3ds Digital Agency

BACKGROUND

Please describe your company and your position there.

I'm the owner of a packaging machinery company. We are active in the equipment of the food industry with processing and packaging machines, as well as with consumable packaging materials.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3ds Digital Agency, and what were your goals?

Our website was outdated and we needed to invest in building a modern, fast and functional website for our company. Our goals were to update our online image and to achieve higher sales.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for digital agencies in Thessaloniki and shortlisted 5. After interviewing them, we chose this vendor based on their past projects, design skills, and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting, describing in detail our needs and thoughts on how the new website should function and look. After that, they came back with an initial design which we adjusted to our needs and we continued a back and forth cooperation. We finalized building a beautiful and functional website based on Wordpress platform.

How many people from the vendor's team worked with you, and what were their positions?

An account manager took over our project from the start. He was supported by 2 web developers, 1 UI/UX designer and 1 SEO Specialist throughout the whole project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Customers loved the updated design and the new mechanisms that it includes. We already are at the 1st page of Google and receive positive feedback and comments about this project.

Describe their project management style, including communication tools and timeliness.

We had excellent communication and cooperation with their team. They have very fast response time on our demands, practical and fast communication tools and they keep on their timelines.

What did you find most impressive or unique about this company?

They have a very organized and skilled team. They have a very fast response time and they listen truly to your needs, adding also clever and practical ideas, based on their experience. Also the training that we received was very clear and analytical.

Are there any areas for improvement or something they could have done differently?

When we launched there were some minor bugs and requests from us that were not 100% fulfilled, but with some feedback we faced them really fast.

BACKGROUND

Please describe your company and your position there.

I am a Marketing Supervisor of a News Media Company in Thessaloniki, Greece. We provide news in Thessaloniki and all over Greece.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3ds Digital Agency, and what were your goals?

Our website was created over 15 years ago and had become outdated. Since we didn't have in-house developers to invest in a new website, we hired this team to design and develop a WordPress site for us. By doing this, we were hoping to increase our traffic substantially by the end of the year.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for web developers and the best SEO services in Thessalonki. After interviewing 2 Agencies, we chose this vendor based on their past projects, design skills, and SEO expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives. From there, the team delivered mock-ups and wireframes for our site. After a few iterations, their team designed and developed an informational WordPress site.

How many people from the vendor's team worked with you, and what were their positions?

About 4 people.

• 1 Developers
• 1 SEO Specialist
• UI/ UX designer
• 1 account manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site is much more easy to use and fast. We are also ranking 1st page for many of our keywords on Google.

Describe their project management style, including communication tools and timeliness.

We communicated via phone, emails and via the company's CRM. Timetables were met with some minor delays

What did you find most impressive or unique about this company?

They gave us a professional WordPress site that's easy to update. My team had never worked with WordPress before, so they took the time to teach us how to update the content ourselves. The staff was amiable and precisely knew what they were doing, explaining everything to us.

Are there any areas for improvement or something they could have done differently?

I would like to meet more face to face from the beggining.

BACKGROUND

Please describe your company and your position there.

I am a marketing manager of an online sunglasses retailer. We sell sunglasses for men & women.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3ds Digital Agency, and what were your goals?

Our website was created over 10 years ago and had become outdated. Since we didn't have in-house developers to invest in a new website, we hired this team to design and develop a WordPress site for us. By doing this, we were hoping to improve our site's e-commerce functions and increase our traffic substantially by the end of the year.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for digital agency in Athens and Thessaloniki, Greece, and shortlisted 5. After interviewing them, we chose this vendor based on their past projects, design & SEO skills, and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives. From there, the team delivered mock-ups and wireframes for our site, which we ran by management to approve. After a few iterations, their team designed and developed the new WordPress site, incorporating a contact form and payment processing feature.

How many people from the vendor's team worked with you, and what were their positions?

The account manager and the seo specialist were our main point of contact throughout the process. There were also 2 backend developers and a designer working behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site, we saw a 120% increase in traffic, and our sales doubled month over month. Customers love the updated design. The product pages are easier to navigate.

Describe their project management style, including communication tools and timeliness.

We had daily stand-ups with the account manager, who communicated with the rest of the team. If there were any delays, they let us know ahead of time so that we could prepare.

What did you find most impressive or unique about this company?

They have a lot of experience building robust e-commerce websites. Their team was patient enough to teach us about the best ways to use WordPress and WooCommerce and they were responsive to our needs.

Are there any areas for improvement or something they could have done differently?

Nothing to mention at the moment.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a clothing eshop that sells clothes for women online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3ds Digital Agency, and what were your goals?

We wanted a new website and needed a full-service digital marketing agency to take the lead. They focused on social media advertising and SEO. By doing this, we hoped to drive sales for our products and improve the conversion rate.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for digital marketing agencies in our area. After interviewing the best, we chose this company based on their past clients.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

First, we went through a discovery phase to share our branding materials and go over our goals for the campaign. They then put together a 2-part digital strategy, focusing on optimizing the new website and Instagram, Facebook & Google ads.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with an account manager, a social media marketer, and an SEO specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The SEO and advertizing campaigns were very successful. We had an 240% traffic increase, and a 70% click-through rate. The ads combined resulted in $100,000 in clothes sales within the first 4 months.

How effective was the workflow between your team and theirs?

We had in-person meetings once a month to go over our campaign performance and used email to communicate. Whenever we had a question about something, they were responsive to our needs.

What did you find most impressive or unique about this company?

They are a one-stop shop for all of our digital marketing needs, especially outbound efforts. Every time we launch a new product line, we ask them for support.

Are there any areas for improvement or something they could have done differently?

They were perfect!

BACKGROUND

Please describe your company and your position there.

I am the manager of an Earthworks Private Limited Company. We undertakes and performs all types of earthworks.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3ds Digital Agency, and what were your goals?

We wanted to have a beautiful, fast website. Since we didn't have in-house developers to invest in a new website, we hired this team to design and develop a WordPress site for us and do SEO. By doing this, we were hoping to increase our traffic substantially by the end of the year.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for digital agencies in Greece and shortlisted 5. After interviewing them, we chose this vendor based on their past projects, design skills, and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives. From there, the team delivered mock-ups and wireframes for our site. After a few iterations, their team designed and developed an informational WordPress site. They updated the content to reflect our company's services and created a landing page with a contact form. Also did SEO for best resaults.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the process. There were also 2 full stack developers, an SEO specialist and a designer working behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site, we saw great traffic, and our incoming leads doubled month over month thanks to the landing page. Clients love the updated design, and they now have a better understanding of our services.

Describe their project management style, including communication tools and timeliness.

We had daily stand-ups with their project manager, who communicated with the rest of the team. If there were any delays, they let us know ahead of time so that we could prepare. We used emails, Slack, Asana to coordinate, and they worked well with our team.

What did you find most impressive or unique about this company?

hey gave us a professional site that's fast and easy to update. The content is absolutely fantastic and I am proud to have it in our website.

Are there any areas for improvement or something they could have done differently?

I think that no. They were great proffesionals.