Strategic Partners for Websites That Never Stop Im
Your website should evolve as fast as your business. At 3 Media Web, we don’t just launch websites — we continuously refine, optimize, and enhance them to meet your growth goals.
As strategic partners, we lead with education, candor, and confidence. Our team helps you make the right digital decisions, connecting web development, support, and marketing into one cohesive strategy that drives lasting results.
Through ongoing Web Support and blended Web + Digital Marketing retainers, we keep your digital foundation performing at its best — proactive, secure, and always improving.
Our Services
Custom WordPress Website Design & Development
Proactive Web Support Retainers
Integrated Web + Digital Marketing Retainers
Also Including: Hosting & Maintenance • Digital Strategy • Conversion Optimization • Software Integrations • Website Accessibility • SEO Strategy • Paid Media Management • Lead Generation
Industry Expertise
Biotech & Life Sciences • Healthcare • Nonprofit & NGOs • Manufacturing • Professional Services • Technology
The 3 Media Web Difference
Strategic Partnership We act as advisors first — guiding your digital evolution with honest insights and confident direction.
Continuous Growth Every project is designed to evolve into an ongoing retainer that fuels progress, stability, and measurable ROI.
Proactive Communication Clear, fast, and transparent — because great results start with great relationships.
Let’s talk if you’re ready for a website that keeps improving — and a team that leads the way.
3 Media Web offers competitive pricing with project costs ranging from $10,000 to $90,000, depending on project scope. Clients appreciate their value for cost, often highlighting fast delivery and quality work, making them a trusted choice for various web development needs.
3 Media Web is recognized for their strategic approach, taking the time to understand client goals and aligning their web development efforts to achieve desired outcomes.
Flexibility and Adaptability
3 Media Web demonstrates flexibility and adaptability in handling client needs and project changes. They are willing to adjust their approach to meet specific client requirements effectively.
Effective Training and Support
The company provides effective training and support, empowering clients to manage their websites post-launch. This hands-on approach is valued by clients seeking autonomy.
Expertise in Web Design and Development
Clients consistently commend 3 Media Web for their expertise in designing and developing modern, user-friendly websites. They are noted for their creativity, attention to detail, and ability to translate client visions into reality.
Room for Communication Improvement
While generally praised for communication, some clients noted minor issues with email systems and project updates. Addressing these could enhance overall project management efficiency.
Responsive and Attentive Team
The team at 3 Media Web is described as highly responsive and attentive to client needs. They maintain open lines of communication, ensuring clients are informed and satisfied throughout the project lifecycle.
"They are agile and able, but also have depth and experience."
Jul 17, 2017
CFO, The Long Ridge School
Pam Adams
Verified
Education
Stamford, Connecticut
11-50 Employees
Phone Interview
Verified
3 Media Web Solutions designed and still maintains the front and backend of an award winning Wordpress site, along with marketing materials and analytics for an independent school.
3 Media Web Solutions has garnered praise in the development of this website. Their availability, swiftness, and ability to deliver stellar results has highly increased website traffic and improved overall image.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the CFO of an independent school specializing in 2-year-olds through to grade-5.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 3 Media Web Solutions?
The challenge was twofold. We needed to build a website that would serve as the front piece of our school and to build a communication portal for our families. We had an old website built on a different platform than WordPress, but it was horrid.
SOLUTION
What was the scope of their involvement?
3 Media Web was in charge of the design, build, and implementation of the WordPress website. After they came up with a design which we felt worked with who our company was, we went through a development phase, including integrating plugins and taking care of testing. 3 Media Web deployed the site, provided training for us, and continued to handle hosting and support. We had a previous website in place, but there was really nothing there for them to base the work on.
The new site was built from scratch. The site has a marketing frontend with the standard pieces one would expect to find about our company, what we do, and what our value propositions are. There are also numerous pictures. We needed to connect the user list from our internal system over to the website. The backend part allows users to log in and have access to email, a calendar, blogs, the ability to post pictures hosted on Flickr, and connect to YouTube.
Users can also purchase items through our site, namely clothing, access to events, and so on. 3 Media Web implemented some SEO and digital analysis through Google Analytics, as well as marketing basics which they handle for us currently.
How did you come to work with 3 Media Web Solutions?
They came as a recommendation to us. 3 Media Web had worked in biotech, which implies HIPAA compliance. Since we also have a group of highly-protected users, we needed to make sure that the developer understood these sorts of things.
How much have you invested with 3 Media Web Solutions?
The cost of their work has been under $20,000.
What is the status of this engagement?
We started working with 3 Media Web Solutions in February 2016. The site was deployed in October of that year. 3 Media Web started the marketing work in March or April of 2017. They continue to provide us support and web hosting through an annual contract.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
The uptick in traffic has been unbelievable, but I have no exact statistics. The website has been loved by everyone and has won an award. We were looking to partner with another group in California, and it was our website that made them consider us as a candidate.
How did 3 Media Web Solutions perform from a project management standpoint?
The launch was delayed because of our fault, not 3 Media Web’s. We’re a school, and simply don’t have the resources for this type of project. They handled design and development excellently. We had weekly meetings, and, whenever I needed to get a hold of their founder, he was available.
What did you find most impressive about 3 Media Web Solutions?
They’re a small company and have responded to us accordingly. They are agile and able, but also have depth and experience. 3 Media Web has brought the design, development, and marketing pieces together as one package. Our site had a third of the cost of other school websites.
Are there any areas 3 Media Web Solutions could improve?
No. They really are that good.
What tips or recommendations could you share that might increase the likelihood of success with 3 Media Web Solutions?
Had we had more time to devote to the project, it would have turned out even better. 3 Media Web was incredibly patient with us.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I’ve already done it.
Web Redesign For Fitness Center
Web Design
WordPress CMS
$10,000 to $49,999
5.0
Quality
5.0
Schedule
3.5
Cost
4.5
Willing to Refer
5.0
"They’re really, really helpful in educating us and helping us understand how to keep things simple."
May 24, 2017
Marketing Director, Wayside Athletic Club
Melissa Hanaka
Verified
Arts, entertainment & music
Marlborough, Massachusetts
11-50 Employees
Phone Interview
Verified
3 Media redesigned a site on WordPress, integrating a few new features and coming up with ways to present a lot of information clearly and concisely. They also helped with copywriting, photography, and SEO.
3 Media was helpful in educating the internal team of what was possible, what was necessary, and keeping the project within scope and budget. Their process was smooth, and they helped identify ways to keep the site simple. They’re easy to contact and they care about every one of their projects.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
Wayside Athletic Club is a full-service fitness facility in the MetroWest area. It offers tennis, racquetball, indoor and outdoor pools, fitness center, youth programs, camps, swim lessons, tennis lessons, etc. I’m the marketing director.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 3 Media Web?
We had a very outdated website. Once I joined the team, we underwent a complete rebranding, renaming, new logo, new color palette, new everything. We needed a website to bring it to the current date. We needed it to be responsive, easy for our members and prospects, have the relevant information presented clearly and concisely, and easily accessible.
We also needed a couple specific features. One we call the Amber Alert. If there’s ever a closure or class cancellation or late opening, we flash a red bar across, so we can put out an announcement to our members. We have three spots on the home page where we can put different news updates or anything about registration or dates for different programs. We have so much going on, so it’s just an easy way to put out different messages. Also, we wanted the class schedule to be very easily noticed, so that people didn’t have to do a lot of searching to see what the time of today’s group exercise classes are or when the session starts. We wanted to be able to update the website on our own, so having an easy-to-use CMS was imperative for us.
SOLUTION
What was the scope of their involvement?
We wanted a company that could do it all, from helping us figure out what it is we wanted and the different features that were available. 3 Media Web helped us with the design, copywriting, and making sure it was SEO appropriate.
They did the design from scratch. I provided them with our brand colors and palette and logo, and they helped us to stay within the simplicity that we were going for. They did the wireframes and helped us to organize the content we wished to include.
Our old website was nothing compared to what it is today. There was just so much content, yet 3 Media managed to keep all the familiar information and basic navigation there. A lot of that didn’t necessarily change, but it’s the amount of content and how we displayed it that really changed which made a world of difference. The site is built on WordPress. We didn’t want to use stock photos, so they helped us with the photography as well.
How did you come to work with 3 Media Web?
All the work I’ve done in the past has not been in Massachusetts, so I didn’t have too many contacts here. Our budget wasn’t huge for the project, so I just was doing a lot of research on my own, making some phone calls and talking to a bunch of different agencies. There was an agency I talked to that said our project was too small for them, but they recommended 3 Media. They put me in touch with Marc, and we instantly connected. I narrowed it down to three, and they were by far the best.
How much have you invested with 3 Media Web?
We’ve spent around $20,000.
What is the status of this engagement?
The project took longer than originally planned. We wanted it to go live at the end of August, but it didn’t go live until October.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We’ve definitely had positive feedback from our members and others, but I don’t have any data.
They’re really, really helpful in educating us and helping us understand how to keep things simple. They were great at keeping us within scope, within budget, helping us with the different designs. Everything was very smooth throughout the entire process.
How did 3 Media Web perform from a project management standpoint?
They were great. Whenever I had a question, they could answer it right away. I was in touch with the graphic designer. They just kept everything very organized, and each week we had checkpoint calls with the full team which helped us stay on track. It was just very easy, and everything was very streamlined, and it was perfect.
What did you find most impressive about 3 Media Web?
Their price for their product is very reasonable. I’ve worked with lots of larger firms, and I think that it’s much more personalized. I loved that we dealt with the president and founder, as opposed to just getting shooed off. I feel like Marc is always available, which is really great when you spend a lot of money, whether it’s $5,000 or a million dollars. You want that personalized attention and respect. I think that is really unique, that Marc is involved every step of the way, and Lysa, as well. That just really says a lot about them, that they care about all of their clients, big or small, and that he always knew what was going on. You just felt really taken care of.
Are there any areas 3 Media Web could improve?
I think the biggest negative was the delay in going live. It was just not ready to go live when it was supposedly going to. . The project had a lot of moving parts and things just got held up, causing delays. We did not want to go live until it was 100% ready, so that once it finally did, it was a big WOW, which it was!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
3.5
On time / deadlines
"They were great every step of the way and then, at the end, I don’t know what happened, but it was definitely delayed."
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Document Update for Clinical Trial SaaS Platform
Document Digitization & ManagementWeb Development
Confidential
August 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were outstanding all around."
Sep 26, 2025
Senior Product Owner, OpenClinica
Kate Lambert
Verified
Other industries
Waltham, Massachusetts
51-200 Employees
Online Review
Verified
3 Media Web updated historical documents for a clinical trial SaaS platform. The team was tasked with updating a name on training certificates.
3 Media Web's work resulted in better compliance for the client's company, which made customers happy. Moreover, the team delivered much faster than anticipated and overdelivered on their promises. Overall, the service provider's performance led to the client's satisfaction.
BACKGROUND
Introduce your business and what you do there.
I’m the senior product owner of OpenClinica, a SaaS platform that automates data collection for clinical trials, enabling secure, efficient research for life sciences, academic, and government organizations worldwide.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 3 Media Web?
We needed help with our documentation site.
SOLUTION
What was the scope of their involvement?
3 Media Web handled a custom request to update historical documents. We were using the name of a specific employee on a training certificate. There was a period when her name was still being added to them, even though she had left the company. 3 Media Web updated those documents for us.
What is the team composition?
We worked with 1–2 teammates from 3 Media Web.
How did you come to work with 3 Media Web?
We had an existing relationship with 3 Media Web.
What is the status of this engagement?
We worked with them in August 2025, but we had worked with them for longer.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
3 Media Web addressed an error on our side, which resulted in better compliance and happier customers.
How did 3 Media Web perform from a project management standpoint?
They delivered much faster than anticipated. 3 Media Web planned to give us a quote for the length of time and cost, but they found that they could address the issue in the same amount of time it would take to produce the quote.
What did you find most impressive about them?
3 Media Web got our request (via the wrong channel, which was my error), routed it to the correct place, told us their plan, and then overdelivered. They were outstanding all around.
Are there any areas they could improve?
No, there weren’t any.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Maintenance & Support for Cable Tie Manufacturer
Application Management & SupportWeb DesignWeb Development
Confidential
October 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"All communication and work were completed quickly and professionally."
Oct 27, 2023
Sales & Marketing Specialist, Advanced Cable Ties, Inc.
David Thibert
Verified
Manufacturing
Gardner, Massachusetts
51-200 Employees
Online Review
Verified
3 Media Web updated and maintained a cable tie manufacturer's website. They changed the territory maps for the client's regional sales managers and updated each territory's information and states.
3 Media Web completed all tasks in a quick turnaround time. They also taught the client how to make changes to the website in the future, which they appreciated. Moreover, their team impressed the client with their professionalism, work attitude, and willingness to improve customer satisfaction.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sales & Marketing Specialist of Advanced Cable Ties, Inc.
Describe what your company does in a single sentence.
American Manufacturer of Cable Ties and Accessories.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 3 Media Web to accomplish?
Update & Maintain our Website.
Help Marketing learn how to make certain updates and changes.
Be there when needed.
SOLUTION
How did you find 3 Media Web?
Unsure, have used them for a while.
Why did you select 3 Media Web over others?
Good value for cost
How many teammates from 3 Media Web were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Changing the Territory Maps for our Regional Sales Managers.
Updating information and the states that go with each territory.
Not only were these changes made, but I was taught how to make these changes in the future.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Everything I requested was completed quickly and professionally.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All communication and work were completed quickly and professionally. Great communication and results.
What was your primary form of communication with 3 Media Web?
Email or Messaging App
What did you find most impressive or unique about this company?
Attitude and their willingness to make customers happy. Not afraid to show me how to do things myself for future changes.
Are there any areas for improvement or something 3 Media Web could have done differently?
I cannot think of anything at this time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 41-44 of
44 Reviews
Packages we offer:
Digital Marketing Strategy Service Plans
Get started with a partner that puts your customers first. To be successful, you need to consider all components of your digital footprint, make decisions grounded in data, and build your plan around user intent and needs. Our experts use this approach to create persuasive, powerful experiences that captivate customers and produce results.
Small
Digital Growth Lite, ideal for smaller brands.
$4,125
/month
Scope: 1 to 2 areas of focus
Dedicated Strategist
Meeting Frequency: Monthly Calls
Analytics & Monthly Reporting
WordPress Web Support
Medium
Digital Growth, perfect for strong growth.
$5,775
/month
Scope: 2 to 3 areas of focus
Dedicated Strategist
Meeting Frequency: Monthly Calls
Analytics & Monthly Reporting
WordPress Web Support
Large
A complete digital experience growth strategy.
$8,250
/month
Scope: 3 to 5 areas of focus
Dedicated Strategist
Meeting Frequency: Biweekly Calls
Analytics & Monthly Reporting
WordPress Web Support
Features
Small
$4,125
/mo
Medium
$5,775
/mo
Large
$8,250
/mo
Scope
1 to 2 areas of focus
2 to 3 areas of focus
3 to 5 areas of focus
Dedicated Strategist
Meeting Frequency
Monthly Calls
Monthly Calls
Biweekly Calls
Analytics & Monthly Reporting
WordPress Web Support
Project Manager Support
90 Day Plans
Quarterly Business Reviews
–
–
Small
$4,125
/mo
Scope
1 to 2 areas of focus
Dedicated Strategist
Meeting Frequency
Monthly Calls
Analytics & Monthly Reporting
WordPress Web Support
Project Manager Support
90 Day Plans
Quarterly Business Reviews
–
Medium
$5,775
/mo
Scope
2 to 3 areas of focus
Dedicated Strategist
Meeting Frequency
Monthly Calls
Analytics & Monthly Reporting
WordPress Web Support
Project Manager Support
90 Day Plans
Quarterly Business Reviews
–
Large
$8,250
/mo
Scope
3 to 5 areas of focus
Dedicated Strategist
Meeting Frequency
Biweekly Calls
Analytics & Monthly Reporting
WordPress Web Support
Project Manager Support
90 Day Plans
Quarterly Business Reviews
WordPress Web Design Service Plans
Your website is a statement about your business that connects you to the world. Make sure it speaks to your ideal audience and communicates with them on the right devices and platforms.
Consider how the target audience looking for your products or services will think about your business when they land on your website.
Small
An MVP website ideal for startups.
$24,000
/total
Responsive Web Design
Number of Pages: Two to three pages
Creative Strategy : Additional upon request
Custom Homepage
Contact Form
8
week
delivery
Medium
Best for established brands or brand refreshes.
$35,000
/total
Responsive Web Design
Number of Pages: Up to 20 pages
Creative Strategy : Additional upon request
Custom Homepage
Contact Form
3
month
delivery
Large
Best for market and industry leaders.
$60,000
/total
Responsive Web Design
Number of Pages: More than 20 pages
Creative Strategy : Additional upon request
Custom Homepage
Contact Form
4
month
delivery
Features
Small
$24,000
/total
Medium
$35,000
/total
Large
$60,000
/total
Responsive Web Design
Number of Pages
Two to three pages
Up to 20 pages
More than 20 pages
Creative Strategy
Additional upon request
Additional upon request
Additional upon request
Custom Homepage
Contact Form
Google Analytics Setup
–
CMS Training
–
Page Speed Optimization
Stock Images
User Testing
SEO Strategy
unavailable
unavailable
Additional upon request
Content Development
Additional upon request
Additional upon request
Additional upon request
Small
$24,000
/total
Responsive Web Design
Number of Pages
Two to three pages
Creative Strategy
Additional upon request
Custom Homepage
Contact Form
Google Analytics Setup
–
CMS Training
–
Page Speed Optimization
Stock Images
User Testing
SEO Strategy
unavailable
Content Development
Additional upon request
Medium
$35,000
/total
Responsive Web Design
Number of Pages
Up to 20 pages
Creative Strategy
Additional upon request
Custom Homepage
Contact Form
Google Analytics Setup
CMS Training
Page Speed Optimization
Stock Images
User Testing
SEO Strategy
unavailable
Content Development
Additional upon request
Large
$60,000
/total
Responsive Web Design
Number of Pages
More than 20 pages
Creative Strategy
Additional upon request
Custom Homepage
Contact Form
Google Analytics Setup
CMS Training
Page Speed Optimization
Stock Images
User Testing
SEO Strategy
Additional upon request
Content Development
Additional upon request
Our Story
3 Media Web started in 2001 on a simple idea: a website is a relationship, not a one-time project. We act as strategic partners and advisors, helping clients make smart digital decisions and keep their sites improving over time. Clients tell us they feel like a priority and that they can hand us hard problems without worrying. That's the culture we protect: honest, dependable, and invested in your success.
Meet the Team
Marc AvilaFounder
I founded 3 Media Web in 2001 and I'm back as CEO to lead its next chapter. My focus: making the agency AI-aligned, not just AI-aware, and helping mid-size B2B and nonprofit clients build strategies that deliver real ROI. Still 3MW's Chief Helper.
Mary NovickChief Financial Officer
As CFO, I keep 3MW's financial foundation solid so the team can focus on client-first work. I came to finance from the other side: over a decade in agency sales and account management, so I lead with the numbers and the relationships behind them.
Step SchwarzDirector of Technology
I'm 3MW's Technical Director and resident expert for all things geek. I love a seemingly impossible challenge and start each day with Tetris and a strong cup of coffee. A tinkerer since 80s computer camp, I champion open source and STEAM education.
Stephanie SmithDirector of Business Operations
I've spent nearly 20 years in marketing and project management, from affiliate to display advertising. As Director of Business Operations, I align marketing strategy with business goals and help cross-functional teams get real results.
Jenny MillsSr. Account Manager
With a background in technical project management, team leadership, and account management, I know how work gets delivered. I build strong client partnerships by anticipating what teams need, and I care as much about the relationship as the result.
What Sets Us Apart
Strategic Partners, Not Just Vendors
We lead as advisors first. Before building anything, we help you make the right digital decisions, connecting development, support, and marketing into one strategy. Clients say they need little hand-holding because we understand the assignment.
The 'Un-Agency' Way of Working
We work side-by-side with you, with a shared sense of ownership. Clients say they feel like a priority and that our team takes care of them instead of passing them around. It's a culture of caring, reflected in our 5.0 'willing to refer' rating.
We Over-Communicate, On Purpose
You always know where your project stands. Clients call us over-communicators, and it's one of our most-repeated points of praise: clear, fast, transparent updates, because good results start with good relationships.
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