2Hats Logic Solutions Private Limited

BACKGROUND

Please describe your company and your position there.

We are a digital marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2Hats Logic Solutions?

2Hats Logic provided PHP development for us to build out custom features for our client's websites.

What were your goals for this project?

To increase sign ups and product sales.

SOLUTION

How did you select this vendor?

Communication is very good with 2Hats Logic. Their team is very friendly and detailed orientated.

Describe the project and the services they provided in detail.

We provided the client requirements to add shipping and checkout features to an e-commerce site. Based on the high level requirements they were able to suggest the proper solution and deliver.

What was the team composition?

A project manager, and developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This created the core features that were needed for our clients to bill for shipping and increase sales.

How was project management arranged and how effective was it?

Very well. Communication is great and they are very responsive. There is no language barrier when working with them.

What did you find most impressive about this company?

Their attention to detail and willingness to quickly finish projects.

Are there any areas for improvement?

None. They are great.

BACKGROUND

Please describe your company and your position there.

Fast growing Online marketing & webdevelopment agency. My position is CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2Hats Logic Solutions?

Development and QA for Website & Webshop

What were your goals for this project?

Deliver in time, within budget and above customer expectation

SOLUTION

How did you select this vendor?

Trust and qualifications

Describe the project and the services they provided in detail.

Development and QA

What was the team composition?

Dev lead, devs, QA, project lead

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

positive collaboration, solution driven, deliver on time

How was project management arranged and how effective was it?

Project lead Managed scope, time, budget. Dev lead Managed convention, code quality Communication via slack, jira, weekly call

What did you find most impressive about this company?

They have a positive attitude, taking projects the extra mile. invest and trust

Are there any areas for improvement?

One time right quality, better understand before taking of, work more structurally when dependencies

BACKGROUND

Please describe your company and your position there.

I’m the founder of Circa Translations, Inc., a translation business for websites, marketing, and other domain translations across 40 language pairs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2Hats Logic Solutions?

I hired 2Hats Logic Solutions to support my graphic designer in the production of our website.

What were your goals for this project?

I wanted a beautiful website that would service my clients and business leads.

SOLUTION

How did you select this vendor?

We received an excellent referral about their team.

Describe the project and the services they provided in detail.

2Hats Logic Solutions developed a website and supported my designer with the design of the site. They provide ongoing maintenance.

What was the team composition?

We worked with a PM and team of developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their team developed a custom site that accommodates the design quite well. I’m satisfied with how the site is presented.

How was project management arranged and how effective was it?

I managed the team directly, liaising with my graphic designer.

What did you find most impressive about this company?

I appreciated their fast turnaround time.

Are there any areas for improvement?

There are none that I can think of at this time. I’ve been happy overall.

BACKGROUND

Please describe your company and your position there.

I’m in charge of business development at Blue Label Power, a company that provides resources and IT consumables specifically for the K12 and higher education markets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2Hats Logic Solutions?

We needed help with managing the backend of our Magento-based website as well as with marketing the products we carry to a larger audience outside of the education market.

What were your goals for this project?

The goals are to increase traffic and click-through rates for attaining a higher level of online conversions.

SOLUTION

How did you select this vendor?

They were referred to us by a relationship we maintain in the SaaS niche.

Describe the scope of their work in detail.

They specifically provide SEO and SEM services.

What was the team composition?

They assigned a team of web developers and SEO/SEM experts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website usage increased by 35%, our bounce rate dropped by nearly 5%, and our average session increased by nearly 73.4% since having them on board.

How effective was the workflow between your team and theirs?

We connect through email, Skype, and Wunderlist. The communication has been excellent.

What did you find most impressive about this company?

The level of access to the developers, their ability to execute on technical issues, and their attention to the schedule are impressive.

Are there any areas for improvement?

At this time, no. I've been very happy. My previous experience with a team overseas wasn’t very good. These guys have a great portfolio of work that can be used to generate ideas on how to improve my own business.