Appricotsoft

BACKGROUND

Please describe your company and position.

I am the CEO of Consumer Intelligence

Describe what your company does in a single sentence.

We create a customer satisfaction platform based on advanced AI algorithms. We build a global customer relationship management program for all brands that want to professionally take care of customer satisfaction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appricotsoft to accomplish?

• Web application development, loyalty system development, big data analysis.

SOLUTION

How did you find Appricotsoft?

Referral

Why did you select Appricotsoft over others?

• Good value for cost
• Company values aligned

How many teammates from Appricotsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We work with the team almost from the beginning. Team operates as our outsourced IT department. So they helped us in the development of the loyalty system, web based real time receipt scanner (based on the AI-driven solution), OCR scanning API, Admin Panel and Mobile app for the end user. And we still work together on the product acceleration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• On-time delivery
• Code quality
• Product acceleration
• Increase in user satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is great. Team is always on top with the topic and highly responsive, especially during the launch of the product in new countries. They always try to hit all deadlines (if some issues appear, they communicate in advance), fix problems fast, and quickly get us anything we need. They keep us in the loop with regular updates. So we work as one big team to achieve results.

What was your primary form of communication with Appricotsoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Team’s expertise and responsibility. You can rely on them. Their management is highly involved in project delivery.

Are there any areas for improvement or something Appricotsoft could have done differently?

Like any group project, there can be some issues. We had a time when we had some mix-up in communication. But their management was very helpful and we built the process that is the most suitable for our business

BACKGROUND

Please describe your company and position.

I am the Founder, CEO of waytoua.eu

Describe what your company does in a single sentence.

Virtual charity flights to Ukraine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appricotsoft to accomplish?

• Design and prototype the product
• Enable and support the whole software project

SOLUTION

How did you find Appricotsoft?

Referral

Why did you select Appricotsoft over others?

• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from Appricotsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Scope is the development of an Airline Ticket Booking App with Apple Passkit Integration 

Introduction: The scope of the project is to develop a comprehensive airline ticket booking application that includes both backend and frontend components. The application will allow users to search for flights, book tickets, and manage their reservations. Additionally, the project will incorporate Apple Passkit integration to provide users with digital boarding passes and other travel-related information. 

Frontend Development: 

• User Registration and Login: Implement a user registration and login system to allow users to create accounts and securely log in to the application. Provide password recovery and reset functionality for user convenience and security. 
• Flight Search and Selection: Develop a user-friendly interface for users to search for flights based on their preferred travel dates, destinations, and other criteria. Integrate with relevant APIs or databases to fetch real-time flight information, including availability, fares, and schedules. Present search results in an organized manner, allowing users to compare and select the most suitable flights. 
• Ticket Booking and Payment: Enable users to book tickets by selecting flights, specifying passenger details, and choosing seat preferences. Integrate with a secure payment gateway to facilitate online transactions, ensuring the protection of users' sensitive payment information. Provide confirmation messages and email notifications to users upon successful ticket bookings. 
• Reservation Management: Implement a user dashboard where users can view their booked flights, manage reservations, and make changes if allowed by the airline. Allow users to cancel or modify their reservations within the specified rules and regulations. Provide users with relevant information, such as flight statuses and gate updates, to keep them informed about their upcoming travel. 
• Integration with Apple Passkit: Utilize Apple's Passkit framework to generate digital boarding passes for users who have booked tickets. Design and implement a seamless integration between the airline ticket app and Apple Wallet. Enable users to add their boarding passes to Apple Wallet and access them easily throughout their journey. Provide notifications and updates related to boarding gates, flight delays, and other travel-related information through Apple Wallet. 

Backend Development: 

• Database Management: Develop and maintain a secure and scalable database to store user information, flight details, bookings, and other relevant data. Implement appropriate data models and database relationships to ensure efficient storage and retrieval of information. 
• APIs and Integration: Integrate with third-party APIs, such as airline reservation systems and payment gateways, to retrieve and process data securely. Implement API endpoints to handle user authentication, flight search, ticket booking, reservation management, and other required functionalities. 
• Payment Gateway Integration: Integrate with a trusted and secure payment gateway to handle online transactions securely. Implement the necessary backend logic to validate payments, process refunds, and handle other payment-related functionalities. 
• Security and Authentication: Implement robust security measures, including encryption of sensitive user data and adherence to industry-standard security practices. Ensure secure authentication and session management to protect user accounts and prevent unauthorized access. 
• Performance and Scalability: Optimize backend code and database queries for improved performance and responsiveness. Design the application architecture to be scalable, allowing for future growth and increased user traffic. 

Testing and Quality Assurance: Conduct thorough testing of front and backend components to ensure functionality, usability, and performance. Perform unit, integration, and system testing to identify and fix any issues or bugs. Implement a comprehensive quality assurance process to ensure the application meets all requirements and adheres to industry standards. 

Deployment and Maintenance: Deploy the application to a secure and reliable hosting environment, considering factors like scalability, availability, and performance. Implement monitoring and logging mechanisms to track application usage, identify potential issues, and facilitate debugging. Provide ongoing maintenance and support, including bug fixes, feature enhancements, and updates to ensure the application remains functional and up-to-date. 

Conclusion: The scope of the project includes the development of a comprehensive airline ticket booking application, encompassing both frontend and backend components. The application will facilitate flight search, ticket booking, reservation management, and integration with Apple Passkit to provide users with digital boarding passes. The project will require expertise in frontend development, backend programming, database management, payment gateway integration, security implementation, and quality assurance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customer Support Metrics: 

• The number of customer support inquiries related to ticket bookings, reservations, and payment issues. 
• Response times and resolution rates for customer support queries.
• Customer feedback and ratings related to customer support services. 

Performance and Stability: 

• She application's response time and loading speed. 
• Server uptime and downtime occurrences to ensure high availability. 
• The number of critical bugs, system errors, and crashes reported by users. 

Revenue Generation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management for the airline ticket booking app was exceptional, and they consistently delivered items on time. The team demonstrated a high level of professionalism, organization, and effective communication throughout the project lifecycle. They were responsive to our needs and requirements, ensuring that all our concerns were addressed promptly and efficiently. 

The project management team effectively planned and coordinated all aspects of the project, including task assignments, timelines, and resource allocation. They provided us with regular progress updates and held regular meetings to discuss project milestones, gather feedback, and address any issues or challenges that arose. Their ability to adhere to the agreed-upon timelines and deliverables was commendable. They consistently met project deadlines and delivered items on time, which allowed us to stay on track with our project schedule and meet our overall project objectives. 

Furthermore, their responsiveness to our needs was exceptional. They were always available to address our questions, provide clarifications, and offer solutions to any concerns that arose during the project. Their proactive approach and willingness to go the extra mile ensured that our requirements were met, and any necessary adjustments or modifications were promptly implemented. Overall, their project management was characterized by efficiency, timeliness, and a customer-centric approach. They exceed our expectations, and we're extremely satisfied with their performance throughout the project.

What was your primary form of communication with Appricotsoft?

Virtual Meeting

What did you find most impressive or unique about this company?

What we found most impressive and unique about this software developer was their ability to seamlessly integrate Apple Passkit into the airline ticket booking app. This integration added significant value to the application by providing users with digital boarding passes and enhancing their overall travel experience.

Are there any areas for improvement or something Appricotsoft could have done differently?

Scalability Considerations: While the project scope encompassed the development of a scalable application, Appricotsoft could have provided more insight and recommendations regarding future scalability requirements. It is important to note that these areas for improvement are relatively minor, and overall, Appricotsoft delivered an outstanding product. Their commitment to meeting project goals, technical expertise, and ability to exceed expectations were highly commendable.

BACKGROUND

Please describe your company and position.

I am the CEO of OMGKRK

Describe what your company does in a single sentence.

We are local community builder, facilitating the growth of Krakow innovation ecosystem.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appricotsoft to accomplish?

• Website maintenance
• New website features

SOLUTION

How did you find Appricotsoft?

Referral

Why did you select Appricotsoft over others?

• Referred to me
• Company values aligned

How many teammates from Appricotsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were developing features on our site that would make it easier for our partners to manage their accounts. The Appricotsoft team prepared integration with external resources through APIs, so that our partners can have accounts on our site, publish vacancies and news.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The new functionality is published on the website

What was your primary form of communication with Appricotsoft?

Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their experience in startup development. They have extensive experience in implementing software products for startups. Since we are an NGO focused on innovation and startup ecosystem development this is very important for us.

What did you find most impressive or unique about this company?

Their experience in startup development. They have extensive experience in implementing software products for startups. Since we are NGO supporting innovation and startup ecosystem development this is very important for us.

Are there any areas for improvement or something Appricotsoft could have done differently?

Every company has room for improvement, but I think in our case they have done a good job and continue to do it right. At this point, I don't see anything that could be improved.

BACKGROUND

Please describe your company and position.

I am the President of the Board of Fundacja Mapa Pasji

Describe what your company does in a single sentence.

We are a Polish foundation for regional development. We work with local communities. We create field apps that engage people to explore historical and tourist sites through entertaining apps.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appricotsoft to accomplish?

• Mobile application development

SOLUTION

How did you find Appricotsoft?

Referral

Why did you select Appricotsoft over others?

• Close to my geographic location
• Referred to me

How many teammates from Appricotsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to introduce some changes to our website, to add some new features, and to redesign our mobile app from native platforms to a cross-platform solution and add some new features as well. They studied the old code written by another company, evaluated all the risks and suggested the best solutions, then quickly began implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We got the complete solution we wanted. We fully trusted their team with the development and devoted a minimum of our time to it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their management is at a good level. After our first call, they scheduled all the tasks and added them to Jira. After that we saw what task they were working on and the progress of the whole project.

What was your primary form of communication with Appricotsoft?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to translate even the most abstract tasks into concrete things, to break them down into subtasks, and to see it through. I am really impressed with their openness and quick response time!

Are there any areas for improvement or something Appricotsoft could have done differently?

It's hard to say. We are very satisfied with the service. I have nothing to add.

BACKGROUND

Please describe your company and position.

I am the CEO of a web3-based app.

Describe what your company does in a single sentence.

We are developing web3 based mobile app powered by AI technologies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appricotsoft to accomplish?

• Choose the best technologies for the product
• Create fast proof of concept
• Speed up the development

SOLUTION

How did you find Appricotsoft?

Referral

Why did you select Appricotsoft over others?

Good value for cost, Referred to me

What was the size of Appricotsoft’s team?

2-5 Employees

What was your primary form of communication with Appricotsoft?

Virtual Meeting

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to develop a mobile app from scratch. We also needed to make sure we chose the right technology to develop it. The main challenge was the time to implement the development, so we needed a team that could get started quickly and do it right.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Finishing the project on time
• Ongoing reports on the state of development

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Appricotsoft team managed to finish the product development just in time, which shows their competence and responsibility.

What did you find most impressive or unique about this company?

We have been in the software market for a long time, so it is important for us to work with high-class specialists who understand the essence of the tasks without endless rallies and unnecessary correspondence. We were completely satisfied with their approach to cooperation and saving our time due to their involvement in the product.

Are there any areas for improvement or something Appricotsoft could have done differently?

They are very professional, so I felt confident investing in them.

BACKGROUND

Please describe your company and position.

I am the CEO of alloweat

Describe what your company does in a single sentence.

We are a startup in the field of nutrition. We are developing an innovative product that can help thousands of people improve their diets, start eating right under the supervision of professional nutritionists.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appricotsoft to accomplish?

• Mobile application development

SOLUTION

How did you find Appricotsoft?

Referral

Why did you select Appricotsoft over others?

• Great culture fit
• Referred to me

What was the size of Appricotsoft’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It was important for us to develop our first application MVP as quickly as possible. They planned the work quickly and delivered the results on time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We hired them because we needed to develop a mobile app for our product. They were recommended to us because they have a lot of experience in developing mobile applications for startups. They prepared the MVP of our app and continue to work on implementing new functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they are on time for tasks. If they see a blocker that interferes with the execution of the work, they tell our architects about it in advance so they can prepare a new API.

What was your primary form of communication with Appricotsoft?

Email or Messaging App

What did you find most impressive or unique about this company?

Their expertise in mobile app development. You can rely on them for mobile app development from start to finish.

Are there any areas for improvement or something Appricotsoft could have done differently?

I think that, as with every collaboration, there may be moments that don't go completely smoothly. We had a period when we had a little misunderstanding because of communication, but we were able to turn that into an advantage of working with them. Their management built the processes and the work went even faster.

BACKGROUND

Please describe your company and position.

I am the CEO of VRpartments

Describe what your company does in a single sentence.

VRpartments app allows users to browse, furnish and walk through the apartments using VR and 3D in photorealistic quality with the actual views from the windows.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appricotsoft to accomplish?

• Build cross-platform mobile app
• Integrate VR engine with native bridge
• Deploy on app stores

SOLUTION

How did you find Appricotsoft?

Referral

Why did you select Appricotsoft over others?

High ratings, Pricing first our budget, Great culture fit, Referred to me, Other

Describe the scope of work in detail. Please include a summary of key deliverables.

It was important for us to develop our first market-ready mobile app with VR/3D module included in the app and web CMS platform for managing clients, housing estates, and apartments. Appricotsoft team figured out all the ways of what to do and how to do what we needed and delivered the results on time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Iterations that we were able to test with the team & beta users
• Pre-install campaigns on App Store & Google Play
• App publication was on time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management did great, items were delivered on time, ongoing issues were quickly resolved with no stress at all, the team was very flexible, and communication was amazing.

What was your primary form of communication with Appricotsoft?

In-Person Meeting, Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

Great expertise especially in the mobile apps and marketplaces field. They were a very experienced and technologically advanced team, great communication - very client oriented.

Are there any areas for improvement or something Appricotsoft could have done differently?

I am happy with the work they've done, I would not change anything about them.

BACKGROUND

Please describe your company and your position there.

I'm the Cofounder of the company. The company focuses on streamlining the planning of travel events.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WE-Build, and what were your goals?

We had a serious issue with a previous developer and were looking into hiring a new developer who understood time constraints and delivering on deadlines. This new development team did an amazing job at meeting the deadlines, performing the work they said they would, and never made any excuses.

When they realized that a deadline wasn't going to be met, they hired on another person to speed up the development. It is such a pleasure working with this incredible team!

SOLUTION

How did you select this vendor and what were the deciding factors?

I was introduced to them by a UX/UI designer. My brother-in-law used them to develop a project for them. He loved how timely they were, how easy they were to work with and he highly recommended them. I am so happy he did!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They had to access our Google Firebase, Gitlab, and Figma projects. They broke down each step into very distinct milestones and they tackled each one on time, and accurately.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 members of the team that worked with us. The CEO, project manager, and two developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been able to get our project up and running - from a design in FIGMA, to a broken database and code (due to an another developer who was not connected to We-Build) to being able to launch the platform within 3 months (vs 2 years of working with the previous developer).

Describe their project management style, including communication tools and timeliness.

They are incredibly communicative. Every email is responded to within 24 hours or less. If you request a phone call, they will hop on the call with you in no problem. Everyone on the team speaks great english, so there is no communication issues.

The one thing I love is that if they don't understand something, they ask, instead of creating something they think is the right option, and finding out later that it was not developed according to what our plan was. It makes development so easy when your developers check in with you!

What did you find most impressive or unique about this company?

Everything! Honesty, communication, talent, skills, availability to answer any questions we have (even about issues that weren't connected to the project). Everyone was so nice and lovely to work with, and they don't waste time either. They are straightforward and to the point, and I very much appreciate it!

Are there any areas for improvement or something they could have done differently?

None. I have never met developers like We-Build. I am excited to continue to grow our company with them!

BACKGROUND

Please describe your company and your position there.

I'm UX/UI designer working as a contractor for the SaaS startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WE-Build, and what were your goals?

The corporate site was made 4 years ago and did not meet the business objectives.The company requested a redesign and help find a contractor for web development.

SOLUTION

How did you select WE-Build and what were the deciding factors?

I have already successfully collaborated with the development team from We-built.io on another project and advised on the project.They agreed to make a redesign in a short time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

During the kick-off meeting, we discussed the main goals of the site redesign. During the preparation of hi-fi ,mockups we constantly discussed with the team the possibilities of implementing the client's requirements. After the design was approved, the We-build.io team quickly implemented changes to the existing template on Wordpress and corrected the existing errors.

How many people from the vendor's team worked with you, and what were their positions?

There were 1 front-end developer and 1 back-end developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the redesign, the site loading speed decreased from 3 seconds to 2.3 seconds. The number of requests from the home page has also increased significantly.

Describe their project management style, including communication tools and timelines.

Open and transparent communication. They always inform you about issues, changes in deadlines, and offer solutions. We used Asana, Slack, Zoom.

What did you find most impressive or unique about this company?

When difficult questions arise, they always clearly explained the issues and offered solutions in accordance with the budget.

Are there any areas for improvement or something they could have done differently?

There are on my side.

BACKGROUND

Please describe your company and your position there.

I was building a business focused on modernizing the journaling platform and helping create habit forming solutions for improving mental health

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WE-Build, and what were your goals?

I hired WE-Build to build the first phase of the MVP. My goals were to produce working software that I could use for my own purposes of journaling and start to create a streak.

I also really wanted them to figure out the basics of the sentiment analysis. My goals were definitely to get to a place where I would be able to show the software to early users and maybe investors to get people interested.

SOLUTION

How did you select WE-Build and what were the deciding factors?

I was introduced to them from a friend who had also referred them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I hired Taras and the WE-Build company to help build our first scope of the journaling platform. I was really focused on building a very intuitive signup and login process, a really clean interface for journaling and writing. Also then focused on building the streak formation process for the software as well as implementing a sentiment analysis model.

Taras was able to put in the IBM Watson emotional analysis which works great. The team was able to use the NodeJS framework and ReactNative which works great for my purposes of growing and scaling the business (I think!)

They were super responsive and helpful to all my needs as I was building. I also respect them for their ability to do the full set of tasks in the scope. I respected them and did not push for "scope creep"

How many people from the vendor's team worked with you, and what were their positions?

I only really interfaced with Taras, the project manager. The rest of the workers were engaged but only in the background. When I had technical issues though, Taras was able to bring forth another member of his team to help me work through it.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As of yet, I do not have any feedback on the product. I have not yet sent it out.

Describe their project management style, including communication tools and timelines.

We communicated over email and used google meets to meet over video. we did screen shares. We were able to use google slides to do visuals as well to show the desired changes.

I also used Loom videos to show the areas that I wanted to be fixed regarding interactions. It was awesome!! I love 2020 where we can just meet virtually across the world and collaborate in real-time. They hit the timelines perfectly. I wasn't under a deadline or anything but they were able to hit the needs on time for me in a reasonable 12-16 week time frame.

What did you find most impressive or unique about this company?

Their ability to ACTUALLY deliver on every task in our scope. They were very clear about how and what they could produce. Many developers will promise the world and then walk themselves back but not WE-Build. They followed the game plan. They were able to take my exact design critiques and implement them on one or two draft turns.

Are there any areas for improvement or something they could have done differently?

No, I think they were great.