Argo22

BACKGROUND

Please describe your company and position.

I am the BOD member of PALASINO Group a.s.

Describe what your company does in a single sentence.

PALASINO Group a.s. Is a Company from Entertainment and hospitality business. We operate Land base Casino and hotels at EU. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Argo22 to accomplish?
Provide application for self excluding of players “panic button”

SOLUTION

How did you find Argo22?

• Referral
• We already made business with them before

Why did you select Argo22 over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Argo22 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KPIs: Develop the application with minimal financial resources, considering the new legislative requirement in the Czech Republic mandating that players be able to self-exclude from gambling. Optimize the application's text content to ensure a supportive and calming tone, helping users make informed decisions without unnecessary stress.
Scope of the project: 
We developed a web-based application optimized for casino kiosks. Through this application, players can initiate the self-exclusion process from gambling activities. The exclusion data is then sent directly to the Ministry of Finance, which maintains the register of excluded individuals, fulfilling the legislative requirement. 
During development, we took a highly empathetic approach, considering the emotional state of potential users. The application’s user journey is as simple as possible, with a visually welcoming design to enhance the user.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We achieved application in time frame and application is perfectly working without any errors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was perfectly handleed. All milestones they achieved in agreed time frame and we were informed about developement. After we did testing.

What was your primary form of communication with Argo22?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Perfect management and professional staff which can help any time and find how to achieve our target. They understand customers needs well.

Are there any areas for improvement or something Argo22 could have done differently?

No I don't see any.

BACKGROUND

Please describe your company and position.

I am the Owner of VVDiamonds.cz

Describe what your company does in a single sentence.

Selling natural diamonds and diamond jewelery. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Argo22 to accomplish?

• To improve our services
• To grow with strong partner
• For stable support

SOLUTION

How did you find Argo22?

Referral

Why did you select Argo22 over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Argo22 were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First of all we transfered our website under Argo services. Then we developed new website with additional services. We continue in further development with focus on user experience and SEO. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• significant simplification of work and processes
• stronger positions in organic search
• more time for the business and no stress with running and development website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is one of the key benefits of the company. The company use very effective project management system which in addition is open to their clients who know all the time, how the things goes. Since 2022 it did not happen single time, that project manager did not react to missed call from us! In addition it happen very seldom, that we can not reach him anytime. 

What was your primary form of communication with Argo22?

In-Person Meeting

What did you find most impressive or unique about this company?

You are always and only in touch with people who are smart, friendly, value the relationship and are reliable. Their business analysts do great job too! We are in good hands with Argo22.

Are there any areas for improvement or something Argo22 could have done differently?

They are perfect...

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a company that wholesales nuts, dried fruits, candies, and seeds. We have a B2B and B2C level and distribute to the Czech and Slovakian markets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Argo22?

We needed to upgrade our e-commerce platform and ERP systems, so we looked around and investigated working possibilities. We also required assistance choosing the right ERP system.

To sum up, we needed a custom-designed, modern, and open e-commerce platform that allowed us to make quick changes, test functions, develop things, and perhaps add AI as well. This decision was a big step for our company.

SOLUTION

What was the scope of their involvement?

Argo22 designed and developed our e-commerce platform from scratch using React and Next.js. They also helped us choose the right ERP system to communicate with our e-commerce platform. In fact, the team presented us several options of companies that could provide the right ERP system.

What is the team composition?

We worked with around 6–8 people. We were in close communication with three people, but there were more front- and backend programmers working on our project.

How did you come to work with Argo22?

We had good references for Argo22. It’s usually hard to find good programmers who can meet deadlines and deliver what they promise, but we asked a lot of people who were experienced with Argo22, and they all recommended we pick them.

How much have you invested with them?

We’ve spent around €100,000.

What is the status of this engagement?

We worked together from March 2021–July 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Argo22 successfully delivered our custom e-commerce website. The new ecosystem's results are much better in terms of conversion rates and the way people finish their orders in our e-shop. The old platform wasn’t very good on mobile, but the new system from Argo22 is very mobile-friendly, and we have many more people buying on mobile.

The results were great. We could make changes in our platform and don't see any issues come up.

How did Argo22 perform from a project management standpoint?

Argo22 delivered on time. There were a few budgeting issues regarding the launch of the whole product, but we needed to add a few functions. Moreover, we used Asana for high-level project management and Jira for more programming-related project management.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We have a very good relationship with Ondřej, the business analyst, who was excellent. I’d also like to mention our project manager, Michal. He was very good at helping us deliver things. I was also in close communication with Martin, a backend developer who was very important in our project.

What did you find most impressive about them?

Argo22's team can deliver what they promise, which isn’t usual in programming. They were very good at documenting the project, which was really important. If you don’t know how a function works, you can open the documentation, find it, change it, or develop it further. I also appreciated that they delivered on deadlines and didn't make mistakes.

Are there any areas they could improve?

I was very satisfied with the project, so I don’t know what Argo22 can improve. Compared with other programmers, they could see that they were expensive, but they were honest and would give you a realistic price.

Do you have any advice for potential customers?

If you want a good partner who can deliver on their promises, you should choose Argo22 because you can count on them. By engaging them, you can focus on your business and future development. It will be great.

BACKGROUND

Please describe your company and position.

I am the CEO of Jochmann reality s.r.o.

Describe what your company does in a single sentence.

Real estate agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Argo22 to accomplish?

• Improved User Experience (UX): Enhance the structure, navigation, and overall usability of the website to create a seamless browsing experience for both property owners and buyers.
• Revamp the website's content to better reflect Jochmann Reality s.r.o.'s expanded and diversified portfolio of services. The company has evolved beyond traditional property sales, now offering property rentals, development project management, mortgage brokerage, and legal assistance for cases such as expropriations.
• implement a clean, professional, and visually appealing design tailored to resonate with the target audience. This includes a fully responsive layout optimized for viewing on all devices (desktop, tablet, and mobile), ensuring a consistent and attractive user experience.
• Integration with Realman: Ensure a flawless connection with the Realman property management system to streamline the display of property listings on the website.

SOLUTION

How did you find Argo22?

Referral

Why did you select Argo22 over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Argo22 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UX and Design: Craft an intuitive and visually striking website design that emphasizes usability and professionalism. This includes developing a clear and logical site structure, implementing intuitive navigation, and ensuring visual consistency throughout the site. Special attention was given to accessibility and user experience across different devices.

Website Development: Build a robust and responsive website optimized for performance and SEO. The development process focused on fast loading times, cross-browser compatibility, and easy scalability to accommodate future needs or additional functionality.

Integration with Realman Tool: Fully integrate the Realman property management system into the website to enable seamless updating and management of property listings. This integration ensures that property data, photos, and details are accurately reflected on the website in real-time, minimizing manual work and errors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of New Inquiries: Track the number of contact form submissions, direct calls, and inquiries about properties to measure the website's effectiveness in generating leads.
• Bounce Rate: Reduce the percentage of visitors leaving the site after viewing only one page, which reflects better engagement and relevance of the content.
• Time Spent on the Website: Increase the average time visitors spend on the website, indicating improved interest in the content and the properties listed.
• Conversion Rate for Inquiries: Measure the percentage of visitors who proceed from browsing the site to making an inquiry or booking a consultation, highlighting the success of the website's call-to-action elements.
• Visibility in Search Engines (SEO): Monitor improvements in search engine rankings for relevant keywords, such as "real estate agency České Budějovice," "property sales," or "real estate services."
• Number of Property Detail Views: Evaluate interest in individual property listings by tracking how often their detail pages are viewed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time and the service was as agreed. 

What was your primary form of communication with Argo22?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I appreciate that the team is really interested in understanding my business and needs. Therefore they were able to create a product that fulfilled my expectations.

Are there any areas for improvement or something Argo22 could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Branch Manager (South Bohemia) of DataLite, spol. s r.o.

Describe what your company does in a single sentence.

Datalite specializes in custom web and mobile app development, system integrations, and tailored digital solutions. We also have our own product called Telco Service Management (https://tsm.datalite.cz/cs).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Argo22 to accomplish?

• Streamlining the Claims Reporting Process: Eliminate manual and paper-based workflows by implementing a fully digital solution for damage claim reporting.
• Enhancing User Experience: Develop an intuitive and user-friendly platform that allows users to quickly and efficiently report claims, including uploading photos and other supporting documents.
• Scalability and System Integration: Ensure seamless integration with new APIs and ERP systems to update data such as insurers, vehicles, and other entities in real time.
• Localization: Enable multi-language support for diverse markets served by Business Lease.
• Mobile Optimization: Deliver a fully responsive web application for effortless use on mobile devices.

SOLUTION

How did you find Argo22?

Long term collaboration

Why did you select Argo22 over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Argo22 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Damage Claim Portal:

• Conduct a comprehensive analysis of the existing codebase, migrate the application to a new environment, and assume full management responsibilities.
• API Integrations: Implement new endpoints (e.g., Claim Registration, List of Insurers) and integrate them into the existing system.
• Feature Enhancements: Add new functionalities such as multi-language support, a field for the vehicle's current location, and an informational page for portal downtime.
• UI/UX Redesign: Optimize the application for mobile devices and update the visual design to align with the latest branding standards.
• Multi-Country Support: Include country and insurer lists tailored for client`s geographical operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduced Reporting Time: Measurable improvement in the average time users take to complete a damage claim report.
• Successful Submission Rate: Increase the percentage of successfully processed claim submissions without errors.
• System Responsiveness: Meet defined SLA benchmarks for API response times during claim submissions.
• User Satisfaction: Capture and improve user feedback on the system's ease of use and interface.
• Branding Alignment: Fully adapt the portal's visuals to align with client's updated branding guidelines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time. We had regular meetings where we checked the progress. We also checked the quality, which was always great.

What was your primary form of communication with Argo22?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The communication was excelent. Also they were focused on the end user needs, which helped us to create the best app possible.

Are there any areas for improvement or something Argo22 could have done differently?

Nothing. We were very satisfied.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Ring Local LLC. We operate in several different industries, including senior home services and outdoor recreation. We also work on large directory sites and lead generation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Argo22?

We were getting into the outdoor industry and had a project called Basecamping.com. It was like a Kayak or Expedia.com for RV rentals and campgrounds. So, we asked Argo22 to bid on it since we were looking for solutions for this particular project. It was a brand-new endeavor, and we wanted to see what else existed.

SOLUTION

What was the scope of their involvement?

Argo22 provides website development and design services for us. They’re working on both front- and backend development for this particular project. They’re handling the databases and API development as well as the website's design and UI. So far, it’s been going well.

We’ve been working with their frontend team for the first time and the backend team we’ve always worked with. The key technologies they use are PHP and JavaScript. This project has a heavy database, so there’s no central management system. We have also done hosting with them previously, but this project is purely development.

What is the team composition?

We have dealt with around seven people, including the head of the company, a finance person, frontend developers, backend developers, and project managers.

How did you come to work with Argo22?

Years ago, a person started working for me. He recommended Argo22 because he’d done work with them in a previous company. I engaged them based on his recommendation, and we have been working with them ever since.

Speaking of this most recent project, we liked them the best. They provided a full-scope document, and we reviewed it back and forth for about a month. Ultimately, we picked them to do everything and signed a contract with them.

How much have you invested with them?

We’ve invested between $50,000–$200,000.

What is the status of this engagement?

We started working together in January 2015, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Argo22 has successfully built the agreed-upon websites. They are up, which demonstrates the success of their work. They have also built a whole system that allows us to find many local pages that display local directories.

This way, we can find displayed local home services companies or RV rentals available and pages showing vendors, just like in Clutch. They’ve successfully managed a lot of database logic, matching companies to locations and service areas to locations.

How did Argo22 perform from a project management standpoint?

They have been very good at respecting the budget. We recently started working with a dedicated project manager, so things have gone smoother. We use Teamwork as a project management tool, which they’ve integrated into our system. We also do a lot of Google Meet calls, although we occasionally communicate via email and phone calls. To sum it up, we combine calls and then interact through Teamwork.

Bugs pop up periodically. However, the team is very responsive. We typically send them a high-priority ticket, and even though they are overseas, they get back to us quickly, in around 30 to 60 minutes. Overall, they are responsive, and when things happen, they fix them.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to give a shout-out to Libor, the CEO, who has been tremendous, and to Martin, the CTO. He has been great.

What did you find most impressive about them?

Argo22 has been able to do everything we’ve asked them to do. Before working with them, we had an internal IT team, but Argo22 has allowed me not to have an IT team anymore; they do the work. The breadth of what they can do is very large, which suits my large company. They have shown an impressive range: from front- and backend development to database development in several programming languages, they can handle it. No matter what the problem is.

As I mentioned, we've done hosting with them before, and they've done well. They’ve been very versatile in terms of what they’ve been able to figure out. When we have multiple projects, we have implemented dedicated teams with them, and no issues have arisen.

Are there any areas they could improve?

The biggest one is the time zones. Our workdays overlap primarily up until noon Eastern, so Argo22 is a lot easier to get ahold of until about one o’clock. It's worth keeping that in mind. There have also been some delays on projects we have had to nudge them on. Other than that, they have been very proactive.

Do you have any advice for potential customers?

Have regular Google Meet calls. It works better to see them and do face-to-face calls as opposed to having everything go through your project management system. The team at Argo22 speaks English very well, but it helps to talk to them instead of just interacting through email.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of LinkNova, a global digital marketing agency. We have offices in the UK, the US, Hong Kong, Singapore, and the Philippines. We work with a wide variety of clients, from large blue-chip companies to smaller SMEs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Argo22?

We hired Argo22 for their custom software development services. We needed to build a client reporting tool to onboard our clients and track our work and results.

SOLUTION

What was the scope of their involvement?

We already had a scope in mind, and they complied. First, they walked us back and forth through the development process, explaining what could be done and matching it against our ideas. Then, Argo22 built the system from scratch: a custom-built CMS.

The reporting tool had two parts: one for our internal use and another for our clients. We could input all the client information and set up all the different tracking on the internal part. On the client-facing part, reports could be run, and clients could come in and see how their campaigns were doing.

Afterward, Argo22 maintained and updated the tool, and provided continuous support. It’s worth noting that we had our own servers for crawling the internet and gathering data, it’s not clear if they used our hosting platform or put it on their own.

What is the team composition?

We initially worked with Libor, Argo22’s CEO, but we worked with several different people on their team, depending on the project’s stage. We worked with project managers and dedicated developers. At specific points, we even had one of their developers working in our office so that we could communicate with them directly. Staff came and went on both sides because it was a fluid, long-term project.

How did you come to work with Argo22?

We had a relationship with Libor for many years. One of our founders had worked with him at a previous company. We had done a few small projects with Libor, and as his agency grew, they became more specialized and could offer the depth we needed to do a project of this magnitude. Choosing them was a no-brainer.

How much have you invested with them?

We spent $670,000–$700,000.

What is the status of this engagement?

The main project lasted from January 2015 to 2017. There was some support after that, but we no longer work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The fact that they delivered a fully functional tool that met our reporting needs was a success.

The complexity of the project and the technical problems we had to overcome were also a measure of success. There weren’t KPIs, but we could present information to the clients and get the data we needed. The feedback from our clients, who also used the tool without issue, was good as well.

How did Argo22 perform from a project management standpoint?

We had one of their developers in our office, which made communication much easier. Throughout the engagement, we had no problems with scheduling or project management. Argo22 deployed a remarkable problem-solving approach. Moreover, we used tools like Asana and Trello.

Given that we had 40–50 people in our London office and many consultants were using the system, we had developers on our side who looked after our tools and communicated with Libor and his team. They were the ones who managed systems like Trello.

It was the early days of Slack. We used Google Meet and Microsoft Teams for video calls, the usual suspects for corporate communication.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Libor, the founder and CEO, was exceptional. He took a hands-on approach and ensured that the correct team members were assigned to help us when we needed them.

What did you find most impressive about them?

Their depth of knowledge and professionalism were impressive. I’ve worked with many developers, and there was no doubt that Argo22 built a knowledgeable team that did things step by step. Even at the start of this challenging project, we had confidence that it wouldn’t break down halfway through; that was great.

Overall, Argo22’s pedigree was top-notch. The team was quite meticulous and perfectionist; they were all fantastic people.

Ultimately, the team members' knowledge and textbook, gold-standard approach to the project led to its success.

Are there any areas they could improve?

They were quite expensive, considering they were an offshore partner. If there was anything, and this is nitpicking, it would be their English-speaking skills. The level of English in certain discussions could be improved. However, I wouldn’t note it as a bad point, as it never impacted the project itself.

Do you have any advice for potential customers?

Take into account that they approach things very analytically and step-by-step. They will hold your hand and guide you; you can tell them what you want and change your mind later, bringing new ideas to the table. However, if you want to work with Argo22 most efficiently, you should know where you want the project to go and what you want it to do instead of asking for general or ambiguous solutions. Have a plan.

BACKGROUND

Please describe your company and position.

I am the CEO of NuArt

Describe what your company does in a single sentence.

We are a creative production company with years of experience, offering comprehensive services in film, music, advertising, graphic design, photography, and web design, with a professional team of multimedia experts providing both promotional and technical support for cultural events.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Argo22 to accomplish?

• Development of a mobile application
• Development of a web application
• Application maintenance and updates

SOLUTION

How did you find Argo22?

Online Search

Why did you select Argo22 over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Argo22 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ARGO developed Moyobo, a secure and user-friendly communication platform specifically designed for sports teams and organizations. Moyobo enables seamless, ad-free communication with essential features such as instant messaging, document sharing, and streamlined activity organization. ARGO integrated functionalities like event notifications, team chats, and a directory organized by member roles to enhance team coordination and build community spirit. Moyobo also prioritizes privacy, allowing access only to verified users. Available on both iOS and Android, Moyobo offers flexible pricing options to accommodate the diverse needs of teams and organizations of various sizes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project showcase a successful translation of theory into practice, as ARGO turned Moyobo from concept to a fully functional application. User engagement metrics, such as high retention rates and positive feedback from team members, reflect the platform's effectiveness in meeting the communication needs of sports organizations. Additionally, the seamless user experience highlight Moyobo’s value as a practical, indispensable tool for teams, affirming ARGO's achievement in delivering a robust and impactful solution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Argo22 consistently delivered all project milestones on schedule, demonstrating excellent time management throughout the process. Their communication was prompt and adaptable, allowing them to quickly address any adjustments or specific needs we had, which made the collaboration smooth and efficient.

What was your primary form of communication with Argo22?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Argo22 was their company culture and personalized approach. Their team showed genuine passion for the project, going beyond just technical execution to truly understand our vision and goals. This dedication and enthusiasm made a significant difference in our collaboration and the final product.

Are there any areas for improvement or something Argo22 could have done differently?

Everything went according to plan, and there’s nothing I would change about their collaboration or approach.