Appigma

BACKGROUND

Please describe your company and position.

I am the Founder of Raymond Appliance Repair

Describe what your company does in a single sentence.

We offer fast, reliable, and affordable appliance repair services. Whether it’s your fridge, dryer, washing machine, dishwasher, microwave, or oven, we’re here to help restore your appliances to peak performance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appigma to accomplish?

• We hired Appigma to develop a custom mobile application for our appliance repair business with the main objectives of streamlining service requests, improving customer communication, and enabling efficient scheduling and tracking of repair jobs
• Our goal was to have a user-friendly platform that could enhance operational efficiency and provide a seamless experience for our clients.

SOLUTION

How did you find Appigma?

• Online Search
• Referral

Why did you select Appigma over others?

• High ratings
• Referred to me

How many teammates from Appigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Appigma handled the full development of a custom mobile application tailored to our appliance repair business. The scope of work included designing an intuitive user interface, developing both iOS and Android versions, integrating a service request and scheduling system, implementing real-time notifications for customers, and setting up a tracking system for repair jobs. 
Key deliverables included a fully functional mobile app, an admin dashboard for managing service requests, seamless client communication features, and technical support during the launch phase to ensure smooth operation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered tangible results that significantly improved our business operations. We saw a 30% reduction in response time for service requests, a noticeable increase in customer satisfaction due to real-time updates and notifications, and a more organized workflow for our technicians through the app’s tracking system. 
Additionally, the mobile application helped us manage appointments more efficiently, leading to higher service completion rates and overall operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Appigma demonstrated excellent project management throughout the development process. They followed a clear timeline, provided regular updates, and maintained open communication at every stage. All milestones and deliverables were completed on time, and they were very responsive to our feedback and specific requirements. Any adjustments or changes we requested were handled promptly and professionally, which made the entire process smooth and stress-free.

What was your primary form of communication with Appigma?

Virtual Meeting

What did you find most impressive or unique about this company?

Their team combined technical expertise with creative problem-solving, delivering a solution that was not only efficient but also intuitive for both our staff and customers. Their dedication, responsiveness, and attention to detail truly set them apart from other development companies we have worked with.

Are there any areas for improvement or something Appigma could have done differently?

Overall, our experience with Appigma was excellent. If there is any area for improvement, it would be to provide slightly more detailed documentation or tutorials for the app’s advanced features. This would help new users get up to speed even faster. Otherwise, their professionalism, responsiveness, and quality of work exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the Co Founder of Janaki Technical Solutions

Describe what your company does in a single sentence.

At Janaki Technical Solutions, we take pride in being one of the most trusted and well-known appliance repair companies in the area..

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appigma to accomplish?

• I hired Appigma to modernize my service business by developing a mobile app, a web-based booking platform, and integrating AI tools to automate communication, streamline scheduling, and provide actionable business insights.

SOLUTION

How did you find Appigma?

Online Search

Why did you select Appigma over others?

High ratings

How many teammates from Appigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Appigma delivered a complete digital transformation for my business by creating an integrated ecosystem that included a mobile app for service booking, technician scheduling, and customer account management, a web app featuring a booking page, admin portal, job tracking, and service management tools, and AI-powered tools for automated customer reminders, smart scheduling suggestions, and performance reporting.

They handled the entire process from initial planning to final deployment, including design, development, quality assurance, and launch support, ensuring a smooth and fully functional solution that streamlined both operations and customer experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered clear, measurable results: our booking rate grew by more than 40%, scheduling mistakes dropped significantly, and customers consistently praised the smoother communication. On top of that, the AI-powered insights helped us track performance weekly and make smarter decisions about resource allocation, showing real improvements in efficiency and overall business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Appigma’s project management was highly professional and efficient. They consistently met deadlines, communicated clearly at every stage, and were always responsive whenever I needed clarifications or adjustments. Their proactive approach and organized workflow ensured the project stayed on track and ran smoothly from start to finish.

What was your primary form of communication with Appigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They created a unified, easy-to-use system that integrated multiple services, making the entire process smooth, efficient, and highly effective. Their focus on both functionality and user experience truly set them apart.

Are there any areas for improvement or something Appigma could have done differently?

One area for improvement could be providing more visual mockups earlier in the project to help visualize the final product sooner. Aside from that, their work was exceptional, and the final results exceeded expectations.

BACKGROUND

Please describe your company and position.

I am the CEO of Jolly Appliance

Describe what your company does in a single sentence.

At Jolly Appliance, we offer comprehensive home appliance repair services to keep your household running smoothly. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appigma to accomplish?

• I hired Appigma to create a full digital ecosystem for my appliance repair business. My main goals were to streamline the booking process, automate repetitive administrative tasks, and enhance customer service by implementing a modern, technology-driven platform that combines a mobile app, web-based system, and AI automation tools.

SOLUTION

How did you find Appigma?

Online Search

Why did you select Appigma over others?

• High ratings
• Referred to me

How many teammates from Appigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Appigma developed a fully integrated digital ecosystem for my appliance repair business, delivering a mobile app for iOS and Android that included customer booking, scheduling, technician updates, and push notifications, a web app featuring an online booking portal, admin dashboard, service request tracking, and job assignment tools, and AI-powered features for automated task processing, workflow optimization, and customer trend analytics. 
All components were seamlessly connected, thoroughly tested, and optimized to ensure smooth daily operations across mobile, web, and AI platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered tangible results, including a noticeable increase in daily bookings, a significant reduction in manual administrative tasks, and faster technician response times. The AI-powered analytics provided valuable insights into customer behavior, allowing us to optimize operations and make data driven decisions.

Overall, the integrated system improved both operational efficiency and customer satisfaction within the first month of deployment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Appigma demonstrated excellent project management throughout the engagement. They delivered all features on time, maintained clear and professional communication, and responded promptly to any questions or requests for clarification. 
Their team was flexible and accommodating whenever changes or adjustments were needed, ensuring a smooth and well-coordinated project from start to finish.

What was your primary form of communication with Appigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most Impressive about Appigma was their ability to seamlessly integrate mobile, web, and AI solutions into a single, cohesive system. They clearly understood the specific needs of my business and delivered a modern, efficient, and technology-driven platform that enhanced operations without exceeding the budget. Their expertise and attention to detail set them apart from other companies I have worked with.

Are there any areas for improvement or something Appigma could have done differently?

While Appigma exceeded expectations in almost every aspect, one area for slight improvement could be providing more frequent progress updates throughout the project. Regular check-ins would have made the process even smoother, though overall, their communication, professionalism, and delivery were excellent.

BACKGROUND

Please describe your company and position.

I am the Co founder of Appcorn

Describe what your company does in a single sentence.

We are a service-based company providing solutions such as EMR systems for hospitals and POS systems for retailers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appigma to accomplish?
Improve patient care quality

SOLUTION

How did you find Appigma?

Referral

Why did you select Appigma over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Appigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Objective:

To design and develop a secure and user-friendly EMR mobile application tailored for use on iPads within hospital premises. The goal is to provide healthcare professionals with quick, mobile access to patient records and core EMR functionalities, enhancing clinical efficiency and patient care.

Scope of Work Includes:

Requirement Gathering & Analysis

• Engage with clinical and administrative stakeholders to define app needs.
• Identify critical EMR functionalities for mobile use.
• Document technical and compliance requirements specific to hospital operations.

UI/UX Design

• Design an intuitive and responsive interface optimized for iPads.
• Ensure a clean layout suitable for clinical environments and quick navigation.
• Include accessibility features and support for multi-user workflows (if needed).

Mobile App Development

Build a secure mobile application for iPads (iOS).
Key features to include:

• Patient search and profile access
• Clinical notes and documentation
• Appointment viewing and updates
• Prescription creation and review
• Lab result access
• Real-time notifications and alerts

Offline functionality for areas with limited connectivity (if required).

• Integration with Existing EMR System
• Real-time syncing with the hospital’s EMR database.
• API-based integration for smooth data exchange.
• Integration with lab systems, pharmacy, and other relevant modules.

Security & Compliance

• Implement robust data encryption and secure user authentication (e.g., biometric, passcode).
• Role-based access to ensure only authorized access.
• Ensure compliance with local and international healthcare regulations (e.g., HIPAA, NABH).

Testing & Quality Assurance

• Test on hospital-issued iPads for performance, UI consistency, and reliability.
• Conduct functional, security, and user acceptance testing.
• Simulate hospital use cases to validate the workflow.

Training & Documentation

• Provide user guides and quick-start manuals for medical staff.
• Conduct training sessions for smooth adoption.
• Include administrative setup and troubleshooting guides.

Post-Implementation Support

• Ongoing technical support for updates, bug fixes, and performance improvements.
• Monitor feedback from clinical staff for future enhancements.
• Ensure compliance updates and iOS compatibility over time.

Key Deliverables:

• Functional EMR iPad App (In-Hospital Use)
• UI/UX Designs and Prototypes
• Integrated APIs with Existing EMR System
• Compliance & Security Framework
• User Manuals and Training Materials
• UAT Sign-Off Reports
• Ongoing Support & Maintenance Plan

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Previously, our hospital used a web-based EMR system that was often slow, unresponsive, and prone to downtime. This disrupted clinical workflows and delayed patient care. Recognizing the need for a more efficient and reliable solution, Appigma revamped our system with a custom-built, native iPad application. This transition led to significant improvements across multiple areas. 
Access to patient records became 40% faster, and documentation time was reduced by 30%, allowing clinicians to spend more time with patients. Staff productivity increased by 25%, and paper-based processes were reduced by over 60% due to real-time mobile data entry. The app also enhanced data accuracy by minimizing manual errors, and internal communication improved with timely alerts and updates. 
With over 85% user adoption in the first month and a 4.6/5 user satisfaction rating, the mobile app has proven to be a reliable, efficient, and user-friendly tool that has transformed our day-to-day hospital operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Appigma’s project management was excellent. They delivered all milestones on time and were highly responsive to our needs, making adjustments quickly whenever required.

What was your primary form of communication with Appigma?

Virtual Meeting

What did you find most impressive or unique about this company?

Their responsiveness, technical expertise, and ability to understand clinical workflows stood out the most.

Are there any areas for improvement or something Appigma could have done differently?

I am not sure 

BACKGROUND

Please describe your company and position.

I am the Manager of New York State Realty

Describe what your company does in a single sentence.

We are a travel agency and we provide custom made travel packages, booking assistance and travel advice for domestic and international travel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appigma to accomplish?

• We independent contracted Appigma for developing a mobile app that would let customers view travel packages, purchase it, get real time updates and much more.

SOLUTION

How did you find Appigma?

Online Search

Why did you select Appigma over others?

High ratings

How many teammates from Appigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Appigma provided a mobile app that allowed users to browse packages, book trips, make payments, chat, log in, and get real-time travel updates, while the admin had admin panel to manage listing and inquiry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Enhancement The app has been great for increasing bookings, decreasing the time in which customer service had to spend on the phone, increase client engagements and making it easier for our customers to book package deals, and overall have a great experience on booking with us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Appigma's team managed the project professionally; they hit all the milestones on time and were very responsive to feedback with quality solutions and updates.

What was your primary form of communication with Appigma?

Email or Messaging App

What did you find most impressive or unique about this company?

The understanding of the travel needs and features and finalizing into a super useful and user-friendly app was excellent.

Are there any areas for improvement or something Appigma could have done differently?

Nope 

BACKGROUND

Please describe your company and position.

I am the Managing Director of Empire Workforce Solutions

Describe what your company does in a single sentence.

We are an HR company offering staffing as a service, personnel management and HR support to medium and small sized businesses in the industrial sector

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appigma to accomplish?

• We selected Appigma for hybrid app development to facilitate employee on-boarding, attendance management, and internal HR communications.

SOLUTION

How did you find Appigma?

Online Search

Why did you select Appigma over others?

• High ratings
• Referred to me

How many teammates from Appigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Appigma created a hybrid application with employee registration, attendance registration, document uploads, real time HR notification, perform tracking tools, and admin dashboard to manage HR operations in multiple departments in an efficient way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The hybrid app was making a major impact in enhancing internal communication, automating many human factors, and staff were also able to manage attendance and documentation on the go.” Improved accuracy of data and saved time on simple administrative tasks which helped to streamline HR workflow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Appigma was fast to understand, responsive on timings and most importantly followed any instructions we gave them very promptly. They kept coordination even when their team were working around it.

What was your primary form of communication with Appigma?

Email or Messaging App

What did you find most impressive or unique about this company?

We loved their capability in translating complex HR features into an easy-to-use mobile app with slick design and strong technical foundations.

Are there any areas for improvement or something Appigma could have done differently?

A couple more training sessions, for in-house usage, post launch would have eased transition and usage.

BACKGROUND

Please describe your company and position.

I am the Director of Empire Key Realty

Describe what your company does in a single sentence.

We are a real estate company providing service for property for sale, rent and management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appigma to accomplish?

• We've engaged Appigma for Flutter application to build a mobile platform which displays listings, enables users' interaction and process inquiries for our real estate agency.

SOLUTION

How did you find Appigma?

Online Search

Why did you select Appigma over others?

• High ratings
• Good value for cost

How many teammates from Appigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Appigma - FlutterStikStak was responsible for creating a flutter-based app with user login, property listing integration, search filters, inquiry forms, and an admin dashboard for property management and tracking leads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The application increased client engagement, decreased response time for inquiries, enhanced mobile search visibility and eased property uploads via an admin panel. Feedbacks from the users and the internal efficiency enhanced dramatically after the launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Appigma was great at keeping in touch, on schedule, and quickly fixed things when I asked during the development process.

What was your primary form of communication with Appigma?

Email or Messaging App

What did you find most impressive or unique about this company?

They are always responsive, got the work done on time, took direction well and adjusted to what we asked of them.

Are there any areas for improvement or something Appigma could have done differently?

A better post-launch monitoring might also have improved ongoing support.

BACKGROUND

Please describe your company and position.

I am the Co-Founder

Describe what your company does in a single sentence.

We are a cutting-edge automotive company that focuses on vehicle modification, upkeep, and luxury mobility solutions, providing top-quality services and technologically advanced solutions to optimize driving experiences and vehicle capabilities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appigma to accomplish?

• Appigma has been hired for an automotive business to develop a tailored customer relationship management (CRM) system to improve customer management, sales tracking, and service efficiency.

SOLUTION

How did you find Appigma?

Online Search

Why did you select Appigma over others?

Good value for cost

How many teammates from Appigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Provide a robust CRM with customer data management, automated workflows, sales tracking, and easy integration with existing systems

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were able to deliver on milestones in a timely manner, maintain open lines of communication, address feedback quickly, and customize the CRM to fit our specific business needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were impressed with their wealth of industry knowledge, unique features, and ability to develop a solution that made our automotive operations as simple as possible with a smooth running CRM.

What was your primary form of communication with Appigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Access to better training materials, higher levels of customization, and more extensive post-launch assistance to ensure effective implementation and user adoption.

Are there any areas for improvement or something Appigma could have done differently?

not

BACKGROUND

Please describe your company and position.

I am the Director of the company.

Describe what your company does in a single sentence.

We are a result-oriented digital marketing firm that offers expertise in SEO and social media management, content creation and specialized advertising campaigns.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appigma to accomplish?

• We hired Appigma for UX/UI design to enhance user experience, improve engagement, and create a visually appealing, conversion-optimized interface.

SOLUTION

How did you find Appigma?

Online Search

Why did you select Appigma over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Appigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

User research, wireframing, prototyping, responsive design, branding, and consistency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved user engagement, increased conversions, enhanced usability, and positive client feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time, maintained clear communication, adapted quickly, and ensured smooth collaboration with prompt responses.

What was your primary form of communication with Appigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Innovative design, user-focused approach, creativity, attention to detail, strong collaboration.

Are there any areas for improvement or something Appigma could have done differently?

Faster revisions, more post-launch support, minor follow-up enhancements needed.