App Crafters Studio

BACKGROUND

Please describe your company and position.

I am the Principal of an ecommerce company 

Describe what your company does in a single sentence.

Online Marketplace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire App Crafters Studio to accomplish?

• Build a Custom Coded Marketplace

SOLUTION

How did you find App Crafters Studio?

• Online Search
• Referral

Why did you select App Crafters Studio over others?

Recommended vendor on Bark

How many teammates from App Crafters Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a custom Coded Online Marketplace

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We hired App Crafters Studio close to two months ago to create a custom coded marketplace for our company. After two months of broken promises, missed scheduled conference calls and nothing but irrelevant and poorly executed cut and paste mock-ups from previous clients' websites by their UI and UX expert Rose, we were contacted by a new individual named Allen stating that he was taking over the management of our project. When I inquired about the previous project lead (Ethan), he told me that he was a cocaine drug addict (apparently known by the company executives), was using cocaine at his company desk and had since been terminated. He then informed me that the funds from our $1,000 deposit had already been utilized and that a refund was not an option. Allen also stated that he understood from the team that I approved the mock-ups and, in their estimation, the project was 60-70% percent completed. Neither of these statements were true. In fact, I have numerous text messages and emails with both Ethan and Rose attesting to the fact that they knew they had missed all the milestones, blew off multiple scheduled meetings and that I had every right to be angry about their unprofessional performance. In the last week prior to Labor Day, they pleaded with me to give them one last chance (48 hours) to turn things around or they would immediately refund my deposit. This did not happen and the promise of a refund did not materialize.

Let this be a cautionary tale. Do not do business with this outfit. It is impossible to reach any upper management to air your concerns or complaint and you'll find nothing online to assist in your efforts. I truly believe this is by design. The last text message I received from Allen was last night and he had the nerve to tell me I should file a complaint with my credit card company to try and receive a refund of my deposit. This company is absolutely bad news. Don't touch them with a 10-foot pole. One star is the lowest I can rate them on Clutch, but the truth is they deserve a negative one star.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

No, they continued to send me irrelevant UI copy and pasted mock-ups from some of their previous clients. Made excuses for over 2.5 months, Lead Project Manager was hospitalized for a month, Then had a car accident and susequently found that he had a major drug addiction (known by company executives) was using drugs at his desk while he was attempting to manage my project and eventually fired around September 1, 2025 

What was your primary form of communication with App Crafters Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nothing...the most unprofessional and deceitful web developer I've hired in over 25 years!

Are there any areas for improvement or something App Crafters Studio could have done differently?

Don't hire inexperienced developers let alone known drug addicts to manage critical time sensitive projects. Based on our experience their customer support is non-existent and made worse byrefusing to refund our $1,000 deposit. They overstated their ability to meet milestones or complete what should have been a very simple project. This is not a trustworthy company and there is no contact information for upper management to lodge concerns or complaints.

BACKGROUND

Please describe your company and position.

I am the CEO of a financial services company

Describe what your company does in a single sentence.

We offers investment solutions and services and retirement expertise to more than 2.5 million customers globally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire App Crafters Studio to accomplish?

I hired App Crafters Studio to design and develop new features in the FFB mobile application.

SOLUTION

How did you find App Crafters Studio?

• Online Search
• Clutch Site

Why did you select App Crafters Studio over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from App Crafters Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

App Crafters Studio is designing and developing new features in FFB mobile application to add values to FFBs business in the financial industry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

App Crafters Studio help to build scalable, performant, clean and maintainable solutions which add value to FFBs business in the financial industry.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They respond to our need anytime and delivered the project on time.

What was your primary form of communication with App Crafters Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have good communication skill.

Are there any areas for improvement or something App Crafters Studio could have done differently?

App Crafters Studio did a great job and delivered a project that satisfied us.

BACKGROUND

Please describe your company and position.

I am the product tester of Best buy canada

Describe what your company does in a single sentence.

Best Buy Canada is one of the largest omni-channel retailers of consumer electronics, computers and entertainment products, related accessories and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire App Crafters Studio to accomplish?

• we hired App crafters to help develop a mobile app

SOLUTION

How did you find App Crafters Studio?

Clutch Site

Why did you select App Crafters Studio over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from App Crafters Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

scope pf work is based around the development of our mobile app for it to be user friendly and accessible

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the success rate is high as our board of trustees didn't complain and we create a mini form for users to leave a review about it and it has a good high rating.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they deliver on time and they did respond on time.

What was your primary form of communication with App Crafters Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I find their creativity most unique and impressive.

Are there any areas for improvement or something App Crafters Studio could have done differently?

i and my team didn't find fault in their service so all they need to do is to get better.