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Name Change and Web Dev. for Power Sports Repair Facility
Web Development
Less than $10,000
June 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their ability to work across web and social media platforms effectively really stood out."
Oct 28, 2020
Owner, Road & Track Specialists
Edgar Josephson
Verified
Automotive
Wimberley, Texas
1-10 Employees
Phone Interview
Verified
Austintatious Design helped a power sports repair company that moved to a new state handle a necessary name change. They also refined the client's SEO and PPC strategy on a site they built and currently host.
In all facets of the project, Austintatious Design has been reliable in delivering high-quality work on time. They turned around the name change quickly to keep the client's company legally compliant and designed an impressive website that is often found through organic searches.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of a motorcycle, ATV, and UTV repair business. Our specialty is power sports.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Austintatious Design?
When moving our business from California to Texas, we needed to make an emergency business name change across our entire brand. We hired them to help us with the process.
SOLUTION
What was the scope of their involvement?
Through the name change process, it was their responsibility to make sure we were compliant with Texas state law. While it wasn’t a significant technical change, they were tasked with adapting all of our social media content to describe us as specialists rather than engineers. We had a very short timeframe that needed to be met or our business was to be shut down in Texas.
Since that project, they’ve created a new website for us. They built the site through Google AMP and tightened up our SEO and PPC strategy. We’re also using their hosting services, and they provide us with ongoing assistance whenever we need it.
What is the team composition?
I worked directly with Daniel (Owner).
How did you come to work with Austintatious Design?
They were a very good fit for us.
How much have you invested with them?
We’ve spent about $3,000 on their work.
What is the status of this engagement?
We’ve been working together since around June 2018.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They took care of the name change in record time, allowing our company to comply with Texas state law in the required timeframe.
The website has also been running well, especially on mobile devices. When customers come to our shop, I always ask them how they heard about our services. People often compliment the site, and it delivers the perfect amount of information end-users need to make a buying decision. About 60% of the time, they found us through organic search. I’m very happy with the number of customers I’m getting through their digital work. Their work has been very effective.
How did Austintatious Design perform from a project management standpoint?
They deliver on time and within our budget. Most of our communication is through either email or text.
What did you find most impressive about them?
Their ability to work across web and social media platforms effectively really stood out. I’ve earned a great ROI through their marketing work. Their work drives customers through the door.
Are there any areas they could improve?
I can’t think of anything.
Do you have any advice for potential customers?
Be prepared with your own content describing your own business, including images and copy. You’re a partner in this project with responsibilities as well.
RATINGS
5.0
"Daniel is great to work with."
Quality
5.0
Service & Deliverables
"They’ve secured us a strong ROI."
Schedule
5.0
On time / deadlines
"They outpaced me on deadlines."
Cost
5.0
Value / within estimates
"I’ve seen others spend more and get less value from other providers."
Willing to Refer
5.0
NPS
"I’ve already recommended them.
Showing 1-1 of
1 Reviews
Locations (1)
431 Box Canyon RoadWimberley, TX,
United States78676
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