Branding Logo
Confidential
Oct. 2023 - Ongoing

0.5

Quality: 0.5

Schedule: 0.5

Cost: 0.5

Willing to Refer: 0.5

"Unfortunately, the collaboration was frustrating."

Dec 23, 2023

Director, EMBER WEEKENDS

Patryk Zamulski

eCommerce
Amsterdam, Netherlands
1-10 Employees
Online Review
Verified

Bagstudios - Studio Graficzne has created a visual identity for a clothing brand. The team has also designed a brand logo, conducted design research, identified the color palette, and crafted mood boards.

Bagstudios - Studio Graficzne has delivered the first stage of the project 24 days late. They've provided low-quality logo drafts, violated the contract terms, and taken payments without honoring the refund agreement. They've also reached confidentiality and demonstrated a disorganized workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of EMBER WEEKENDS

Describe what your company does in a single sentence.

Exciting non-conformist premium clothing brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bagstudios - Studio Graficzne to accomplish?

Brand's visual identity

SOLUTION

How did you find Bagstudios - Studio Graficzne?

Online Search
Clutch Site

Why did you select Bagstudios - Studio Graficzne over others?

Pricing fits our budget

How many teammates from Bagstudios - Studio Graficzne were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating brand's visual identity, including:

Design research
Moodboards
Creating brand logo (3 proposals)
Brand typefaces
Brand color palette

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

N/A

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We collaborated on creating visual identity for my brand. Unfortunately, the collaboration was frustrating. They stole money from us, violated confidentiality clauses, stole our intellectual property. Also they're clueless about branding and basic functions of the logo. Fiverr is literally better than this. Please stay away. Legal action is due.

Were 24 days late for the 1st stage of delivery;
Initial logo drafts were of appallingly low quality [chaotic, generic, without any substance];
Broke the terms of the contract multiple times;
Got away with the money (despite refund agreement in place);
Broke off all forms of contact; - Were publishing on Medium.com about my brand, breaking confidentiality clauses;
Stole my intellctual property from the brief I sent him. An extremely chaotic, irresponsible and childish person is behind this studio. Stay away.

What was your primary form of communication with Bagstudios - Studio Graficzne?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

N/A

Are there any areas for improvement or something Bagstudios - Studio Graficzne could have done differently?

Do not steal your client's money. Do not break the terms of the contract.

RATINGS

1.0

"We collaborated on creating visual identity for my brand. Unfortunately Bagstudio are fraudsters - they stole money from us, violated confidentiality clauses, stole our intellectual property."

Bagstudios - Studio Graficzne

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