Absolute Web

BACKGROUND

Please describe your company and your position there.

We're a swimwear and lifestyle line from Brazil with 35 years of existence and more than 20 store sin that country. Here in the US we have a Store in Miami in the Aventura Mall that we open in 2017. I head all US operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web, and what were your goals?

We hire Absolute Web to Develop our E-Comm in the US in Shopify platform, with a limited budget and including most of the tools necessary to make the complete journey of the consumer in place.

SOLUTION

How did you select this vendor and what were the deciding factors?

We really liked the design examples of past work they had on their website. Also the first contact with the account manager was easy and direct which makes the decision easier.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the work included design and develop a custom Shopify based website; connected with all the auxiliary systems (apps) for: customer service, email marketing, sales fraud, product integration, Instagram e-shop, Return, and ratings and reviews.

How many people from the vendor's team worked with you, and what were their positions?

Just the account manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From day one the website worked and was able to registered sales.

Describe their project management style, including communication tools and timeliness.

Our experience with Absolute Web team could not have been better. Our account main contact went above and beyond to answer our questions, even if after hours or during holidays, explained endlessly with video tools any questions or shared tasks between their team and our team, and make the process easy and painless. The design job was always on point, which saved time and lots of back and forth. They did it all with a fair budget. I would recommend their work to anyone.

What did you find most impressive or unique about this company?

Working with their design team was almost a seamless experience. We gave them a brief through the account manager and they were able to get the concept and deliver a beautiful site.

Are there any areas for improvement or something they could have done differently?

I think that they could do the developing stage with more communication and spreading the developing team time throughout the project instead of focussed on the last weeks before the launch in order to anticipate issues.

BACKGROUND

Please describe your company and your position there.

I’m the Managing Partner of a financial research firm. We produce macro research for individual investors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web, and what were your goals?

Our website was outdated, and we decided to hire AbsoluteWeb to design and develop a WordPress site for us. Our goal was to improve the user experience, navigation, and membership flexibility

SOLUTION

How did you select this vendor and what were the deciding factors?

We found AbsoluteWeb on the WordPress directory and ended up choosing them because our Project Manager, Archie, had experience with the service we provide and had previously worked on projects with similar issues.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a few brainstorming meetings to discuss the goals and objectives. After that, they took charge of our web site's development and design work, keeping user experience and simplicity at the core of the project.

How many people from the vendor's team worked with you, and what were their positions?

Archie, our project manager, was our main point of contact throughout the process. There were also several full-stack developers and graphic designers behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Absolute web successfully integrated an e-commerce engine on the website, making subscriptions much more flexible on the website. Clients love the updated design and they now have a better understanding of our services.

Describe their project management style, including communication tools and timeliness.

We communicate through Slack, our internal messaging system, and video conferences. We feel like the project manager is a member of our team. We had regular meetings to review the project’s progress.

What did you find most impressive or unique about this company?

Their exceptional communication and responsiveness were impressive.

Are there any areas for improvement or something they could have done differently?

Not as far we're concerned

BACKGROUND

Please describe your company and your position there.

We are an Office Furniture and Office Interiors Dealer and I am in charge of design.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web, and what were your goals?

We partnered to add current web technologies to our website.

SOLUTION

How did you select Absolute Web and what were the deciding factors?

As having the same background I worked with key programmers to script the desired code page by page.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Work was very detailed and was updated on a weekly basis.

How many people from the vendor's team worked with you, and what were their positions?

Many associates worked on this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything was done as desired.

Describe their project management style, including communication tools and timelines.

Manage tools were used for their project management style, including communication tools and timelines.

What did you find most impressive or unique about this company?

Their uniqueness was their willingness to let me partner with them.

Are there any areas for improvement or something they could have done differently?

No need for improvement, just more growth.

BACKGROUND

Please describe your company and your position there.

My company is a print brokerage with clients in all 50 states and over 700 customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web, and what were your goals?

We hired them to build a print-focused eCommerce site with complicated file upload features.

SOLUTION

How did you select Absolute Web and what were the deciding factors?

We chose them for their high marks online, and they lived up to their reputation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Aesthetic design of new site, development of artwork tool & other custom features, followed by migration.

How many people from the vendor's team worked with you, and what were their positions?

I believe 3-4 of them ranging from founder to project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was very successful, they delivered what was promised and we are impressed.

Describe their project management style, including communication tools and timelines.

Timely communication, highly focused, concise and efficient.

What did you find most impressive or unique about this company?

Their organization is impressive, making them easy to work with.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am the owner of topcanvas.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web, and what were your goals?

I needed e-commerce design and development.

SOLUTION

How did you select Absolute Web and what were the deciding factors?

Absolute Web's team is professional

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

woo-commerce

How many people from the vendor's team worked with you, and what were their positions?

3 people I believe. Slava is the manager. Andy is mostly taking care of the website.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They helped me complete the website from head to toe very professionally. No complaint at all.

Describe their project management style, including communication tools and timelines.

We use email to communicate with on-phone calls sometimes.

What did you find most impressive or unique about this company?

They are very experienced and always know what is good for my website.

Are there any areas for improvement?

No complaint at all.

BACKGROUND

Please describe your company and your position there.

I am the marketing Manager of Melody Farms, a company that comercialices flowers from Colombia to the USA

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web, and what were your goals?

We wanted to sell online and we create together with Absolute web Floral Expressions a website to buy flowers Online

SOLUTION

How did you select Absolute Web and what were the deciding factors?

We search online, and they were really good reviews from Absolute Web

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have our first meeting and we explain them what we wanted, then they present the proposal we make some changes and then approve it, since we approve it took like 4 months for them to create the whole platform in shopify

How many people from the vendor's team worked with you, and what were their positions?

Andres Velazquez was the one that worked most of the time with us he is a Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

after launching the website the visits have been really high, and we expect to start selling really soon

Describe their project management style, including communication tools and timelines.

We have a really good communication with our project manager and he's been really helpful with everything.

What did you find most impressive or unique about this company?

Quality of the service, customer service almost 24/7, quality of the product, professionalism from all the employees involved

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I'm the CEO of VOT. VOT is an eyewear consultant company that was born out of years of experience representing major companies in the eyewear industry. A company that is all about innovation, premium customer service, lightning speed time-to-market and creation of products that are also sustainable to the environment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web, and what were your goals?

We had to create a new website for our eyewear brand. The goals was to have a new and fresh website , user friendly and to be able to attract traffic.

SOLUTION

How did you select Absolute Web and what were the deciding factors?

After interviewing with several companies in the Miami Area we felt absolute was the right decision for us : they were bale to understand what we needed in not time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting to discuss our goals and objectives. From there the Absolute Team delivered mock ups and wireframes for our site.

How many people from the vendor's team worked with you, and what were their positions?

Several people they were involved from the website developer, photography and marketing managers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients love our website and they way how easy is to navigate.

Describe their project management style, including communication tools and timelines.

We had weekly calls with their project and developer managers where they updated us on development and next steps.

What did you find most impressive or unique about this company?

They gave us a professional site that is easy to navigate and update.

Are there any areas for improvement or something they could have done differently?

They were always available for any minor changes we requested on our website.

BACKGROUND

Please describe your company and your position there.

president Atlantic Patio

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web Services?

Old site was running on Magento 1 which was ending.

What were your goals for this project?

New look, mobile friendly

SOLUTION

How did you select this vendor?

read reviews online

Describe the project and the services they provided in detail.

Redeveloped/upgraded many aspects of old website.

What was the team composition?

Project manager and developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Perfectly set to move forward competitively with other casual furniture retailers.

How was project management arranged and how effective was it?

Entire project and required revisions went thru the project manager and was handled effectively.

What did you find most impressive about this company?

Their experience, technical ability, and creativity stood out.

Are there any areas for improvement?

Schedules are always a challenge. But they worked thru any difficulties to deliver the product I needed.

BACKGROUND

Please describe your company and your position there.

Owner/President. We help collectors and inventors with their buying, selling, and trading needs of rare coins.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web Services?

We hired AWS to redesign and redevelop our website for computer, tablet and smartphone use.

What were your goals for this project?

The redesign and redevelop our website for computer, tablet and smartphone use.

SOLUTION

How did you select this vendor?

I selected them based on their experience and knowledge. They are also close to me which helped.

Describe the project and the services they provided in detail.

They redesigned and redevelop our website for computer, tablet and smartphone use. They created a new logo and the development began.

What was the team composition?

I communicated directly with Slava and he delegated the project to his team. Communication with Slava was great. He was always attentive and moved the project forward until completion.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I could not be happier with my new website. It is simple to navigate, and beautifully done. My business will pick up because of my new website that ABS created.

How was project management arranged and how effective was it?

I communicated with Slava directly. Slava got everything done and worked with me closely. This one on one communication was extremely effective.

What did you find most impressive about this company?

Their knowledge, professionalism, and ability to get my project done within the expected timeline.

Are there any areas for improvement?

No areas needed for improvement as far as I'm concerned.

BACKGROUND

Please describe your company and your position there.

Medical spa with 2 locations in northern Virginia. I am a managing partner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web Services?

Website redesign.

What were your goals for this project?

Modernization and upgrade of a 5-year-old website. Implementation of e-commerce functionality.

SOLUTION

How did you select this vendor?

Internet search and phone interviews.

Describe the project and the services they provided in detail.

The Absolute staff is responsible and savvy and has a depth of technical skill that other companies may not have. They designed a site that is flexible and customized for my needs so I can make most routine changes myself without their help. It took some time to work through the details but they really tried to please me and do everything I wanted within the project scope. They went above and beyond the original requirements in the proposal.

What was the team composition?

I worked only with the Absolute project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We generate a significant amount of new business directly through website purchases that have more than paid for the development cost. Many other visitors contact us and make an appointment for service after viewing the website.

How was project management arranged and how effective was it?

I worked only with a single Absolute project manager.

What did you find most impressive about this company?

They maintained a positive attitude throughout the process.

Are there any areas for improvement?

Communications, testing, and meeting deadlines are areas for improvement but everything worked out in the end.