUXOR Agency?

They came to us to present their portfolio. When I started with this strategy, I realized that their proposal was perfectly in tune with what we were looking for.

How much have you invested in them?

We spent around $1,200.

What is the status of this engagement?

We started the first contacts around February 2020, and they started working by March 2020. The project just finished up in August 2020. It took a bit longer due to delays caused by the pandemic, but everything worked perfectly despite that.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have just finished with the website’s migration, but it hasn’t been publicly promoted. We have started sharing it and have seen positive feedback so far. The changes on the site are great and it's become a tool to get us closer to our clients and students.

How did BangLUXOR Agency perform from a project management standpoint?

The communication was very direct via phone calls or emails. Everything was very fluid, and their attention to detail was excellent. 

What did you find most impressive about them?

Their customer service was very proactive and attentive. They were always anticipating our needs.

Are there any areas they could improve?

They did a very good job.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing analyst at Diempaques. We provide specialized packaging solutions for the cosmetic, dermocosmetic, pharmaceutical, and home care sectors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bangluxor?

We needed Bangluxor’s support to strengthen our digital presence and elevate our brand positioning. Our main objective was to develop a modern, user-friendly website that clearly communicated our portfolio, improved navigation, and enhanced the overall customer experience. We also aimed to create a platform that better reflected our trajectory, expertise, and commitment to innovation while supporting lead generation and business growth. Additionally, we wanted to optimize site performance and ensure scalability for future digital initiatives.

SOLUTION

What was the scope of their involvement?

Bangluxor has managed the full development and implementation of our new website. The scope of work includes strategic planning, UX/UI design, web development, and technical optimization. Key deliverables include website structure and information architecture, UX/UI design aligned with our brand identity, development and implementation of the new website, mobile optimization and responsive design, performance optimization to improve loading speed, basic SEO setup and on-page optimization, integration of contact forms for lead generation, and testing, QA, and launch support.

What is the team composition?

We’ve worked with 2–5 teammates from Bangluxor.

How did you come to work with Bangluxor?

We found Bangluxor through an online search. We chose them over other options because they had high ratings, a great culture fit, good value for cost, and we liked their previous work.

What is the status of this engagement?

We worked together from December 2025 to March 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Bangluxor’s work has helped us create a more modern, intuitive, and scalable digital platform that better represents Diempaques and supports our business growth. The project has allowed us to achieve clear improvements in terms of image, structure, and UX. The new website reflects our brand identity and trajectory more professionally. In addition, we’ve developed a more organized structure and intuitive navigation, making it easier for users to quickly find information and explore our product portfolio. It has also resulted in a more modern and cohesive visual experience, aligned with the positioning we want to project as a company. Overall, the result is a clearer, more functional platform aligned with our growth vision.

We haven’t gathered enough data to measure long-term performance indicators, such as traffic growth or user engagement, as the website has been live for less than a week. However, we’ve already received three organic leads through the website. We’re currently monitoring key metrics, including user behavior and site performance, to evaluate its impact over time. For now, the improvements are primarily reflected in the renewed visual identity, a clearer structure, and an enhanced UX. We expect to assess measurable results more accurately as we collect more data in the coming weeks and months.

How did Bangluxor perform from a project management standpoint?

Overall, Bangluxor has delivered within the expected timeframe. At the beginning, there were some adjustments to the delivery timeline, partly because it was initially estimated that the website would be simpler to develop. However, as the process progressed, the breadth and robustness of our product portfolio became more evident, which required a greater level of work and led to some delays in the early stages.

Once the full scope of the project was clearly understood, the management process became much smoother, and progress moved forward in a more organized way, meeting the established timelines in the subsequent phases. From our side, we also maintained close follow-up to ensure that all parties remained aligned, which helped maintain clear communication and better project control during the final stage.

Bangluxor has continued to provide ongoing support after the website launch. Their involvement hasn’t been limited to the initial delivery; they’ve assisted with post-launch monitoring, performance optimization, technical adjustments, and general maintenance to ensure the site runs smoothly. This continued support has been important for maintaining site stability, addressing any issues promptly, and implementing improvements as needed.

We’ve communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

What we’ve appreciated most about working with Bangluxor is their fully personalized approach. The entire process has been tailored to our specific needs, with a strong willingness to adjust every detail according to what we want to achieve. They’ve demonstrated an open and flexible attitude, turning our ideas into concrete and functional solutions. That ability to adapt the project to our vision has made the experience especially valuable.

Are there any areas they could improve?

Overall, we’ve had a very positive experience working with Bangluxor, and the collaboration has been very good. Having all key team members involved from the beginning would help ensure that everyone receives the same information firsthand and fully understands the overall scope and expectations of the project. This could minimize the need to repeat or relay information later on and facilitate better alignment throughout the different stages of the collaboration.

BACKGROUND

Introduce your business and what you do there.

I’m a lawyer at Keystone Legal, a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bangluxor?

We needed help with website creation.

SOLUTION

What was the scope of their involvement?

Bangluxor designed and developed our website.

What is the team composition?

We worked with Andrés and his team.

How did you come to work with Bangluxor?

Bangluxor was referred to me by another lawyer.

What is the status of this engagement?

We worked together from December 2025 to January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Bangluxor's constant communication via WhatsApp was a measurable outcome of the project. The website itself is spectacular, and the design, SEO, and practicality stand out as particularly successful.

How did Bangluxor perform from a project management standpoint?

Bangluxor delivered on time. We communicated via email and WhatsApp.

What did you find most impressive about them?

Bangluxor is a great team that listens.

Are there any areas they could improve?

No, there weren’t any.