Atiba

BACKGROUND

Please describe your company and position.

I am the Chief Creative Officer & HR Coordinator of Bingham Services Inc

Describe what your company does in a single sentence.

We are consultants for contents claims in the insurance industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atiba to accomplish?

• To manage our cloud-based services
• To safeguard our company equipment
• To create policies and procedures for our team
• To assist with software and computer issues

SOLUTION

How did you find Atiba?

Referral

Why did you select Atiba over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Atiba were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After taking over from a prior IT Managed Services company, Atiba resolved several problems for our company including transferring our files into SharePoint, offering a proactive role in setting up our workstations, and cutting down on the need for support calls.

Our current projects include integrating existing software to fit our needs, developing a custom client portal, and developing customized software for the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Constant support
• Customer/assignment portal
• IT/Security Policy Manual
• Hardware and Software Consult and Support 
• Customized software
• vCIO/vCTO

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the support team and project managers to the developers and engineers, they are professional, responsive, and genuinely great people. 

What was your primary form of communication with Atiba?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They explain things in clear, everyday language instead of overwhelming us with technical jargon. Working with them easy, efficient, and stress-free. We always feel informed and supported.

Are there any areas for improvement or something Atiba could have done differently?

We do not have any complaints or criticism with Atiba.

BACKGROUND

Please describe your company and position.

I am the Sr. PM of a sports company 

Describe what your company does in a single sentence.

Provide SaaS system for race registrations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atiba to accomplish?

• Build new website
• Build BI platform

SOLUTION

How did you find Atiba?

• Online Search
• Referral

Why did you select Atiba over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Atiba were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build out large enterprise website with high traffic, ecommerce and data analytics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase revenue and client satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They used an Agile appoach -- great communication daily, great work on time!

What was your primary form of communication with Atiba?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Atiba was very seasoned and skilled, easy to work with, and good at explaining complex tech topics.  Always avaialble 24x7

Are there any areas for improvement or something Atiba could have done differently?

None!