ano.digital - Product Design Agency

BACKGROUND

Please describe your company and position.

I am the CEO of SDA

Describe what your company does in a single sentence.

We are service IT company that build SaaS and Marketplace products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ano.digital - Product Design Agency to accomplish?

• Create a user-friendly and intuitive interface for restaurant POS systems. The goal was to enhance the overall user experience, improve efficiency, and streamline the order management process for restaurant staff.
• Make better user experience, improve efficiency, and streamline the order management process for restaurant staff.

SOLUTION

How did you find ano.digital - Product Design Agency?

Online Search

Why did you select ano.digital - Product Design Agency over others?

• High ratings
• Company values aligned
• Based on their portfolio

How many teammates from ano.digital - Product Design Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ano.digital was tasked with creating a user-friendly and intuitive interface for restaurant POS systems. The goal was to enhance the overall user experience, improve efficiency, and streamline the order management process for restaurant staff. Ano.digital consistently impressed us with their professionalism, prompt communication, and ability to meet deadlines. Their collaborative approach allowed us to provide feedback and iterate on designs effectively, resulting in a final product that exceeded our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes from the project have been truly exceptional. The innovative design implemented by ano.digital has not only greatly enhanced the user experience for our staff but has also resulted in a remarkable boost in operational efficiency, leading to a substantial reduction in order management errors. The intuitiveness of the interface has made the training process for new employees remarkably smooth, allowing them to navigate through the system with minimal guidance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The workflow established between our teams and ano.digital was nothing short of remarkable. Their team displayed a remarkable level of responsiveness, promptly addressing our feedback and implementing changes with great efficiency.

What was your primary form of communication with ano.digital - Product Design Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What truly impressed us was their exceptional ability to grasp and understand our specific needs, effortlessly translating them into a design that perfectly aligned with our requirements.

Are there any areas for improvement or something ano.digital - Product Design Agency could have done differently?

While the overall experience was unquestionably outstanding, it is worth noting that there is always room for improvement. In particular, clearer documentation and more comprehensive guidelines during the wireframing phase could have further streamlined the process. 

However, it is important to emphasize that this minor aspect did not significantly impact the final outcome, as the team at ano.digital remained highly receptive to our feedback and promptly made the necessary adjustments. Ano.digital has exceeded our loftiest expectations with its unparalleled expertise in UX/UI design for restaurant POS systems.

Their unwavering professionalism, meticulous attention to detail, and unwavering commitment to delivering exceptional results make them an extraordinary design agency that we wholeheartedly recommend for any similar projects.