App Design Agency

BACKGROUND

Please describe your company and position.

I am the CEO of Cosmetica Belleza

Describe what your company does in a single sentence.

online sale of cosmetics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire App Design Agency to accomplish?

• app development
• ux app design
• react native

SOLUTION

How did you find App Design Agency?

Online Search

Why did you select App Design Agency over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from App Design Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Beauty Cosmetic, a cosmetics e-commerce company, partnered with App Design to create a mobile application. The app includes features such as a product catalog, online purchasing, user reviews, and personalized recommendations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increase in Mobile Sales: We experienced a 30% increase in mobile sales since the app's launch, demonstrating its effectiveness in enhancing the shopping experience for our customers.
2. Improved Customer Engagement and Satisfaction: Customer engagement increased by 25%, with 85% of users rating their experience as "excellent" or "very good", and the app achieving an average rating of 4.7 stars on app stores.
3. Operational Efficiency: The integration with our e-commerce platform reduced manual order handling time by 40%, significantly improving our operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

App Design utilized agile project management methodologies, which ensured flexibility and timely delivery of project milestones. They maintained a well-structured approach throughout the project, breaking it down into manageable sprints and setting clear deadlines for each phase. Regular progress updates were provided, ensuring transparency and keeping us informed at all times.

Delivery Timeliness:

Overall, they delivered the project items on time. Despite a few minor delays due to unforeseen technical challenges, they managed to stay on track and met the major deadlines. Their ability to adapt and address these challenges promptly was commendable.

What was your primary form of communication with App Design Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were not just following our instructions; they actively suggested features and improvements that greatly enhanced the user experience. Their insights and recommendations demonstrated a strong understanding of the latest trends and best practices in app development.

The quality of their work was outstanding. From the user-friendly design to the seamless functionality, every aspect of the app reflected their high standards and attention to detail. The final product received rave reviews from our customers and significantly boosted our mobile sales and engagement.

Are there any areas for improvement or something App Design Agency could have done differently?

Although the project was mostly delivered on time, there were some minor delays due to some new functions we add to the app. Implementing more robust risk management and contingency planning could help mitigate such delays in future projects.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Verifactu Software, a company that develops AI-powered billing software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with App Design Agency?

We needed help designing and developing a secure, scalable AI-powered billing platform aligned with our requirements. The main objectives were to build a compliant invoicing system, implement intelligent automation for billing processes, ensure high data security standards, and create an intuitive UX for businesses managing electronic invoicing. Additionally, we wanted a solid technical architecture that would allow future integrations and growth without major restructuring.

SOLUTION

What was the scope of their involvement?

App Design Agency has handled the full-cycle development of our AI-powered billing software. The scope of work includes product strategy support, UX/UI design, backend architecture, frontend development, and compliance alignment with our requirements.Key deliverables include the design of the complete UI, development of a secure billing engine, implementation of AI-driven automation features for invoice processing, integration with tax-compliant electronic invoicing standards, and the creation of an admin panel for system management and reporting.App Design Agency has also worked on API integrations to allow future scalability, implemented security best practices for data protection, and supported testing and deployment preparation to ensure the platform is stable and ready for production.

What is the team composition?

We’ve worked with four members of App Design Agency’s team, including a project manager, a designer, and two developers.

How did you come to work with App Design Agency?

We found App Design Agency through an online search. We chose them over other options because they had high ratings, were close to our geographic location, had pricing that fit our budget, offered good value for the cost, and had company values that aligned with ours.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

We started working together in January 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

App Design Agency has delivered several measurable outcomes that demonstrate clear progress. First, we’ve successfully launched a fully functional MVP within the planned timeline, allowing us to begin onboarding early users. The platform has achieved stable performance during initial testing, with successful invoice generation and validation aligned with our requirements.We’ve also reduced manual billing tasks by automating invoice creation and validation workflows, which has improved operational efficiency. Early user feedback has highlighted the platform’s ease of use and clarity of the interface. Additionally, the system architecture has been built to support future integrations, positioning us for scalable growth without needing major redevelopment.After implementing the automated invoice generation and validation workflows, we’ve reduced manual billing-related tasks by approximately 60%–70% compared to our previous semiannual process. Invoice creation time has decreased from an average of 8–10 minutes per invoice to under 2–3 minutes, primarily due to AI-assisted data extraction and automated compliance checks. Validation errors have been reduced by around 40%, which has significantly lowered the time spent on corrections and re-submissions.Overall, these improvements have translated into an estimated 50% increase in operational efficiency during the initial rollout phase, allowing our team to focus more on client onboarding and platform optimization rather than administrative billing tasks.During the MVP phase, we closely monitored early adoption and user feedback. Within the first two months after launch, we onboarded over 120 beta users, with approximately 75% actively using the platform on a weekly basis.In terms of satisfaction, we collected feedback through in-app surveys and direct user interviews. The average satisfaction score was 4.4 out of 5, with users highlighting ease of use and time savings as the main strengths. Additionally, over 65% of early users reported that the platform significantly simplified their billing workflow compared to their previous solution. These early indicators gave us confidence in product-market fit and validated the technical and UX decisions made during development.

How did App Design Agency perform from a project management standpoint?

App Design Agency has demonstrated structured and professional project management throughout the engagement. They work with clearly defined milestones, provide regular progress updates, and have transparent communication regarding timelines and deliverables.Overall, they’ve delivered the core MVP within the agreed timeframe. When minor adjustments or scope refinements arise — as is common in complex software projects — they communicate proactively and align expectations before proceeding. This has helped us avoid major delays and keep the project on track.Their organized workflow and responsiveness have given us confidence that the project is being managed responsibly and with attention to both deadlines and quality.We primarily communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

What we’ve been most impressed with is App Design Agency’s ability to combine technical expertise with a clear understanding of business and regulatory requirements. Developing a billing platform aligned with our standards requires more than just coding — it demands precision, compliance awareness, and long-term architectural thinking.App Design Agency doesn’t simply execute tasks; they challenge assumptions, suggest optimizations, and propose scalable solutions from the beginning. Their proactive approach to security, system architecture, and automation stands out compared to other agencies we’ve evaluated.Additionally, their ability to translate complex technical concepts into clear business language has made collaboration smooth and efficient. It feels like working with a strategic technology partner rather than just a development vendor.

Are there any areas they could improve?

Overall, the collaboration has been very positive. If there’s one area they could improve, it would be providing even more detailed documentation earlier in the process, particularly around certain technical decisions and system architecture. While everything has been explained clearly during meetings, having more structured written documentation from the start would have helped our internal stakeholders review things more independently.That said, whenever we request clarification or additional documentation, App Design Agency’s team responds quickly and addresses it properly. It’s more about fine-tuning the process rather than correcting any major issues.

BACKGROUND

Please describe your company and your position there.

My company is a marketplace to sell products

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire App Design Agency?

App development for iOS and Android

SOLUTION

How did you select this vendor and what were the deciding factors?

We found IT company

Describe the project in detail and walk through the stages of the project.

Marketplace app

How many resources from the vendor's team worked with you, and what were their positions?

CTO, UX designer and React native senior

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Agile process

How effective was the workflow between your team and theirs?

All aspects of the development were completed on time.

What did you find most impressive or unique about this company?

transparency and timeline

Are there any areas for improvement or something they could have done differently?

They can have a marketing team