AIS Technolabs

BACKGROUND

Please describe your company and your position there.

We are travel and tourism company based in Dubai, UAE operating since 2011. Our vision is to make travel easy for clients. operating over 3 countries and annual customer 200K. Over 20 members inhouse.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AIS Technolabs, and what were your goals?

Tailor-made Website Design And Development With Admin Panel, because of the high demand we wanted to have end to end B2C travel portal specific for customer and reduce papers by 80% and provide smooth customer experience during orders or requesting for service. We hired AIS Technolab understand our objective and our goals.

SOLUTION

How did you select this vendor and what were the deciding factors?

We select vendor based on knowledge, price, and experience. We also had several interview and recommendation from other customer they did project before.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

AIS Technolabs skillfully executed our project in 5 milestone, UI/UX, design, development, testing, deploy. The UX design was amazing and journey was detailed and smooth. They also provide best practices in reducing time spent for customers.

How many people from the vendor's team worked with you, and what were their positions?

AIS technology provide me with dedicated project manager. I have intereacted with developer and project team involved in the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the website we reduced customer interaction by 80% and increased our sales by 12% in first quarter. more important, we reduce paper and office supply by 30%+ in first month alone. customer satification increased by 20% comparing to 2018/2019 (before covid) check our google review for more information.

Describe their project management style, including communication tools and timeliness.

AIS assigned Jira as bug tracking tool. all SLA are measured there. I am happy to log bug using Jira and it is resolved within short time, even if not priority.

What did you find most impressive or unique about this company?

They understood my project and customer segment very well and often suggested best practices for improvements.

Are there any areas for improvement or something they could have done differently?

I have not come across any issue's infact.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of the Company, a money transfer website and application for transferring money abroad in B2B, B2C, C2C channels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AIS Technolabs, and what were your goals?

We need a development partner to design and develop our app and website with a web admin panel for managing money transfer app users. We took the support of AIS Technolabs to develop an Android and iOS app as well as a website with an admin panel to keep watch on all activities easily for transferring money overseas based on user’s requests and track requests as well as money deliveries using EFT.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got in touch with AIS Technolabs through a recommendation and chose to work with them after looking at the demo. Also, we were impressed with their quick response and transparent communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After discussing our requirements, AIS Technolabs has provided us a project manager to help outline our project. They analyzed the project and customized requirements with their team of HTML and CSS designers, API developers, and Graphic designers to translate my concept into a wireframe solution. After that, they crafted interactive UI for both app and website send it to me for approval and suggestions.

Their development team integrated UI with HTML, CSS, API, Laravel Framework, JavaScript, and other technical stacks to develop functional Android and iOS app as well as the website with an admin panel. With customized features and rich functionalities, it is easy to manage Android and iOS money transfer app users.

Everything looked great and all things were functioning properly on the demo server. I suggested some minor changes, which they instantly resolved and helped us to deploy the app on various app stores and launch the website along with the required landing pages. Also, they offer free 90 days support after launching the app and website with a web admin panel.

How many resources from the vendor's team worked with you, and what were their positions?

For our money transfer app and website with an admin panel, AIS Technolabs assigned a dedicated UI/UX designer, developer, tester, and others to successfully develop the user-friendly app and website with an admin panel. But I closely coordinated with Hermit Chawla all through the project. In case of queries or changes, I use to contact them directly on phone or skype. I had smooth communication with them and was extremely satisfied with their quick assistance and prompt solutions

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The coordination throughout the project was seamless under the management of the project manager. The whole team was very responsive and cooperative. They e-mail me on a regular basis to keep me updated on every stage of the project. They manage my project on Jira software from where I can easily see what they are working on currently and also how much is yet to be done.

Describe their project management style, including communication tools and timeliness.

Their cooperative approach and prompt solutions impressed me the most. The amount of effort they put in as well as the quick response to the request was also remarkable. I really love the graphical interface of my app and website.

What did you find most impressive or unique about this company?

They are highly proficient and doing a great job. I am very satisfied with the app and website design and development. For this project, everything was pitch-perfect, and so I have nothing to mention.

Are there any areas for improvement or something they could have done differently?

The quality of the mobile transfer app and website with an admin panel is splendid, and there were no bugs in the app as well as the website.

BACKGROUND

Please describe your company and your position there.

I am the CEO of seven companies dealing with plumbing and HVAC solutions in California, USA. We provide a one-stop solution for all plumbing and HVAC needs. Our services are backed with a guarantee, and we offer 24x7 plumbing services and HVAC installation and repair services to thousands of homeowners and offices across the California, USA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AIS Technolabs, and what were your goals?

Our websites were not ranking, so the traffic and lead generation was poor. We want a strong online presence and awareness of our plumbing and HVAC services in the California, USA. AIS Technolabs has improved the ranking, visibility, and traffic of our seven websites.

SOLUTION

How did you select this vendor and what were the deciding factors?

I got to know about AIS Technolabs through Google search. We checked testimonials and the success of their other projects. After that, we joined hands with AIS Technologies for our SEO turnaround to get positive results.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

After listening to my concern, AIS Technolabs has redesigned our websites to improve speed, optimized the web pages, updating pages with more informative and engaging content, optimization of targeted keywords - off-page and on-page, image optimization, technical SEO clean up, content promotion, and social media activities. We are seeking positive results consistently in terms of visibility, traffic, and lead generation. They provide monthly reports about the progress and regularly update regarding work and improvements.

How many people from the vendor's team worked with you, and what were their positions?

There are ten members from the SEO team dedicatedly working for my project, along with the design team, development team, and others. But I coordinated with Mr. Sunny Chawla and Mr. Hermit Chawla closely and worked with them. For any updates, queries, or discussions, I used to call them directly or via skype. Communication with them was seamless, and they are always ready to solve my issues.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Previously, my website search results and ranking were low on Google. They have redesigned my websites and enabled SEO activities, our websites are ranking on many targeted keywords, and we initially received 50 genuine leads every week, then 100, and now around150 genuine leads. The numbers are consistently increasing and rankings too.

Describe their project management style, including communication tools and timeliness.

Everything is going smoothly and well-coordinated under the guidance and management of a project manager. The management is very cooperative and has an open door policy. JIRA was used for project management and Skype was used for communication.

What did you find most impressive or unique about this company?

Their dedication and all-time working strategies, along with flexible work culture and willingness to grow together, impressed me. They ensure that everything goes right the first time and are always ready for support.

Are there any areas for improvement or something they could have done differently?

They are doing great, so nothing is there to mention here. We've been extremely satisfied with the results.

BACKGROUND

Please describe your company and position.

I am the Senior Project Manager of Sluggers Technologies pvt limited

Describe what your company does in a single sentence.

AIS Technolabs is a leading software development firm specializing in providing skilled developers for various technologies, including Python, iOS, and NodeJS. Their experienced team ensures high-quality, scalable, and efficient solutions tailored to meet your specific needs, making them a reliable partner for your development projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AIS Technolabs to accomplish?

• eveloping high-quality
• providing skilled developers
• successful execution of projects

SOLUTION

How did you find AIS Technolabs?

• Online Search
• Referral
• Clutch Site

Why did you select AIS Technolabs over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from AIS Technolabs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Key Deliverables:

1. Requirement Analysis and Planning:
   • Detailed project requirement gathering and analysis
   • Project planning and timeline creation
   • Feasibility study and risk assessment
2. Design and Prototyping:
   • Creation of wireframes and UI/UX designs
   • Development of interactive prototypes
   • Design approval and revisions based on feedback
3. Development:
   • Frontend and backend development using relevant technologies (Python, iOS, NodeJS)
   • Integration of third-party APIs and services
   • Implementation of security best practices
   • Development of responsive and user-friendly interfaces
4. Quality Assurance and Testing:
   • Unit testing, integration testing, and system testing
   • Performance testing and optimization
   • Bug fixing and troubleshooting
   • User acceptance testing (UAT) and feedback incorporation
5. Deployment:
   • Preparation of deployment environment
   • Deployment of applications to live servers or app stores
   • Configuration and setup of necessary infrastructure
   • Post-deployment support and monitoring
6. Maintenance and Support:
   • Ongoing technical support and issue resolution
   • Regular updates and feature enhancements
   • Performance monitoring and optimization
   • Backup and disaster recovery planning

Summary of Key Deliverables:

1. Complete Application Development:
   • Fully functional and tested applications developed using Python, iOS, and NodeJS
   • Integration with necessary third-party services and APIs
2. Design Documentation:
   • Comprehensive design documents, including wireframes, UI/UX designs, and interactive prototypes
3. Testing Reports:
   • Detailed reports on testing phases, including bug tracking and resolution logs
4. Deployment Documentation:
   • Documentation of deployment procedures and configurations
   • Guidelines for post-deployment maintenance and support
5. Ongoing Support:
   • Access to technical support for ongoing maintenance and updates
   • Regular performance monitoring and optimization reports

By adhering to this comprehensive scope of work, AIS Technolabs ensured the successful delivery of high-quality, scalable applications that met the specific objectives and requirements of the project

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Timely Delivery:
   • Milestone Achievement: All project milestones and deliverables were met according to the planned timeline.
   • Deadlines: Projects were delivered within the agreed-upon deadlines, demonstrating effective time management and project planning.
2. Quality of Work:
   • Bug Reduction: Significant reduction in bugs and issues post-launch, as evidenced by thorough testing and quality assurance practices.
   • User Feedback: Positive user feedback and high user satisfaction ratings on app stores and platforms where the applications were deployed.
3. Performance Metrics:
   • Load Times: Improved application load times and performance metrics, ensuring a smooth user experience.
   • Scalability: Applications successfully handled increased user loads without performance degradation, demonstrating scalability.
4. Business Impact:
   • Revenue Growth: Increased revenue from the newly developed applications due to enhanced user engagement and functionality.
   • User Acquisition: Growth in the number of active users and downloads, indicating successful user acquisition strategies.
5. Technical Success:
   • Integration: Successful integration of third-party APIs and services, enhancing the functionality of the applications.
   • Security: Implementation of robust security measures, resulting in zero security breaches or data leaks.
6. Maintenance and Support:
   • Issue Resolution: Efficient resolution of post-launch issues and bugs, with a significant reduction in downtime.
   • Updates: Regular updates and feature enhancements based on user feedback and changing business needs.
7. Documentation and Training:
   • Comprehensive Documentation: Delivery of detailed design, deployment, and maintenance documentation to ensure smooth handover and ongoing support.
   • Training: Provision of training sessions and materials for in-house teams to manage and maintain the applications effectively.

These measurable outcomes demonstrate the progress and success of the project handled by AIS Technolabs, highlighting their commitment to delivering high-quality, scalable applications that meet business objectives and user expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management Approach: 

• AIS Technolabs employed a structured and efficient project management approach to ensure the successful delivery of the project. Their methodology included the following key aspects:

1. Initial Consultation and Planning:
   • Conducted detailed consultations to understand project requirements and objectives.
   • Developed a comprehensive project plan with clear milestones, timelines, and deliverables.
2. Agile Development Process:
   • Adopted an agile development methodology, allowing for iterative progress and regular updates.
   • Facilitated flexibility and adaptability to incorporate changes based on ongoing feedback.
3. Regular Communication:
   • Maintained consistent and transparent communication through regular meetings and progress reports.
   • Used project management tools (e.g., JIRA, Trello, Asana) to track tasks, milestones, and deadlines.
4. Stakeholder Involvement:
   • Involved stakeholders in key decision-making processes to ensure alignment with business goals.
   • Provided regular updates and sought feedback to ensure the project stayed on track.
5. Risk Management:
   • Identified potential risks early in the project and developed mitigation strategies.
   • Continuously monitored project progress to address any emerging issues promptly.
6. Timely Delivery:
   • Milestone Adherence: AIS Technolabs consistently met project milestones, ensuring timely progress.
   • Deadline Compliance: Delivered all major deliverables and final products within the agreed-upon deadlines, demonstrating effective time management and planning.
7. Response to Needs:
   • Responsiveness: The team was highly responsive to queries, requests for changes, and additional requirements, providing prompt and effective solutions.
   • Adaptability: Showed flexibility in adjusting project scope and priorities based on evolving business needs and feedback.
   • Support and Guidance: Offered valuable support and guidance throughout the project, helping to address technical challenges and ensure the project's success.
8. Overall Experience: 
   • AIS Technolabs' project management was characterized by clear communication, effective planning, and a proactive approach to problem-solving. Their commitment to meeting deadlines and responsiveness to needs contributed significantly to the project's success and overall client satisfaction.

What was your primary form of communication with AIS Technolabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Technical Expertise

Customer-Centric Approach

Agile Methodology

Commitment to Quality

Post-Deployment Support

Value for Money

Are there any areas for improvement or something AIS Technolabs could have done differently?

1. Enhanced Documentation:
   • Technical Documentation: While the provided documentation was comprehensive, including more detailed technical documentation could further aid in future maintenance and onboarding of new team members.
   • User Manuals: Developing more extensive user manuals and guides for non-technical stakeholders could improve usability and understanding of the final product.
2. Communication During Peak Times:
   • Response Time: During peak project phases, there were instances where communication response times were slightly delayed. Implementing a more robust system to handle peak periods could improve responsiveness.
   • Regular Updates: Increasing the frequency of status updates and progress reports, especially during critical phases, would enhance transparency and keep stakeholders better informed.
3. Onboarding and Training:
   • Client Training: Offering more comprehensive training sessions for the client’s in-house team on managing and maintaining the developed applications could be beneficial.
   • Knowledge Transfer: Structured knowledge transfer sessions towards the project’s end could ensure a smoother transition and empower the client’s team to handle the application independently.
4. Resource Allocation:
   • Dedicated Resources: Ensuring that dedicated resources are consistently available for the project, especially during critical milestones, could improve continuity and project momentum.
   • Backup Plans: Having more robust backup plans for key personnel could mitigate any potential delays due to unforeseen absences or changes.
5. Feedback Integration:
   • Iterative Feedback: While feedback was generally well integrated, a more formalized process for iterative feedback during the development stages could ensure that client input is continuously and effectively incorporated.
   • Post-Launch Feedback: Implementing a structured process for gathering and acting on post-launch feedback could enhance ongoing improvement and client satisfaction.
6. Scalability Planning:
   • Scalability Documentation: Providing more detailed plans and documentation on how to scale the application in the future would be helpful for long-term planning.
   • Performance Benchmarks: Establishing clear performance benchmarks and testing the application’s scalability under varying loads could provide more confidence in its ability to handle growth.

While AIS Technolabs has demonstrated excellent capabilities and delivered high-quality results, focusing on these areas for improvement could further enhance their service delivery and client satisfaction.

BACKGROUND

Please describe your company and position.

I am the Marketing and Communications Director of Hashbyte Studio

Describe what your company does in a single sentence.

We create gaming applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AIS Technolabs to accomplish?

• App Development

SOLUTION

How did you find AIS Technolabs?

Online Search

Why did you select AIS Technolabs over others?

• High ratings
• Good value for cost

How many teammates from AIS Technolabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AIS Technolabs was tasked with the end-to-end development of our casino app from initial concept and design to deployment and support. The project included:

1.Game Design

2.Backend Development

3.Payment Systems Integration

4.Regulatory Compliance

The final deliverable was a fully functional casino app featuring a variety of games like slots, poker, and blackjack, designed to operate smoothly on both iOS and Android platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app has been successful in attracting a significant user base, thanks to its user-friendly design and reliable performance. Our tracking metrics show high user engagement and increased transaction volumes. It indicates that users are enjoying and trusting the platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

AIS Technolabs uses an agile project management style, which facilitated timely revisions and quick adaptation to our feedback. This approach was crucial for maintaining momentum and ensuring the project stayed on track. Regular updates and discussions were conducted using communication tools like Slack and Zoom, which helped in maintaining clear and constant communication.

What was your primary form of communication with AIS Technolabs?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to handle complex technical requirements and deliver a user-centric casino app was impressive. They demonstrated a deep understanding of the gaming industry and were able to translate our vision into a functional and appealing app.

Are there any areas for improvement or something AIS Technolabs could have done differently?

No areas of improvement as of now.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Rainbow Shopping, and I manage an eCommerce company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AIS Technolabs, and what were your goals?

I asked AIS Technolabs to develop an eCommerce website using Woocommerce. I wanted some specific plugins and features like strip payment gateway, field editor, woo-commerce wallet, EU VAT compliance, multilingual, etc. Moreover, I wished to expand overseas, so I also needed a currency switcher. It was a crucial issue.

AIS Technolabs listened to my project calmly and they suggested going for customization. They showed me some layouts and their previous works. Then to chalked out a development strategy. The team developed the website and added some other required features. The end result was admiring!

SOLUTION

How did you select this vendor and what were the deciding factors?

My friend told me about AIS Technolabs. His company had taken their services. Glad! That he did! Had a great experience with the team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I had a video conferencing meeting with their head developer in which I told him about my preferences. The team came up with a design as soon as they understood my requirements. I allotted them the project and they delivered the website with customized features on a decided date. Everything went perfectly fine. Now, I have expanded my business overseas as well. Thanks to the organization.

How many people from the vendor's team worked with you, and what were their positions?

A team of a total of 5 professionals worked on my Woocommerce Website. The team consisted of a project manager, 2 back-end developers, 1 front-end developer, and 1 designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My website looks professional and it is easy to navigate. I have noticed 50% more growth on the website in terms of sales and traffic.

Describe their project management style, including communication tools and timeliness.

They deliver on time. Also, they give quick responses to questions, changes, and ideas. We mostly communicated through WhatsApp and sometimes over the calls whenever needed.

What did you find most impressive or unique about this company?

They offer great support and one-to-one attention to their clients.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Booz Allen Hamilton, and I run a consultancy company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AIS Technolabs, and what were your goals?

I asked for AIS Technolabs Web Development & Web Design for my website. I needed some special plugins that are hard to install and create issues in back-end development. But AIS Technolabs agreed to do it. They assigned it to their in-house team who immediately installed plugins and fixed the error. The whole website was developed under the supervision of their senior developer. It had no bugs or coding errors. They had fixed everything.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of my old clients told me about AIS Technolabs when he got to know I needed a developer. With his reference, I contacted them through their website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I had a telephonic meeting with them in which I described my requirements for Web Development & Web Design. I needed specific plugins that were hard to attach. This company fulfilled my need and now my website is functioning swiftly.

How many people from the vendor's team worked with you, and what were their positions?

A team of a total of 4 professionals worked on my WordPress Website. The team consisted of a project manager, 1 back-end developer, 1 front-end developer, and 1 designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The reaction to my website has been overwhelmingly positive. Recruiters and job seekers are communicating efficiently. Due to their easy UI, I have seen a 100% increase in the online contact forms being filled out and returned to me.

Describe their project management style, including communication tools and timeliness.

Their management style is awesome. Everything goes according to the set process. All the team members be it team lead, developer, or designer communicate well either through mail or call. The team would instantly address my query and would brief the progress on a daily basis. They were professional, competent, and comprehensive throughout the development process.

What did you find most impressive or unique about this company?

AIS Technolabs’ team lead worked closely with me to take the requirements and the end criteria met my expectations. The end result was attractive, effective, and mind-blowing.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Content marketing industry, and I write a travel blog.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AIS Technolabs, and what were your goals?

I asked for AIS Technolabs' digital marketing services. My blog wasn’t gaining viewers. The daily click count was also low. I had minimal followers and my articles wouldn’t rank on Google. So I discussed this issue with their digital marketer. AIS Technolabs’ digital marketing team analyzed my website, went through the content, and submitted a report.

After going through the report, I assigned them the work. They divided the task among their team members. The final output was beyond my imagination.

SOLUTION

How did you select AIS Technolabs and what were the deciding factors?

My wife is also a vlogger. She had taken their services to grow her viewership. When my blog wasn’t growing, she suggested I should take help from AIS Technolabs. That’s how we connected to each other.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We discussed the requirements and ad campaign in detail. The team made changes in the content presentation then they did SEO optimization. After research, they designed the ad campaign to target the right audience. Then it went live on the given date. Ad campaign was successful and it grabbed the eyeballs of my followers.

How many resources from the AIS Technolabs team worked with you, and what were their positions?

AIS Technolabs formed a team of 7 professionals. The team included a project manager, 2 SEO experts, 1 content writer, 1 digital marketer, 1 copywriter, and 1 graphic designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their SEO tricks improved my ranking. It is on the first page now. The ad campaign awarded my blog with global visibility, followers, and business.

How effective was the workflow between your team and theirs?

Excellent! They are quick, sharp, and target the right things to get the maximum result. We communicated on WhatsApp and call. To analyze the progress, I got daily and weekly reports. The workflow is striking.

They pay attention to your requirements and needs. Their team knows what you want and serve accordingly.

What did you find most impressive or unique about this company?

AIS Technolabs’ team is truly committed to its work. They worked fast, drafted the perfect strategies, and brought you the best results.

Are there any areas for improvement or something they could have done differently?

I think everything is perfect.

BACKGROUND

Please describe your company and your position there.

I am Business Owner of Chicago Clean Home which is based on Chicago.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AIS Technolabs, and what were your goals?

We hired Raz and his company Small Biz Web Design Studio for re-designing our website and to improve our visitor conversion rate.

SOLUTION

How did you select this vendor and what were the deciding factors?

Yelp reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our primary goal is the visual aspect of the website. We wanted a new, appealing, sooth looking website that shows our company in a nice way. The second goal is of course increasing our conversion rate. We have close to 5000 unique visitors per month on our website.

How many people from the vendor's team worked with you, and what were their positions?

Our main point of contact was Ras as we requested and Monika was our SEO related manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since it has been only two months I cannot really state yet specific numbers, however the feedback we have received from our subscribers, clients and new visitors has been amazing to say the least. The improvement to the website and our brand as a whole is noticeable immediately. The conversion rate has been steadily going up since launch.

Describe their project management style, including communication tools and timeliness.

Small Biz project management was seamless and very easy. They are working with Google Sheets which I find very continent and easy to share. I was given a link to a development server as well, where I could see the progress of our project and was able to give note very easily.

What did you find most impressive or unique about this company?

They translate our vision into a real working website that represents us much better and frankly elevates our brand.

Are there any areas for improvement or something they could have done differently?

Not really. Raz made sure everything was on time and budget.

BACKGROUND

Please describe your company and your position there.

I am Chief Executive Officer and run an event management company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AIS Technolabs, and what were your goals?

I asked for AIS Technolabs WordPress Customization services as my website needed customization and modifications. My website had coding errors and bugs. It needed customization and plugins as well. There was so much to do, and I did not have time and expertise. But AIS Technolabs agreed to do it. Their team worked speedily and submitted the project on the decided date. It was error-free. I loved their customization and plugins.

SOLUTION

How did you select this vendor and what were the deciding factors?

I came across AIS Technolabs through their website. They had a good rating on Google Business. Moreover, I checked their previous WordPress projects. They developed premium quality websites. After gathering enough details, I contacted them for the project. Their project manager talked to me, and then I decided to hire them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I had a telephonic conversation with their proejct manager in which I described my requirements for WordPress customization, CSS styling, and design adjustment. I didn’t have much time in hand, so they started working on my project immediately. From that point, everything went fine. They delivered the project on the given date.

How many people from the vendor's team worked with you, and what were their positions?

There was a dedicated team of 4 individual developers and designers. They delivered satisfactory work.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their Plugins and customization enhanced my website’s features. Visitors loved the UI. I have experienced growth on my website after buying their customization services.

Describe their project management style, including communication tools and timeliness.

I loved their honesty and punctuality. They stay by their words. The project management was transparent. Each day, they updated me through mail and we communicated over the call frequently. The workflow is on the point. No time-wasting.

What did you find most impressive or unique about this company?

They delivered what they promised, and their on-time delivery in emergency cases amazed me.

Are there any areas for improvement or something they could have done differently?

Nothing