24SQ

BACKGROUND

Please describe your company and position.

I am the Business Development of a software company

Describe what your company does in a single sentence.

Software & Website Development, Mobile App, Consultancy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 24SQ to accomplish?

• Accounting
• HR

SOLUTION

How did you find 24SQ?

Online Search

Why did you select 24SQ over others?

Referred to me

How many teammates from 24SQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of my UX/UI design for the website involves creating an intuitive and user-friendly interface that enhances the overall user experience. This includes conducting user research to understand their needs, preferences, and pain points, and then implementing design solutions that address these aspects. The aim is to ensure smooth navigation, clear information hierarchy, visually appealing layouts, and responsive design for various devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduced Bounce Rate
• Increased Conversion Rate
• Improved Click-through Rate (CTR)
• Enhanced User Engagement Metrics
• User Feedback and Satisfaction
• Reduced Customer Support Inquiries
• Mobile Responsiveness
• A/B Testing Results
• Task Completion Rate
• Return Visits and Repeat Customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they used a flexible project management approach. All items were delivered on time & all my needs were implemented.

What was your primary form of communication with 24SQ?

Virtual Meeting

What did you find most impressive or unique about this company?

Their commitment to deadline and their creativity was highly commendable.

Are there any areas for improvement or something 24SQ could have done differently?

No. Nothing to say here

BACKGROUND

Please describe your company and position.

I am the IT Manager of a business services company

Describe what your company does in a single sentence.

Provide visas for maids in the UAE

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 24SQ to accomplish?

• Website revamp
• Improve UX/UI

SOLUTION

How did you find 24SQ?

Online Search

Why did you select 24SQ over others?

• Good value for cost
• Company values aligned

How many teammates from 24SQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the website revamp and UX/UI project involves a comprehensive overhaul of the existing website, focusing on enhancing user experience and improving the overall visual design. 

This includes conducting a thorough analysis of user needs, implementing intuitive navigation structures, optimizing page layouts, and incorporating visually appealing elements to create a modern and user-friendly website that aligns with the organization's goals and objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased number of leads, increased conversions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked using an agile approach, work was broken down into sprints,and all sprints were delivered on time. 24SQ responded promptly to all our requirements.

What was your primary form of communication with 24SQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their creativity, new ideas, aligning our values with the design were all impressive.

Are there any areas for improvement or something 24SQ could have done differently?

No, I have nothing to say in this area