AppVare

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Grabster.ae

Describe what your company does in a single sentence.

Grabster.ae is the homegrown online shopping site with a variety of products. Grabster has a broad array of suppliers from the United Arab Emirates, Europe and Sri Lanka. Grabster is a single platform that helps start-ups build and connect with a larger client portfolio in a short period of time.

We offer a diverse selection of items that cater to different needs and preferences. From baby clothing to footwear, personal care and food, we have it all. Our online store is designed to make shopping easy and convenient for you. We are constantly updating our inventory to bring you the latest trends and must-haves. Our team of experts carefully curates our products to ensure they are of the highest quality and value. We believe that everyone should have access to the things they need and want, that’s why we strive to make online shopping accessible to all.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AppVare to accomplish?

• Ecommerce platform setup
• Web Infrastructure Development
• App Development

SOLUTION

How did you find AppVare?

Referral

Why did you select AppVare over others?

• Close to my geographic location
• Good value for cost
• Referred to me
• Customer insight

How many teammates from AppVare were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Store Setup and Configuration:

• Installation and configuration of WooCommerce plugin.
• Setting up payment gateways, shipping methods, and tax rules.
• Customizing the store's layout and design to align with branding.
• Adding necessary WooCommerce extensions for enhanced functionality.

2. Product Management:

• Uploading and configuring product listings, including categories, variations (size, color), pricing, and stock levels.
• Setting up attributes, product descriptions, images, and SEO-friendly metadata.

3. Theme Customization:

• Customizing the WooCommerce theme or integrating a custom design.
• Ensuring mobile responsiveness and cross-browser compatibility.
• Tailoring the checkout process to improve user experience.

4. Integration of Third-Party Tools:

• Integrating with external systems like CRM, ERP, inventory management, or marketing automation tools.
• Syncing with social media platforms, analytics, and email marketing services.

5. Security and Performance Optimization:

• Implementing SSL certificates and security protocols to safeguard customer data.
• Optimizing page load times, caching, and database management to ensure high performance.

6. Ongoing Maintenance and Support:

• Regular updates of WooCommerce, themes, and plugins.
• Troubleshooting, bug fixing, and performance tuning.
• Providing technical support for any store-related issues or custom requirements.

7. Reporting and Analytics:

• Setting up detailed sales and customer reports.
• Integrating with Google Analytics or other tracking tools to monitor performance.

8. Testing and Launch:

• Thorough testing of the entire purchase process, from product selection to checkout.
• Ensuring smooth functionality on different devices and browsers.
• Launching the store and monitoring for any post-launch issues.

This scope can vary depending on the complexity and scale of the online store.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Enhanced Customer Engagement
• Operational Efficiency
• Faster Page Load Speed
• Improved Mobile Usability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Usually on time and requested extended time for complex issues 

What was your primary form of communication with AppVare?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their customer-driven culture was immeasurable.

Are there any areas for improvement or something AppVare could have done differently?

Expand to Ai driven development and testing.